I Bought a beautiful 15 900 HO from Brandon in Dec 2020. His team was great. Delivery guy was great. I called in late January and told them the 4 wheel drive didnt seem to be working. It was a very snowy Feb and before you know it I was bringing it back in early March to have it looked at. The bat faced service tech comes up to me and says You must be the guy who thinks warranty service is due three months later. I said What?. He said nothing... Never mind...and proceeded to look over my ride while I waited outside. A half hour later, I was told that they were going to charge me $45 to plug in the 4x4 wire. They said it was my fault and I must have rubbed up against something to dislodge the wire. Um.. ok? But, I paid the bill and left, giving everyone the benefit of the doubt. Who would rip off a guy who just spent $16k with you, right? Long story short, when I got home (1.5hrs away) the indicator light on my selector switch illuminated in the one wheel and 4 wheel positions for the FIRST time. This tells me that the plug was unplugged the entire 75ish previous days of my ownership. I guess it would look bad to the boss if it was reported that, during the inspection, some tech forgot to check if the 4 wheel drive system was ready for use by the next customer. I paid the $45 to fix their mistake, but I encourage you, the potential client, to double and triple check that your machine was properly vetted to be sold. Two stars is solely because Brandon did his job very well.
Repaired a wrench that was tangled up! Did the repair the same day!! Now we can handle the next snow storm. (The wench works the snow plow blade!) Thanks guys!
IT was a fantastic experience. Shellie was WONDERFUL. Went the extra mile to help me. A big thanks. Tony
Excellent customer service. We came in to get everything to service our machines. The young man answered all our questions and made sure we had everything we needed before leaving. Everyone was super friendly, knowledgeable and honest. Will definitely recommend them.
Brandon and Candy have always been willing to go above and beyond!!! Always get what I need! If they dont have it, they are always willing to order it and call me when its in! Great business!
Slaights In Canton Illinois is number one they are very reliable and do great work Dale Bolin
Not a good place to have business with. Hand up phone calls .Not recommend
Fast tax service! Right the lady couldnt stop texting long enough to do the licensing of a trailer. I was there 40 almost an hour, no line, no customers, and when I said something they acted like I did something wrong. The service department is a whole other joke. I call and ask about getting my POLARIS serviced. The answer I got is you can bring it anytime. We will get to it eventaully.lmao so u take ur stuff there n play a guessing game of when it could be picked up. Worsted place I have ever been to period. Rude, inconsiderate, and horrible services at this place!
Great people to work with!
Love Slaights! Friendly customer service.Brandon is the best. This is my second time buying there..wont go anywhere else!
Very friendly and willing to answer questions. Love the fact they have females who work there
Slaights was wonderful. The woman at the desk to do my plates and title was so awesome! Kind, caring. Great customer service! I recommend any1 and every1 go to slaights!!!!
Really good people to deal with. They earned my business.
Best place in canton
I go here for all my atvand mower needs good people.
Good service 👍
Picked up license plate tags. Fortunately there was no wait time and the whole process only took a few minutes. Faster than going to the DMV but there is an additional fee of $7.50 that you dont have at the DMV.
Took my polaris rzr turbo in for recalls and warranty work and they not only denied the warranty work. They took pictures of my rzr to void all future warranties. They said it sounded souped up! Small town dealership that never has parts in stock and very little machines in stock. Ive been to other polaris dealerships (not for warranty work thanks to slaights for having it voided) and never had any problems!
Very nice experience.
Able to get my cub cadet parts
Their service is the best.They are honest and even agreed to install a used transmission I found on ebay! (Nobody does that)
Tammy was a big help over phone and in peron. Very friendly.
Great service and selection! Wonderful staff!
People who work are wonderful and very helpful.
Candy is super helpful
Slow and rude
Super nice owners
Very helpful place
Great service.
High prices