I’ve been lucky enough to know Neal through his involvement in little league. He couldn’t be a nicer nor fairer guy. On a few occasions while looking for my first vehicle he has gone above and beyond. He knows cars inside and out, deal with people, compassionate, and does right by his customer. I highly recommend going to “Jakes Brakes” for any of your car maintenance.

Great guy and great helpful service. Will always give you honest advice even if it doesn’t benefit him. Bringing your car anywhere else is wasting time and money.

Neil is one of the best mechanics Ive ever met. He really is that increasingly hard to find hardworking, extremely honest, and helpful professionals. He was extremely helpful with me in dealing with a dishonest dealer shop. A great guy running. great shop. He has me as a loyal customer for life. Couldnt possibly recommend more!

Great service, friendly atmosphere, felt like I was in good hands

I wanted to defend Neil from Jakes Brakes from that comment saying he was racist. Ive brought my cars to Neil many times, and I can tell you that he certainly is not racist (I am Vietnamese). I would give Jakes Brakes 10 stars if I could. He is the most honest and fair mechanic I have ever met, and I would recommend him highly to anyone who has any kind of car issue.

Went to jakes Brakes and we found Neal to be very knowledgeable and pleasant and easy to speak to. He did work on my car much cheaper then I was quoted for from another mechanic. He is reliable and honest. Just speaking with him you will find out how passionate and knowledgeable he is about his business.

Neal is absolutely amazing! Super nice, knowledgeable, and went above and beyond with my car. Got brakes and rotors replaced, plus an oil change, and he took a look at some other issues I was having - all for a reasonable price. I will definitely be coming back!

Hello to whom is reading my review on Jakes Brakes of Norwood, Ma! I am a small business owner of a local overhead garage door repair company and understand the importance of customer service and quality work. Followed up by a customer review of the overall experience! I have to say that I was so thrilled to have Niel, from Jakes Brakes fix our service truck that went down last night! We got instant service at a fantastic and fair rate! Long story short, A fuel pump blew on our service truck leaving us between a rock and a hard spot for the next service day. Needless to say, he got our truck right in, and fixed up! I couldnt have been any happier! Now we can get right back to work! On top of all of it, Niel was very friendly and communicated very well throughout the process! So, if you are in the market for a car repair and need a great and honest mechanic, and if you support small local businesses, this is your place!

It was tricky to find this place since its kind of hidden behind residential driveway.Neil, the owner was very kind and helpful - willing to listen to customers need. Very reasonable and good service. Also, its located a few min walk to commuter rail station (Norwood Central) so for me it was easy to drop the vehicle for service in the morning and take train to work.

This level of personal service is refreshing

Always a great experience when I go. Best thing about Neil is he is honest. He will tell you if you really need the work or not. Its not easy to find a honest mechanic . I would refer him to anyone.

Good Owner/Operator repair shop. Full service place. I refer lots of my friends to there. Go.. you wont be let down.

Great mechanic.Had a repair done. My estimate was about $150, when i picked it up he said give me $100.

Jakes Brakes and Auto Repair is the best! The owner is so friendly and helpful. I am now a lifelong customer! It is nice to go to a place for car repair and leave knowing your car is fixed properly for a fair price. I also go to Jakes for my regular oil changes and maintenance. I cannot say enough about Jakes Brakes!

The BEST mechanic Ive ever found. Very reasonably priced, he is extremely fair and knowledgable. Im happy to give my business to a small family owned shop. You wont be sorry you came here!

Neal is a racist person. He is very rude to me since I was Asian. He didnt want to take care of me. He gave me a outrageous price to fix my car. He dont deserve a star at all. Dont come here

Neil is great but hes no longer in Norwood. Hes in Canton now @ 34 Jackson St.

I visited him for rear brake work. His rough quote is lower than the other 3 Auto repairs I checked with. I did not use him though, because he already had several cars in queue to work on ahead of me, and I was trying to finish work on the same day. I can not comment on how the actual repair work can be, but a real pleasure to talk with him.

Great guy,great service great prices

Great place, honest & freindly service.