I had an important affidavit requiring my notarized signature. I was in a hurry. I called Michael, and he called me back almost immediately. He also had a busy day, but he took special time out, as we creatively matched our schedules. Within a very short time, we met up and executed on the process. I was very pleased with his responsiveness, as he very quickly helped me address this important issue, and then get on with the rest of my day.