I dropped my laptop off a month later I hadnt heard anything so I called to follow up on how things were going. He told me he forgot about my laptop because a brunch of others were stacked on top of it. A week or 2 later it was finally fixed but he charged me full price. I shouldve been given some sort of discount or credit for having to wait so long simply because it was forgotten.My laptop works great now so his work is good though

DO NOT TRUST GRANT SARUMIAN AT PROFESSIONAL GEEKS. He is dishonest, unprofessional, and a cheat. My daughter took her failing laptop to Professional Geeks. He replaced the hard drive and cable, and charged over $500. He said the laptop was like new. Within weeks, the laptop began failing. She had returned cross country for the winter break and had critical work she needed to do for her position as a teaching assistant. In a desperate attempt to save the data from the “new” hard drive onto an external hard drive, we took it to data recovery specialists. They were unable to save anything. The hard drive had completely and utterly failed. She lost all of her data. I returned the hard drive to Grant and told him I expected a refund. He said that because the label had been removed and he wasn’t able to return the hard drive for a refund, he would not refund any of my money. The data recovery specialist said that he overcharged for the hard drive. What should have cost no more than $250, he charged me over $500 for. His selfish, unprofessional policies cost my daughter and me more aggravation and panic than I can possibly describe. I plan to take him to small claims court. You cannot trust this person.An update: after I posted this review, I received a partial refund from Grant. He maintained he had done no wrong.

Grant was really great and responsive with my machine. He came up with a creative solution after the it turned out the component needed was no longer in production. And he threw in a free cleaning and thermal pasting just because.Great experience.

Today I made my second call (after my initial visit of a year or so ago) to PG, aka, in my book, Professor Grant. My issue was only an extraordinary bombardment of malware that took...a bit more than a few minutes to exterminate, but, of course, I left with my laptop in perfect order.A wonderful aspect of PGs work is that if the fix is an on-the-spot, PG will explain and he will teach. I wont be putting him out of a job, but I appreciated the lessons, and I left with my laptop and my feeling a bit more empowered in the relationship between Mac and me. (PG is the best!)

Got a virus on my computer, which is always scary. Found this place through google and called. From the second someone answered until I picked up my laptop, everyone at Stans was so helpful and thorough.

When it comes to electronics I prefer a concise and direct diagnoses . I received both at Professional Geeks from start to finish. I am pleased with my new lap top and the price was more than fair. If in the future I have any needs regarding computer repair I wont think twice about returning.

Professional Geeks has been repairing our familys computers for a couple of years. Same service today as 3 years before: competent, knowledgeable, predictable and gracious. Professional Geeks responds within hours to request and it only takes up to a couple of days to fix the problems. You get what you were made to expect, and bills wont surprise you: they either stick to their estimate or they call you before hand. They also do home visit if necessary.

This was an utter disappointment. I have never been treated with such rudeness and complete lack of respect by a stranger, much less someone I was paying to help me! My advice: skip this place if dont want to be yelled at, scolded, and dismissed.

In the first week of the semester, when I was supposed to be designing assignments and finishing my dissertation, my laptop simply stopped charging. It was still on warranty but availing myself of this would require shipping the 19-incher at cost to the manufacturers repair center in another state for some indefinite period of time. Im very glad I chose Professional Geeks instead. Fixed it in about a week (replacement parts were necessary) for exactly what I was quoted. Showed me on another laptop with a similar problem where the part was and what the repair would entail. Works fine now -- back to teaching and defending!

I used this place twice in last 12 months, once for PC (virus/failed hard drive) and more recently for a Mac (failed motherboard). In both cases, Grant was top notch!He fixes things fast, and he is VERY cost efficient - he never offers a more expensive solution, when a simpler one will do. I am super impressed with his level of knowledge about everything computer related. He has literally seen it all!In case of my 8-year old iMac, he not only fixed what was broken, but also suggested upgrading to an SSD, which made it fast (again, after several years of sluggish performance).And in both cases, all of my photos/videos/music was restored, giving me a huge sigh of relief.In summary - I cant think of a more honest and professional place, highly recommend it to anyone!

Fast, knowledge, and honest. Every thing you need and want from a pc repair store. This is the only store I trust to bring my pc to. All work is done on site, no mailing the computer off to some repair center.

After spilling liquid on my Macbook, Grant assessed the problem, got me a fairly-priced replacement part, and completed the repairs quickly.He also cleaned up my laptops dirty screen, which was a pleasant aesthetic touch.

Great service, great prices, and fixed in a matter hours.

Very bad experience. After he heard I didn’t want to go further with their business, the repairmen suddenly change an attitude and tone. All they concern is the money in your pocket. Otherwise, just leave and stop bothering them.

GRANT IS A LITERAL HERO. Talked me through all of my possible options and trade offs after a logic board issue. Professional and clear. I will be telling all of my friends to come here!

Quickly and qualitatively! And my computer still working..

Computer repair store. Friendly, competent, fast, very reasonably priced.

The guy is a fraud.

Was no one there