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REEDS Top Tech
695 S 13th St, Cambridge, OH 43725, United States
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REEDS Top Tech

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Te
Review №1

We werein the Cambridge area for vacation when our van started making a weird noise. AAA sent us to Reeds Top Tech to have it checked out. Gordon, Tim R. and Tim W. were very kind and helpful to us. They wear very busy but took the time to help us and they fixed our problem quickly. Great experience!!! Great price!! I would highly recommend Reeds Top Tech to everyone. Thanks to all of the you at Top Tech for your kindness and help.

Sc
Review №2

I have known Jim and Tim for 25 plus years. Recently I had computer issues on my 2008 Honda Odyssey and again they did an excellent job in the diagnostics and repair. You can trust Reeds Top Tech to be honest and trustworthy plus they guarantee their work. Excellent company to deal with.Great work Jim and Tim!Eli Schrock

Ka
Review №3

I have a 2002 Buick LeSabre with 227,000+ miles on it. It continues to operate in tip top shape due to the GREAT service provided over its lifespan because of the mechanical expertise of the technicians at Reeds Top Tech. This is a fine establishment! Highly recommended...

E
Review №4

First and foremost, everyone at Reed’s is friendly beyond words! I’ve never been anywhere with friendlier staff than this place. I had encounters with maybe 3 different people, each of them just as nice and welcoming as the next. It felt like a very professional and pleasant place to go to. The mechanic himself actually came out and explained everything he did to me, he even brought out the parts he replaced to show me what was going on. I use to take my car all the way up to Canton and now I have no idea why. Reed’s will exceed your expectations for sure, I highly recommend it!

Be
Review №5

You will not be disappointed if you take your vehicle to Reeds Top Tech Auto Service. They do an excellent job. They are very thorough. The staff and service they provide are both top notch. I highly recommend Reeds.

Ke
Review №6

I’ve been coming here for just around a year.I can’t say enough about the great service they provide.All the work is top notch and often I have to wait with my toddler while they perform work - and they make us feel so welcome.So glad we found such a great place to get our cars serviced.Highly recommend!

Kr
Review №7

We got stranded in Cambridge,Ohio headed home to Pennsylvania! These incredible car doctors fixed our car within a day with such professional service with a down - home feel! Definitely would recommend them and the donuts were an added bonus ! Thank you !💗

Un
Review №8

I have a Buick Lesabre which needs quite a few parts.These guys told me exactly what I needed explained every detail. Reeds is by far one of the best shops around. Extremely friendly, very hardworking. And very trustworthy. Had my car done sooner than they told me and did a extremely great job on it.Absolutely recommend REEDS to anyone.

Ma
Review №9

We were driving from Maryland to Ohio when we hit some debris in the roadway. We were very concerned about being stranded in Ohio, but Tim and Jim pulled out all the stops so that we were able to get safely home again. We only wish they were close to us at home! Tim was very faithful calling with updates during a stressful week. Even though their schedule was full, they got our car done a week before expected saving us much hassle getting back home on time. Thank you, Reeds!

Ma
Review №10

We were having problems with our van and Gordon was nice to get us in to get the problem fixed. The lug nuts were loose, and we had a 3 hour drive to get home and wouldnt have made it. Thank You Very Much!

Jo
Review №11

Always satisfied with the maintenance and repairs they do. They check for problems before they occur so you can get everything taken care of at the same time and prevent complete breakdowns.

Ba
Review №12

When I first moved to Cambridge Ohio years ago I wanted to find a good mechanic. I not only found a good mechanic but I found a great mechanic. Jim and Tim Reed do an outstanding job. Not only are they great mechanics, but more importantly, they are great individuals. I have never had a bad experience ever at Top Tech. The entire staff is professional and friendly. Highly recommend this company to anybody looking for a good mechanic.

Ki
Review №13

Quick, friendly and professional service. Thorough and will take their time to explain what is needed. They take pride in their service!

Ju
Review №14

I have. Been Custermer for over twenty years have alway had great work no problems .

We
Review №15

Reed’s Top Tech goes above and beyond to make sure the job is done properly, with your safety as a priority!

Br
Review №16

Professional, knowledgeable, attentive and fair priced auto repair service!Tim Reed and his colleagues provided the most professional, knowledgeable, attentive and fair priced service! I recently came to town and my engine starter was failing. I called the shop and and talked to Danne who said, although they were very busy, would work me in that day. I was impressed by the cleanliness of the store, courtesy of the staff and professional manner in their handling of my concerns and vehicle. This was the first independent shop I have been to that had, not one, not two, but four master ASE techs! They diagnosed my engine starting issue and replaced the starter along with an oil change within a few hours of my arrival. I am very pleased with their service. I recommend them to anyone who needs auto service. Thank you Tim!

Mi
Review №17

Reeds Top Tech very easily merits a 5-star rating. All of their auto techs are highly skilled and ASE certified. Since moving to the Cambridge area from Akron in 2008, Reeds has been my number one choice for servicing all of vehicles, including routine maintenance and repairs. Some reviewers believe they are over-priced. I know you get what you pay for, especially in the business of auto service. I am confident I am always going to receive the best service from skilled technicians using quality parts, as well as an easy and welcomed personable approach to customer relations. I truly appreciate their service.

Ka
Review №18

My husband and I have been here twice for 2 different vehicles and they have took care of us both times. Gets the work done at a pretty decent time and great prices for whatever you need done.

Je
Review №19

I was incredibly impressed by the professionalism of Mr. Reed and his staff. They were polite, precise, and did their job well. It is obvious to me that they care about how they do their work and how they treat their customers. I only got an oil change, but they treated me very well. A few days later, I received the details of what they had checked in addition to changing the oil. They had forgotten to give me that sheet when I left, but they mailed it to me with an apology note! This was the first time I visited, and I intend to return.Very impressed customer.

Vi
Review №20

First time repair service with Reeds, had loss of brakes in truck, it was towed to the shop. Jim was very accommodating, setup service, I was kept in touch with updates with issues of transmission lines also bad. Very fair pricing, offered to drive me to shop to pickup truck when finished. Jim and staff very friendly, helpful. I will definitely spread the word to all, go see Jim @ Reeds!!

Le
Review №21

Took excellent care of me and my car...super place ... Super folks!!

Gi
Review №22

Great service and knowledgeable staff. Jim takes him time explaining things and details on your vehicle needs of service. Would highly recommend this shop

Ka
Review №23

Reeds Top Tech Auto Service was a blessing in disguise for my emergency situation. I was traveling from North Carolina to E. Rochester, Ohio. Close to Marietta, all my lights came on and I lost power. I managed to get my vehicle to Pleasant City, Ohio exit where it became not drivable. After various referrals and refusals of being able to help me, Reeds Top Tech came to my rescue! Not only were they unbelievably kind, considerate and welcoming, but they did everything possible to find the problem and handle all the code issues. What a relief! I was so happy with the outcome and fair pricing that I consider them to be my “miracle shop”! Being a single woman with very little knowledge of fixing a vehicle, I thank God for special people in the world, going the extra mile and willing to be of help with kindness and fairness. Thank you so much Jim, Gordon and the entire crew of Reeds to get me back home! God Bless you, Kathi

Ca
Review №24

They have been taking care of my cars for many years! They are certified mechanics who examine your vehicle and give you options for repairs. The staff are friendly and courteous and the waiting area is comfortable with free drinks and chocolate! They offer discounts for AAA or for reading their Q&As in the local paper. Thanks Jim and crew!

Al
Review №25

Great service! Super friendly staff!

Au
Review №26

Outstanding costumer service, I got a water pump failure and Mr. Reed and their team did a fast and amazing job.

Me
Review №27

Excellent local business. They are trustworthy and have excellent customer service. Always willing to explain any recommended and show you what needs to be done. You don’t find that kind of customer service just anywhere. They have AAA discount available as well.

Ro
Review №28

Always reliable, friendly. Jim Reed is very knowledgeable in car care needs and mechanical repairs. He is up to date in computer tracking of warranties and manufacturers recommendations and parts replacemements. I would and have recommended Reeds Top Tech for all your car needs. I think they are the BEST in every way!

De
Review №29

Exceptionally friendly and fun staff, attentive to details in thoroughly explaining the work needing done on my auto. I felt complete confidence in their well trained, professional mechanics and I highly recommend you give them a try if your car is a bit under the weather.

Sh
Review №30

Thank you for all your emergency help with our truck. You got us in quick with quality care. Now we can continue to enjoy our vacation.

Ca
Review №31

We have been going to Reed’s for years now and as always they have showed that they stand behind their work, value and service with their excellent mechanics. The owner Jim comes out and talks to us every time before we leave in case we have any questions.During the virus they have stayed open and I really appreciate that! They are definitely as essential as it gets. Thank you!!!From Cambridge

Ca
Review №32

Reeds replaced my transmission last year and when the part came in, it was not as good of quality as he expected. The owner called me to tell me and kept me updated every step of the way, while waiting for another, better transmission to come in. Today, I had an oil change and some minor other things. The price was to be about 160 dollars. When I went in to pay, it was only 130. The owner caught an error in the math. I appreciate the honesty and integrity with which this company operates.

Ty
Review №33

I love going here! Everyone is very nice and they explain things in a way that anyone can understand.

Ga
Review №34

Reed’s work is always efficient and timely. Prices are reasonable and the staff are very friendly.

Ji
Review №35

Once again Reeds Top Tech came through again for me. On my routine oil and filter change, Tim Reed discovered that the drag link in the steering linkage has some play in it. Jim Reed was able to locate the part on the sometimes hard to find 1995 Nissan D21 pickup with 300,000 miles now. Im so thankful to have honest mechanics that thoroughly check out my vehicle for any possible hazards. Great people with exceptional service!!!

MA
Review №36

We had excellent service from Reeds. Very professional. Office gal very customer orientated... thanks

We
Review №37

Reeds fixes your vehicles right the first time! Communication is excellent and there are no surprises!

Br
Review №38

The first time we found this garage AAA towed us to them, they were so honest and priced so fair they had our work done and had us back on the road. I could not imagine taking our vehicles to anybody else. I have been working out of town before and broke down I had to go to a different garage, but I could always call Jim he would let me know if I was being overcharged, or just get the truck running to get it into Cambridge,Just last week I was out of town stopped at a local garage was towed I needed this, this, and this. I called Jim, made an appointment brought the truck in I did not need anything but my oil changed. Thank you so much for your honesty and your hard work. I am proud to pass out your number and name..!!!

S
Review №39

The owner is a wonderful guy. The ladies at the front have remarkable customer service! I will definitely be back for all of my automotive services. Coffee was GREAT!😀

Ki
Review №40

Reeds does awesome work. I have been going there for years and wouldnt go anywhere else. Friendly staff make you feel welcomed and comfortable in your choice.

Br
Review №41

I love how friendly and honest everyone in the shop was!! I will be going back for future repairs!

An
Review №42

Reeds Top Tech has worked on all our cars now and Im happy to say I did not have to take any of them back to the same problem once the techs found the issue they fixed it and we were done.

Li
Review №43

We were traveling and Reeds worked us into their schedule, fixed our car and enabled us to be back on the road quickly. Very professional and quality service. We are grateful they helped us out.

Mi
Review №44

We called just before 2pm (a couple hours before close) and they got us in same day! Price was decent as well. All in all, I’ll be going back if I ever need work done on a vehicle again.

Ji
Review №45

Great experience every time that I visit. Jim and crew always go above and beyond the call of duty. They are polite, friendly, professional and economical. My truck has around 285,000 miles now, and Reeds Top Tech plays a major part in keeping it running for me. Would not go anywhere else in the area!

Gw
Review №46

I have 2 vehicles I take to Reeds Top Tech. I worked at a dealership and thought I was maintaining my cars well having them serviced. When I brought my car to Reeds for the first time I was amazed at how well they went over my car. They truly care about your car and fixing it right and keeping it maintained. I would highly recommend Reeds.

Na
Review №47

My husband Josh Little took our 2014 Ford Esacpe the Reeds to have a new transmission put in. Everyone was very accommodating. Their prices were better then anyone else around town and surrounding . If we needed an update all we had to do was call and they let us know exactly what was going on and a time frame. Got our vehicle back An it is finally back on the road after a year of sitting.THANKS REEDS !!

Pa
Review №48

Reeds Top Tech is the BEST automotive business around. Professional, courteous and knowledgeable staff. Weve been going here for years and would never go anywhere else!! The best words to describe Jim and Tim Reed...are honest and trustworthy . They are the best!!

ju
Review №49

Outstanding shop we love the honesty of everybody there and the professionalism. We not only get are personal vehicles repaired there we also get our trucks for the business repaired at reeds. Great job keep up the transparency and honest work.

Ro
Review №50

I was towed to their shop after my truck alternator went out stranding me and my son at a local grocery store. The staff was responsive calling me quickly after they were informed by AAA that I wouLd be arriving. They took down my info over the phone to save time upon arrival to save time. The new one was replaced and the truck was finished later that afternoon.

Je
Review №51

Jim and his staff are like family. There professional service with the warm welcome when you come through the door is amazing. They always strive to assure 100% satisfactory before you leave. Thanks to you all at REED’S for taking care of Kim and I, along with our family through the years!!

Mi
Review №52

Have been going to see Jim for all of my repair needs for years. Highly recommend. Also honest, knowledgeable and a pleasure to deal with them.

B
Review №53

Reeds is a wonderful place! Everyone is kind and the mechanics take time to explain what exactly they did to your vehicle and answer any questions you have! I’ll continue to have Reeds service my vehicle! Hands down best place I’ve ever dealt with.

Su
Review №54

I highly recommend Reeds Top Tech! They are very professional, friendly and respectful. I have trusted them repairing our vehicles and keeping them maintained for over 17 years! They keep a clean up to date shop with comfortable seating if you choose to wait. They are very informative on what is wrong with my car when it needs work. They will get your permission first before the repair is done. No surprises. I personally know at least 7 families who use Reeds Top Tech. They are the best!!

De
Review №55

Love Reeds Top tech! Honest, timely and reliable. Been going to them for 20 years

Ma
Review №56

Jim Reed and his crew and office staff at Reed’s Top Tech set the bar for impeccable work, outstanding customer service, and overall stellar performance! I have been a customer (really a client because that’s how I feel – Reed’s is extremely professional) for many years as well as have some of my family members. Whenever I am at Reed’s I’m treated with respect and kindness, made to feel welcome and comfortable, and am given exemplary service. Jim and his mechanics took care of my Camaro as if it was their own and made it possible for me to keep that car running and in good shape for over 20 years, for which I am extremely grateful. My present car (an Acura) is getting the same treatment, and they are keeping it in tip top shape so that I can keep this car for 20 years as well (or more) 😊. Jim and his mechanics are extremely knowledgeable, and I feel incredibly confident in their work and integrity. I feel so fortunate to have them taking care of my car for me. Thank you, Jim and staff! You folks are the best!

he
Review №57

Jim Reed always takes excellent care of our vehicles and goes that extra mile to make sure their maintained properly. The office staff does great customer service. Bruce Harbaugh

Ma
Review №58

I have a 15 year old vehicle with 290,000 miles on it, drives great, good gas mileage, and I will be adding 1000s more before 2018 is over and REEDS TOP TECH is why. I wouldnt take my vehicle anywhere else for simple oil change or major mechanical work. The people at Reeds are friendly, nice, honest, thorough and make sure you understand whats needed for you to have a reliable safe vehicle. They get 5 STARS from me. (p.s. 3 star above was me touching the screen wrong).

Pa
Review №59

If you want your vehicle fixed correctly the first time, Reeds is the place to go. In the past, I went to cheaper repair shops only to find out too late that they used inferior parts, misdiagnosed problems or didnt put my car back together properly. I dont have those worries here. Also, Reeds will take the time to discuss what needs to be done and explain any repairs made. Thanks for the friendly and honest service.

Ky
Review №60

My mother took her car to get fixed at Reed’s. She had excellent service and they were very friendly. When she called to make an appointment she got in the next day! Pricing was very reasonable too!

Ra
Review №61

Reeds Top Tech is the best. After my father/mechanic passed away, it was hard to find someone I trusted to do my repairs. I have to say Reeds is the bomb! They replaced Wheel bearing hub and brake pads and rotors in record time.

Ja
Review №62

My parents have been taking their vehicles to Reeds Top Tech since I was a child, and I have continued to go there now as an adult. They have always taken extreme care with checking every part of the car! All of the many interactions we have had with them, from my parents all the way up to now, have always been 5 star experiences. Thanks!

Jo
Review №63

Jim got me in quickly for a repair and Tim explained the repair and recommendations for maintenance. Quick. Efficient. Thorough. The best personal customer service. Love Reed’s Top Tech!

MO
Review №64

Office girls are very nice and Jim is coolest guy I ever met, I 200% recommend this auto shop

Ad
Review №65

One of the very few shops around that do what they say, back it up and go above and beyond. Ive been in business for 23 years and this is the first shop Ive stayed with for more than 2 years. Its going on about 9 years at least and we have a fleet of trucks we take to them and everytime the staff has gone out of there way to help, fix, save money and explain things. Wouldnt take my vehicles anywhere else. Trust is hard to find now days but REEDS HAS MINE.ADAM MEIGHEN (owner)HOMESTEAD LANDSCAPERS

Ba
Review №66

I have been taking my cars to Reed’s Top Tech for 40 years. Great service and even better people. Jim and Tim and their staff are amazing and very professional.

Da
Review №67

Reeds has handled all kinds of repairs on my vehicles for many, many years. They are very thorough and honest with their work. They will fix it and fix it right! No better service anywhere!

Ca
Review №68

One last review (I hope, haha) before the end of October! Thank you for all you do for me and my vehicles. I rely on them heavily for all of my jobs, so trusting they are working properly because I trust you is huge.

Mi
Review №69

I have been coming here for a couple years now and is the best place in town in my opinion. Very clean space and the techs are always very informative. They also keep track of what has been done on your car and notify you when your specific make and model is due for its specific maintenance.

Pa
Review №70

Had used Top Tech 20 some years ago until family member started doing my repairs. Went back to Reeds Top Tech today and will be going there from now on. Very well satisfied w/Jim and all employees. 🌟🌟🌟🌟🌟

Ja
Review №71

Mike Alloway--Great shop they always get our vehicles in and out quick. We appreciate the prompt, courteous, and reliable service!

Ma
Review №72

Car broke down unexpectedly and I live in Canton. Was met with friendly customer service, expertise in diagnosing the problem and quick results. Recommend!

Lu
Review №73

Excellent service and commitment to excellence. Very friendly employees and extremely qualified. Highly recommend.

Am
Review №74

Friendly staff and honest mechanics. Weve taken our cars there for over 10 yrs. I even bought a used vehicle from a man that had all his work done at Reeds top tech and it lasted us many years with very low maintenance. I highly recommend.

Al
Review №75

Great, friendly customer service! They were able to get our Ford F150 working great in just a few hours! I will be using Reeds for all of our automotive repairs from now on!

Fr
Review №76

Jim Reeds pre-purchase inspection saved me $$,$$$ and heartache on a lemon I was about to buy from a dealer! The service was forthright, honest, and knowledgeable. Automotive Service Excellence (ASE) qualified mechanics. Highly recommend!

Ma
Review №77

They have great customer service and do great work! We recommend them to all our customers and friends that are in need of any mechanic work or alignments.

Ca
Review №78

Reeds Top Tech gets my business because they are thorough, explain everything I need to know, and they have stellar customer service!

Ri
Review №79

Always clear about what work is being done and why. Have used Reeds for years and will continue. Highly recommended!

Ca
Review №80

Fast and friendly service. Great place!

Su
Review №81

We love how Reeds To Tech takes care of our vehicles around our schedule. Jim and Tim are so kind and call prior to any cost changes or once a problem is diagnosed.

Ro
Review №82

We had our new tires aligned at Reed’s. Service was excellent, prompt and professional! We will return!

Do
Review №83

The whole gang at Reeds top tech always take care of me...

An
Review №84

Very professional and quality work. Always keeps me updated as work progresses. I know with confidence when I leave it’s fixed.

Ha
Review №85

I had some car troubles during a roadtrip and i’m so thankful that AAA recommended Reeds Top Tech! They were nice enough to check out and fix my vehicle (very quickly) even though they were already busy with appointments! They even explained everything to me in a way that I was able to understand and made sure that my car was 100% safe to drive for the rest of my roadtrip!

Ha
Review №86

I had some car troubles during a roadtrip and i’m so thankful that AAA recommended Reeds Top Tech! They were nice enough to check out and fix my vehicle (very quickly) even though they were already busy with appointments! They even explained everything to me in a way that I was able to understand and made sure that my car was 100% safe to drive for the rest of my roadtrip!

Ju
Review №87

We expect clean honest work, and weve always gotten that here. I recommend these folks to friends and family.

Ed
Review №88

Always great service and professionalism, thanks everyone. Even though they were busy, they were able to check on other issues, besides the original reason why I took it in.

Za
Review №89

Very trustworthy! They go above and beyond to look over your whole vehicle and leave no problems behind and do great work

T
Review №90

Reeds Top Tech is our go-to for thorough, trusted, and excellent service. Their customer care is always above and beyond.

Ji
Review №91

Excellent, friendly service. Reasonably priced.

Br
Review №92

Excellent service, and very honest. You can feel confident that Reeds Top Tech will get the job done right, without doing more than what is necessary. I recommend them to all my friends.

Al
Review №93

Just had to let people know-- these guys are life savers. Im from out of state and was heading to a job interview in Dublin when my water pump decided to die. This happened yesterday around four and they still managed to have me on the road the following day by noon. Thanks to them Im not going to miss my interview-- if I were from the area Id be taking my vehicle to them for all future problems. Im eternally grateful-- thanks guys!

Su
Review №94

Efficient, courteous and professional.

St
Review №95

Fast and friendly service at a price that wont break the bank.

Yo
Review №96

Great service helped me figure out what i need to do with my lincoln

To
Review №97

Tim reed is a jerk i was calling for information about prices an trying to figure out what i should do. He says you call me back when tou figure out what you want to do an hung up on me. The sad thing is i was just trying to figure prices. No i wont be calling you back you jerk!! Better change your attitude an learn customer service !

TJ
Review №98

I don’t know about their work, but their customer service is horrible. I have a vehicle with over 200,000 miles and I was going to have a new radiator, and head put on it and they turned me away because they said they don’t replace head gaskets on vehicles with this many miles. Correct me if I’m wrong but isn’t it the higher mileage vehicles that keep garages open and in business? Maybe this garage is lacking knowledge of major vehicle work and just likes to change oil and brakes. I would like to add that I chose this garage to call because they are also a jasper dealer and if the engine could not be fixed I would have had a remanufactured engine placed in it. I work up here I’m 400 miles from home and have 5 weeks to get it fixed. Next time before you dismiss a head gasket job remember it may turn into a engine replacement. Thank you for calling to try and persuade me to remove my negative review but as I stated over the phone I’m not removing this review. I did not change my review I added to it like I am now. First of all you should have a secretary as a middle man discussing over phone a customers needs. I call and ask to have it looked at to see if it could be fixed, because that would be the cheapest route. I live 400 miles away and only use this vehicle for work. Secondly when Jim called me he wasn’t explaining anything he was hoping I would remove my negative review. Little do you guys know I’m am a ASE certified diesel master mechanic. I have rebuilt engines in the middle of firefights in Iraq and Afghanistan I know if an engine if worth repairing or not. Thirdly I did take my Jeep to another mechanic and I paid for a jasper remanufactured engine to spite reeds top tech I didn’t pretend to do anything. So as I stated before think before you dismiss a customer that head gasket job may possibly turn into an engine replacement that they have plenty of money to pay for.

Ma
Review №99

Our Durango broke down south of Cambridge. AAA towed it to Reeds. They examined the truck and had it fixed in a few hours. Great service, honest and Jim spoke with us one v one after the repair was complete.Highly recommend.

Ma
Review №100

Friendly, respectful, honest and fast service. What more could you ask for? Thanks Reeds Top Tech!

Information
29 Photos
100 Comments
4.8 Rating
  • Address:695 S 13th St, Cambridge, OH 43725, United States
  • Site:http://reedstoptech.net/
  • Phone:+1 740-432-4263
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Diagnostic center
  • Muffler shop
  • Oil change service
  • Radiator repair service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4:30pm
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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