Ryan and his team went above and beyond to deal with my basement water damage and give me a dreamy new bathroom. Ryan was incredibly easy to work with, responsive, trustworthy, flexible and passionate. He was patient with me and took the time to explain everything he was going to do to repair the issue. He would go so far as to text me back even on a Saturday evening when I had a question or concern. His passion to restore is palpable and he will do whatever it takes to make the end user satisfied. I would highly recommend Ryan if you are in need of water damage remediation and reconstruction. I am very happy with all the work he has done even 6 months later.
100% recommend. These guys are professionals in the highest sense of the word. Two aspects Id like to draw attention to:- Customer Care: Most crews that come around are narrowly-focused on simply finishing the job. These gentlemen (Ryan, Colin, Corbin, and Ihe) showed from the moment they arrived that they were in the helping business and demonstrated that promise over 5 long days. They explained what happened, what they were doing, and the expected results. They went above and beyond to make the work areas safe for my little one and pregnant wife. They were respectful to all our wishes (e.g. excellent mask compliance, shoes off inside...the things that make a big difference to us). Most of us, they helped us feel like we were an active participant in the restoration process by keeping us informed and engaged in the progress. To add one final point: I was surprised to find out who the business owners were. Each person interacted with me and my family as though they were a full owner and had a fully vested interest in the outcomes. It was impressive to see such a cohesive team with teamwork skills as high as their individual functional skills.- Workmanship: Despite being woefully ill-informed on matters of restoration and construction in general, I could tell a noticeable difference in the quality of their work. They took pride in doing it well and went above and beyond in multiple instances. The little things like double- and triple- taping down cables, tubing, and other things that might cause tripping; covering corners that might stub a toe; using high quality materials like heavy duty plastic for quarantine zones so our home doesnt get hot from the machines or catch dust from fans. If you love your home, these are the types of gentlemen youd want to have in it.It is usually a breath of fresh air when the work is over and life returns to normal. While we were happy to have our home back, it was a bit bleak knowing I might not see these guys again. Funny to say, but great to feel. Im confident the quality and longevity of their work has been a fully reflection of their commitment to excellence.I give my fullest recommendation to Servicestar Restoration. Thank you for the great experience in an unfortunate situation.
My basement got flooded due to negligence of the City. Ryan and his crew was well worth it. They did a great job and my finished basement looked just as it did before. They were extremely flexible with their time allowing me the time to deal with the city. Ryan was always quick on communications, either responding to my requests or just keeping me up to speed on what he was doing. This is a great company.
Ryan and team were absolutely fantastic to work with. They were professional, on-time, super responsive and they performed quality work. Could not have asked for a better experience.
If you need a professional crew, customer service orientated, and expert in restoration, give a call to SERVICESTAR Restoration.Ryan and team are excellent. From day 1, they were thorough and investigated the source of our water leak, and quickly started to put in place remediation plan. We were thrilled the located the source the next day and quickly proceed to fix and treat the damage area while coordinating with the builder warranty team. I must note that they continued to go above and beyond by checking-in daily to ensure the damage area was well treated and exceeded the recommended industry standard number. We are pleased with the professionalism and expertise demonstrated on this job, and recommend the FIVE stars SERVICESTAR Restoration.Thank you Ryan and team for your dedication to excellent work; well-deserved review.
We would highly recommend ServiceStar for water damage remediation and reconstruction. We suffered a major dishwasher leak that lead to water damage, mold, and required removal of floor, cabinets, and some walls. ServiceStar was on the job immediately, worked with our insurance company to perform immediate work to mitigate the damage. We then contracted with them to reconstruct our entire kitchen. Patrick and his crew were the most professional and customer focused contractor team weve worked with. There were no hidden costs, all work was agreed upon and estimated in advance, and most importantly the quality of their work was really good. Very happy with our ServiceStar experience!
I love this company! Servicestar Restoration, LLCPatrick the owner is hands on and available 100% of the process! If you need a professional trustworthy water mitigation and contractor, then you need not look any further. I had three water line breaks inside the walls of my home and Patrick responded immediately. Patrick and his crew worked hard and fast to abate the crisis and finished the projects expeditiously.In the future if I need construction work, additions or water mitigation I will contact Servicestar Restoration LLC immediately.Sincerely,Nikki Torres
Kudos to this exceptional company with an owner and crew that are extremely competent and caring, and work hard to restore your home to the way it was or even better!They fully deserve the highest rating and would without a doubt highly recommend them if restoration services are ever needed.
This company is truly a class act. They came in and painted my house and it looks fabulous. What really impressed me was the time they took to make sure all my plants were covered, and other items. They were very clean, friendly, and did a great job. Awesome job guys!
Service Star performed an extensive amount of restoration work on a rental home we own. They were very honest and the work performed was excellent. Great to work with.
During the course of selling my home, mold was detected, and thankfully my realtor told me to contact Servicesstar Restoration. The men that came to do the work were prompt, professional, clean and respectful. The bid was reasonable and the entire process was done within my very tight schedule. I would highly recommend this company.
We had scheduled a carpet replacement in August. As the carpet contractor tore out the old, we discovered dry rot from previously leaking and replaced windows. It was such a busy month to get a contractor, but Patrick with Servicestar Restoration fit us in some double hour slots and got the two areas repaired. Got the carpet installation back on schedule to only discover two other areas of dry rot in different rooms. Patrick back to the rescue for an end of day fix. Due to the unexpected nature we trusted Patrick and team in our home without our presence - all was safe and secure with excellent clean up.
Servicestar Restoration took over the tail end of my mold abatement project from a retiring abatement firm. They stepped up and provided very thorough and professional service at a very fair price. Bravo!
A few weeks ago, we discovered some wetness under our sink. A LOT of wetness! Unbeknownst to us, our instant hot and garbage disposal had both been leaking, apparently for some time. Ryan and Patrick came right over and assessed the moisture level and damage. They replaced the 2 leaking appliances and provided us with a dehumidifier that brought the humidity reading under our sink down from 99% to normal. They made sure there was no mold or dry rot, and that the cabinet did not need to be replaced. We were very impressed with their knowledge, thoroughness and professionalism. We would highly recommend this company for any water or fire restoration needs. Jeff and Cindy Wallace, Vancouver, WA
I burnt a pan in my house and could not get the smell out no matter how much i scrubbed. We worked with Kevin and Patrick. They were not only friendly but very professioal and understanding. They came out the night i called on short notice. Were very clear about prices and plan of action. They met my needs and am now odor free. I would gladly recommend this company to all that will listen
Very pleasant to work with and responsive. Would highly recommend.
Several townhomes in our Lake Oswego association had attic mold and ventilation problems and Servicestar Restoration was hired for the remediation. Not only did they fix the problems, they did it with an attention to communication, promptness, courtesy and detail that is rare these days. From the beginning, their communications with our homeowners association was thorough and all details of this considerable undertaking were explained and questions answered. Once the actual job began, we were so impressed with Servicestars empathy for us and the other homeowners. Most importantly, if something needed correcting or a redo, they did it promptly and without complaint. I just cant say enough about how fantastic this company is and a special high five for our project manager Ryan.
Professional, efficient service from Patrick and Kevin. They not only did a nice job of addressing our water damage, it was undeniably obvious that they werent trying to take advantage of our situation by prescribing changes or services that werent warranted.
Good service