My fur baby had been having some issues regarding his nose and ears. Others vets I took him to said they saw nothing wrong but today I was pleasantly surprised to have a vet who talked to me and worried about Gus like he was her own. Will be coming back from now on!

They care so much about your pets. My pet had an accident where someone shot him and they called the next day to check in on how he was doing. Very sweet, professional, and caring people.

I took my 1st pet here for care. They DID have a good doctor. I called when I got a 2nd pet and the person answering the phone says they have a new doctor who cant perform all services the old one did. So they lost my business over a choice to hire a less experienced doctor. Also If you think they will call you back when you leave a message your wrong.

I had just adopted a 8 week old ferret and they were super quick to get him checked out. The vet was super informative about his sickness. Highly recommend.

We have had several visits here over the last few months to get our kitten her shots, spayed, and chipped. They have always been very friendly, responsive, patient, and have treated my cat well.When we accidentally gave my cat too many pain meds, they were very quick to respond to our questions and assure us that everything would be okay, and there have never been any complications.Thanks guys!

I used to love this vets office. However, the current office manager is rude. While shes there, I wont be taking my babies back. I paid for rabies and parvovirus for two of my dogs. I was told everything was included, including the second set of shots. I was not told the parvovirus follow up shots would be $30 a piece again! I tell the office manager thats not what I was told and she said well its common sense. Making out like Im a liar and that no one there told me that. I said well thats a little rude and its not common sense. I dont work here. She said they dont offer a package set of shots. You dont ever tell a customer that anything when it come to shots is common sense. If you need to be paid per shot, follow up shots, then you need to have your staff explain further. Her attitude was piss poor. Very unprofessional. It couldve been handled much better.

First time problem. Been coming here 13 years. The receptionist has poor customer service skills. My dog was sick, I was upset, crying. She yelled at me, wouldnt let me talk, hung up on me twice . Then ran outside and yelled at me. Guess her day was worse than mine. Otherwise good care.she ran outsude, yelling and swing her arms

We had a traumatic injury with my boyfriends cat at 5:30 on a Friday afternoon. The vet staff stayed open for us to get the cat x-rayed and to provide us with treatment options. We are so grateful they were able to squeeze in the emergency visit instead of having to drive to Rome or Chattanooga with an animal in pain and scared. Thank you so much!

My little old man had a little problem, that turned out to be nothing. We have just moved here from FL. And the staff were all so nice and helpful they got us an appt for the next morning and the appt. was quick and not overpriced . The Dr came out and was very nice and staff was also.We loved our Vet in Fl., I feel comfortable that I found a vet I can take Lance to here in Ga. from now on. Thank you .

My wife and I used to love Drs Jay and Betsy, and enjoyed taking our dogs to visit them. Unfortunately for us, but fortunately for them they retired and decided to become full time RVers. The vet that took over the clinic is a bit green and we have lost confidence in this facility. We are sad to see Jay and Betsy leave, but happy they are having fun with their family. We will be looking for another vet clinic in Calhoun.

Im soo glad I started taking our newest addition to Animal Hospital of Go Co...these ladies are AMAZING..they treat every animal with love and respect!! And after my little Olivers surgery, they even called the next day to see how he was doing..they take their time to answer all of my questions..So glad that I have an AWESOME place to take my little Oliver when he gets sick or just needs a simple nail trim.

My family and I have always had positive experiences with this vet clinic. They are professional and are like our extended family. They go above and beyond to help us and our furry babies. We love them!!

Very frustrating to have a vet that you cant get an appointment with when your animal needs it most. We have called multiple times this week to try to get our dog seen for a possible ear infection and the earliest available appointment is a week from now.

Whenever I call with a question or to schedule an appointment for my cat, they are always very friendly and helpful. They take time with me and do not ever make me feel rushed. When I visit the office, the staff are always friendly and helpful. The office and rooms are always clean. I have not ever smelled any foul odors like I used to at a previous vets office. I completely trust them with my cats health and welfare.

I was very impressed with this office. They got us in on an emergency basis when they were slammed and only waited an hour. I loved the doctor and the girls that ran the office. Everyone was great and a pleasure to work with. Will return and highly recommend to anyone.

I have been taking my cats to The Gordon County Animal Hospital for a few years. It is a small little place with little parking. They are knowledgeable, care about the animals and are friendly and professional. However, recently they lost one or two of their doctors. So now they can only see patients a couple of times a week. I can never be seen on the same day as when I call, and sometimes its urgent. They always have to give me an appointment for a week out, which means that my baby has to suffer longer. They are always booked which is good, but it isnt convenient. Recently my cat was very ill and I couldnt get him in to be seen until the next week. They suggested that I call another clinic, which I appreciated. The other place got my cat in immediately. I will be going to the other place until the Gordon County Animal Hospital gets another doctor on staff.

The new vet is awesome. She is very in tune with animals. Our York is, Blake, loved her. Thanks Doc. I am about to make an emergency call. A big stray dog jumped on my dog and bit his toe almost off . he seems to be in shock. So lets see what transpires.

Ive taken my dog Rambo when he was attacked by a larger dog and they were so great with him and explained everything clearly. They have brought my cat back from the brink of death. And that is not exaggeration. My pets love the vet!!

I have had a plethora of issues with this place recently. Last week, they didnt charge me enough and called me the day after to give me more charges. If thats all it was, I could overlook that but today was very disappointing.I had an 8 am appt. today. Two other cars pulled up and were taken care of. I was there until 830 until someone took my dog. I was asked for previous medical records, which the receptionist last week said she would take care of. Obviously, there was lack of communication because todays vet tech said they dont do that. I was also not given an ETA on how long todays appointment would be. I called the front desk to ask for a time, but disrespectully she said she was sorry she couldnt tell me. It was not an apology. It was a hateful please get off the phone explanation. Hopefully, they will be more professional the rest of the day and not call me tomorrow for more charges like they did last time. Please consider taking your pets to another veterinarian. I am taking mine somewhere else after being a part of this one for over five years. I wish this was not the case, but customers should be treated better than this.Update: When I picked my dog up, it was worse the second time around. They called and said she was ready. I said I have been in the same spot. I went to the bathroom for a few minutes at a gas station, but I came back to my same spot. After 30 minutes of them saying she was ready, I was confused. No one came out. The doctor finally did and was very nice. I appreciate her being so kind in what my dog needs. A few minutes later Robin came out and handed me my previous review and said she didnt appreciate my review. An honest review is not something you appreciate if it is not to your liking. An apology would have been what most people in customer service would do. Instead, she tried to make me feel ashamed of my experience. I told her I was confused on why they said she was ready, but my dog didnt come out for a long time. She said I was supposed to call. That was her response in a short, rude way. You guys call me to say she is ready and I tell you Ive been sitting in the same spot in the parking lot, and Im supposed to call again to remind you Im in the same spot? That doesnt make any sense.Robin handed me my dogs records to ensure I go to another vet. Instead of making things right, she made things worse. Candace was also the person on the phone who was not very kind, and she was very short in her response.This is not to tear anyone apart. We should all take comments into consideration to do better. It takes me more effort to write a negative review than it does for you guys to give better customer experiences.Please stop getting offended on what I experienced. Simply do better for other customers. I have had great experiences in the past, but these past few times have not been great. If a customer has a negative experience, please do not say you dont appreciate their experience. I hope you all can take this into consideration, so others can have a better experience with their loving animals.

In reading other reviews, I am confused because Dr. Sarah is fantastic. She has helped us when the stray we adopted gave birth, spaying the same dog, shots for pups, and even putting down my husbands childhood pet. She is always compassionate, friendly, and helpful. Robin at the front is always such a joy to speak with! I travel from the next county over to come see them. I highly recommend!

My dogs have been going there since 2012. I have always been given professional, courteous care. Do not feel rushed and/or pressured to do anything that I cannot afford. The place is clean and the staff is caring to both the pets and the owners. Highly recommend.

I was going to get meds and was told to buy from them because of a rebate. The front desk lady told me this. I got there, paid, and they did not even have the rebate! Robin said she would call back when she got the rebates and did not. It was like no big deal to them that I spent all this money. They did not even care. Not reliable!!!

Like another client, I got the rude Im not going to argue with you as well and all I did was question the thirty second diagnosis. Seems to me that after waiting for an hour past my appointment time my pet and I deserved more than just a thirty second diagnosis. I also have to agree with another reviewer about the hidden charges. They really add up. I have never paid less than $120 unless I am just picking up a prescription.This vet office used to be really good a few years ago. But after changing hands, and the b.s. treatment today, I am looking for a new vet, one who will actually listen to me when I say something and not just make assumptions. Since when did vets get the bedside manners of narcissistic doctors? Ego much? I guess they dont need my monthly prescription business or the annual this and the annual that and thats fine cause I intend to take my business elsewhere. So if you are looking for a vet who cares about your animals, wallet, and time? Keep looking.

Loved my first experience there, the staff is beyond sweet. And the vet is amazing. This is my first time being a pet owner to a new pup, and they gave me good tips. They are super welcoming. I hope it continues to stay this way as long as I have my doggy Brady.

Let me begin by saying, I have been with this facility for the past 10 years. This facility is just not the same since Dr. Jay & Dr. Betsy left. The vet I dealt with is not compassionate, and seems a bit short-tempered as well as a smart aleck. She minimizes the concerns you present to her about your pet and it feels like she wants to make you feel like a pion that she doesnt have time for (and that is just how I felt). And, just so you know, I dealt with her once around a year ago and felt all of the above about her, but I did give her a second chance. She will perform every test available if you allow her to do so and charges entirely too much. Took my sweet baby one day, paid for all the tests and medications recommended without question, called her the next day told her my baby was still very sick and she told me I had to make an appointment. I am a nurse practitioner and have been employed in medicine for 10 years...I knew my sweet baby needed immediate care, but all she could offer is that I make an appointment? Needless to say, I took my sweet baby to another facility where she was treated by compassionate individuals and passed on later that day. I am not saying the outcome would have been different whether she was first treated by someone else or not, but I will always wonder.I will miss Robin and Hailey, who are both amazing and patient, but I just couldnt do it any longer.

My wife and I love the staff at Animal Hospital of Gordon County. They have always taken excellent care of our little Yorkie, Abby. When we had to have our baby put to sleep due to Kidney and Liver failure, they were so compassionate and caring. We will be forever grateful.

Since Dr. J left, this office is the least caring office in Gordon County. My mother has spent THOUSANDS at this office. However, when her dog began having health issues, they turned her away and said she could go elsewhere. No explanation, no reason, NO COMPASSION. That dog is her baby and she has nursed it back to health due to it having a VERY rough start on life. Multiple dogs and cats and THOUSANDS of dollars spent. You people should be ashamed of yourself. Shes not the only one youve done this to! Multiple people have posted the SAME experience. Horrible, AWFUL office.

We drove from out of town due to a recommendation after our 8 year old boxer had just suddenly quit eating and after 4 trips to our local vet and $500+/- later they couldnt find out what was wrong with her. 5 minutes with our Bella and Dr. B gave us more info from a physical exam than they were able to give us after ultrasounds, blood work, and multiple other tests, and had left out several simple tests that should have been done well before performing an ultrasound. Dr. B was very knowledgeable and one of the nicest guys and was obviously taking the health of our pet as well as the cost vs. benefit of our treatment options.

The staff is always so kind. Majority of my family all use their facility! Today we came in as an emergency. Terrible dog fight! My dog is an old dog... 12! seeing them be gentle and clearly trying to ease my heartbreak as well as treat his wounds meant a great deal to me!

We moved to Calhoun 3 years ago bringing our 11 year old rescue Lab with us. She is a retired training dog from Auburn University. We added a cat to the family, also. We have found Red Bud Vet Clinic to be superior in their care for animals.

These folks always take great care of our Annie!

Best Animal care around, I used another vet for years and the expense was getting out of control and I have 4 dogs. Dr. Jay came to our house and gave a yearly to all my dogs and I later had a boxer with a brain tumor and Dr. Jay again came to the house and put her down. They are the best!!!!!!

Hayleigh groomed our dog today (August 30). She called my husband to say she nicked him but the vet had looked at it and he was fine. When we picked him up, the cut looked worse than she had described on the phone. I was upset and wanted an explanation but Hayleigh had left. She ended up calling me after I got home. I listened intently as she explained what had happened. She told me this is a common thing (which did not make me feel better) and it was because my dog was hyper. So when she finished talking I told her I was upset because he had been groomed multiple times by two different groomers and this had never happened before. Instead of trying to understand my position, she became defensive and hostile. She was not kind or sympathetic. I asked why she still charged me when she hurt my dog and she said she couldn’t do that. She took absolutely no responsibility for what happened and said I should look it up online and see that this happens all the time with groomers. She was very rude and talked over me and refused to let me speak. I am sorry but I will not be back to this office for grooming or vet services due to her callus and hateful response to my questions and concerns. I do not trust any business who would hire someone like Hayleigh.

They where very helpful with my baby

Dr. Sarah extremely rude. Not the same as when Dr Jay was there. I called to make an appointment at tail end of my dog needing heartworm shot. I asked the lady on the phone if waiting another two weeks would require the heartworm test and was told no so I set the appointment. Upon arrival Dr. Sarah pushed for the heartworm test. I told her I only waited because she said it was ok. She said I didnt say it was ok. I told her it didnt matter if it was her personally or one of her staff that told me that, it was all the same. She then said very rudely, I am not going to argue with you I asked her some other detailed questions about the procedure and she got so upset that she was being questioned that she walked off in the middle of the conversation! I took my dog, left and happily paid for the heartworm test, new patient exam and heartworm medicine at a new vet. And she thought it was about the money! No lady, it was about you having no idea how to talk to customers. I feel sorry for the people working the desk as they were innocent bystanders. I will never go back. By my estimation she lost about $1000 annually from my two dogs, maybe more. I hope her quick temper was worth it.

We had to euthanize our dog Buster today. Id like to compliment how compassionate and patient the staff were with our dog and the situation.

Great every time you go in there

My poor dog got hit by a car we took it to this vet b/C it was the closes they told us that our dog had about a 15 to 10 percent chance of living and they where going to charge us $450 to try to save it but we where not sure if we wanted to pay if our dog only had a 15 to 10 percent chance of living but we love are dog and we kind of thought she had a bigger chance than that b/c she is healthy strong dog and thank goodness she is doing well today thanks docs :) but it was scary that they just told us a 10 to 15 chance of living we didnt like that to much

Dr. Jay has been wonderful with my elderly chihuahua. He also takes care of Killer and Fatty Patty, our 2 cats!

Since I chose to not purchase preventative medications from this vet and instead asked for paper prescriptions - she charged me $10 each for two paper prescriptions- obviously she cares more about money than animals!

Compassionate and caring staff and mds

Took my dog because he removed 2 stitches, the place I take my dog was closed todayAnd they wanted me to charge $400.00 just to put 2 stitches back on my dogs tail..My vet charge me $250.00 for the complete surgery...Very disappointed..