They are concerned with my needs and have went above and beyond for me as a customer. They return calls and emails timely. When I need something sent or done concerning my insurance, its done immediately. I have a great experience with this company and my agent. Ms. Crystal has been nothing short of amazing and checks on me regularly, to make sure all my insurance needs are still being handled. #1HandsDown

Paul and Crystal were very responsive to my needs. I went from asking a question about small business insurance to becoming a customer. I recommend seeing if they can save you money or even get you more coverage than what you currently have.

Paul was very helpful and nice. He did not pressure me into choosing Shelter Insurance. He went over each coverage with me. He made me feel.like I had made the right decision to go with his company. Everything was done over the phone and electronically. Easy and stress-free.

Crystal was very friendly and helpful in finding the right coverage for both my home and car. Highly recommend!!!

Paul and his team have been great for many years! And after shopping around, he has the BEST rates! Couldn’t be happier with Shelter!

Paul is always willing to help and go the extra mile. This level of customer service is a rare find these days.

Always available to help when needed.Friendly and christian .Highly recommend

Very good folks to deal with, knowledgeable, friendly and very helpful.

Service is always good!

Switching our insurance to Shelter was the best decision I could have made. Paul, Angie, Wayne, and Crystal are a great team. They provide the best service and make sure to give you the best coverage at the best rate. They really care about the customer and make sure they are protecting you and your family.

Paul is great at explaining the insurance policy so anyone can understand. Crystal went over expectations to find the home owner coverage I was wanting.The office atmosphere is very friendly yet extremely efficient. I not only received the exact coverages I was wanting for my home and business,; I saved money too!!

The folks at Shelter always go above and beyond to help take care of me and my family. They are always kind, courteous, and helpful. They consistently bend over backwards to provide excellent service and products. I highly recommend them!

We love Paul and his team. They always exceed our expectations. Great service and professionalism. Thank you Paul.

Paul Killingsworth has been our insurance agent for about 20 years. He is an amazing agent and always takes care of his customers, providing the right advice and insurance solutions! He is wise and has impeccable integrity. We highly recommend Paul and his agency!

Crystal is the absolute best!! She went above and beyond to make sure I had all the proper coverage, and at a lesser payment that I was getting with Geico.. Definitely give her a call, shell help save you some money!!

Very great to work with

I have been with this agency for many years and they are amazing! Paul, Wayne and the other staff members are always friendly, helpful and always go above and beyond to meet your insurance needs. Highly reccommend this agency!

I have had insurance with Paul for as long as I have had a need for insurance. His agency is second to none in customer service. Their new addition to the team, Crystal, also brings a high level of insurance knowledge to the table. I would recommend this agency to anyone looking for insurance!

Paul has always handled all my insurance needs, when I did have to file a claim it was done quickly and professionally, I would recommend him to anyone.

Mr. Killingsworth and his staff go the extra mile when taking care of our insurance needs. I highly recommend his agency.

Always a great experience with Shelter. Love the whole staff. Very knowledgeable and they take the time to explain everything to you. Been with them for years.

We have been with Shelter for over 35 years!!! They have ALWAYS been there when we needed them!! Thank you!!!

Shelter insurance is the best!

Outstanding people friendly and knows and does their job very well

Paul is a great guy! Very helpful and will treat you right.

Staff was very friendly and was very helpful in my needs would highly recommend using this insurance agency

Paul has never failed to show concern when we are in need. He has acted quickly to Hail damage and auto troubles over the years and is always ready to help if needed.

Paul Killingsworth helped us with our insurance claim that was against USAA we was hit in the Walmart parking lot even though it was not our insurance companies coverage that was the claim was against Paul still went and took the time to help us with a claim against USAA made it bearable for us to deal with the damage on our car we thank him very much outstanding agent

They take care of you great.

They are amazing people. Very helpful.

Above and beyond expectations professional as well as affordable.

Very responsive and friendly whenever I call.

They go above and beyond!