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Hillenburg Heat & Air, LLC
125 Arena Rd, Cabot, AR 72023, United States
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Hillenburg Heat & Air, LLC

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An
Review №1

Awesome people and awesome service! With parts being scarce right now, Hillenburg was able to get me AC within the week. Josh Graves and Cody Lawson were great while installing my brand new system. They were very friendly, professional, and quick with the install. I am now sitting in a comfortable home in the middle of a heat wave because of them. Plus the units come with a terrific warranty. Thank you Hillenburg for making our summer more pleasant.

98
Review №2

Nick and Christian just installed a whole new heat and air system for my house. All I can say is WOW. These guys were incredible. They showed up on time and got started immediately with ripping out the old system. One of them noticed that I didnt have pressured treated lumber as the base for my old unit. So one of them went and got a piece to make it right. They were pleasant from start to finish even in the 97 degree heat. Nick knew I was concerned about my line set. He took the extra time and pulled a really good vacuum on it. Christian for only being 19 is one heck of a worker. Thank You Hillenburg Heat and Air!!!! Keep up the good work.

Je
Review №3

I was very pleased with their same-day service. The company called to give updates about the appointment time, and the technician was very knowledgeable, friendly and professional. I highly recommend this company.

An
Review №4

Hillenburg H&A should be your only call for service! They are always professional! I must say, Steve is a genius! He took the time to understand the issue, asked questions, and immediately knew what to do to correct. Give this man a raise!! Thank you for the great experience today. I will forever be a customer.

Re
Review №5

Fantastic service! Steven from Hillenburg Heat & Air came out today on time, explained everything thoroughly, went the extra mile to replace and blow out the drain pipe even though the problem was not currently happening. I suspect it wont happen again. He was very friendly, skilled, and polite. He was even smiling when he had to move a large object to get access to the attic. Thank you, Steven! You deserve a raise.

Ta
Review №6

Steve came out and diagnosed the issue quickly. He was very courteous and professional. He explained the process to me and was quick and efficient. I highly recommend and appreciate everything he did for me and my family.

Pa
Review №7

Came first thing in the morning when we thought we may have a leak inside the house from the ac unit in the attic. He checked everything with the unit and it was fine. Then investigated and lead us to the probable leak which was the icemaker line. Relieved when he left knowing what had caused the wet flooring. It had leaked under the tile to the bedroom carpeting. Steve thank you!

Cl
Review №8

Just wanted to say that I think this company is the best. The company came out after hours to look at our system. They made sure we were up and running before leaving. I would recommend them to anyone!!

Re
Review №9

Very thankful to my sister for recommending Hillenburg. Within a few hours of calling, Chris was at our house and had our air back up and running. He was knowledgeable and helpful with suggestions to improve our air flow. Chris work ethic Definitely held up to the great standard of care we were looking for.

fr
Review №10

Steve came and was on time. He was excellent. Very professional. He walked me through all of the problems and potential risks and ways to avoid this in the future. Highly recommend and would use again.

Am
Review №11

Josh and Christian (I believe was his name) were great. Came in got the job done while I worked from home. Excited to have a new unit, before our old one bit the dust at the worst time of the year like most do when its 100 degrees outside. So if you are needing to replace yours then get with them, because they will get out quick, give you a quote and have you scheduled in no time. Thank you all!

Vi
Review №12

Always receive excellent service from Hillenburg Heat and Air. They installed our new HVAC system in 2016 and it has worked great. We just had them come out to do a Spring Tune Up on the unit to get ready for the summer months. Chris was great! Very knowledgeable and helpful! 100% recommend!

ch
Review №13

Great fast service, have used others over the years these folks are the best will use from now on

Ch
Review №14

They were so nice to work with. I called at 7:30 am and they had someone here by 10:30. He fixed the problem, and everything is working perfectly.

Pa
Review №15

My heat went out and they came over way before quoted time, they found the issue and told me it would be a few days. Next thing I know I am getting a call that they will be back by 2:30 to swap out the part and ensured they would be done before I had to go get my kids. Steve was here at 2:32 and had the part replaced and my heat running and was out the door by 2:42. All of the technicians that came out did a great job! Never a complaint with this company!

La
Review №16

Thanks for the quick response in getting our air working again.

Lo
Review №17

I would recommend this company 100 percent. They are so friendly. The guys are professional. I have had 4 separate guys come and service our air conditioning. I liked them so well that my mom whom lives in Sherwood needed a new unit. After 25 years being in her home. I called and set up for them to go take a look. Not only did Steven and his crew try to save my mom money, they were so friendly and prompt that My mom called you thank me for referring her. After using this company and with the great experience not only we’ve had but members of my family won’t use anyone else.If you want honesty, good quality knowledgeable technicians with below competitive pricing then I recommend Hillenburg heat and air. They truly are great people who know they’re profession.THANKS GUYSTim n Lori McminnWard, AR

Ke
Review №18

On time. Very professional and great service. They Never try to sell you service or parts you don’t need. Have been using Hillenberg now for 4-5 years and will continue to do so.

La
Review №19

Mr Clayton was remarkable. He was very polite, very professional and explained everything to my understanding. I will recommend Hillenburg Heat and Air to everyone!!!

Am
Review №20

We are in a new build and called to have them walk around and check out out their work with us since we weren’t apart of the building process and recommend a new thermostat .. Steven was amazing at explaining our new system to me and helped me pick a new thermostat he could guarantee would work.. he came back at a later date to install and stayed to make sure my app was working and went above and beyond to recheck the system before he left! 10/10 would recommend!!

Be
Review №21

Chris is great. So polite and also very knowledgable about heat and air. He was a pleasure to have do our maintenance today. !!!!

Sh
Review №22

Great service! On time, knowledgeable, thorough, and very professional. These guys know their stuff and do their job with a great attitude. And, they actually explain things in terms we all understand.

Tr
Review №23

Chris was our maintenance tech and he did a great professional job. I highly recommend Chris and Hillenberg Heat and Air.

Re
Review №24

Chris performed my maintenance he was very knowledgeable and offered top notch service I highly recommend hillenburg hear and air

Ca
Review №25

Had to call for service after hours due to my control panel not working even after I changed the batteries. He walked me through the reset process and didnt charge me a dime! You guys are the BEST!

Ph
Review №26

Steve was the Tech and he was great knowledgeable and polite. He was was great

Lu
Review №27

They are great! My ac went out on me and the family in the late afternoon so we contacted them and Steven was at my house in fifteen minutes and was gone ten minutes later with our air fixed! Highly recommended!

Re
Review №28

They are very good. Josh is very polite and thorough. We would recommend them to our friends

Li
Review №29

Spoke with owner Brandon at 9pm to see if we could trouble shoot AC malfunction. Employee Josh came to our house around noon the next day and had us up running, and serviced in a very short period of time. Also, very prodfessional.

ma
Review №30

I was very impressed with the work and professionalism of Steven Castro when my blower went out on my air. Would highly recommend this company.

St
Review №31

My heat went out and I really expected it to be a few days to get anyone here, they got me in same day with excellent service.

Th
Review №32

Chris and Chris came out, very friendly and very quickly fix the unit. A gob well done.

Ke
Review №33

Great customer service. Steven was great!

Ja
Review №34

Steve was our technician and he was on-time and very professional. He solved all of our needs!!!

Am
Review №35

Josh did a fantastic job. Same day service and everything is up and running again.

Iv
Review №36

Made an after hours call and they showed up almost instantly. Very professional service and very knowledgeable. Much appreciated and would highly recommend to anyone. Deal w Hillenburg and you wont be disappointed !!!

Sh
Review №37

Highly recommend this company. They gave the best quote on a replacement unit, and I called several. Nick and Skylar were very professional, efficient and did a great job. The quote Brandon gave was the final cost and the appointment time and appoxement time given for the work held better than true. Thank you so much for making me cool again!

Ja
Review №38

Our a/c went out last night and I called them 1st thing this morning. Steven came out couldnt fix it right then, but said he would do his best to get done today. He (Steven) kept his word Im enjoying the a/c as I right this. Thank you guys very much.

Ga
Review №39

Chris was very professional and did a great job

Ba
Review №40

These guys were fantastic, less than an hour they gave me air! Called around 4, they were here by 4:30. I will definitely use them again, thank you so much.

To
Review №41

I had a great experience. They listened to what I needed. They were very prompt and did a great job. I would recommend them!.

Ca
Review №42

I woke up this morning and my ac wasn’t working properly. They had Chris n Chris come out within a couple of hours. They were very knowledgeable and very polite. This company is the best!

Am
Review №43

These people are top notch. They go above and beyond the norm to help. Great service! Fair pricing. Honest work from honest people.

To
Review №44

Just had the first visit from Hillenburg, our technician Chris Slayton was extremely professional and honest which is rare in the HVAC business.

Pa
Review №45

Chad was awesome! He had my unit back up and working in no time!! He explained everything and gave me tips on making sure it would continue to run well in the future. Thanks, Hillenburg!

Sh
Review №46

They help my family out a lot during a tough time. Ha d A/C issues and they were out to my house the same day. They are really straightforward when it comes to costs and did a great job installing my unit. Their team is very polite and on time.

Ch
Review №47

Techs came in at the appointed time and uninstalled old unit and installed new unit in a very timely manner. Picked all trash and were very nice. I would highly recommended them to anyone.

Li
Review №48

Chris and Allen came out for the seasonal check up on our unit. They diagnosed we needed a capacitor. They are extremely professional, highly qualified, and super nice!! We will always go to Hillenburg for exceptional service and peace of mind!!

Fl
Review №49

Steven came to my house after hours and worked on my ac unit that was out and did a fantastic job very professional, had it up and running in about a hour which was no time considering what a mess it was in when he got there, I recommend them anyone on any ac and heating work

An
Review №50

Great interaction. Job done quicker and spot on with their estimate. Even cleaned up afterwards and plugged the old intake/duct work. Definitely would use again

Je
Review №51

Our heat pump was only 2 years old, but was builder grade and was having serious issues. We were convinced we would need a new unit and put in a request for a quote. Allen arrived and earned our long term business because he didnt jump to such a big expense right away. He quickly diagnosed the issue with the existing unit and went above and beyond to try to fix it before discussing replacement. Unfortunately, the primary problem with our unit could not be repaired effectively and we needed a new (reliable) system. Allen walked us through all options and had us scheduled for replacement immediately. On the day of installation, CJ arrived early and had the attic and outside units as well as new thermostat installed in a matter of hours - including cleanup of everything. Highly recommend Hillenburg!

Va
Review №52

Our Air Conditioner went out after the big storm last week and resetting it wasn’t working. I’m from the West Coast where you can just open your windows and let a cool breeze in, so I figured I could go without AC in Arkansas, I’ll just open a window. No. Nope. No way. Open a window on a hot day here, and the humidity drowns you right before an eagle sized mosquito gets inside to swoop up your children and carry them off. And WHY are June bugs the size of potatoes here!? Nope. Anyways, after 4 days of no AC survival mode, I decided to call for help. I called a little after 11:30am and was given an estimated appointment time from 1-3pm. By noon-30ish, they were already on their way! The AC Superhero sent here was Steven and he was so kind and professional! Came inside, took apart the AC, fixed whatever was happening in the attic, told me what the issue was and what needed to be replaced, fixed it, and there is now cold air in this house again!! It’s not even 2pm yet, from first call to arrival, and repairs, less than 2 hours total. I definitely recommend them! Thank you so much!!

wi
Review №53

Amazing company, who puts their customers first! Lee was very knowledgeable and did a great job. They found time to come service AC during busy time of year. Would recommend to anyone who is in the Cabot, Arkansas area.

Ma
Review №54

Great workmanship, fair pricing and terrific warranty. They replaced our 15 year old system with a new Ruud one and we are very pleased.

Ir
Review №55

This was our first encounter with the friendly and professional folks at Hillenburg, Response to my problem was quick with unit delivered and installed, as promised. Great customer service from the first contact until final payment. Would not hesitate to use them again. In fact, they are our company of choice when it comes to an annual service contract and would be happy to recommend them to anyone.

Te
Review №56

Made the call to Hillenburg Heat & Air b/c our fan motor was out. Mr. Hillenburg walked me through on how to find the part number on the unit. Once I gave him the number, he quickly researched to see if they had the replacement part in stock. THANKFULLY, Mr. H. called back and said he had the replacement part, and could have it installed w/in the next two hours. With the heat index reaching 113 degrees today, I felt like I had won the lottery! Thank you Team Hillenburg Heat & Air for your AWESOME customer service, quick response to our a/c issue and reasonable prices!!!! You have a new lifelong customer!

br
Review №57

What a pleasant experience it was to work with Hillenburg Heat & Air. They satisfied all my wants and needs for replacing my ac system. Thanks again guys!!!!

La
Review №58

Thanks guys for coming out and fixing our AC at Childress Insurance Agency today! Super friendly and great service!

Mo
Review №59

Steven was great!

Je
Review №60

Hillenburg Heat and Air was amazing. My AC stopped working I called them after hours and someone came out and got it going again for me. Thank goodness because I have a one month old and I couldn’t have her in the heat. They informed me that I would need a new AC unit but we were hoping it would get us through the summer well a week later it went out again. So we went ahead and got the new unit. All the employees that came out were very friendly and very professional. We will recommend them to our family and friends!!! Thank you Hillenburg Heat and Air!!!

Je
Review №61

Josh was very professional and even came early! He took care of serving our heat and ac to prep us for the winter season! Thank you!

An
Review №62

Very professional! Great service, honest and reasonably priced.

Li
Review №63

Always come out as soon as we need them. Very kind folks and extremely knowledgeable!

ti
Review №64

Friendly people and fast service.

sc
Review №65

My AC went out about a month ago, so I called them out. They troubleshot the problem to leaking evaporator coils and said they recommend changing the whole air handler. I asked about a warranty bc I called them out the previous year to look for a leak bc the unit was empty and they said there was none. Unfortunately they didn’t warranty their service call. So, I get a new evap coil from Rheem under warranty had it installed by someone else. 24 hours later, the system was completely empty again. The people who installed the coil came back out and identified a completely different part that was leaking, and had to replace it and service the unit up again. Had I gone with Hillenberg l, they would have charged me $2500 for a new air handler, and the problem would have never actually be fixed. Find someone else and save yourself the time, money, and headache I went through.

Gr
Review №66

Quality work on new and service

Am
Review №67

Called first thing and they came right out. Nice guy and knew what he was doing!!

Ja
Review №68

Great people, great company!

Am
Review №69

Friendly service

mi
Review №70

Great Service!!!

Ky
Review №71

I started using Hillenburg Heat & Air this year, and have been pleased with the great service that they provide. Everyone Ive dealt with is friendly and helpful...and on time! Great company with great service!

Information
13 Photos
71 Comments
4.9 Rating
  • Address:125 Arena Rd, Cabot, AR 72023, United States
  • Site:http://hillenburghvac.com/
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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