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Amber M. Serwat, LLC
1500 McAndrews Rd W #224, Burnsville, MN 55337, United States
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Amber M. Serwat, LLC

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Sh
Review №1

Amber provided clear steps that we would need to be taking from start to finish of our divorce mediation. Its a scary process, so it was helpful to be able to see what we needed to be doing, on paper. Amber was very prompt with emailed communication and she always expedited her side of the work to get us progressing in a timely manner as we worked through the process. When it came time for us to attend our default hearing, the judge actually complimented us, in part, for the preparedness and accuracy of our paperwork. Obviously, that is a pretty glowing way of saying that Amber knows how to do her job.My one bit of advice I would have for would-be clients: do what you can to leave emotion out of the mediation process. It will go so much more smoothly if you can. Did I feel emotional during this? ABSOLUTELY, but that is what a counselor is for. The mediation process is for determining parental fairness, ensuring financial equity for both parties, and providing you with a document that you can refer to in the future (which you SIGN OFF ON) to be a legally binding agreement. If any of it doesnt work for you, work on the mediation process until it does.

Al
Review №2

I can’t express how grateful I am for Amber’s professionalism, knowledge and compassion in dealing with divorce. She specialized her services to meet our needs and helped with all the difficult parts with great response time and clarity. I highly recommend her services!!

Ca
Review №3

Just no. Takes the abuser’s side and says you’re “controlling” when all you’re trying to do is protect your child. Said the abuser should get 50/50 everything, even when presented with evidence of abuse on multiple accounts against multiple children. Joke’s on her as this “great dad” who she said should get 50/50 doesn’t pay a dime in child support and hasn’t even seen their child in over 8 months now 🙄

Wi
Review №4

I found Amber to be very professional and thorough throughout the process. She was also friendly and down to earth. She was also very direct and clear with us on the importance of these decisions we were making in regard to shared parenting of our three minor children. I found her to be patient with us. I personally did not choose the divorce, but had to accept it, and Amber definitely helped make it easier to handle and get through. I also found it be a very affordable option. I would be quick to recommend Amber to anyone in need of divorce mediation, but hope I don’t have to.

Ke
Review №5

Amber Serwat is stunningly awful. I do not understand these 5 star ratings at all. At best I would say she was an extremely biased Parenting consultant. It might be more accurate to call her abusive. She avoided learning about our situation, instead she bragged about her experience. She literally interrupted me sharing concerns about an abusive ex in a one on one session to do this. She avoided any and all documentation and evidence I have collected over the years. In one joint session she asked if I had shared some information with my daughters mom. When I told I was looking at the messages on my phone literally right then, she told me we were no longer discussing the past. When I tried to explain situations to Amber SHE became upset and angry with me. Ambers system for helping people seems to be designed to avoid learning anything. When I sent her a long email about many of my concerns she responded weeks later telling me that she scanned it to save us money because it was not properly submitted on a very small form. I did not spend two hours writing an email for it to be briefly scanned. At no point did it seem like Amber cared about my daughter. As we went through her protocol Amber became mad and ranted at my ex and I every time we ran into a situation that demonstrated our communication issues. She ranted every. Single. Time. In a 2 hour joint session she would rant about basically the same thing every half hour or so. She was careful to never try to learn why we had communication issues though.I could keep going on for a very long time. Basically I feel Amber has made things worse for my daughter and increased our conflict. Amber herself is mean, abusive, unprofessional, lied several times about things I have said (this was in emails just between she and myself of all things), and made terrible terrible decisions while REFUSING to listen to concerns. DO NOT EVER USE AMS MEDIATION.

Br
Review №6

You should absolutely work with Amber if youre looking for mediation support. Shes an incredibly fair and neutral mediator and will make the process simple, straightforward, and as stress-free as divorce can be. I commend her for guiding me and my ex through some tough conversations. Shes amazing at clearly stating what the standard approach would be and letting someone know when they were making a concession. She didnt take sides, but she made sure everyone understood what they were agreeing to and encouraged both of us to work together so we were both comfortable with our arrangements. On top of all that shes incredibly responsive and accurate. My attorney who reviewed the paperwork commented on how well structured her documents were and how easy it was to work with.Its a tough life event to go through and need her services, but you can feel comfortable and confident youre making the right choice to work with Amber.

Ch
Review №7

Amber was a joy to work with. She was very professional and remained neutral through the process. She communicated with us clearly and promptly. Both my ex and I were very happy with her services.

St
Review №8

Amber is a fantastic mediator who gets fast results. Anyone going through a divorce would appreciate her approach. She helped my ex and me a few years ago. We both were really happy with how everything turned out and I honestly can’t recommend her enough. Very professional and just very good at her job.

Ry
Review №9

Very pleased with my experience working with Amber as the mediator of my divorce. I felt she acted evenly and professionally for both sides and I was impressed with how the final paperwork was organized and prepared for submittal to the court. Would recommend to anyone who is open to working through mediation as opposed to going the lawyer route.

An
Review №10

Amber was an amazing mediator! I wanted to find a mediator that was very child focused and I was nervous about finding the right fit because I really wanted my young children put first and not overlooked in the divorce process. Amber was definitely the right choice! She has her own experience with kids and divorce so that is a huge plus. She was very knowledgeable with everything related to divorce and always had great explanations for her professional recommendations. We were also able to do a lot of work outside of the sessions with online worksheets that Amber provides which were so very helpful. I am very happy that I went with her and will continue to recommend her to others.

Ca
Review №11

My fiancé and his child’s mother used Amber to discuss upon a school decision due to my fiancé and sons mother living in different towns and not being able to come to a conclusion together. The pc targeted my fiancé every meeting they had and his sons mother sat back and said nothing (which the pc loved she didn’t like validated reasons coming back at her as she’s always right about your own child). Something to note while reading this Amber will single you out and shoot down almost anything said that may play a factor in the decision she’s already made in her head. If you want your way in this don’t say a word and play victim, don’t fight for your child’s best interest as my fiancé did very well doing throughout this entire mediation and the child’s mother did not. My fiancé’s job allows for a very flexible schedule for work which is within 5 minutes of schooling in our town. Child’s mother works over 40 minutes away from the school in her town. Amber many times would shame my fiancé for being a volunteer fire fighter in our town and working for the county saying “well isn’t that not healthy to not sleep enough and have to catch up” (when isn’t this something any parent has to do when working and protecting our community?). Amber made her decision based off mother having to drive to our town 35 minutes away then back to work in another town 45 minutes away as that would be costly for mother (this reason is not valid as it is not about the child and is about the mother). The second reason was one school was 1% overall better, but had a C- in diversity which Amber has no care in the world about and that was important to us as our state is very diverse and we want this normalized for him. This decision was not based off of my step sons best interest. He will now have to attend a school where there is no one within a 30 mile radius of him because this decision was based on the mother’s horrible availability. Note that my fiancé and I own a house and have a baby on the way and his mother lives in her step dads basement with no stable environment as she’s moved numerous times in the past year. On top of the many reasons why you should not see Amber her communication and response time is absolutely horrible. It took her 12 weeks and 6 days to get back to us with a decision for schooling which is only a month away now. I understand Covid may have played a factor but there was no communication of what was happening next and we weren’t supposed to ask her. After all of this we’ve now spent thousands of dollars on something that did not put my step sons best interests first.After Amber has made her so call “best interest in the child’s decision”. Our child will have no one within 30 minutes to get him when sick, snow day, or whatever emergency might arise. He will be attending additional after school care which was not needed in our school of choice as we have availability to have him. The mother may move further from the school as she is not living in her own home right now. My step son also has cousins in which attend the school district of our school choice and he continuously talks about going to school with them as they are within a year of age and we will have to break the news to him that he will not.If I could give Amber a negative star she’d have it in a heart beat. This rating is not due to not getting the decision we wanted to hear but is made due to Amber not focusing on my steps sons best interest and siding with the mother throughout the entire process. Thank you Amber for siding so obviously and taking our money.****AFTER OWNERS RESPONSE****My step son has now been attending school for a month and his mother has not picked him up once nor has she been at his school events. We leave our home at 8:15am when bringing him to school and his mother has him in morning school care at 7am so unsure as to how that in itself is in the best interest. I want Amber to understand how favoritism can affect a kids life and many others. I dont want it to happen to anyone else as it did to us.

Ma
Review №12

Working with Amber made this entire process go smoothly. It was quick and less costly than going through a lawyer. She was very respectful of both sides needs and inputs. I would definitely recommend her to anyone that is considering mediation.

Sp
Review №13

I have been working with Amber for several years, and have found her to be extremely competent, focused on the best interests of the children/parties, congenial, and always reasonable. Amber has personal experience with her own children in family law proceedings, and with children from another relationship. This experience is critical to her success in working through the issues of any family law case. When Amber provides a recommendation for settlement, she does a great job of thinking through her analysis and explaining the “why” behind her decision. Her ability to thoroughly and articulately express the “why” of her evaluative decisions and recommendations separates her from other mediators and gives the parties a neutral view that is conducive to settlement. Amber’s evaluative approach to settlement is the best way to explain to parties how they can reach an agreement, and why it is in their best interests. I highly recommend Amber for any family law mediation.

Ja
Review №14

Amber was a fantastic mediator! I hired her to help mediate my divorce. She made everything easy and straight forward. She was very competent in our sessions. Also her assistant Jennifer was very pleasant to talk to, and made connecting with them a breeze. If I every need any help again, I will not hesitate to contact her again. Thank you Amber.

To
Review №15

Amber was extremely helpful and easy to work with thru my divorce process. She was attentive and kept us on point working thru each session to help get the details agreed upon by both parties and Amber did a great job putting it all together in a document that was accepted by the courts, saving us money and agony in the end of an already stressful process. Thank you Amber for your dedicated work for my Ex and I. I would highly recommend Amber to any couple looking for a professional mediator at a reasonable cost for your divorce process.

Vi
Review №16

Working with Amber saved us thousands of dollars in attorney fees. She was very knowledgeable and she clearly explained the steps we needed to take. The documentation that she provided greatly simplified the entire process.

J
Review №17

This woman wouldnt let my friend get a word in about her son for the entire mediation. For someone who is suppose to mediate she was not in the median about any issue. Next time she comes to help people; maybe she should let them finish speaking before trying to impose her self determined righteous preconceived notions. Would not recommend to someone who is soft spoken or frankly well mannered enough not to constantly have to interject the answers to questions theyre asked.

Be
Review №18

* UNPROFESSIONAL* SHOWS FAVORTISM* ONE-SIDED* UNWELCOMED PARENTING ADVICEAmber listened to my exes stories and took sides quite a bit without having full knowledge of the situation at hand. There were several instances in which she verbally berated me without knowing my side of the story.Amber made statements to my ex such as, I cant give you legal advice, but if I could I might say... And proceeded to give her legal advice.She also gave plenty of unprompted and unwelcomed advice as to how I should (and should not) be raising my children.I would strongly recommend to anyone searching for divorce/mediation services to seek it out elsewhere. I DO NOT RECOMMEND AMBER SERWAT.To Amber, I know you have to reply to and seem genuinely concerned to save face on this review, but you and I both know that you were very one-sided and unprofessional. I have no interest in calling you to further discuss this.

Sh
Review №19

Great mediation! Quick and fast divorce and Amber helped with issues we couldn’t resolve!

Information
3 Photos
19 Comments
4.3 Rating
  • Address:1500 McAndrews Rd W #224, Burnsville, MN 55337, United States
  • Site:https://amsmediationplus.com/
  • Phone:+1 952-252-1492
Categories
  • Divorce service
  • Mediation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–4:30pm
  • Thursday:9am–4:30pm
  • Friday:9am–4:30pm
  • Saturday:9am–4:30pm
  • Sunday:Closed
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