Experience was wonderful from the start of booking. They work together with you to match your expectations. I was able to do a meet-and-greet beforehand and also view the limo. The night of our service was a snowstorm and our driver still showed up 60 minutes West of where they are from. Are 6 hours of the service was nothing but the best, even supplied ice and water for our guests!The limo is as nice and clean as it looks in the pictures. Would definitely use this service again!