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Vicky Kustov, Realtor
101 Cambridge St Suite 210, Burlington, MA 01803, United States
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Vicky Kustov, Realtor

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Sh
Review №1

Me…“Vicky is just amazing! She went above and beyond in every aspect of my sale. She advised me on what was needed to do to prepare for the sale, had a schedule of what and when the different phases would be happening, and communicated with me every step of the way. My open house weekend was extremely active and my home sold within days. When I needed anything, she was always quick with a recommendation. I am very fortunate to have had Vicky as my realtor! She really cares and went out of her way to help out. It is very rare to find someone as kind, reliable, genuine, and knowledgeable as Vicky. Highly recommend!”

Sm
Review №2

Vicky is absolutely wonderful to work with. Its like having a friend on the inside that is working for you. She really cares about her clients as well as her community and the neighborhood she lives in. She is thorough, professional and so comfortable to work with. She kept me appraised about available appointments and always let me know when a new house came on the market. She is honest and forthright. I had no questions about the home buying process and there was no stone left unturned.

An
Review №3

Vicky did a fantastic job on the sale of our town house. She quickly identified similar properties for sale in the area, was thoughtful about pricing and the timing of listing relative to other properties competing for the same pool of buyers. For the house itself she proactively addressed several issues that needed tradesmen to resolve given we were remote from Massachusetts - having her guiding hand there with tradesmen and project managing the remediation ahead of listing was fabulous. Vicky also worked to have our empty property staged with great photos to ensure the best possible illustration of the potential of the property to prospective buyers. Overall very pleased with Vicky, her proactivity, responsiveness and calm professionalism. I would have no hesitation in using her for my next sale or purchase.

Bo
Review №4

I have nothing but great things to say about Vicky! We met her at an open house, as she was the listing agent for a home we went to view. As a first time home buyer, we had many questions and no one to talk to. Vicky spent 20-30 minutes in the middle of her open house to talk about the process. At that point we knew we had our realtor! She spent time to walk us through each and every step and made our process easier than we could have imagined. Highly recommend!

Ni
Review №5

We are truly blessed to have worked with Vicky as our real estate agent. We are first-time home buyers so we had very minimum idea of what to look for in buying a house. Vicky gained our confidence after our first meeting with her. She walked us through the whole process in a very structured manner. We began house search in the midst of pandemic but Vickys organizational skills and experience made it all a very comfortable journey for us. Vicky is tremendously knowledgeable in all areas of home-buying process and this sets her apart from the other agents we met. There are many questions that came up on our house visits for which we didnt have to wait around for weeks to get an answer because Vicky had all the answers with backed up reasoning. At every house visit that we did with Vicky, it felt as if she is buying a home for herself. Her honest feedback really made the home buying process smooth for us. More importantly, after our successful home purchase Vicky continued to stay in touch with us. She answered all our questions as well as provided her advice on inspection-related queries. We have been recommending Vicky to all our friends and family since the day we met and without a doubt would love to work with Vicky in future :)

Je
Review №6

From the very beginning of my sale process, Vicky was outstanding. She is professional, yet personal, kind and caring. She advised while listening to my concerns. She went above and beyond what I envision realtors doing. She updated me, walked me through the entire process, anticipated needs, encouraged, took care of details, offered complimentary cleaning and staging, and so much more. For example, I had an unfortunate sump pump back up while I was away during torrential rains. She found it and swept up the standing basement water. She was amazing. For me, she took the stress out of the moving process. I wish there were more than five stars, because in my book, she would get ten!

Sv
Review №7

I highly recommend Vicky. She is very professional and only because of her experience and right strategy I was able to buy a house in such challenging times. Vicky went above and beyond to make it happen! She is very responsive,  very attentive to details and has a great knowledge of everything related to buying a house. She was participating in all negotiations with the sellers side and navigating communication with my lender and lawyer. This was not my first home buying process and can say that Vicky is simply the best real estate agent from my experience!And she is an extremely wonderful person to work with!

He
Review №8

Im so grateful that I chose Vicky for selling my Dads condo. This was my first time selling. From the beginning Vicky was quick to respond and very thorough when answering questions. Vicky met me at the condo months before putting the place on the market to help me decide whether to sell as is or to put in some time and effort to make the place more appealing. She gave me great advice that ultimately resulted in a sale price that exceeded my expectations. Her knowledge and experience brought me peace of mind and confidence. Her expertise was key in selling well above asking price. Vicky is not only a strong professional, but is also very kind, and respectful. It was a pleasure to work with her and I would absolutely recommend Vicky to anyone.

Ti
Review №9

My wife andI just bought our first home, and we could not have done it without Vickys help. She has been truly wonderful. From the very beginning she gave us confidence that we would find our home, she gave us valuable information, guided us through the process, kept positive, and did did not let us get disheartened. We were truly fortunate to have worked with her, and grateful for her awesome support.

Pa
Review №10

We spoke with several brokers to sell our parents’ house and decided to work with Vicky due to her responsiveness and market knowledge. It was a great decision because she exceeded our expectations at every stage of the process. Even before we hired Vicky, she viewed the house several times and provided a lot of good advice to prepare it before listing. Vickys communication and follow up were excellent. And importantly, her preparation and pricing strategy resulted in a quick sale over asking price. Vicky made the sale process easy and it was a pleasure working with her.

Cr
Review №11

We have worked with several realtors over the last 15 years, renting apartments both as tenants and landlords, buying and selling our two houses, and I can say that Vicky was, by far, the best and more comprehensive real state professional we worked with. She managed and gave us great advise for every aspect of the sale: sale preparation (including steps, recommendations and timelines), best strategies for pricing right, staging, absolutely everything you can think of. We needed a quick sale and she managed to pack three open houses and more than 50 private showings in 5 long and -I’m sure- exhausting days… all that while we were relaxing 50 miles away in a vacation rental per her recommendation. The review/selection of the many offers we got was an exceptionally painless and streamlined process, very well organized by Vicky using a spreadsheet and an objective and systematic process. Overall, she was extremely patient, caring, responsive, and a great ally to get the most of our sale, well above asking price! You would be lucky if she takes care of your real state needs. Highly recommended.

Pa
Review №12

Vicky is just amazing! She went above and beyond in every aspect of our sale. She advised us on what we needed to do to prepare for the sale, had a schedule of what and when the different phases would be happening, and communicated with us every step of the way. Our open house weekend was extremely active and we sold our home within days, for above asking price! When we needed anything, she was always quick with a recommendation. We consider ourselves to be very fortunate to have had Vicky as our realtor! She really cares and went out of her way to help us. She even offered to walk our dog! It is very rare that you find someone as kind, reliable, genuine, and knowledgeable as Vicky. Highly recommended!

Ad
Review №13

My long journey searching for a forever home with Vicky was a great experience. She was very patient as I took my time to find just the right property. Her long career in real estate really shows- she is very knowledgeable of different style homes, the local area and all the nuances that a home might entail. It’s amazing how much knowledge she has about a property and what may or may not be up to par from the roof to the basement and everything in between. She has a great intuition when it comes to what I was looking for. She never once pressured me and she made me feel very comfortable throughout the home buying process. I could truly tell she has a passion for what she does and that made me feel at ease. She is very professional and very detail oriented. when looking at countless properties she didn’t miss a beat— she catches everything that I would have definitely missed or wouldn’t have known about. Thank you Vicky for your professionalism and expertise. - Adam

Mi
Review №14

Vicky is a phenomenal realtor, and an even better person to work with. Our family recently moved out of state for work and we needed to move relatively quickly to ensure that our children were registered for their new schools in time. Vicky immediately understood our situation and developed an action plan that maximized our time without sacrificing a strong sale. I asked a lot from Vicky and her team and they exceeded my expectations. Vicky and her team were highly responsive, well prepared, and thorough. Vicky’s tireless efforts allowed us to hit all of our targets on time, resulted in a highly competitive open house, and multiple offers well above asking. Vicky and her team are simply professionals.

Gr
Review №15

My fiance and I met Vicky at an open house that she was showing. After speaking with her, we knew shed be our buyers agent. We couldnt have made a better decision. Vicky is knowledgeable, professional, and actually cares about your purchase. She does not pressure you to buy the wrong house. She will walk you through as many houses you want to see, until you find the one! She was very helpful throughout the entire process. Without her, there is no way we could have made this perfect purchase on a perfect home. You will not regret working with Vicky!

Sw
Review №16

Vicky and Joanna are the Best. Previously we bought investment property through another agent and we were not at all happy but then we found Vicky and she is really blessing.Vicky was always available from showing to inspection to closing, making sure issues are fixed. Very easy to work with and very flexible.Thank you Joanna and Vicky for making our home buying journey smooth!

Ch
Review №17

Look no further. Vicky is nothing short of the perfect realtor! Being raised by an all-star realtor, ourselves, my sister and I recognized the traits in Vicky right away, when we first spoke to her about selling a single family home in Woburn. She is persistent in the BEST sense of the word, ensuring that our property was the best it could be before, during and after listing. She has meticulous attention to detail, and is the master of follow through. Her understanding of the market and its daily ups and downs make her a crucial part of your buying or selling endeavors. Following her advice, we realized a much greater profit than we would have if we had gone with the other realtor. Most of all, you can TRUST Vicky. She demonstrated nothing but integrity and kindness to us throughout the entire process. I recommend her, whole heartedly!

Le
Review №18

It was a great experience selling my properties (three rental apartments) with Vicky. She made it extremely easy for me by- consistently communicating through-out the process,- taking care of all details and necessary paperwork, and- getting great prices for my properties in a short timeframe.Thank you very much, dear Vicky.

Aa
Review №19

Vicky was extremely knowledgeable, supportive and helpful. As a first time home buyer, I was overwhelmed and did not know anything about buying a home. Vicky was patient and guided me through the whole process. Like other agents I talked to before meeting Vicky, she didnt push me to make a decision on any house and had my best interests in mind. She remained my constant advocate even after the purchase and followed up to see if I needed anything even after I moved in. I would definately recommend her to anyone looking to buy/sell a house and Ill be back when I need to buy a house again.

El
Review №20

Vicky helped me buy a condo in Beverly this summer. For me as first time buyer she was an invaluable source of knowledge and advice, and she truly went beyond my expectations. Throughout the process, she was extremely professional, responsive, and available to meet at very short notice. She also connected me with exceptional inspection and mortgage professionals. I am very happy with the condo, and would recommend Vicky without hesitation. Thank you Vicky!

Ma
Review №21

Simply stated, Vicky is outstanding in every aspect of her job. She gets all the information needed (Even some information you may not know you need) to help you make an informed decision about buying and selling your property. She has great insight that I find refreshing and helpful. She was able to direct me to other professionals in the lending area who were just as good as she is. I would definitely recommend her and her team to anyone who needs a real estate professional.

Vi
Review №22

Our first impression of Vicky was Wow, she is very responsive and it only continued from there. Vickys knowledge of the market conditions was clearly demonstrated by the in-depth CMA she provided. She was not only professional and courteous but consistently went that extra step to be helpful or make the process go as smooth as possible. We are out of state and Vicky didnt hesitate to come to us to make sure we had all the necessary paperwork and understood every step of the process in advance. She also took great care in making sure the property showed well. This clearly had an impact since we had multiple offers.I would highly recommend Vicky to anyone buying or selling real estate.

An
Review №23

Vicky helped us with both selling our home, and buying our next home. We couldnt have asked for a better experience. Vicky was very knowledgeable about the market, walked us through every step of both processes (we were first time sellers), and helped us get the house we wanted against multiple offers. She was always very responsive to all of our questions and concerns, and gave us tips and advice throughout the process. We would highly recommend Vicky to anyone who is looking to buy or sell a house in the area

sh
Review №24

Interesting that you say you dont know me! You perfectly know who I am.Its obvious based on your response you know who Im.I was approached by Vicky a few times asking if Id like her to list my house for me. I told her thank you, but Id like to sell it privately. After continuously trying to pressure me, she got upset and said in a very rude manner, Good luck, because youll really need it. The day of my open house, my friend came inside and told me that there was a woman standing in the yard saying all kinds of negative things about the house, and trying to steer people away from it. Vicky was suggesting that they go to a house on her listing instead. After speaking with her, a few of the potential buyers who came to see the house, decided to leave.Vicky is a bully, and bullies people into working with her. If you are looking for an agent, find someone with a little more class

Li
Review №25

Considering Vicky as your realtor? Confident she would be selling the condo we were looking at this afternoon, Vicky felt it totally appropriate to turn away business from an open house. She was barking orders at everyone who came in (no hello or welcome or smile here) and turned me out when I could not remember the name of my realtor to write on the sign-in sheet (and I am not entirely comfortable writing my full contact information on a sign-in sheet seen by many people). This has never happened to me at an open house and she said she couldnt help that other people dont do their jobs. She continued to shout at the door at me as I left (she said I would not be permitted to view the unit). If you want your realtor to shame prospective buyers who may be struggling with learning disabilities and/or memory loss, she is your woman!

Ch
Review №26

I met Vicky a few months ago. We did not give her our listing as we wanted to sell the house ourselves. She tried to pressure us into selling with her, however, we would not budge.Because she did not have our listing she unfairly spoke negative about the house we were selling right in front of potential buyers who came to see the house at our open house.There are many real estate agents out there. My advice is to find one that is both fair and knowledgeable even when they are not the listing agent. Having someone like Vicky whether you are the buyer or the seller will not give you an advantage but will be a disadvantage.

Vi
Review №27

Dear Vicky, Throughout our journey to finding our dream home, you were always by our side or just a phone call away (and there were MANY). I never imagined meeting such a patient and caring individual; you were there through the entire process, Coming from the NE we had certain expectations in a home, which at times felt like we were attempting the impossible, but you not only listened to each request, you managed to find us our dream home! You always took the time to call us, kept us in the loop, and updated us on every step of the process; from start to closing (and even afterwards)! You have a gift for working with people, and youre one of the best and most astute listeners I have ever met. It has truly been a pleasure working with a knowledgeable, compassionate, and tolerant person such as yourself. We will not only be references for life, but also friends. From the bottom of our hearts, thank you Vicky!! We are very happy in our new home and we look forward to working with you in the future as we trust your expertise.”Thanks! Jey & Siva.

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100 Photos
27 Comments
4.3 Rating
  • Address:101 Cambridge St Suite 210, Burlington, MA 01803, United States
  • Site:http://vickykustovrealtor.com/
  • Phone:+1 781-956-7789
Categories
  • Real estate agency
  • Real estate consultant