I broke a tooth on a Monday afternoon. Called Gentle Dental as a new patient and the receptionist managed to fit me in at 5PM the same day. Once I arrived the staff was efficient and friendly. I cant believe they were able to do an exam, x-rays and fit me with a temporary cap before I left the office. Going back in a few weeks for my final cap. Amazing service and bedside manner. They even gave me a set of sunglasses while they were working on my tooth, so the light wouldnt bother my eyes.
Dr. Tamula is excellent and patient focused. Her assistant Christine is experienced and has great sense of humor. Another big part of their team are the schedulers/receptionists up front - a big shout out to Sarah today.
I grew up with dentist trauma, like most people my age, and dreaded going. I still put off my visits as long as possible; Im not good about flossing regularly. And when I come into this office, I kick myself for not coming in sooner. The staff here is friendly and welcoming. The dental assistants are helpful and put me at ease. No one judges me for my bad habits or how long its been since my last visit. They make sure I do not feel any pain - my biggest fear of all.In particular, I want to call out Artil as earning my trust by explaining the process of tooth lengthening (he used the right term, this is how I remembered it), getting a temporary crown, then getting the permanent crown put on. He took the time to make sure I understood rather than just tossing unfamiliar terms at me and letting me walk out confused.The work quality is great. And I keep coming back because of the people who make me feel better about coming in.
Sara was very helpful on a Saturday when I needed some help with questions I had. She was very efficient in getting back to me. Everyone is very nice and helpful
Had a root canal done by Dr Smolyar and she was absolutely wonderful. I’d never had one done before, she explained it all and set me at ease. I would highly recommend her, especially to anyone nervous about dental work!
I just had a crown done by Dr. Tamula and she was amazing. I told her I was a nervous/sensitive patient and she took amazing care to ensure I did not feel any pain. She had a new assistant I had never met named Caitlyn and even though she is relatively new to this profession, you would never know it. She let me squeeze her hand while I was getting Novocaine and she had an overall calming presence during my procedure. What a great team they made today to get a very nervous patient through her procedure!
This has been my go to dental office for years. Love the service from the receptionists, dental hygienists, and dentists. All the staff are super friendly and the dentists are willing to answer all my questions at a level that I can understand.
I had my first root canal today.. I was feeling really anxious and scared about the procedure. My tech and dentist were so supportive and kind. They made sure I was comfortable and pain free through the whole process!
Pleasant, warm environment. Friendly, efficient staff. Team players. Everyone acknowledges your presence.
I Miss the receptionist Karen, she was very friendly, courteous and professional.Cassandra, the hygienist, excellent job! I will follow you wherever you go!
Been going for years. They are great! Hygienist Michelle is a great one!
The dentist that worked on me was a guy very gentle. He talked to me through the whole process and made me very comfortable. I feel better already and I can’t wait to go back again.
I’ve been a patient here for several years and all I can say is if you are lucky enough to get Khang as your hygienist you will be more than happy. He is professional, thorough, friendly and excellent at his job!
Ive been here a few times, with Dr. Kim, Arvil, and Cassandra, and theyve all done a great job!
Awesome service and a great place. Khang was great! Very friendly and helpful
I never write reviews, but I had to share the awesome experience I had at Gentle Dental in Burlington this week. I lost a crown, so I was scheduled in for an emergency visit. I ended up having the tooth pulled that same day. I am probably the biggest baby when it comes to going to the dentist, as I have severe anxiety, but Dr. Kim and her lovely assistant, Christine, made me feel so relaxed, and I actually felt like I was spending time with old friends - thats how comfortable I felt. The front-desk staff were also very friendly and accommodating. This was by far the best experience I have ever had at the dentist. I highly recommend them!
I am generally nervous about the dentist but after my visit today I highly recommend Gentle Dental in Burlington. Kang and Cheryl are both amazing professionals who truly care about each patient they see.
Update 9/18: Tooth broke. Dr Tamula extracted it Sat. She was careful & professional. But the BREAKOUT STAR here was her Assistant. (Will update when I get her name.)My 1st extraction without the gas, my tooth was ... reluctant to leave without a fight?... and I was starting to cry. She squeezed my arm reassuringly, and didnt let go til it was over. I REALLY appreciated that little gesture of kindness. It made ALL the difference. If she sees this, Thank you!REGARDING PAIN KILLERS: (an issue in many 1 Star Reviews)Mass law currently only provides for a small handful of situations where they can be prescribed, due to the Opoid Epidemic.Its not that the Drs dont care about your pain. Its not because youre (fill in the blank). NOBODY gets them. Their hands are tied on this.(Based on my best understanding gained over 18 years of Long-term Chronic Pain Care)Dont like it; write your State Reps...and try to plan ahead accordingly, if possible.Orig. 9/13/21: Im terrified of going to the dentist. Ive successfully avoided going since 1998. But today I woke up with an infected tooth that hurt so bad I HAD to go. Picked Gentle Dental because of the name.Everyone was Wonderful. Michelle got me right in to see Dr Kim that same day. She and Sara helped me fill out not an insignifigant amount of paperwork and to sign up for the discount plan (which made my visit free). Cassandra and Dr. Kim knew I was anxious and were both very good at calming me down. They also put me on antibiotics, which let me put off pulling that tooth for a week (yay!!!)
Great prompt service and good follow up.. would always use them
Absolutely love gentle dental in Burlington. Everyone is super nice and they did everything I needed them to do in a timely manner. They even helped me with my insurance situation. They will do everything they can to help you with the price if it’s too high. This was my first time going and I would definitely recommend this to everyone. I definitely give them a 5 star.
Great experience from the hygenist to Sarah at the front desk.
Great place! Very helpful staff!
Had my first visit today with the office, cleaning and fillings. They were truly awesome! This coming from someone who HATES going to the dentist.With proper covid precautions in place, I was greeted immediately by their friendly receptionist Karen. She made sure I was all checked in and my paperwork was complete. I had Christine as my dental assistant and she was absolutely amazing. Very caring, compassionate, and sweet. She has sure I was okay and comfortable the entire time. Dr. Kim did my fillings and was super kind as well. Deb the dental hygienist did my cleaning and she was also very caring and compassionate.Overall I had an amazing visit and look forward to future visits with this staff!
I always have a great experience at Gentle Dental Burlington! Everyone here, from the front desk to the dentists, is professional and friendly. A shout out to Khang, the dental hygienist; he is sincere, kind, and makes great conversation!
Best dentists office ever! Five stars. Would highly recommend
I have been going there for over 20 years and have been very happy with their dentists and dental hygienist
Great team and very professional and helpful!
Im not one to love the dentist but I had the best experience with Dr. Kim and Artil ! They made sure I was comfortable and well taken care of 5 stars all around. Thank you so much Burlington Gentle Dental😃
Great place, helpfully stuff and dentists.
You won’t be able to find a dentist worse than here. The Indian dentist ruined my tooth after he put crown years ago. My tooth got infection one week after the crown. Huge pain of my tooth, couldn’t rest for a week. Another doctor at the same office refused to admit the infection was from the crown procedure. I recently got my tooth fixed at a different doctor at Framingham, who did excellent work and saved my tooth. Of course not from “gentle dental”. Gentle dental sucks, NEVER ever going back
They are always very pleasant, friendly and prompt with taking you at the time of your appointment. Who likes waiting?! Also, they call you to remind you about your approaching appointment which is great. They are quick to answer any questions you may have and really care about your oral health which is why I look forward to coming back each and every time. If your dentist doesnt leave you smiling with satisfaction its time to switch to Gentle Dental!
My husband and I have gone to Gentle Dental for 20 years. I have had 3 dentists and loved all of them. Entering the office you already feel wanted. The dental plan has always been one in consideration of you, your teeth and your pocket book. I give 5 stars because overall it is the place to go. Thank you all and I will see you soon.
I really wanted to follow up on my dental work that was supposed to have been done back in March right at the start of the COVID19 lockdown. I called Gentle Dental in Burlington and was greeted by a woman named Jenna. She was super helpful and so kind!! My March appointment was scheduled to take place in South Boston (closer to my home) but Ive been staying at my family home in Dracut, Ma since the lockdown. Jenna truly went above and beyond so that I could see the same Doctor. Im so appreciative of her efforts. I called back today to confirm my appointment next week and got her again. It was like speaking with an old friend!! Thanks so much, Jenna!! During times like these its so refreshing to hear someone smile.
My teeth are wonderfully clean! Like a massage. Felt so good. Thanks, Michelle, my hygienist ! Didnt see Dr. Kim today. She was probably home with The Fam keeping the kitchen warm on a rainy day. She gets the Best Dentist award. An artist. Plus, everyone in the office is great❤Thanks for caring.
Gentle Dental in Burlington Mass is fantastic. Ive always been treated with kindness. They are very professional and really seem to care about you. Khang Do is the absolute best at what he does. A great hygienist and very kind person. I recommend him and Gentle Dental Burlington very highly. Girls in front are great.
My experience was a mix of emotions. The ladies at the front desk were very nice, and that is the only reason why I’m giving 3 stars. The hygienist who came to get me is someone I know outside of her work environment, and even though I respectfully asked that she not be the person to work on me or be in the room, another hygienist did come in but, the person I requested not to stay still remained in the room and came in and out frequently. That left me feeling uncomfortable and not respected as a customer. The doctor did a good job but left a small piece of tooth in the area where the extraction was being done. I also asked the doctor to put a small suture in order to ensure the area closed completely. I’m glad I did because the space would’ve healed with a larger gap than it has now.
Had a great visit today at Gentle Dental Burlington. Amelia was very friendly as she greeted and checked us in for our appointments. The office was clean and is following Covid Precautions! The hygienist Khang was knowledgeable and great with my kids! We always have a good experience at GD and look forward to our visits. Thank you to all the staff for coming in during these challenging times!
Great service across the board.From the moment you step in.Front desk courteous and great attitude.Michelle who cleaned my teeth was thorough and did an excellent job.Doctor Kim is great.Highly recommend this practice.Also very COVID conscious, felt very safe.
I had my amazing experience two time with this place. I definitely come again and again.
I was so afraid of the dentist until coming here! Everyone made me feel very comfortable and as relaxed as I could possibly be at the dentist. All the people that work here are very nice and expain things so that I understood exactly what was going on and what was to come! Thank you everyone at Gentle Dental! P.S. Jenna the office manager is the nicest person ever!
I recently had an emergency route canal done by Dr. Kim. She took me right away and did a great job. I was nervous in the past because I had a bad experience with swelling. I was very pleased with her work and did not have any swelling the next day.
Very professional all around. Folks that I was treated by include Dr Kim, Artillery, Sarah up front
Amelia from Gentle Dental is so kind! This morning I had such a hard time trying to find the right time and price for my upcoming dental cleaning, and although I did not end up scheduling with the Burlington office, Amelia went out of her way this morning to correspond with two other locations and help me get settled into the right time and helping make sure my insurance was all verified! Thank you for going beyond your duties to help a customer out regardless of ending up at your location or not! :)
Eight years sober, going to a dentist was the final step of my recovery. Nervous and anxious, this was the hardest thing Ive done since making the decision to be sober. My experience was fantastic and life-changing. For those experiencing shame, fear, etc. in regard to their dental health, this is the office to begin your journey of dental rehabilitation. Jenna, the absolutely wonderful woman managing the front desk, should be cloned and installed at every dental office around the world. She saw ME, which was an unexpected gift. The hygienist and dentist were of equal measure. Every day, three amazing women go to work and perform their various duties as professionals, but they change lives. I am so grateful that these three women were there for me at the beginning of this new journey.
The Medeiros Family absolutely loves this office, from Drs. And Staff to periodontal work to braces to cleaning and fillings, this team is amazing to work with. I have never felt like I was getting ripped off or given surprise bills at the end of an appointment. All work is discussed up front. Plus everyone there is so super friendly and caring. We couldn’t be happier!
Excellent experience with Khang at Gental Dental!
I have severe anxiety about going to the dentist and wait to the last moment. When I first come here they understand that and stayed with me the hole time. I felt relaxed after a bit and will be definitely coming back to have all my work done at this location
My experience was GREAT. I saw Dr.Kim for some fillings and I didn’t feel a thing!. Her Assistant Christine was amazing and very helpful. I walked out and all the ladies upfront treated me great! I will recommend the Burlington location to ANYBODY :)
Gental dental has an amazingly kind, caring, and professional staff. Jenna, Crystal, and Dr. Kim as well as her assistants made me feel welcome and taken care of even through an uncomfortable procedure such as a root canal. I highly recommend going to their dental office and see for yourself how great of an experience it can be.
I was really anxious about my gum treatment but Khang, my hygienist, was really good about telling me what to expect and talking me through the procedure. The staff that Ive dealt with have all been lovely. As far as dentists go, Im happy to recommend it!
Khang from Gentle Dental is truly the best. Normally I am scared of dental cleanings, but from the moment I stepped in, Khang allayed all of my fears. His professionalism, friendly demeanor, and care in explaining what procedures he would do truly left me with such a positive impression. I could not ask for a better dental hygienist, and I strongly recommend him, Dr. Kim, and the office!
Front desk ladies are always super friendly!! We all felt very safe for our cleanings and my daughter got braces today and we are very happy!
This is the best dental office! Dr Kim is so talented and the rest of the staff are so nice. All the ladies behind the front desk are very professional and kind and seem to really care about the patients! I would and will recommend this dentist to everyone.
Excellent service and patient care with a smile ( behind the mask 😉) . Jenna and Kristal thank you and keep up the great work and those stars are for you. But as far as the management is concerned it is all about the money unfortunately! After 3 years and moving to another state I was asked to pay the remaining balance on the spot ( while I have been on a monthly payment plan ) when asked for my medical statement!! Family of 4 that has been using them for 3 years now! I wonder if this is a universel rule of it applies to minorities !
I’ve always had great experience at GD Burlington, with the hygienists to the dentists, but most of all, the front desk receptionists. I am always greeted with a smile and given detailed info and attention for each case. I value the interactions with them as it actually makes a visit to the dentist office a good experience.
I have been bouncing around for years as far as hygienists not being able to find someone that really is knowledgeable, personable and highly qualified until now. This has been my best visit to the Dentist office for a cleaning. The front desk ladies, were so welcoming and kind. My hygienist Kahgne, ( sorry if I spelled name wrong), is by far the best at what he does, and thats not saying enough. I would give this place a 10star if they had it. The staff made my day. Great people!!
I went in Friday because I lost a HUGE filling. As expected the tooth could not be saved. I was able to make an appointment for today, Monday. I think the whole process took less than 1/2 hour. Each person I met was friendly and caring. I’ve been going there a few years and can’t say enough good about them.
Very knowledgeable, kind, and talented staff.
Had a wonderful experience. Knowledgeable doctors and friendly staff! Would definitely recommend.
Staff and hygienists there are extremely professional and polite. I have been going there for upwards of 13 years now and have never had an issue and always greeted with a smile. Definitely recommended!! Office is being kept extremely clean and complying with all codes. A ++++
Staff are absolutely lovely and super helpful!
Clean, friendly, and upbeat. Ive never had any issues with the service I received from these professionals.
The best dentists and staff at the front desk. My 15 year old had anxiety about going and it was the best experience for her. They walked her through every step and was genuinely kind, which is hard to find these days. Also a plus their all funny !😁 Thank you all.
Nothing gental about this place I went in for a abscess tooth I was reluctant to see a dentist due to the covid-19 crisis so my jaw was swollen and infected my bad .they took an x ray with the outdated clamp that cut my swollen gum. So I left in more pain then when I arrived I received a prescription for a antibiotic and ibuprofen . But fortunately I had some pain meds leftover from a hand surgery a year ago after 24 hours I didnt need to take the pain meds. What upsets me is they couldnt prescribe them to me. I wouldnt of been able to sleep or manage the pain I was in I just needed just a days worth Im just glad I had some leftover. They obviously dont care about patients pain I understand they dont prescribe them as much but due so at the doctors discretion it was obviously I would be in excruciating pain . I made a appointment with the oral surgeon 340 dollars for a simple extraction would of took surgeon 5 seconds to remove it . Before the appointment I was receiving text messages saying were EXCITED your coming in tomorrow really? you people are sick sending stupid messages like that you should call yourselves MENTAL DENTAL .I had to cancel the appointment because I didnt have all the money due to covid-19 Im unemployed 100 dollars for the first visit and 340 for oral surgeon I wouldnt of needed 20 pain pills 3 was all I needed so make sure you get them before you see them because they dont care about the pain you will be in they are EXCITED to inflict it
Hygenists and doctors do not appear to stick around here for long, so do not expect good service repeatedly- reception staff are the sweetest bunch, however a major lack of expertise and professionalism has been apparent here lately. For one, their new teeth imaging mechanism for anyone seeking Invisalign is unecessarily painful and invasive, and Cassandra the hygenist does not know how to do her very simple job properly and instead coughs multiple times, gets up close to you right after (no amount of masking will guarantee the prevention of breakthrough infections, if staff exhibit signs of seasonal or chronic ailment, let them stay home, or let them go), and cannot move any given instrument in a human mouth properly or without, again, needless discomfort- please avoid both Invisalign consultations (proper explanations are not given if these are add-ons or requests to bi-annual cleanings, thereby resulting in a lack of clear vonsent on part of the patient, reducing them to a severe social anxiety) as well as Cassandra or any relatively new and/or unexperienced hygenists or doctors, inclusive of their experience AT this facility- find out this information beforehand if need be- this place was once both gentle and exhibited signs of being a practice described as dental, however they are now merely a practice. Everyone is practicing what they ought to have perfected long ago. Take your insurance elsewhere folks.
Pleasant,Friendly,Excellent Service every time at Gentle Dental Burlington.
Amazing staff. Always professional.Excellent communication, especially during these most trying times. Care is second to none.I highly recommend!
This location is so friendly and inviting. From the moment I walked in the door I was greeted by Rina and Krystal with a smile. All of the staff was genuinely happy and seemed to love their place of work . Dr Revah was amazing! I was way overdue for my filling and she was able to use her expertise and saved my tooth from a root canal. Her patience and kindness went a long way. Her assistants, Stacy and Cheryl, were also very friendly and made me feel very comfortable. I will definitely recommend this Gentle Dental! Thank you!
Perfect dental office for my family and I! Such a great place with amazing service, love ❤️ the fact that they are open for convenience hours (i.e. they see us after work in the evening and on Saturdays). The Dentists, Specialists, Hygienists, Assistants, and Front Desk team are awesome, gentle, and know how to take care of the patients. They are also very good with kids (an added bonus for me since I have two young ones).I recommend this place to my family and friends all the time. I am a resident of Burlington, this is a very easy to find place with plenty of parking, though I would also recommend this place to non-Burlington residents since there is sooooo much to do in the area : )
My entire family goes to gentle dental in Burlington in me specifically request Cane for our hygienist and Dr. Kim as our dentist, they are beyond phenomenal and gentle. As someone who is experienced serious dental issues due to an accident when I was a kid I cannot stress how amazing they are!
I’m dental Gental Dental Burlington patient for about 8 years. They are always very professional and polite especially Khang Do(dental hygienist). I felt very safe due to the pandemic.
Highly recommend Gentle Dental and more specifically Khang Do, dental hygienist! Khang noticed that I was grinding my teeth and it was leading to more frequent headaches. He helped me get a mouth guard to prevent further wear down of my tooth enamel. The fitting process was fast and the experience was great from start to end. Thanks Khang!
My visit was well planned. Safety for my health was paramount. Services rendered were really Gentle.Love it!
Jenny at the desk front is Awesome. She so friendly, happy every time I go there. She remembers you and greets you with a Happy hello. Dr. Kim rocks it as well. They are both my favoritePP
Dr. Smolyar and her staff are excellent!! I highly recommend them!!
Doc who did my exam was friendly and thorough. Great bedside manners.
Thank you! As usual very helpful, courteous, adjusting to scheduling needs, good staff always willing to help!
The best service you can get at a dental office is right here in Burlington.
I got 2 wisdom teeth taken out here about 5 years ago . The procedure went smooth . Yesterday I got my other 2 taken out and had the same Doctor ! I was also happy with this second experience. Everyone was so nice! The office is clean and they were very accommodating. Recommend for sure !
Dr. Kim is a terrific dentist and very friendly. The rest of the staff is very pleasant and professional.
I gave this dental place one star because of their services were so unprofessionally. My sister had appointment their last Saturday because one of her teeth in pain. So she came in and one they help her to fix her toothache problem. So the dentist said. She need the deep cleaning because her tooth was in bad condition with a lot of bacteria. After that my sister was still in pain so she came back today morning and hope to get fix again. And they said your tooth is really in bad shape so they can not do much unless she tailed to their gum specialist. We said why don’t you told us from the first visit about he entire process my sister need to have before her tooth getting better. The receptionist (blonde and curly hair) was so unfriendly and keep saying we don’t know if your tooth gonna feel better even if you do this deep cleaning or ..... it was just a lot of talking and nothing got done. So I and my sister left we went to another dentist and ..problem solved. We lost the money and we will never come back to this clinic.
I normally go to wakefield gentle dental....but today and once 2 weeks ago I had the same issue. And Burlington gentle gentle helped me out on the spot. So friendly and professional and in my opinion went above and beyond.The ladies at the front desk were very nice and accommodating to my issue.Thank you so much!!!
So helpful and accommodating today to squeeze me in for a cleaning!
I gave my insurance to front desk they checked me in after everything went through and filled my tooth after done they told me they not accept my insurance and forced me paid. YOU GUYS MUST CHECK MY INSURANCE BEFORE let dentists did with my teeth. Looks like SCAMMED.
Getting a crown done is my least favorite thing, but it was done painlessly here.
The staffs are rude, the doctor over charge and not very professional. After 4 years experience definitely recommend find some place else not here.
I’ve been going to this place for almost three years now and I love it. I would recommend it to anyone.
Gentle.Efficient.Friendly.Caring. I recommend this Gentle Dental to everyone. I cannot say enough good things about my experience going here. I feel really luck that I found them.
We come here to have braces done for my youngster with Dr. Smith for two years. And so far we are very happy with the result and services. It is also cost effective. The staff are trying to accommodate our needs, sending reminders...We can not recommend the teeth cleaning services though.
The office is very friendly and Ive had a consistently good experience with the hygeinists. They are gentle on your gums during the cleanings. True to the company name!
I can not thank Gentle Dental in Burlington, Dr. Kim and the great staff, enough for their outstanding service, professionalism and genuine caring. We are so happy to have our family go here for all of their dental services! Thank you all so very, very much!
My son got a emergency toothache during the weekend, doctor Kim are very responsible for treating him and prescribed antibiotics for him, but my son allergies to that antibiotic, she prescribed another one, that was not available in our recent used pharmacy, Dr Kim called us back many times to helping us find the pharmacy that could work for us. On Monday she is continuing calling us for the following up of the status of my son. Great experience with the Dr Kim and other dentist. Highly recommended to anyone looking for dentists.
Words cant describe how happy I am. Amazing staff top to bottom, excellent service and Dr. Revah is extraordinary an angel sent from heaven. Thanks for making me want to smile again.
Professional and friendly trust them 100%. Dr.Kim is very knowledgeable, professional and funny.
Gentle Dental in Burlington is quite the place. Compared to other places I have been to the prices are easily payable, the dentists are amazing, and the receptionists are very friendly. The place is very clean and well maintained. I go in there knowing that I will be taken care of to the best of everyones ability. I have never had a problem with anything. Not a doubt in my mind that Gentle Dental is the best dental place I have ever been to. Stop by and check em out. I guarantee you will not be disappointed! (:
Going to the dentist can be a scary experience. I can say that is NOT the case here! The doctors are knowledgeable, the staff is friendly and helpful and they offer convenient hours to schedule appointments. I have referred several friends and family members to the office and they have not been disappointed. If you are seeking a new dentist, I would not hesitate to contact them. Tell them I sent you!
Ive been a patient of the Burlington office for several years and I really love it there! . The office has a warm and friendly atmosphere and they really take the time to get to know you. The doctors are great and the receptionists are extremely helpful and accommodating. They are helpful in navigating the ins and outs of dental insurance and are always trying to help you save money, which is very important to me. I cant say enough nice things about everyone there! Keep up the good work!
Treating your teeth is not a fun matter, at all, specially when it involves disrupting your finances beyond belief. My wife and I have been coming to Gental Dental for a while. I have been treated for 2 crowns (one of them still hurts when I chew, despite the fact that I have told them that but nothing was done and I got tired of trying to have it fixed) and one root canal, several cleanings. Everything paid upfront, outta pocket, no insurance, except the one the they offer which gives you a little discount. Now, for some reason they tend to send bills, little of this, little of that even though every time I go I pay at the front desk for whats been done at the day. I would get upset at home when surprise bills arrived in the mail and leave it at that. But Last week though was the last straw, I got a 2000 bill for a treatment that we should have known it would cost over 4000! My wife had to treat one of her tooth in the front, we got the estimate for 2000, we have agreed upon it and set our finances ready and PAID for that... Only to discover (after months of treatment and waiting) that actually it was supposed to be double than that! I went over there and the front desk explained to me that there was no way that treatment would cost 2000, and she went on to explain me the procedures... The problem is that IT WAS NOT MADE CLEAR before anything happened! This is unacceptable! All parties have to be well aware of how much something is going to cost before theres a commitment! Now my wife is with fake-loose-hanging by a thread tooth unable to eat properly and unable to finish the treatment because of miscommunication. And by the way, the treatment was not completed so dont send us a bill for a COMPLETED service.
The staff at Gentle Dental are great!! They really help to take care of any issues and to make sure your account is figured out!! Teeth are nice and clean when you leave!!
Very friendly, have great hours, and can always fit me in.