The Omega Funeral Service & Crematory team made the difficult process easy and seamless. They are a compassionate team that allowed us to practice our cultural traditions for our uncle’s funeral. Neil was available for any questions we had and even made last minute changes for us! I would highly recommend their services.Thank you all so much for being accommodating and for providing the support we needed during our difficult time.
They were great to work with in our time of need. They are caring and compassionate people and were quick at communicating with us. They are more concerned with the family and helping with what we needed and not just being quick to want to collect their money! I would highly recommend their services and if need be, we will definitely contact them for future services!!! Thank you all so much for your caring and professionalism!! God bless.
On behalf of the family of John L. Hamlin, I wanted to thank Neil and April for their caring and professional service in regards to my fathers funeral. They put together a beautiful service for my Dad in a very short amount of time and we were very happy with everything they provided. Their attention to detail was amazing and they suggested things we hadnt even thought of or knew were possible. Extremely reasonable prices as well. I highly recommend Omega.
I was referred to Omega by a friend who said I would not be disappointed and my friend was right! Neil and his team helped to make a difficult time much easier for our family. And Neil took extra care to make sure my husband looked his best at the celebration of his life. A very pleasant and professional service at a very reasonable price. You will not be disappointed!
When my mom died last summer, Omega took wonderful care of her and our family. April and Neil are so kind and caring. They were quick to take my mom into their care and they took care of all the paperwork and details, everything was done perfectly. They made a very tough time easier. Neil prepared her for us so we could see her and this allowed us to say our goodbyes. She looked so at peace. I will never forget the incredible service they provided our family. I would highly recommend using them if you want exceptional care and the most reasonable prices in Alamance County . Top notch people and business.
Highly professional and compassionate service. Before selecting Omega I went to a couple different services to feel out the situation and price. Once I went to Omega there was no doubt that I would be using their service. My family was also very pleased with the attention to detail they provided. 10/10. A+
I recently lost my brother and I live In Florida. After calling several places and not feeling what I needed from anyone, I called my daughter and asked her if she could please call Omega for me as I just couldnt talk to anymore, what felt to me as uncaring people.So she did and she spoke to Neil who she said was so nice and caring and actually talked to her as well as expressed his sympathy. When I called and spoke to him she was right he and April were both just awesome.Just when I didnt think they could be any more helpful and caring than they were, I had to drive 12 hours to get my brother, got there Thursday morning when I had told them it would be Friday morning and he was not ready....I was devastated as I just wanted to take him home. So being the obviously loving caring people they are, April said can you give me a few hours, and I will get your brother ready for you to take home. They went so above and beyond for me, a complete stranger to make it possible for me to leave with my brother. I am so very thankful to have found them as they were so on it all and it made me feel at ease for the first time since this happened. If you lose a loved one and you want them treated as if they were their family as well, this is the place to go...I thank you from the bottom of my heart for all you did for me and my brother.
I would recommend Omega all day every day! I called them up completely devastated and lost. I could barely think and had no idea what to do. I was greeted with such friendliness and compassion. I was led through what to do, given reminders when I couldnt think. They kept in constant touch and guided me through the worst time of my life from beginning to end. They seemed to actually care! Put your trust in them, you will not regret it.
I can not say enough about the staff of Omega. Neil, April and the entire staff treated us like family when my wife passed. They were kind and courteous, always eager to provide answers to questions that we had in a timely manner as trivial as some were. Never once did we feel rushed or like we were an inconvenience.My daughter checked around and tried to find the best price and although some other places were a few hundred dollars less we felt that Omega offered a reasonable price. FIRST IMPRESSIONS were everything and thats why we decided on Omega. Our family would highly recommend using them if you need their services.
My Dad passed away earlier this month. This has definitely been the hardest thing Ive ever had to deal with in my entire life and I was completely lost. They were kind, took the time to explain everything and make this painful process as smooth as they possibly could. All the staff there are wonderful and I would recommend Omega Funeral Services to anyone going through such a painstakingly process.
I cant express enough the gratitude I have for Neal at Omega. I have had to use their services on two occasions. Losing my mom, and then recently my husband, have been extremely hard, but Neal and his wife April were patient, upfront, mindful, and respectful. They helped provide some peace to the kids who are from out of town. Thank you Neal and April for all you do to help families, especially mine!
The service we received for my daddy was top notch! Thank you Omega for taking care of my father and giving him such an amazing Homegoing service.
When my wifes sister passed away we spent considerable time trying to find a funeral service provider that we felt could meet the needs of our family and work with us to plan the arrangements. We live in Arizona and were unable to travel the 2100 miles to North Carolina to handle the funeral arrangements in person.We were fortunate to have found Neil and April Breed. The price of the services we selected could not be met by anyone else that we had considered. Neil Breed provided honest straight forward information. He returned all calls in a timely manner. He did not dodge any of our questions. He did not try to upsell us on any services or merchandise. It was more than refreshing to speak with someone in the funeral industry that is honest and straight forward.Neil handled all of the difficult paperwork associated with the burial which was in a United States National Cemetery. There was no an additional charge for completing the formal application, gaining approval and for scheduling with the cemetery.The presentation of the body for viewing prior to burial exceeded family expectations. Funeral Service Providers are not created equal. The appearance of a loved one who is to be buried varies with the skill and dedication of the individual preparing the remains. It was obvious to us in the pictures sent to us by family that Neil cares about what he does and how he does it. He is a true professional.If you are looking for someone who cares about what you and your family want for the final services for a loved one, you would be hard pressed to find anyone better than Neil and April Breed.Garth WoodPhoenix, Arizona
Neil and his staff helped us so much they went above and beyond to make sure we had everything we needed. I highly recommend them in your time of need.
Neil and April were amazing . They were available to answer all of my questions at anytime. There customer service is top notch. They really made a very sad time much easier for me. I highly recommend them for the affordable and very dedicated service they provide. Their heart is in their work and it shows. Thank you so much you guys really are the best.
We recently used Omegas services for my wifes mother and were very pleased with everything they did for us. Neil and April were great to work with. They guided us through the entire process with professionalism and compassion. This is especially important at such a difficult time. I give Omega my highest recommendation.
I cannot begin to express my gratitude to Neil and April! Losing my sister was the most devastating time for my family and myself and the compassion, support and professionalism that was shown to us was beyond measure! I am so grateful that the Lord led us to them! I can only sing their praises and say THANK YOU to them both for being such wonderful people and so caring!I’Loner L. Weaver
I called Neil last August when my father died. He and April guided my brother and I through a lot of difficult decisions in a very kind, compassionate manner. He advised us that my father was eligible for burial at Arlington National Cemetery, which is something we would never have considered without Neils help. He handled all of the paperwork and we buried my mother and father at Arlington this past May. The ceremony is a cherished memory for our entire family and would not have been possible without Neils help. We are forever grateful for his help and support.
April and Neil were awesome people to work with when my mom passed. They were very understanding of my familys situation and worked with us. I couldnt have found 2 better people to help with our arrangements. They definitely treat you like family! I recommend them highly!!
Can’t think Neil enough for all of his help and the rest of the staff to help during our time of need highly recommend this funeral home for all of your needs
Omega Funeral provided great service in our time of need. Neil and April were extremely helpful in making sure we knew what to expect, and when to expect it since I was dealing with them remotely from Texas. The prices are extremely reasonable, and there were no pushy sales to get me to purchase something I did not want or need. I HIGHLY recommend Omega Funeral Service. Thank you again for all your help
They helped me out so much the Hall family are very good people they got everything lined up for me they prayed with me as i was devastated after losing my wife they called me like they said they would
Wonderful, efficient, and so easy to work with. Reasonable prices, incredible professionalism, but also compassionate and warm. Very grateful we were referred to Neil & April. They truly made a difficult time easier, and relieved our stress by taking care of my brothers final needs. Good people.
Omega did a fantastic job helping me with all the preparations and heartache that came with losing my Dad. I am so upset that my sister Crystal Smith caused so much unneeded drama with Omegas staff talking about You get what you pay for. She did not pay a dime on any of the arrangements for our dad. I was the one that had to worry about all the costs and the who, what, and how and Omegas staff helped lighten the overload I was experiencing over this sudden and tragic loss that I was in no way prepared for. Omegas staff was polite, informative, and very caring in dealing with all that comes with a devastating loss. I just wanted to take the time to let everyone know that about Omega and offer my most sincere apologies for my sister Crystal Smiths rude review of Omega.
Neil and April were so helpful and patient while guiding me through the process at a time when I really needed it. The prices were great and customer service is the best. Thanks again guys!
My wife and I moved to Durham in August of 2018. She needed a heart/lung transplant and Duke was willing to take her case. We were extremely busy with pulmonary rehab and appointments from the moment we arrived in the area. As her primary caregiver, my life was go go go. She passed on 1/30/19 and suddenly my life was at full stop. I didnt know what cremation service to use and was unfamiliar with the area. After a Google search, I called Omega and April put me in touch with Neil. He was very caring and professional as he walked me through the steps of cremation. There was never an up sell attempt, which was relieving. Going through the passing of a loved one, as a spouse I wanted to give my wife exactly what she wanted. Neil was immediately on the same page and up front with pricing. The service request, payment process, and administrative needs were all handled with as much care, respect, and dignity as anyone could ask. April called to let me know when my wifes ashes were ready. I headed to Omega to pick her up. I was a little apprehensive as I didnt know how I was going to handle it emotionally. Neil greeted me, took me to a private room and delivered my wifes ashes. He immediately made me feel welcomed and asked my wifes story. He and I sat and talked for about two hours. The whole process could not have gone any better under the circumstances. Because Neil and I learned that we have a few heartfelt interests in common, we will stay in touch for years to come. On what I thought was going to be the second worst day of my life, Neil made the best of it and I made a friend that day. Exactly what my wife wouldve wanted.
Neil and April are good people who will help you through this difficult process with nothing but kindness and compassion. There are no pushy sales tactics, and they give excellent advice on dealing with other matters -- such as Social Security, Clerk of Courts, etc. Pricing is very reasonable, and they are spot on with their timing estimates. I highly recommend Omega Funeral Service & Crematory.
Neil and April were very kind and gracious to me and my family.
The death of my stepfather was very unexpected. Neill and his staff went beyond the call to help us all. He was excellent in every thing we were approached with! Highly recommend this funeral home.
Neil and April Breed of Omega Funeral Service & Crematory handled the affairs of my father in January 2015. Mr. and Mrs. Breed were professional, concerned, caring, and family first. They understand the difficult time families encounter and therefore go above and beyond with their services. Many times, I received a response to my phone calls and/or emails within minutes. Omega Funeral Service and Crematory is very professional and their services are reasonably priced.
You won’t find better people to helpYou nor will you find a better price ! Neil and April thank you for all you do .
Neil and April were so sincere when helping us deal with a difficult time when my brother passed. They were very sensitive to our special needs, simple as they were. I was worried that it would be expensive, but they do not push you to spend unnecessarily at all.Not only was it a pleasant surprise at how inexpensive the services were, but they were a pleasure to work with and made a difficult much easier.Before spending 2 or 3 times more at another funeral home, talk to Neil and April.
Had to travel to North Carolina for the death of my best friends mother. This is never an easy task. I am a nurse and specialize in death and dying. When I called and spoke with Neil he was kind and caring. He said all the right things anyone in mourning needed to hear. I really felt he was compassionate and cared about Pat who had passed away. He gave very detailed information and even supplied me with information that he said would help us through the process even if we did not use his services. I am so glad we did use them and I thank Neil so much for being caring and helping myself and my best friend Susan and her family get through this difficult time. I highly recommend their services if ever needed. ~ Patty Mcrink
HIGHLY recommended! Neil was extremely personable and understanding, not for one second did I feel as if I were dealing with a business in a bad way. Lowest prices but extremely professional! Thank you Omega!
Rude. Closes before 4:00pm that is listed as their hours of operation. Staff answering phones are very rude could hear them bad mouthing me for five minutes straight because I wanted to know why I was told to be at their facility before 4:00 pm to pick up my fathers ashes only to be surprised that they were closed when I arrived at 3:55 pm and have the phone records to prove what time I arrived because I immediately called omega as to why they were closed before 4:00pm. I was told a lie that they were on a service call so I explained why I was upset that I was told to be there at a certain time only to find them closed before that time. I had to leave work early and drive 20 minutes to the facility so this was extremely inconvenient to me. I could hear the two women in the background saying I dont know what she wants us to do she had all day to get there to pick up her fathers ashes but she waits until the last minute to do so. First off the person I spoke to this morning was informed I was working but I would be there before 4:00pm which I was. So NO I did not wait all day to do this I had to work all day and had already informed the staff of my situation and when I would be there . I asked what are their hours tomorrow so I will make sure Im a hour earlier than when they close so as to not waste my time and lose pay for leaving work early again but she wouldnt tell me the hours just said she didnt have to listen to me and hung up. I will make sure that it is listed in my will that Omega or anyone affiliated with this company in anyway that may start their own funeral business never touches my body or receives a penny of my money when I pass and I definitely do not want my only child to go through the nightmare of this unprofessional non sympathetic company. Once they have your money they do not care or follow through with their promises etc. You get what you pay for. If you are unhappy with the industry or job you have and have to be rude and non sympathetic to people during their time of grief you need to find a new job or field to work in.
Very kind. Thank you Neil. No regrets- I feel like I made a friend. Highly recommend this company. We had them handle a burial.
Neil and April with Omega were a blessing to our family with the passing of my Step Father. Very professional, affordable, and they care about their clients.
My dad past away in November 2015 and had left strict instructions about what was to be done with his remains. He wanted a very simple cremation. It was difficult to watch my father pass and even more difficult to try to honor his wishes with a simple cremation. Neil and April made this a much easier journey. They were there every step of the way and made recommendations that we would never have thought of. Their prices were absolutely the best in all of the triangle area and they were truly kind, compassionate and very professional. I made a few blunders trying to get the obituary published but Neil made sure it was done correctly. My impression of Neil is that he is not just personable, he is personal and that helped immensely in making this period of mourning more bearable. Thank you Neil and April Breed.
Amazing service from pre-planning all the way to the end. My father passed away on the 14th and we were refereed to Neil by Hospice. Not only did they have the best prices in town, they have in my opinion the best service as well. Neil assisted my mother in the weeks before my father passed to ensure that when it was time for my father to go home, she would have nothing to worry about. I got the pleasure of meeting Neil the day after my father passed. He greeted us with open arms and made sure that he was immediately available to assist with the next steps. We were able to set down and fill out the necessary paperwork with no pressure, no did we feel like we were being rushed. Neil also provided us with great detail on how the next steps would go and what to expect next. With out having to be ask, he had even filed some needed papers for my mother so that she would have time to grieve over the loss of her husband and not have to bother with what do I have to do next. All in all I this that Omega funeral service is a great company, all the way from the driver that came to collect my father down to the owners. I would recommend that anyone either pre planning or planning a funeral in this area give Neil a call before you call any of the other larger funeral homes in the county. Thanks for all your hard work Neil!!
Super service, great people.
Very quick to get loved ones remains
My Friend Used Omega and The service and location was great, as a florist I here a lot of comments from people and I must say, I have heard nothing but Great things about Omega and the services and prices.
Excellent work by GREAT people!!!