My laptop crashed. I hadnt done a backup in a couple weeks. Its shocking how many files are created and/or updated in a short amount of time until you dont have them anymore. Called Interpreting Technology to hopefully have my files recovered. Within 5 hours I had a full backup of my entire hard drive. Thank you for helping me out when I needed it most!
I let my computer battery go down while I was in the midst of working, and my file was lost.. The people at Interpreting Tech were kind and patient and above all knowledgeable. I got a new laptop and they have restored everything, most importantly my Google account, when I had lost my password. I am a senior who is a bit uninformed about technology. but I feel very confident that these people, especially Adrian, Thomas and Matthew, can keep it going for me. They are the best.
Thank you Interpreting Technology for all your hard-work and dedication to our company account! You made what could of been a headache transition to a new software and security systems, nothing but smooth and rewarding. Youre a team full of rock stars who are professional, knowledgeable, timely and always gets the job done!
We use Interpreting Technology for our small business and we love them. We managed without any IT support for many years, but realized we needed real help about a year ago. These guys have been able to fix every problem we have manged to throw at them, quickly and for a fair price. Very highly recommend them.
Adrian and his staff at Interpreting Technology have an incredible amount of knowledge about computers and are able to translate that to non-geek speak. That is they can tell a non- computer person what is wrong without all the computer lingo.Every time I have done business or referred clients to him, I have always had rave reviews and I have full faith and trust in his ability to do an accurate and integritous work with my computers.
Adrian and his team have been phenomenal to work with. I came into a business with Interpreting Tech already being used as the service provider. We recently have had some connectivity and speed issues due to the former owner refusing to update anything. The problems were really causing a huge headache for the company. The team at Interpreting Tech have bent over backwards for us to get us up and running.
Fantastic work. Very professional and efficient. I do not trust my computer to any business except Interpreting Technology. You can definitely tell when talking to Adrian that he is very experienced in his field. I also send everyone I know there.
Adrian has MANY gifts! He got me through a transition when I purchased a fast-paced pediatric dental practice, and went from paper charts, traditional x-rays and land-line phones to essentially paperless, digital x-rays, and internet phone service. We needed a variety of solutions throughout the practice, and he has listened carefully and responded with creative solutions. He also facilitated my ability to have access from home, while maintaining security.Adrian has a broad knowledge of almost ANYTHING technological, and a carefully selected network of other professionals (wiring, software developers, electricians, etc.) when the need is there for the project to run smoothly.For a small company with few employees, I have found Interpreting Technology to be INCREDIBLY responsive, and UNDERSTANDABLE to a layperson. If Adrian is not available, he will respond and tell you when he will be. For me, that is worth waiting for, because it is always done right. He is quite resourceful, and can often resolve the problem remotely.If you are in need of an IT expert, you are in the right place!Sarah Hill, DDSPlayhouse Dental Clinic
These guys are rock stars!!! My business server went down on Thursday afternoon which basically shuts us down as all of are scheduling, billing and ordering is done through software that is housed on this server. In a panic we took the server to Interpreting Technology they immediately started in to rectify the issue, unfortunately it wasnt a simple fix and the parts were a week out. Thank goodness they came up with a solution that had me up and running Friday afternoon without any data loss. Thank again to the team at Interpreting Technology.
Adrian and the gang manage my companys computers and server, and was so impressed that I decided to have them clean up the hard drives on both my wifes and my laptops, and could not be happier with their work on both fronts. Friendly and knowledgeable make them a great company to do business with. Wish I had access to them in some of my previous computer implementation projects.
Great company, personal service. If I ever have any type of computer issue, Interpreting Tech is the first and only phone call I have to make. They always make me feel like I am the only client that they have for the day. I only trust Adrian and his crew for my computer issues.
My husband and I have been using Interpreting Technology for both our business and home computers & networks for a few years now. We have NEVER been disappointed! This company has AMAZING customer service, which will keep me as a customer forever. I also just purchased a Dell laptop through them. It was MUCH LESS expensive than the big box retailer in town and they did not try to add any additional software or services to my bill. There is always a small learning curve with a new device, and all I have to do is call in to have them help me remotely and without a charge. LOVE THEM!
As a customer of Interpreting Technology for over four years, we couldnt be happier with their depth of knowledge, timely service and expert advice. These techs know their stuff! Whether on the phone or on site, answers are carefully considered and solutions promptly put into play. Thanks to everyone at IT for taking such good care of us!
This company is seriously the BEST! Adrian and his team work tirelessly and diligently to provide optimum service. They are honest, helpful and very patient. Highly recommend.
Dropped off my broken laptop on a Thursday afternoon. It was ready to go, and in perfect condition 24 hours later! Couldnt have been happier. Friendly, fun, personable - and easy to talk to. I would recommend them to anyone.
I had a problem with my camera not talking to my computer, and upon entering I talked to Zack and he was so very helpful and didnt make me feel rush and just took his time to listen to my concerns. They did fix the problem and made it easy for me to import my photos whereas before I couldnt do that. Great people there,,,,
I have been working with interpreting tech for years and have had the best experience. They never make you feel like youre an idiot when you ask crazy question. I love these guys!
My computer was unstable (crashing a lot) and running uber slow. I took it to Interpreting Technology and they got me back up and running. Im SO happy and grateful! Thank you... your team is the best!!
This fine company has come to our rescue not once, but twice! They really know their business. Can’t recommend them highly enough!!!
Interpreting Technology is a first class IT company able to provide high power solutions when appropriate but they dont try to push the big solutions on people when its not required. In a world where tech gets smaller/faster/cheaper its really great that there is a company who will tell the uniformed about improvements and pass along the benefits instead of keeping the client in the dark and pocketing the margin for themselves.
These folks know their stuff. Matthew did an excellent job diagnosing my MAC. I have always had great customer service from Interpreting Technology.
Highly recommend! Know what theyre doing, friendly staff and very reasonable cost!
Ive been going to Adrian for 14 years now, and Im so lucky I found him. My computer had just died and I picked Adrians company out of the phone book just by chance. While he fixed my computer he gave me one to work on so I didnt go through withdrawal in the meantime. Every time I go to see him he always installs great firewall and maintenance programs for me, as well as updating my MS software. He also gives me great advice through his facebook account when I come across problems or have trouble downloading a file. Hes the absolute BEST!!!
Polite, fast, really good quality service
Adrian Santangelo is nothing short of a miracle worker. He was able to retrieve extremely important data off of a failed hard drive and he did it with patience and grace. I cannot recommend him highly enough.
The team went above and beyond to help business when the folks we were under contract with for IT support failed us. They came after hours, knew in under 10 mins what the problem was, and told me the right way to fix it. I could not be more happy and grateful for their time and talent.Anthony Asp - Owner, Image360-Burlington, WA
So I called to inquire about their repair services Annie answered my call. I asked if monitor repair was in their technical expertise. She said sometimes. I ask her can I describe the problem to her she says immediately the repair manager isnt there. So, I asked when he would be available. She proceeds to then tell me she can listen to whats wrong with my device. I explain the problem she says hold on one moment. She returns and says I spoke to the manager he says thats not generally something we can fix. - Im not saying dont use this business but clearly something shady is going on.
They go above and beyond in every way, including not charging for some issues if they can be repaired quickly.
Interpreting Technologies is great! I spent hours trying to make my computer run properly with no success. I had McAfee antivirus running and no matter what I couldnt uninstall it, and besides that the computer was extremely slow and kept crashing. I was ready to throw the thing away until I talked to Adrian. I dropped it off at Interpreting Technologies while they were in the process of moving into there new office. While setting up their new office they managed to completely restore my computer back to new and have it back to me as promised the next day. It was way cheaper than replacing the computer would have been too! I would highly recommend!
I feel secure just knowing they exist.
Awesome place, great staff, best IT in the area hands down. Solid 10/10.
We had the unfortunate bad luck to be infected by a Ransom Ware virus on a couple of our computers. Adrian and his team went above and beyond to fix the problem and recover all our data. They were able to restore one computer completely to its original state inside of 24 hours and the other to a point where all we had to do was reload some software within a short period longer. The team stayed late and came in early to make sure we had minimal downtime and did not lose any data.HIghly recommend Interpreting Technology for all your computer needs. And as a Public Service, make sure you have good virus protection software in place as well as reliable backup methods. Interpreting Technology can help you with those issues as well!Mike MoserownerThe Learning Ladder Child Development Center
For those on the line, wondering if you should do business with Interpreting Technology, well, get off that line, move forward and start a relationship with IT! You will never regret it! I have been doing business with Adrian from the time he was an upstart in Sedro-Woolley (about 12 or so years ago). If I need a question answered, I usually write him an email and I usually receive a response with an answer almost the same day (even with his busy and hectic schedule). I have learned a lot from him (that enables me to solve most of my own problems), so it is rare that I need to take my computer in to have it serviced. On those rare occasions that I do have to take it in, I usually get my computer back within a very reasonable time, depending on what has to be done and their workload. So, the short of it, you will be more than satisfied with the quality of service and the professionalism he and his staff put forth. Adrian is truly a genius who seems to have a solution for everything and anything! He cares about what he does and for the people he serves, and it truly shows by the people he hires to work with him. Thanks Adrian for all you have done for me!!!
Adrain is a computer wiz. He is the go to guy to fix any computer issue or to keep your computer from having any issues. Did I mention he is affordable!!!
Good service, did everything that was asked and more.
I may be a little biased, I admit. But this is our passion, we really do care, and we love to help!
Great company, left my pc there for a diagnostics at 10:30, they got back to me at 2:30 with what was exactly wrong with it, I was able to fix the problem myself but they were great in there speed with diagnosing my pc.
Did not finish the job.
Interpreting Technology is by far the best around and fees are very reasonable!!!
Excellent customer service.
Called to have them tell me they could check to see if they could repair my computer, told them type of computer, checked if could repair, said yes. Drove there to be told that they could not repair this type of computer. Thx
Recently my computer wouldnt post for some reason and i figured out that it was the motherboard or cpu so i brought it in and paid $20 to see if interpreting technology can tell me exactly which part it was but instead what they told me was the same thing i already know
Very nice guys