Cannot recommend this place enough. I mainly worked with David and he was excellent, going over and above with sharing details about the car and providing the necessary info for this cross-state purchase. The entire staff was super friendly and responsive and they made the entire experience, from online viewing, test driving, financing, and drive off smooth and easy. Highly recommend KarMART and will be back in the future.

Ive have the privilege of leasing 2 vehicles from KarMART in Burlington over the last 6 years and also purchasing 2 vehicles from them as well, the latest one being this past weekend. What an incredible team they have - always cordial, friendly, service oriented, willing to go the extra mile, no pressure when it comes down to purchase discussions, and quite reasonable in every area. That is why I keep going back. Ive enjoyed getting to know Jonathan Short, who has helped me multiple times in my purchases. Hes easy to talk to, has great knowledge of the vehicles on the lot, as well as super great stories and adventures to share while we sit and wait for paper work, etc. I recommend you check them out and use their Nissan Auto Service as well. Very little wait time, great service, and friendly agents!

Amazing service! Doug was so helpful and kind, he really went out of his way to explore and test drive all adoptions and Ben in finance gave us the best deal. The whole staff was kind and respectful, weve bought 3 cars from them and next car we need we will go there again!

Fast and super friendly service, my wife and I walked in with an idea of the car we wanted but we were still un sure of options we would like in a car. 3 hrs later we drove out with the perfect vehicle to fit our needs. This was truly a no pressure sale. I will definitely make the trip back to them for our future VW needs.The only criticism I have is the car was not washed well enough and in fairness I am very picky when it comes to that so I washed it myself when we got it home.I will happily trade a slightly dusty roof for the kind of service we received.

Greeted right away by Carter when we pulled up. He followed along with us to several lots looking at various trucks. Test drove one and ended up purchasing the truck from them. Carter and this dealership were excellent to work with. Would definitely recommend!

We had an amazing experience here. Doug was professional, easy to work with, knew about different car packages, he was willing keep explaining and showing us different options (unlike our recent experience with VW of Kirkland). The whole process was smooth. At every stage of the purchase process we interacted with friendly, professional people. I would recommend driving an extra mile and come to this dealership.

Yesterday we were able to leave with our first family suv! Me and my fiancé went in to meet with David who was going above and beyond to help get us in a new vehicle, explained so much to us that most dealerships won’t do, was very patient with us while we gathered our information, such a family man! He worked with us while we had our 8 month old son with us! Me and my fiancé are so young still starting our life’s and David did not take advantage of that was very helpful showed us vehicles that would work best or helped us be comfortable. He showed us all the options we had and made sure we got something that worked best for us our son and made sure our whole experience was AMAZING! We will definitely be going back next time we get another car! I recommend meeting with David! The whole staff was helpful as well! We are loving our new 2021 Tiguan! Such a beautiful suv and experience here at Karmart Volkswagen.

I purchased my Challenger after a three year lease. Both experiences were pretty seamless. Joe Nelson at the VW lot was great about communicating with me in advance and had everything set up for my loan. Great customer service and efficiency!

We just bought a Volkswagen ID4 and couldnt be happier with the car or the purchase experience. Joe Nelson showed the patience of Job in walking us through the vehicles (many!) innovative features. And we encountered none of the high-pressure behavior weve unfortunately experienced at other dealers. Everyone at KarMart was friendly, respectful and supportive.Were looking forward to being part of the new electric driving world.

Upgraded my GTI to an R! Thanks Mark and Joevanni. You guys made the experience super painless and were extremely accommodating! Thank you again!

Great place to buy parts when I absolutely can’t wait for an online order and I want oem

I am extremely happy that I chose Karmart to purchase my 2021 Volkswagen Jetta. The staff at Karmart were just super friendly, laid back and I was out with no hassle. I cannot say enough good things about Joe in sales, Ben in finance and Lindsay in the insurance department, they all 3 went above and beyond to make sure everything went smoothly. Thank you Karmart! I will be coming back for my next car purchase and will be recommending you highly to friends and family!

Met our salesman Mark Bos when we inquired online about a car advertised on their VW lot. Mark was quick to respond and the day we planned to stop by he was off but came to the lot specifically to meet with us and show the car. When we arrived both Mark and the car were ready. We ultimately purchased the car for my daughter and everyone we met with at the dealership during the buying process was upbeat, positive and one in particular was simply fun to work with. Having gone through the car buying process a few times this was one of the better experiences. Top shelf dealership!

Mark is the best car salesman Weve ever dealt with. Knows how to take care of his clients. Went back to him on both VWs weve gotten from KarMart. And Danielle in the service dept is also great on telling you what they did to your car, patience with older people which Im one of. Also very knowledgeable on all the settings in these new cars. Shes my go to contact. Also great service.

Mark was great to work with! He responded to my inquiry super fast, and was readily available. He was professional as well as easy going, making the buying process stress-free. Thank you KarMART VW! Beautiful dealership, awesome customer service!!

Joe Nelson is an amazing representative of the VW products available at KarMart Volkswagen!He listened carefully to the features we were looking for in a new car and took the time to have us test drive different models before making our decision. Once we made our purchase Joe once again spent all the time we needed to acquaint us with the many new features by demonstrating and then had me learn by driving the new car. I was hesitant to try the new improved way to use cruise control but I now will use it all the time.We highly recommend Joe and the KarMart dealership and are completely satisfied with our new car.

KarMART Volkswagen service department is excellent. Especially, I can say that Danielle went beyond the call of duty to make sure I was 100% satisfied with service. Highly recommend KarMART and their service department!

Mark went out of his way to help us by coming in during his day off as he was the one we had talked to about buying a car. Didn’t want to work with anyone else as we had already gotten lots of information from Mark.He made what we wanted come true & we are very happy with the service not just with him, but the whole team!

We have bought 2 cars here now. Love this place. Good people, great service!

Even though I didnt make a substantial, big ticket purchase, my experience was positive in an enjoyable, upbeat atmosphere.

Just bought a new id4 from taylor at karmart vw. Taylor is one of the coolest salesman ive ever had the pleasure of working with. He is honest and works hard, he is very good at his job. This was our fifth vehicle that we have bought through the vw store. We will never spend our money anywhere else. Thanks guys

I bought a used 2017 Jetta from Karmart Burlington. I had found the car I liked online and showed up at the dealership. I was met by Doug. He was very helpful and showed me the vehicle inside and out. It was clear he was knowledgeable regarding the vehicle and took pride in the cars.After the test drive, I elected to purchase the vehicle. Doug was very laid back. He completed the paperwork and trade in. He never pushed any additional items or extended warranties.I was transferred to the insurance department. Same experience. No pushy sales just a quote to review.I was transferred to the financial department. I figured the extended warranties were going to be pushed hard, as that’s been my past experiences purchasing a car at other dealerships. However this was not the case. I was asked once if I was interested and when I declined we moved on.Doug and the rest of the crew were highly professional and frankly gave me the best car sales experience I have ever had. I will definitely purchase another vehicle from them and refer friends and family.

All here are so wonderful and have taken care very well of the two cars i have bought here since 2012

What a great buying experience! Kyrsten was so helpful and informative during what would be my first time buying a new car!! So easy and stress free. Thank you KarMART and Kyrsten! Great service, I 100% recommend to anybody looking for a new VW!!

This dealership is horrible with business.They sold my husband a vehicle without having all facts in place prior to letting him drive the car off the lot. Then waited over a week to tell us to bring the car back. We provided all accurate documentation and information regarding employment and anything else they asked for. The dealership then asked us to provide more down payment and asked for a co signer. We provided the co signer and requested they work with us on the down payment as it was not anticipated. The finance lady we dealt with was absolutely unprofessional, un reasonable and very difficult to deal with. The dealer ship is now telling us to bring the car back and denying a refund on our down payment due to the miles put on the car since the time of purchase until now. ( 1 week). I requested to speak with her supervisor and or ownership on 3 separate occasions via email and she refused to give me the information. We will be seeking legal representation and returning the car per their request. This is my second time dealing with this dealership and I had a bad experience the first time, I should have known better than to go back. Hopefully this warns others about using them in the future! If I could give them a ZERO STAR rating I would!

I came here with my husband to buy a new car for myself, and Mark helped us and did such a great job. My husband and I had such a good experience here. Thank you to the whole staff at KarMART. They were all so helpful and friendly.

Danielle is great! Just started my vacation and a truck forced me into a curb. Busted up my tire (wheel fortunately didn’t get bent or break). Called and spoke with Danielle and asked if I could bring it in since I was only about 20mins away. Came in and she was awesome! Got a new tire, oil change and had them look over the car to see if there was any other damage. This is how service is done right. Only a little scuff on the wheel but no other damage. Who ever Danielle’s boss is, keep her and make sure to hire/train people like her. Excellent customer service and prompt. Thanks again.

Well We left without a vehicle but are still hopeful. They were quite helpful. I would definitely recommend Steve & Susan and appreciate all their efforts. Thank you.

Great service and a great job keeping me updated along the way with my fixes to my vehicle

Great experience here! Steve was very knowledgeable and helpful throughout the process. I am very happy with my purchase and the whole experience was relatively seamless. I would come here again!

Very sweet to come back home. To see the Great Mark Bos.

I had the pleasure of purchasing a vehicle from Mark Bos. The process was seamless! As someone who has been a Store Manager in retail sales since 1999, Mark is exactly who you want to represent your company and support your brand.Thank you Mark Bos for an exceptional experience and for getting my family exactly what we needed AND wanted!

We worked with Doug on a 2021 Tiguan. He was extremely professional, no pressure and knowledgeable about all things VW. We were very appreciative of his patience as we deliberated and crunched numbers, and felt his negotiation was very fair and well-handled. We were also impressed by the professionalism of the rest of the staff - they clearly have their systems down to a fine science. We would definitely recommend Doug and the rest of the KarMart team to anyone looking, and will go back if we’re ever in the market again!

Super friendly and knowledgeable customer service. I had them check out a truck while I was 2,000 miles away so I had to take their word on the needed repairs. They knew that and could have gotten more cash out of me. Instead, they gave me a thorough rundown of things which may need to be repaired in the future but didn’t try to talk me into anything I didn’t need right now. It’s hard to find honest mechanics and I’m grateful I find these folks.

I was getting ready to go on a road trip the next day, and one of my sensors lit up. They were able to fit me in the same day. Great people always do the best to help in a timely manner. And humans answer the phone there!

Thank you very much to Jonathon Short for spending 8-9 hours with me, my wife and our screaming baby to make sure we got the right car for our family, and thank you very much Doug for spending the time after closing to go over all of the vehicles features. It was a long day but I still had a lot of fun testing out some of the functions on the interior as well as the follow and lane departure features. We are loving our new Volkswagen Jetta. I got a great price compared to some other dealerships in my area and feel good about knowing my vehicle servicing will be in great hands.

Overall great experience. From initial contact through final signing the process here was simple. Joe, Steve and Brandon were super helpful and from the time I stepped on the lot until I left was only 2 hours including test drive, trade and financing. Highly recommend for anyone in the market for a new car, especially a VW.

Taylor was amazing! He made my experience with buying a car very enjoyable! As a first time car buyer I was very nervous and skeptical with buying a car. Taylor relieved all those worries and doubts. Thank you so much Taylor for everything you did for me!

I had the BEST and most fastest Experience here they were so sweet and fun to talk to, Mark Bos had us in and out of there with the car we wanted within a couple hours no hassle at all DEFINITELY coming bad if I need another car in the future.

Bought my husbands car here and they were great to work with with great selection

Our experience here was by far the best weve had in the 20 years my husband and I have been purchasing vehicles! Doug was very honest, helpful and no nonsense. We were able to be very honest about what we wanted to come out of the dealership with, and didnt feel pressured to commit to anything we werent comfortable or happy with. Thank you!!!

Just purchased a 2020 Tiguan SE from KarMART Volkswagen and our experience was great! Steve and Joe were awesome to work with and they helped us get a price/payment that worked for us. We would highly recommend purchasing a vehicle from KarMART Volkswagen! Thanks again to Steve and Joe for all your help with purchasing our new family car!-Lindsay and Jordan Brown

I have been looking for the right truck for a couple months. I found my truck on Facebook and contacted Mark for more information. He provided everything I needed to do further research that evening. I called with follow up questions next morning and was driving away early afternoon. Mark was instrumental in my purchase. I wanted my payments to stay close to a certain amount and he came in under. Mark was friendly, informative and importantly NOT at all pushy. I will be going back in a few years!

Everyone here is great. Danielle is fantastic and I feel comfortable and confident with her work.

Doug was awesome! This is the second car we bought from VW KarMart and will forever continue to buys cars here. All of the staff is always so kind and helpful. 10/5 stars

These guys are AMAZING!!! Matthew in parts/ service rocks. It’s really hard to get good customer service now days, so thank you for being so kind & going above & beyond!

Excellent customer service!

Awesome staff!

Danielle and the team at Karmart VW service made the warranty work I needed an excellent experience. I was kept up-to-date every step of the way. When an unexpected delay occurred I was provided with a courtesy vehicle instead of waiting for hours at the dealership. All the work done was excellent and everything works perfectly now. I was impressed by the care and concern shown to an individual car owner. This was an excellent Customer Support experience. When needed, I look forward to working with KarMart VW Service again!Just upgraded my Tiguan to a 2021 Tiguan SEL. Doug Sigman was our sales person. He did a great job and did not let us off of the lot until he had reviewed the many features available to us on the SEL. We *really* appreciated his making the extra effort to help us learn our new vehicle.

Bought a car here with cash. I cant say anything about any department doing financial (we didnt need it) but the salesman was not a typical salesman. He was a really nice guy. Loved evening about the experience. Thanks

I couldnt have asked for a better experience, my service was swift and my vehicle was handled with care. I was kept well informed about the status of my vehicle, including future appointments. Danielle does a fantastic job

We had a wonderful car buying experience here at Karmart with Mark! I found the perfect Used 2019 Chrysler Pacifica and Mark was quick to respond to give honest and straight forward answers. We drove 3.5 hours to get our new car and Mark was wonderful and had it all ready for us! Thank you Karmart for being so helpful and honest with our family!

I think their services are great and the people are very nice and very helpful I would recommend the service to anyone that has a Volkswagen thats in the Greater Mount Vernon Skagit

Recently I purchased a wheel key from your store. I payed $35 for a key that should have been included in the tire repair kit that came with the new VW Golf I purchased from your store in August of 2017. Since I have never had a need to remove any of the wheels I was unaware of the missing key. I pointed this out to the parts dept and to the sales manager but they chose not to believe me and required payment for the key.Consequently I was left with the impression that I was considered a liar and not valued as a customer. As a result you have received your $35 and have lost a valued customer.

Don’t waste your time coming here. They’re only out to get your money. Left my car here for 3 days just for them to make up an excuse on why they couldn’t fix my car and charged me $200 for wasted time and labor. You’ll have much better luck taking it to your local auto parts shop. Don’t waste your TIME or MONEY coming here!!!

Sam is a magician. But instead of rabbits, it’s nice cars.

Great place better people!

Treated us great and got us into exactly what we wanted Shaune got us in and out as fast as he could. Quick and painless trip. Great job

Danielle and Spencer are awesome

Wyatt was amazing, he helped me get my truck and my wife get her car. Hands down the best service I’ve had when buying a car.

This was such a wonderful experience. I was looking to buy my first brand new vehicle and Steve was amazing throughout the process.I was able to test drive a couple different models, he was knowledgeable with the product and was able to answer any and all questions I had. By the end of the day I was driving off in my brand new Tiguan SEL. It was a dream come true and I will most certainly be going back there for years to come and telling all of my friends who are looking for a car to go talk to Steve at KarMart VW.Thank you so very much. I love my car!!!

The parts department is excellent

No hassle or pressure. Got to drive home in my new car before lunch, thanks Mark Bos!

Mark made the purchasing experience easy and painless! Thank you for the excellent customer service.

We appreciate the KarMart team so much, especially Mark Bos who has helped us purchase numerous new and pre-owned vehicles over the last twenty years. We love how your service department takes care of of our cars and us. Everything about you is first rate!

0 stars. Left us with our 4 yo daughter stranded 3 hours from our other vehicle. These are the lowest of the low people I have ever had the displeasure of meeting. They led us to believe we JUST needed to give them some paperwork we could have emailed from Olympia, when I asked if there was a problem and if I should follow just in case we had to return the truck and they said no dont worry about it and then proceeded to not only not look at all 5 of our accounts and our business account but to tell us we didnt have the money we do have and were not willing to see that we have investment accounts. They are only about their bottom line people. DO NOT BUY, MARK MY WORDS THIS IS A BAD COMPANY.

I bought a truck from here in december within a month and a half i found myself stuck at because of a blown starter, broken flywheel, and failed valve leaking oil on my engine. It costs me $2100 to get working again. If you go here bring your own mechanic.

My drivers side door was making this terrible sound every time I opened it - Brian, the service manager told me to stop by and they would take care of it! Danielle was there and came right out and fixed my door immediately. Very impressed with the people here! Friendly and kind. I just move back to the area and this is where Ill be taking my car in the future! Thanks so much!

I love my VW Atlas! The guys at VW were super helpful and I never felt pushed to buy. I told them what I wanted and what I could afford and they made it happen! Super happy.

Great AND fast service! Have been bringing my car here since we moved to the area. Highly recommend them!

I bought my first car from here. The service was great. The price is great and I left the same day in my new car. I love it and they were awesome. Great customer service.

I bought a new 2019 GLI about a month ago from Doug S. and couldnt be happier. He gave me good, honest, and accurate information, as well as making solid recommendations that were reasonable and fit within the ranges I gave him. He wasnt pushy or anything close to it. I felt 100% secure in my purchase and he went well beyond what I expected out of a salesman. After I purchased the car he got a hold of me a week later to inform me he was still looking to find me the best deal and actually came up with a way to knock even more off the original deal. I appreciate the honesty and effort this place, and specifically Doug, went through to get me into a car within 24 hrs. Ill always reccomend this place and Doug specifically.

Just wont to say if you need help by getting a car, go here the customer service is great and a friendly staff. And they will get you in something good credit or bad . Thanks for my new JETTA.

Shaune Pilcher was awesome. He listens to what you want and does everything in his power to get you into it. Im now in my dream truck cause of his help. They are very professional. Wont go anywhere else. You get treated like family. No pushy sales man either. Makes it a great quick experience.

Doug was very helpful and kind. This was my first car buying experience and he made it easy.

Edit: Had an issue with the car shortly after bringing it home. It was a warranty fix, and KarMART couldnt have handled the situation and better. Shout out to Danielle the service advisor for keeping me posted throughout the process, and of course all of the techs that tore our car apart and put it together better than before. I will absolutely buy my next VW from you guys!Just finalized a deal at KarMART with David Mendoza. He was extremely helpful, was able to answer all of our questions, and went above and beyond to work with us on our somewhat strict timeframe. Searching for and buying a car has the potential to be quite unpleasant, but David made the whole process simple and clear, without pressuring us into anything. Well be replacing our other car in the next few years, and will 100% check with David first!

Doug at Karmart was amazing and got me set up with an amazing new car!

As a Volkswagon dealer their pricing is ridiculous. I recently moved to the area and expressed I wanted to establish a place to service my car. With an idea of the process and how much the service should cost, Karmart was quick to say the cheaper of the two options was not an option at this dealer. And that the cost would be $250+ more then expected. I called near by VW dealers and their pricing was in the same range as my old VW dealer, which means I will be establishing long term care for my car with them instead of KarMart. I hope everyone reads this and just calls around before trusting this place.

I have purchased 6 vehicles in the past 5 years from KarMart. The sales staff ( Mark Boss ) and service is second to none. I will always be a loyal customer. Thank you KarMart !!John Paul Beauchamp

I go way out of my way to have all of my major service done at Karmart VW because they are the best. Theyre about 30 miles away from my house, so I have a ton of other places I could go that would be closer, but these guys have always been reliable, fair, friendly and honest. Its rare to find a service department, especially at a dealership, that is as fantastic as these guys are. Cant say enough good things.

Worked with Mark Bos on this purchase nice salesman, hes been doing this for 20 years, puts in a lot of hours. I felt I was kept at the dealership way to long 2 plus hours. I would like to say, buyer beware. When signing that paperwork, take your time, dont let them rush you through it, for me it felt as though I was taking up their time at that point and was rushed! So, pay special attention to the GAP insurance form they just throw right in the middle of your paperwork, which is costing you an additional $500 added to your list amount. Dont sign that! You can obtain this GAP through your own insurance provider for $6 or less per month. They know this, but do not tell you, it disclose this information to you. This has changed my opinion if this dealership, in my opinion that was seedy and tacky.

Mark Bos was very helpful and a pleasure to work with.

I have never had a better experience with a car dealership! After coming here I will never take my car anywhere else. My service was quick and friendly.Keep up the good work guys!

Purchased a VW Passat at Karmart Volkswagen yesterday. Love our brand new car! Customer service was awesome - Mark set us up with exactly what we wanted. Would highly recommend buying a vehicle here!

I recently purchased a 2016 Altima. The team at Karmart was awesome!! There have been plenty of previous occasions where I was at a dealership for hours upon hours. Mark, our salesman had us out of there in about 2.5 hours. I also traded in a SUV that we were downsizing from and we got a fair market trade without hastle. I would definitely recommend stopping in and talking with Karmart staff if you are considering a new/ newer vehicle. Insurance and finance also very easy to deal with.Satisfied customer!!Dan G

Ive only been in for an oil change once but the customer service was awesome! They were friendly and made sure to get me the best deal and quick service. The waiting area has coffee, snacks, hot cocoa, and free wifi!

Mark Bos, the salesman that helped my partner and I purchase a new 2019 Tiguan SE 4Motion (Platinum gray metallic, no panoramic moonroof) at the Karmart VW Burlington, WA was fantastic. He made it very easy to make the transaction for buying a new vehicle, along with their Finance guy who did all the paperwork for a cash purchase. Ironically, he was the same salesman who helped us get our 2013 Jetta 2.5 SE (5 speed 5 cyl), a car that we love.Were also extremely happy with the Tiguan and honestly, has exceeded our expectations after comparing it with a number of other top selling crossover SUVs. Driving the Tiguan the past day has been a lot of fun and how easily it drives. Learning all the bells and whistles will take a little time, but Im looking forward to it and putting the vehicle through its paces. Id highly recommend Mark Bos to anyone that was interested in purchasing a VW vehicle.

I had a very disappointing and frustrating experience with Karmart VW. I would not purchase from Karmart on principle alone, as I do not want to support A business that makes empty promises and manipulates their customers. I was ready to move forward with the purchase of a VW Atlas, and I had been texting with Joe Nelson. I had a better offer at another dealership, but Joe offered to match this deal. He initially stated “We’ve got no problem matching their deal, but we do have to see it in writing.” I sent him a screenshot of an email and a private email link I was given. After getting to the dealership (a 50 minute drive), I was told that in order to get that deal I would have to finance through the dealership, which was never the plan. He then agreed to honor the deal if I had in writing that financing was not required at the other dealership. I was able to show him a text stating “This pricing is available to everyone, no stipulations or financing is needed.” He then returned to me with an offer that was $1,000 less than the other dealership, stating “I don’t think that the price the other dealership is offering is accurate, and they likely have hidden fees...if you were to get these details in an email, then we would be able to match it.” I left KarMart, frustrated, and refused to provide them my business, as they were clearly making empty promises that they never had any intent of fulfilling. I was able to drive to the other dealership, and get the car at the price promised, without stipulations, and it was an amazing experience.

Service department is stellar. A+. Great customer service. Best part of owning a VW.

Thank you KarMART Volkswagen! It was a seamless experience working with you!

Great time there very friendly and helpful and got the car i wanted

Great service and friendly sales people.

Everyone there is very friendly, they explain the work they are going to do, let you know about how long, and they have a very nice waiting room. Coffee, tv, comfy seating.

Great service, comfortable waiting room, and very accomadating scheduling

Great service, good negotiation.

This is a fairly standard car dealer. Not as bad as some dealers Ive dealt with in the past and the people are nice enough, but make no mistake, their number one goal is to sell cars, not to look out for their customers.I bought a used 2016 Golf GTI with the expectation that any VW cars theyre selling will have been thoroughly inspected given that theyre a licensed VW shop. After my purchase, I found several aftermarket things on the car which the dealer did not disclose like suspension modifications and illegally overtinted windows (I noticed the tinting, but wasnt familiar with the tint laws until I looked them up later). Seems like they dont really inspect their used inventory (or if they do they dont disclose their findings to customers) and its up to the customer to do their job for them. If I had known that up front, I probably would have gone to generic used car lot since at least thats to be expected there and they dont usually have as much of a dealer markup and often have a limited return policy.The dealer agreed to remove the illegal tint (but I still had to pay for a rental car for the day), but its still a bunch of extra time to deal with an issue that should have been handled by the dealer before they allowed the car to leave the lot in the first place. At least theyve tried to work with me, but I had to pressure them a bit to make it right.Ultimately I was just trying to buy a clean preowned GTI with the packages I wanted, but apparently even that is much more difficult than it should be at this dealer. Buyer beware when looking at used cars here, and bring a car-savvy friend who knows the dealer tricks and what things to look for in a used vehicle.Originally 2 stars, but raised my rating to 3 since theyre at least trying to make things right to some degree. Still wouldnt recommend for used cars, if you want a used GTI, wait until one you like shows up at Carmax or Carvana where you have a week to return the vehicle if you find any surprises.

We have a new Tiguan that we have had for 7 months. The service team at VW Burlington has been great! Went in for our 10,000 mile service and they also pulled up recall for the car and got it all done and washed and vacuumed before lunch! Our Service agent Claudio kept us in the loop and made sure all our needs were met.Great Job Team!Bill Clay

VW has done it again! Have you seen the new atlas?! Im in love!

This VW dealership is like family we have purchased several cars through the years. Ask for Mark Bos he is fair and really cares about this buyers always happy with our deals .

Good deals and built-in insurance office with friendly help and affordable policies.