We got to know Caroline because we bought a property from her seller. During the whole process, we knew Caroline is very professional. Upon the time I need to sell my previous house, I certainly ask Caroline and her team to help. Just as I expected, Caroline and her team did awesome job, not only prepare her property well quickly, but also did good marketing and find right buyer quickly. Very good experience.
I cannot speak highly enough about my recent experience with The CKH Group. Caroline is a realtor of true vision, with a talented and caring team able to implement that vision. It led to a sales outcome that was not only successful but also satisfying. She is a very attuned listener, but also skilled at keeping clients grounded in important market realities. She has the local knowledge, but also the wisdom to guide key decision making along the way. I believe that every real estate transaction has its own unique challenges: CKH was able navigate ours with considerable aplomb. I will forever be grateful for having had the privilege to work with The Caroline K. Huo Group!
Caroline and her team—Kyle, Tiffany, and Nicole—are absolutely wonderful. Their professionalism, knowledge of the market, and ethics make them stand out from other companies. They communicate clearly and honestly, are responsive to all questions and concerns, and took us through every step in the daunting process of both buying and selling our (new) and (old) homes. From listing to recommendations on what to do to the house prior to showing and then taking offers, they had all the answers. Caroline and her group have access to contractors, painters, staging companies, landscapers who were all extremely competent and worked quickly as we had limited time to get our house on the market. Best of all, they are warm and caring people who understand the stress of selling for their clients. We worked most closely with Caroline when selling and Kyle when buying. They never put a foot wrong, gave us excellent advice and stellar service, and we ended up with the house we had been searching for over nine months and then selling ours in under a week.We cannot recommend them highly enough. Ten stars, perhaps, out of five! Their competence, care, and great spirit and humor made every interaction a pleasure. If you need a realtor you cannot go wrong choosing Caroline Huo and her team. We told her that when we recommend her, my only advice is “Do whatever Caroline and Kyle tell you!” At the end of a long and grueling process—as all buying and selling homes are-- we are so glad we picked her team.Sherry & CF Booth
Caroline and her team are excellent. She is very professional and smart. She knows the market and set a smart price point for our house. Her team is very organized and made the selling process as painless as possible.
Caroline and her team were a joy to work with when selling my home in San Carlos, CA. From the start she was responsive, listened well, showed attention to detail, and had my interests at heart at all times. One of the reasons I work with a realtor is to make sense of the abundance of paperwork and bureaucracy involved with such a transaction. Her team did an outstanding job of walking me through these steps as I desired; This document is relatively standard, and basically says X. This document is pretty standard, but this section in particular is relevant to your situation, and we should make sure you understand it. This is a document were going to look at in a lot of detail. There were times filling out forms where I might read a weird question and say, That looks like a no., only to have Caroline say, Actually, youre going to want to answer yes to that. Heres why., and explain the kind of subtle nuance that is not obvious to anyone but a careful, professional realtor.I was initially concerned that Caroline was being conservative in pricing my home. We discussed at length, and she inspired enough confidence that we listed at the price she recommended. The end results supported her approach; I was extremely happy with the selling price and the offers we received. She also recommended spending a relatively substantial amount to upgrade the home before sale; I asked if she was confident that spending $x on the home would raise the selling price by at least $x, and when she said yes, I trusted her judgement. The final sale price would support that she was (again) correct.On top of all this, Caroline and her team were just a pleasure to work with. Selling a house can be stressful. They managed to handle things properly and professionally while also being relaxed and friendly, and helped keep me calm and confident everything would turn out fine. I regret that by the time the house sold I no longer lived in the area and couldnt sit down to celebrate with her and her team.I cant recommend them highly enough. If you are looking for an agent to make the tough parts easier, and the fun parts even more fun, Id urge you to call Caroline and her team immediately.
Caroline, Beth and the rest of the CH-KW team initially helped us find our 1st home back in 2017 and they did a fantastic job helping us navigate through the Peninsula housing market. As any first-time buyer will understand, its incredibly important to establish a high level of confidence and trust with your broker and their team. Caroline and Beth managed all of our expectations and took all of the anxiety out of the buying experience.In March 2021 when we decided to move into a larger home, the Caroline Huo team made the sale of our first home as seamless and stress-free as possible. They managed to align repairs, inspections, staging and photographs in less than ONE WEEK to get our house listed and and subsequently sold within 7 days, all of which happened in the midst of a pandemic.Their level of professionalism and commitment to excellence is second to none. Over the years, the team has become like a second family to us and we cannot recommend them more highly. We look forward to working with them again in the future!
Thanks you, Kyle Rawls. You made our real estate purchase easy, and quick. Very accommodating, answering all our concerns, all be it at times trivial. Much appreciated. Your guidance indeed was very helpful. The selection of properties were on target as to what we were looking for. Thanks again.
Rick and I live out of state. Our in-state realtor made a strong recommendation to go with Robert Pignone and Team, so we followed her suggestion and cannot say enough about what a pleasure it was to work with all of them. Their personal attention to us, our home, and individual situation filled us with assurance the entire time that we were, in fact, with the right realtor.The end result was a stunning presentation of our little mid-century home that we were very proud of and confident that buyers would sense that same feeling and want to move right in. That’s just what happened. Our home went live on a Friday, and by Sunday, we had four solid offers, of which we chose three. We could not have asked for a better outcome!Robert and his team provided personal assistance from start to finish with such care and friendliness. A heartfelt thank you to each of you; Robert, Elizabeth, Shannon, Tiffany, and Gina. Absolute stellar job!
Caroline Huo and her team did great job to help us to sell the property. The preparation work, staging, marketing all above our expectation. I highly suggest you work with Caroline and her team if you have a property to sell.
Working with Caroline and her all-star team made what can be a stressful and chaotic process feel incredibly straightforward and streamlined. We decided to list our Santa Clara home with The Caroline K. Huo Group after several colleagues sung Carolines praises -- and I was so glad we made that decision! Caroline and her team are informed, professional, organized, and communicative. The team also did a great job marketing our home, and we were so thrilled with the final outcome of their work.
Great communication and explanations. Despite all the various uncontrollable hardships surrounding my home, they were able to pull through on selling it. It was a pleasure working with them.
Caroline represented us for our home sale in Belmont. It was challenging on several levels - being the most expensive home in Belmont in history as well as a buyer who almost couldnt close the deal twice. She and her excellent team did a fantastic job from beginning to end - persevering and closing after much effort. She is professional, a great problem solver, has excellent marketing and pricing judgement, solid execution on staging/marketing/managing improvements - and incredibly responsive with a good attitude.She is the BEST realtor Ive worked with in my 20+ years of home ownership. I strongly recommend her to anyone buying or selling a home.
Caroline and her team did an amazing job selling our home. They were responsive and professional throughout. Their marketing and pricing strategy was spot on; we had our initial doubts given the state of the local market due to the pandemic, but they instilled confidence in their approach with good insight and data, so we trusted them to pursue their recommended strategies. They made it easy. They took care of everything and provided fair prices for their services, all of which they reviewed with us in detail beforehand from cleaning, repair, improvements, and staging. The house was put in great move-in shape, making it an attractive property on the market and generating traffic and interest. On top of that, they were communicative and transparent throughout, and we never felt like we were out of the loop. We’ve sold multiple houses in the past 20 years, but this was the best experience of working with a seller’s agent in all that time. We would definitely work with this team again.
Caroline and her team are absolutely THE BEST IN CLASS! I cannot recommend them enough. Caroline did an excellent job in selling our home and was always responsive, supportive, and (above all) extremely well informed. I would happily work with Caroline again in the future. Many thanks Caroline! You are the best!
The Caroline K. Huo Group updated my entire home in about 3 weeks, listed it for sale, and received an offer in less than a week! I couldnt have had a more professional quality team help me sell my home. We sold for substantially over the asking price too! Thanks Caroline and Team!
Kyle is the best agent that made our home purchasing journey a breeze. He is patient and thoughtful. Kyle answered all of our questions as soon as possible to match the time pressure in the Bay Area. He is organized in sharing house info to make house hunting efficient with additional filtering. For us, we think a good agent is the one that can help smooth out the process so that the buyers and enjoy the hunt.
We recently sold our home with Carolines team and couldnt be happier with it! We had moved out-of-state and needed a realtor who could help manage the entire process end-to-end. I met her team to hand over the keys in our consultation and they were off to the races! They helped manage repairs, painting, photography, staging. They even helped with the movers walkthrough. They went so far above and beyond for us and we couldnt be happier. They also helped us purchase the home several years ago and were great for that as well. Couldnt recommend them enough. Thank you!
I honestly cannot say enough good things about my recent experience with Caroline and her team. She marketed my neighbors s home in Palo Alto a few years ago and did such an outstanding job that I made it a point to get and keep her contact information. Im so glad I did.She was immediately responsive when I reached out to her last summer after deciding to sell the family home of 55 years.She helped navigate me through the marketing and sales process the entire way. I entrusted her and her team to make design decisions and to bring her visions to fruition. I could not have been more impressed.She worked with me throughout the process and smoothed the way for the inevitable challenges that arose. Perfect solutions every time.I would highly recommend Caroline and her very talented team to anyone looking to market their home .
Kyle was a great realtor to work with when purchasing our new home in 2019. He had our back from day one, scouting the perfect house and staying hands-on throughout the process, down to some very intense negotiations. He goes all in for his clients and did his best to answer each of our questions and put us at ease at every turn. True white glove treatment!
I have never seen a TEAM that delivers such INCREDIBLE SERVICE to their clients! Not only did they have all the resources to beautifully prepare my home for sale, but I trusted them 100% to guide me through the transaction and market changes at every stage of the process. I am thrilled with my outcome & with this team. Thank you all from the bottom of my heart!
The Caroline Huo team is nothing short of professional, knowledgeable, kind and trustworthy. We felt our best interest was their top priority through every step of the process. Every person on the team has clearly defined responsibilities. Various tasks were conducted seamlessly; the right hand always knew what the left hand was doing.
Selecting and working with the Caroline K. Huo Group has been the best decision we made when selling our house. There are not enough words to express our gratitude for Carolines expertise, knowledge, advice and caring. The entire transaction was seamless, painless and best of all VERY SUCCESSFUL!
The Caroline K. Huo group is nothing short of exceptional and professional lead by Caroline Huo. My family purchased one of her listings in the Peninsula and while its always stressful, it felt easy working with Caroline and team. The listing was extraordinarily well-presented and highly detailed to our delight. The house was too hard to pass up as a buyer. Working with the Huo group was extremely efficient as they are all on point with communication, documents and providing what to expect next.I would strongly recommend working with Carolines group as a seller or buyer as she knocked this out of the park!Thanks again!
Caroline K. Huo and her team are top notch. We first learned about her team when we visited an open house they were hosting, and seeing how the team worked to close the deal stayed with us. Fast forward a few months later, we were on the other side, looking to sell our home and first to mind was Carolines team. From pricing to talking through the state of the market, Caroline offered sound advice and was a trusted partner who had our best interest in mind. She was there every step of the way communicating updates and checking in. Whats more, Caroline and her team carried out their hand over your keys and well take care of the rest service to another level. They literally took care of everything and then some -- including offering to mail packages Id accidentally delivered to the house to our new home! If were ever back in the market for a home -- selling or buying -- wed work with Caroline and her team in a heartbeat.
Caroline and team are a highly professional team that exceeded our expectations. Not only were they a pleasure to work with, but also achieved excellent results. Highly recommended!
The Caroline K Huo Group is exceptional! Fantastic team, highly professional and superb on all aspects of the home sale process. I highly recommend them!
A close friend recommended the Caroline K Huo Group to help us purchase a new home in the Burlingame/San Mateo area. One of the agents from the group, Kyle Rawls worked with us. He was fantastic! Professional, competent and calm. Walked us through every step before and after we found the perfect home. I highly recommend Kyle and The Caroline Huo Group!!
Caroline and her team are quite simply amazing! They guided us through a very challenging and stressful home sale in the middle of the pandemic. Caroline is so warm, caring, professional, and honest. We really cant recommend her enough. If you hire Caroline and her team, you will be very thankful that you did when all is said and done.
Excellent customer service explaining every detail of the whole process from negotiation all the way to the keys of our dream house... Robert Pignone and Elizabeth Stolrow were crucial for the understanding of every step always available even with matters outside of the house purchase realm providing feedback at all times. Robert was always supportive and present for anything myself and my wife would need.
Great team, great communication, and the house was beautifully staged. We will definitely be using them when we sell our current house!
After interviewing a several realtors, we engaged Caroline for the sale of our home in Burlingame. Caroline and her team were exceptionally professional, detail oriented, well organized and responsive throughout the prep, listing and sale process. Carolines contractor and home prep team did a fantastic job finishing a couple of not-quite-complete home improvement projects that we had started. As the purchase offers rolled in, Caroline kept us informed and impressed us with her negotiation strategy. Selling a home is stressful and were grateful that we chose Caroline K. Huo Group to partner with us through the process!
Professional! Excellent service!
Pete and I live in Northern California and we completely entrusted the sale of our Southern California home to Bob Pignone and his team. We put the house up for sale during the height of Covid-19 restrictions and the shelter in place orders. Bob and the team explained the sales process, pricing recommendations, and market comp analyses via numerous Zoom and phone conferences. They also managed and coordinated every aspect of the renovation prior to hitting the market. Most importantly, the team shared how they were confident in utilizing available virtual options to market and advertise our home. Pete and I highly recommend Bob Pignone and his team--Team Pete and Nanette!
Simply the best team to work with! Best listing and buying experience with this wonderful team!
If I could give Caroline and her team 10 stars I would! I originally met Caroline when I was looking to buy a home on the Peninsula. I had recently gone through a divorce and sale of our family home in the East Bay, and was looking to move to the Peninsula to be closer to my job. I am a Northern California native but had never lived, or really spent very much time, on the Peninsula. Caroline and Beth were very patient with me and really educated me on the pros and cons of the different communities I was considering. Ultimately I purchased a condo in downtown San Mateo and was thrilled with where I landed.Fast forward 4 years...I decided to accept a new job and move back to the East Bay. My first call was to Caroline. There was a home I had been following in Orinda that I was interested in knowing more about. She recommended a fantastic realtor in the East Bay at 5:00pm on a Tuesday and I was looking at and making an offer on my new home by noon the next day. Now I had to sell my condo and of course I worked with Caroline and her amazing team (Nicole, Louanne, Tiffany, to name a few). They worked quickly and tirelessly to get my condo on the market as quickly as possible. The team was incredibly flexible and resourceful, coordinating a few various handymen that were needed to tune up a few things. They had all the right people in a few days notice to get my condo ready for market in a short period of time. I moved into my new home in Orinda on 7/28 and closed on the sale of my condo on 8/6. It could not have gone smoother.Caroline and her team of real estate professionals are second to none. I would highly recommend them for any real estate sale or purchase needs. My only regret is that I will not get to work with them every 4 years as I dont plan to leave my current home anytime soon!
We met with Caroline about selling our house just before everything came to a grinding halt with Covid-19 closures.When things started to open up in May we contacted Caroline to see what she thought we should do.She thought we should try to be out by the end of the month so that the floors and painting could happen and it could hit the market mid-June.It would have been nice if we’d packed and sorted through things during the shelter-in-place, but we were homeschooling 3 kids and making sourdough bread instead. BUT, we got it done! We packed up and let Caroline’s amazing team handle the rest.And wow did they blow us away with how they handled EVERYTHING! On time, beautifully, and all with great communication.Our house sold in less than a week for over asking. Caroline’s instincts are spot-on and the entire team’s communication and commitment really shines.