These folks are awesome! They always welcome you with a smile and do whatever they can to help. It’s worth every cent when you receive service like this!
Lady that answer the phone is very rude and snippy. Won’t be using them again
Very professional and patient. Had a problem with an overnight pickup in another state. She assisted me and was extremely helpful. Went above and beyond.
Outstanding customer service! We bring all our shipping needs here.
I absolutely love Karin and her team are very helpful, friendly and has expectional customer service. You name the service, she can provide it.⭐⭐⭐⭐⭐
Karin worked hard after she was off work to make sure I was able to complete my self-pick-up. That is some serious dedication!She was oh so nice and courteous. I dont think Ive had better customer service.
Karin is absolutely phenomenal. She exemplifies what perfect customer service is. Shes extremely polite and makes sending packages stress free. My first visit was weeks ago and I just came back today and she remembered me. You can tell she actually cares about her customers. I highly recommend giving her your business.
I have used this place for years. Fast, friendly service. Highly recommend!
I went here to rent a U-Haul trailer. Sasha was incredibly off putting. I did not feel welcome by any means. She kept sighing and grunting when helping me. Not friendly and never smiled. I was charged more than I was told it would cost, and she had to call another U-Haul place to see why. She only called because I told her I wanted to know why I was being charged more. Before she called, all she said was I do not know. She would not assist or direct me how to load the trailer up. In fact, she said Its back there. I am sure you know what a trailer looks like, in a very dismissive tone. I do not care if I know what a trailer looks like or not, you do not talk to the customer like this.When returning the trailer, she walked back to verify it was there. She had the nerve to tell me I did not return it, where if she had walked an extra 2ft, she would have seen the trailer in the same place I got it from. I had to walk her back there myself and point it out for her to see. Of course she never apologized for indirectly calling me a liar.I am not sure why she had such a dismissive attitude, but I was very disgruntled over this experience. She needs to either learn customer service skills, or find another job. Unprofessional to say the least. I will never go back there again, and I would suggest nobody goes here because of her. I can only hope any other employees have better customer service skills.If I could rate this a 0/5 stars, I would. Save yourself the struggle, avoid this place.
Friendly, knowledgeable and professional! Love this place and will be coming back!
Excellent service with a smile. I probably wont ever go to a post office or FedEx place again. 😂
Under new ownership! From the first day these lady’s purchased this place they have been very friendly and helpful. I know they will have a lot of learning to do in a new business but y’all gotta check them out!
Great place great service
This morning I had a fax to send out and ohhh how I was dreading coming in to this store. I quickly passed the front door to see if just maybe I could have a friendly Kroger employee send the fax for me instead. Unfortunately, Kroger doesn’t offer that service but they sent me next door (the place I was trying to avoid!!). Oh well. To my surprise, I was greeted by a nice, smiley human who kept the store tidy and clean! I looked over to the desk that was normally full of newspaper inserts scattered all over it and it was clean!! I thought to myself, “hmmm I wonder if this place is under new management?” And right in my face was a sign staring back at me that read “UNDER NEW MANAGEMENT”. Hallelujah! The manager was super friendly and efficient. The place did not smell of rancid food. Oh yes, I will definitely return and also recommend this place to everyone with a shipping/mailing/copying....need. I am super pleased!!!
Ms Saha was a very helpful lady. She stopped what she was doing to advise and help me with my order. Great service Will definitely be back! Great prices as well
This store has new ownership and the staff are really wonderful and always smiling will definitely be back.
They do a great job and put up with me over and over .. And Im difficult! I could go to several other places that are just as close!! But I go to you got mail!
She refused to scan my Amazon return packages in not would she give me a receipt for drop off. A dog rushed me as I walked in the door. Very unprofessional and a bad image for the brands she represents.
Worst customer service ever. I will never go back here. Lady who works here was very rude.