Finished with my first two treatments and have had a wonderful experience from start to finish on top of already seeing great results. The consultation was informative and provides a lot of options to customize to your needs and priorities. Anna at the front desk is the best! She makes you feel at home and is always able to answer any questions. The nurses performing the treatments are kind, knowledgeable and make you feel at ease. If you’ve been thinking about it go ahead and treat yourself; you’ll be so glad you did!
I have been going to Milan on Niagara Falls Blvd for almost one year. I am very happy with the results. Great staff! Sarah, Anna, and Karen are the absolute best! They are extremely helpful, accommodating, and comforting. I definitely recommend Milan Laser Amherst!
They are very kind and very clean. such a calming place to be at. i always felt weird about my body and hair and they were very understanding and professional. im very happy with my results!! when looking for a laser treatment dont be scared to go here. they answer my questions and took my concerns very serious! im only on my 3rd section and results came fast as just the first section. i was always afraid to show my face. now is not a big deal to me no more i will continue to take pictures of my results! 😍❤️
Wonderful staff... Friendly and sensitive to your concerns... This is MY progress after my 2nd sessions. So happy I made the investment in myself. Boosted my self confidence.
Amazing business. Love love love everything about it. The employees are so nice and I don’t even feel the laser. And if you make the decision to proceed with the laser hair removal, anyone who uses your name while setting up gets 50% off and you get a $100 Amazon gift card!
Love Anna and Bailey! They are always so helpful and friendly! Clinic is always clean and fast appointments! I get my underarms and brazilian done and my treatments are going great!
I’ve been to Milan 3 times so far and I love it! Staff are awesome and very informative. I had a problem with other local places that offer Laser Hair Removal in regards to double billing and availability of sessions, but I don’t have that problem at Milan!
Loved my experience here. Very clean! Staff is very friendly and welcoming. Baylies professionalism and knowledge put me at ease and made my experience awesome. She is so kind comforting and funny! I cant wait to go back!!!
Milan was super professional and informative. I feel very comfortable and excited for my journey every time I have an appointment!
This is my fourth visit to Milan, and after just 4 appointments I have seen a reduction on hair growth in the area. I have been a regular waxer for years. In my opinion, laser is MUCH less painful than waxing and very quick compared to a waxing appointment - I am usually in and out in 15 mins for my Brazilian area. The service is more affordable if you consider how much it costs to get waxed (for years) and the hair keeps coming back. With laser, each treatment means some hair will never come back and the Milan packages give you some security that if you ever need a touchup you can get one and wont have to pay for additional treatments.Milan is very clean, beautifully decorated, the staff are professional and knowledgeable. I really like that they keep a chart and notes on every visit so they know how I have been doing and if any areas require special care. I recommend!
I adore Milan, and this location! I started laser hair removal because of horrible ingrowns, and I’ve noticed such a difference I could cry. The original consult was kind and comfortable and they were great about suggesting but not “pushing” services. Every time I come in, the facility is clean and welcoming. The fact that nurses work here is such a boon! I feel taken care of and comfortable. Laser hair removal is an investment but one I will never, ever regret thanks to Milan.
The team is amazing and so nice. Megan, Ana, and Lynn were so kind and helpful throughout the process.
Ive been going to Milan for like a year now and Im absolutely blown away by the results! Very professional helpful and friendly staff! Theyre also super trans friendly and I havent had a single issue with them. Everyone is super polite and respectful! If youre getting laser, this is the place to go! :)
Milan came recommended to me from a friend for laser hair removal. I went in for my consult and opted on the full body package based upon my wants/needs. Everyone was super friendly and informative regarding the process. I had my first session today and am absolutely looking forward to my future appointments. Lynn and Bailey, well theres not enough stars I can give for either. Do yourself a favor, check them out. -Lindsay
Amazing experience at Milan laser! Everyone is lovable and kind. Nurses are extremely knowledgeable and careful with the lasers, they take their time with your personal needs. Highly recommend to anyone who wants to get rid of unwanted hair forever! I only had a few treatments and there has been noticeable results already!
I am most impressed with the results! Better than I expected. The whole experience is professionally handled. I highly recommend
My Family member has had great results so far!Bailey is so nice and patient!!
The staff at Milan laser is extremely knowledgeable and professional. When inquiring about services, Anna was very helpful. I am currently three treatments into my full body service and I’m roughly 50% hair free already. I couldn’t be happier.
I absolutely love this place. Very clean, service is great. I always get greeted when I arrive.Bailey makes my experience even better. Very professional place to go!!!!!
Everyone here is so nice and informative!! They make you feel comfortable, it’s so clean and cute in the salon too. Anna and Kelly were amazing I can’t wait to go back for more treatments!
I had my first appointment last week and it was a great experience. The technician Kelly explained everything very clearly throughout the procedure and helped me feel comfortable. Everyone I spoke to there was very pleasant and made me feel very welcomed.
I love Milan Laser! The women who work at this facility are extremely sweet and caring. I am always looking forward to getting lasered because I walk out of my appointment feeling confident. The workers are quick with scheduling appointments, taking you back for your appointment and the laser process is quick and easy as well! You also get a free $100 Amazon gift card when referring someone which is a great perk! They always have promotions going on so you get a good price for laser. They also have a process where everyone will get approved by a bank to pay monthly because they feel everyone should have the chance to being hair free! I love love love Milan Laser and I’m so happy I decided to take on my laser journey with this wonderful company! Thank you to the staff of Milan Laser! You’re amazing!
Excellent experience so far! The staff is friendly and attentive. They are experienced and safety and cleanliness are an obvious priority.
I used to laser at a different place in NYC and Milan Laser does not compare. The staff is extremely welcoming and makes sure that you are well informed of how to receive the best results. Having unlimited treatment is something you can’t find everywhere! Love this place.
So worth it! Takes a few sessions to see results. But once you hit that mark it’s like there’s no visible hairs left! It’s crazy! I love it! And everyone who works there is so nice!
Baylie is amazing! Very relaxing.
Bailey (nurse) is the best in my opinion. Highly reccomend for clients of trans experience.
Have to start by saying, all the girls are extremely friendly and make you feel comfortable right from the start! Had my consultation with Lynn on 8/29/20. She was very informative and professional. By the time she finished the video presentation regarding treatment and provided info with what to expect... My questions were pretty much all answer. Theyll asked what area you would like to treat and provide you with price point and multiple payment options. Love the fact that they do not try to up sale you by talking you into getting other areas treated (like some other places) and the fact that they only focus on laser hair removal was a huge plus in my book.Came back for my 1st treatment for face and neck on 9/12/20 with Roxy. She was a doll! Again very informative and made sure I knew my dos and donts. Cant wait for my next treatment! Would highly recommend. You will not regret it!
Everyone (from Anna at the front desk to Bailey in the room) is so nice and makes you feel so comfortable going to a place that naturally makes everyone feel a little awkward. I also really appreciate that everyone who uses the laser is required to be a Registered Nurse since they are performing something that alters your body/skin. Happy I chose here over any other hair removal center in the area!
Very friendly and helpful staff, professional spa setting and everything is clean and safe. Great results after only 3 sessions. Worth the price! Recommended.
All of the ladies at Milan are so sweet and helpful. I thought that it would be uncomfortable, but they’re always keeping it professional and light! Love the progress that I’m seeing so far. I recommend to any person I talk to with body hair!
I just finished my consultation appointment and let me tell you, it was amazing!! The staff was incredible, so kind, knowledgeable, I feel like Ive known them for years! They were even able to give me my first treatment afterwards since there was availability. They completely surpassed my expectations! And instead of paying up front, the setup for monthly payments made me feel comfortable to finally go through with getting hair removal. Thank you so much to Lynn and Roxy for making this process and easy one. You both are great and made me feel so comfortable! (and thank you for the early birthday, coffee gift card!!)
Great place, very nice and very clean. Definitely recommend for laser hair removal
Anna was so helpful to me!! Made me feel comfortable and helped me get an appointment booked ASAP even with my complicated schedule!
I can’t say enough good things about this place. Every time I come for a session the staff is so friendly and accommodating. They also really know what they’re talking about and always answer any questions I have in depth. Highly recommend!!
Ive been going to Milan Lazer for 6 months now and everything is going as expected. I am pleased with the service and results. Being a person of color I was concerned about how the treatment might affect my skin. So far so good. I would highly recommend this service to friends and family because of the cleanliness and professional that Ive witnessed in these 6 months. I use to get hair bumps on my neck to my relief that problem was solved fairly quickly. The areas I choose were full face, front and back of neck and full chest.
I’m so glad I went to Milan for my laser hair removal, Bailey makes the process less nerve wracking. 100% recommend.
Anna is my fav ♡︎ and Bailey is amazing ♡︎ 11/10 recommend ♡︎♡︎
Lynn was awesome! Everyone was super friendly and informative. Prices were very reasonable for the work requested. Interest free financing really helps as well. If the COVID blues have you down, get your beach ⛱ body ready. Youll feel a lot better! 💜
I went in today for my first time and I couldn’t be happier with the experience. The nurse was very informative and took time to explain everything as she went along. I was very nervous because I wasn’t sure what to expect, but to my surprise it was painless...less pain than threading and waxing for sure. I’m looking forward to this journey.
Just finished my fourth treatment and I’m already seeing great results! The staff is very friendly, the office is clean, and I’m in and out within 15 minutes. Love it here!
Great salon and warm and Inviting people makes the pain almost worth it.
Very comfortable experience! Everyone is very professional. Highly recommend!
If you’re thinking about getting a laser treatment but don’t know where to go, this is the best place. You start seeing results so fast and everyone in there is so nice and professional. Definitely worth it!
Friendly, clean, and comfortable atmosphere. Everyone is really nice, and accommodating.Im so happy I decided to come here. :)
Extremely clean, professional, and comfortable! Results have been AMAZING! Highly recommend.
Amazing customer service from check in to treatment. Flexible scheduling and stellar pricing!
I got a really amazing lifetime package for a Brazilian and my underarms at Milan. I had my first treatment today and I was terrified at the thought of the potential pain. The young lady on the telephone was very reassuring and she even remembered when I got there that she talked to me on the phone about being nervous and comforted me again when I arrived. Roxy, my nurse, was amazing! She was so patient and accommodating. Finally, the best part - it was basically pain free! The laser they use blasts a cold shot of air with the laser and 99% of the time of feels simply like a shot of cold air. I’m actually really looking forward to my next treatment. 10/10 recommend! Do it!
I love how informative the consultation was. all employees are very kind and professional. no judgement zone at milan. also my hair growth is little to nothing after my 1st session and im very pleased. the price point is so reasonable too (life time sessions!!)
I love Milan in Amherst!! They make me feel very comfortable. The facility is immaculate.
I was first introduced to Milan Laser Hair Removal about a year ago, but fast forward to a year later and I decided to take the plunge and purchase a package for my Brazilian area after countless waxes leaving me with ingrown hair and scarring. The price point was probably where it should be for a lifetime guarantee (treatment every five weeks) and the areas it covers (front, back and sides). Milan has interest free financing through Ally Financial which make the cost even more affordable.The staff are friendly, empowering and treat you with respect, they also are very truthful about anything you ask and are very, very accommodating with the scheduling. The nurse I was assigned to, Roxy was very through about after care, how the laser feels and she talked me through the whole procedure that I didnt even notice the pain!At the end of it all, I was very satisfied to the point where I tried to leave a tip, however, I was told the nurses do not accept them. Cant wait until my next treatment and to see results :)
8/19/20: I went in for my consultation 2 weeks ago and I must say that it was very informative (~30mins). They do follow health protocol- temperature checks, hand sanitizer at the front desk & staff do wear masks! Its not my first time getting laser, so I knew what to expect.Today was my first treatment (total ~7-10 sessions). Super duper excited! Sadly, I wasnt able to get one area treated. However, she did provide me with reasons as to why she wouldnt suggest it. I love that! Honesty!!! Make sure to get your spf 50+ to protect your skin.Im looking forward to my other sessions and hoping I get the results I want. If this is smthg youre considering, book that consultation. They do offer payment plans! Laser feels like a rubber band snapping on your skin- its tolerable. I guess it depends on your pain tolerance & area. I hope this review helps and be on lookout for my next one! I would definitely post about it :)
Today was my first visit since the pandemic and I must say it was a great experience. The place was clean and professional, the staff is amazing and they care about your well being, and they are quick. I cant wait till my next session. I recommend anyone who wants to get rid of unwanted hair to go to Milan Laser they are the best! 😍😘🥰
The process was effortless and I had a great experience. Starting from Anna, to Lynn, to the nurse who did my laser treatment. Everyone was really nice and knowledgeable. The place is sparkly clean and they do follow a proper health protocol for COVID. I highly recommend!
The entire staff here has been extremely friendly and helpful since my first consultation! I began seeing results after my first treatment which I looooove! My nurse is Roxy she is absolutely amazing and super sweet. Love it here
Coming from another laser hair removal office to Milan was like night and day. The care and attention thats gone into explaining the procedure, along with aftercare tips and results that already show after two sessions has been unmatched. Highly recommended
Great experience! I’ve only had two sessions so far and most of my hair is already gone. Highly recommend!
What an absolutely fantastic place. The staff was so knowledgeable, from the receptionist Anna, to Lynn, who was able to explain to me the lasering process, the cost, and the cost-savings benefit. From someone who grew up having to constantly fight a unibrow and a mustache, both Anna and Lynn made me feel like a million bucks. After my first session with Roxy, the nurse practitioner, I knew I made the right choice. The facility was clean, it was comfortable, and the service was out of this world. I wish I knew about Milan before, and was able to start this process earlier because everything has been impeccable.
I am really pleased with my results, and they have a great staff. Thanks Milan!
Great experience start to finish. Clean facility. Everyone wore masks. Laser was painless!
Professional, friendly and super clean!! The staff are all so pleasant and incredibly thorough during the treatment. After two treatments, my hair growth is significantly reduced! I am please and would recommend. 10/10.
Great service, very nice and welcoming. Im on my 4th session, and Ive seen great results already, I reccomend to come here for your lazor removal treatments!
Location is pleasant, clean and staff so friendly and welcoming. I was so fearful but my first section was great and surprisingly easy. The nurse was kind and explained everything. Looking forward to continue my treatment!
Today was my 1st treatment, and it was wonderful. I had nurse Kelly and she was so nice and professional! I cannot wait to start seeing the results to come!!
The service is absolutely wonderful and the facility is super clean. Everyone made me feel welcomed and eased all my nerves. Jenna answered all my questions and explained everything to detail. Kayla is amazing as well! I was super nervous but she was really nice and made me feel comfortable. I would definitely recommend this place!
Everyone is very nice and polite, great customer service. I finally decided to leave my rating because I just realized I havent shaved in about a week and dont need to!! Yay!!
Very Nice and Professional People! They are very welcoming! I love this best and signing up for their services was one of my best investments.
So far I have had three treatments completed and I am extremely happy with how things are going so far. The staff are incredibly nice and welcoming. I am happy that I made the decision to get my treatments completed at Milan! Would definitely recommend talking to them if you are even remotely interested in laser hair removal!
Great service! Everyone is very nice here!
Excellent service. All of my questions were answered and the price is fair. I would recommend Milan to my friends.
10/10 recommend for anyone wanting laser hair removal. Very clean! Friendly staff!
Staff is very nice and welcoming!! Great results, 70% hairless after first treatment. Would highly recommend!
I recently had my first appointment and session at Milan and it was incredible! Lynn did an amazing job explaining the company and how it works. The appointment was so personal and everyone was so kind. I highly recommend getting laser hair removal here if you are thinking about it or just dont know where to go!!
Everything and everyone from my initial consultation to my treatments (about halfway through) has been amazing! Lynn is very knowledgeable and kind. Kayla is always wellprepared and has made me feel so comfortable. The facility is clean and making appointments has been easy around my schedule. I was hesitant about getting laser treatments, and after shopping around, I’m glad I’ve invested in Milan. I love that they have the lifetime guarantee, and I’m incredibly happy with the results!
Very accommodating and friendly. The staff is always informative and always go above and beyond! Cannot say enough good about this place, I recommend everyone!
Great experience overall. I was informed of all the possible treatment areas and costs, everyone is nice and the atmosphere is clean and welcoming. The technician Kayla was very professional during the treatment and made the process as pleasant as possible. I would absolutely recommend to anyone who is tired of waxing and shaving all the time.
Milan Laser is truly the best, they have an awesome payment plan that doesn’t charge interest. The staff here go above and beyond for you. I would highly recommend anyone to go to Milan Laser for any treatments. It’s 100% worth it!! Also, they make you feel very comfortable during your procedures. No judgement here!
Milan Laser is amazing! Very friendly and helpful staff. Katie makes my sessions easy and comfortable. I can’t believe the saving too! My results are more than I could’ve hoped for and covered for life! 😍
I give 4 stars because the free consultation was very informative and got the rates I wanted. They follow up with you in regards to your questions and are quick to contact you. However, we have not started the treatments yet so I cannot give a 5 stars rating. I am glad to say that I’ll begin the treatments in a few days! Depending on how that goes, my rating will change. Great environment.
Im about halfway through my treatments and the experience has been nothing but pleasant! everyone that works here is absolutely wonderful, would absolutely recommend other people to come here!
I’m from Kentucky and I’m visiting family for a week so I got lucky enough to make my appointment here while being home, these ladies were very friendly and made me feel so comfortable. I let Kayla know about the points where I may jump because it hurt a tad and she would take a break until I was ready to go. Anybody that waxes I recommend stoping the waxing and starting laser because this permanently will remove your hair forever. Love my decision I’ve made in switching to laser hair removal!!
This place is great! The staff is very nice and helpful and answer any of your questions!! I no longer have unwanted hair after 6 visits!! No need to shave everyday it’s the best!!! Definitely worth it!!
Everyone here is extremely helpful and nice. I would recommend Milan to everyone. They have payment plans which makes it easier to pay monthly instead of all at once. Cant wait to get another body part done.
Great service! Thanks Anna for the referral!
Absolutely love this place! From the minute you walk in the door they make you feel comfortable. The staff is amazing and the results are just as good! Saw results after the first treatment.
My experience with Milan Laser Hair Removal has been very positive and encouraging. They are not afraid to be realistic about what is felt and the RN, Kayla was very responsive to my concerns during treatment and did everything she could to improve comfort and flow through the procedure. I am grateful to the team here and appreciate the results after even these first two treatments.
I give this company a 5star rating. they are wonderful, always so nice and smiling, even know my name when i walk in the door. very fast results! Kayla is a wonderful nurse, always makes me laugh! I highly recommend them!!
I went in for a consultation and Lynn was so inviting and friendly! Id definitely recommend Milan Laser to anyone whos looking into having laser hair removal. They have a perfect balance of professionalism and friendliness.
Let me just start off by saying how amazing this place is ! I had my consultation today with Lynn Baldwin and she is so sweet and such an amazing person, she made me feel so comfortable and I felt so open to share with her the embarrassment I go through with my hair growth . It couldnt have been anymore perfect and they are also so thorough and answer all your questions . Its also so affordable, my plan today was just to see what it was all about and how much it would cost . Expecting to come back some other time when i could afford it, but i ended up booking my first treatment today !!!! I would definitely recommend this place to anyone looking for hair removal !!!
The staff are super helpful and very knowledgeable! I’m about half way done with my appointments and I couldn’t be happier with the results. Would definitely recommend them for anyone looking for any type of hair removal.
I filled out a little form on their site for a free consultation. Boom. Within 5 minutes I get a call from a Milan clerk and schedules me the very next day. That fast and simple.I arrive to the Milan clinic on Niagara BLVD. I was welcomed by 2 staffs. A tour around the clinic. After the tour, I sat down with the clinic manager, Lynn. She explained the procedure and the payment options. She answered all of my questions and gave me a payment plan that suits me well.After the discussion. We went into filling out some paper work and paying for my very first session. Then schedules me for my first laser appointment next week. From walking into the clinic to walking out, it honestly took 1 hour.Honestly Ladies and Gents, give them a chance. A free consultation at any time. They schedule you to come in as soon as possible. A variety of payment options and packages to look over. Amazing and welcoming staffs.I am amazed and so happy to come across Milan. Honestly, they give me hope and a smile too.
This was so quick and easy to get an appointment for a referral. Then after the referral, they were able to get me right in. It’s so clean and new here too! So much better than waxing!!
I’m on my second session. They are very nice and were very upfront about the laser procedure and pricing. I look forward to finishing my laser sessions and may book more sessions in the future with them after my current course of laser removal is done.
I’ve just finished my second session and I am so happy with my results so far! The staff is so friendly and helpful and they make the process so easy and comfortable. So happy with my decision to do this!
Polite customer service! Efficient hair laser removal! My hair is gone. The lifetime services are game changers. Say goodbye to razors!
My first visit was just over a week ago. I was greeted with such warmth and kindness as soon as I hit the door. Staff members are an absolute delight. I cant wait to bring others to experience this!
The staff is very friendly and professional. The laser treatment was quick and painless!
The whole staff has been friendly and knowledgeable since day one and has answered all my questions. Ive had excellent results after first session so far. So glad this place is here in the Buffalo area! Have I said how pretty and cute their place is?
Very clean nice place pleasant people make you feel Real comfortable. Any Questions or concerns they’re there to help. I seen Results after my first time going
The consultation lasted an hour; Lynn was very friendly, helpful and was understanding of my concerns/reservations. I received a follow up inquiry via text roughly a week later which I chose not to respond to immediately - and I was pleased they did not harass me in any way. A week after that I decided to purchase, and texted them to arrange a time to stop back in. I was able to set up an appointment via text for the same day and was pleased when I came in to finalize payment that Lynn had also set time aside for me to start treatment that same day if I was ready to! They had all the necessary supplies for me prepare for treatment on site (wash and shave). Overall, there was a nasty sting with treatment but it subsided quickly as Kayla moved along. The area was red, bumpy, and slightly swollen after treatment but resembles a mild sunburn now a day later.