The worst company for customs clearance, truck waiting at the border for more than 6 hours, al paperwork was sent 3 hours before the border arrival!!! and this happening every single time with Fedex
Worst broker,they dont even care about drivers waiting at the border,they dont even answer the call,it takes 15 minutes to clear the load and they usually take 5-6 hours 😒
Slow clearance. Made a little mistake on our end but to get that problem fixed, our driver had to wait 8 hours at the border. What a joke.
You certainly do not want Fedex as the broker if there is an issue with the shipment...they run like the wind! Pass the buck, one person to another, to another, etc. Very unprofessional and unhelpful. Our shipment was held up for hours and they did nothing to assist. Consider changing broker....
FedEx is slow as hell. - a load leaves Woodstock ont at 11:30 2-1/2 hrs to the border at they cant get it done, dont know what they do in that office, but it cant be paperwork
Improving