We are very pleased with the quality of work that he delivered when we needed our bathtub refinished. Throughout the process, communication was outstanding. Job time matched time estimates and the job site was clean when it was over.He is committed to doing the job right. Not only did he make our bathtub gleaming and new, he came back a second time at no charge to touch up a scratch that our painter made. Thanks!!!
I have to say - Sherrell and Robert are wonderful people - they are very responsive, and understanding people. We are remodeling an apartment and due to scheduling and general remodeling delays, we had to push our appointment back, not only once, twice, three times but FOUR!! and they were THE MOST understanding people - I highly recommend them - I love supporting local business, especially businesses that deserve business - If you wondering who to pick - --- pick them you wont regret it.
Ive used Bob, so many times, and hes done a wonderful job. Recently he re-enameled the Tub, sink, and tile in my mid-century bathroom and did a beautiful job repairing & refreshing the look and feel of my bathroom. Highly recommended!!
Weve had a great experience with Bob! After losing a multiyear battle with our bathmat, our tub was badly in need of refinishing. Thankfully, we were referred to Bob to do the work. He gave us a great bid, showed up on the weekend and finished it beautifully. The tub now looks fantastic!!!
5 stars is not enough for Bob. Great price, on time and impeccable job. We love our new shower panels. Thanks for your hard work!
Painted a cast iron tub at a rental property i owned. Great job
Did a beautiful job, very good communication. Highly recommend!
Another great job by the Surface Magic llc! We hired Bob and team to remodel our bathrooms a couple years ago and their work was top notch. We had them back this year to remodel our kitchen and install new hardwood floors through out the house. They did not disappoint! Love the results! Again they delivered what they promised and were a pleasure to work with. Would definitely recommend them as well as have them back for any future projects!
I paid extra to have a “slip resistant” bottom added to my bathtub resurfacing. Not only does it not help with slipping, it’s super rough causing scraping on my children’s legs when they bathe. I specifically asked if that would be an issue and was promised it would not. To be perfectly honest the entire tub isn’t smooth and the edges are not straight. we still have to use a bath mat to bathe voiding our warranty but that wouldn’t matter because we will be replacing this as soon as possible. Save your money people!
I worked with Bob on my apartment remodel. He was extremely knowledgeable about his product line, was able to recommend exactly what I was looking for and even helped with design ideas. He was very professional and I would definitely recommend Surface Magic llc, and Bob personally.
I was extremely impressed and satisfied with the service Surface Magic provided. My bathtub looked like it needed to be replaced. The finish had completely went dull. He refinished it and looks as good as new. Bob gave me cleaning instructions and its easier to clean now. No scrubbing just a wipe down. He was very careful with my carpet and furniture by making everything and keeping everything neat. I was impressed by his knowledge of the services he provides. I very highly recommend him. If you want great service done right Surface Magic is the place to call.
Surface Magic sure did wonder in our bathroom. We had recently purchased our home. The home sadly outdated 1960s look. A friend of ours recommended us to contact Surface Magic. Boy our we glad we did. They were very professional and polite. They gave us some good ides. So we started out having them work on our bathroom. the bathroom was pink and black tiles, the tub was pink and so was the toilet. We replaced the toilet. They did wonders on the tiles and tub in that room. We still cant get over the difference. They made it look like a new room.we love the work so much that we had them work on the kitchen next. We had counter tops that was an ugly turquoise color. We decided on a nice tan color. They had a wide array of colors to choose from. That made a big change in that room as well. We put in a new floor and painted the cabinets.We were very excited when we finished everything.We highly recommend Surface Magic to anyone needing there services.
My experience with Bob is tremendous. His team is very professional with their work and they did refinishing job for my bathtub last week which is now shining a lot. I highly recommend Bob and his team to everyone for baththub refinishing in buffalo
We hired Surface Magic to refinish a bathroom in a home we just closed on. It was an ugly green tiles, tub and sink. It was awful. We could not stand looking at it any longer. So we contacted Surface Magic. They called before they came to let us know they were on there way. The arrived on time. Plus was very professional as well. They took all day to do. But boy what a difference. They even pointed out some chips in the tile and tub and did not charge us extra to fix it.Boy these guys were great. They sure did wonders for our bathroom. They really deserve 5 stars for the excellent job they did.
I was extremely impressed and satisfied with the service Surface Magic provided. My bathtub looked like it needed to be replaced. The finish had completely went dull. He refinished it and looks as good as new. Bob gave me cleaning instructions and its easier to clean now. No scrubbing just a wipe down. He was very careful with my carpet and furniture by making everything and keeping everything neat. I was impressed by his knowledge of the services he provides. I very highly recommend him. If you want great service done right Surface Magic is the place to call.
We finally had our Countertops Refinished by Surface Magic. They turned out even better then what we imagined. They were very professional and explained everything to us. They were a real pleasure to work with and will certainily use them again if we need any of there services.I referred my brother to them as he needed help with his tub. I know he will be very happy with them as well. We are very impressed with there work.Happy HolidaysThe Smiths
We love the work Surface Magic did in our home. We had them refinish our tub and surround. They did a Great Job it actually turned out better then we thought it would. They deserve 5 stars. Very helpful.
All I can say about this company is WOW! We have had 2 bath tubs refinished now, and the quality of work, service and everything in between is amazing! Surface Magic are true professionals and you cannot go wrong choosing this company to do a bath tub repair. You wont even recognize your tub when its finished...simply speechless. Their prices are great too! Ill continue using Bob and his company for years to come, and Id recommend you give his company a try as well.
A friend of ours told us about Surface Magic .So we hired them to redo our main bathroom. As that bathroom was original 1950s decor. When the home was built. Anyway they refinished that bathroom in time for the Holidays. they really made a much needed makeover in that room.
On time, quality work and quick delivery. Had to wait until the paint got dry out which is very common. I will definitely recommend them to my contacts.
Surface Magic did an excellent job on our tub and on our shower. They were able to repair a couple of other things too. Their work ethic and ability were exceptional. They gave me tips on how to treat the finished product to retain the finish. They came on time as well!They charged a fair price and I recommend them highly. They are both friendly and polite - very professional and personable at the same time. I like that they are a small family owned business and stand behind their work.
We had an awful smell in our basement. We couldnt figure out what it was. Anyway, are we glad we found these guys. They did an outstanding job. The smell has not come back and that was done months ago. That smell was so bad you didnt even want to go down there. Boy its like a night and change. We definitely would recommend there services to anyone needing it.
We sure love that Surface Magic did in our bathroom. They really knocked themselves out for us and there craftsmanship shows in there finished product. very nicely. They deserve 10 stars.
Great services if all times.. Bob and his team did a great work for us and we highly recommend him for all bathtub and countertop repairs in Buffalo NY.He is are soo professional.. and updated me with the process for bathtub repairing and reglazing. He also told us the products they will be using for their job and they were of high quality from branded companies... Apart from this he guided us how many days it will take before be start using our chimney.The process was soo seamless, quick and easy.. and they sorted all the materials spreaded on the floor and did complete clean job...In short.. my experience was really good with them for my bathtub and kitchen countertop and I strongly recommend him.
I would like to rate Bob and his team 5 starts for the work they did on my kitchen countertops. I highly recommend Wnysurfacemagic to everyone for the Countertop refinishing in Buffalo Ny
First of all, We would like to let everyone know out there, that surface Magic is magic, they did our old ugly counter tops, they were outdated and horrible looking eye sores. Just plain ugly. Surface Magic came in and now they look like model counter tops, we love to show them off to all our company. They love them. They ask us what co. did our counter tops we proudly said Surface Magic who else. No other co. is like them, and they travel far too. They are very reasonable in prices also, the contractor aims to please every time. Hes a doll we loved him. He took his time to make sure the job was done just right. And no mess. We dont know how these people write horrible reviews about them, Their dead wrong. Their just plain nasty people. Trust us, Surface Magic is a magical co.
I am very unhappy with the work that was done at my house. The first time my tub was resurfaced it ended up having dirt particles coming in through the windows onto the wet tub. Instead of being told what happened Bob tried to re-spray over the dirt, trying to cover it up. Of course, as you can imagine, it was in worse condition. In trying to cover it up I had drippings of the material used dripping within and on the outside of the tub. There was nothing that could be done but to further inconvenience my family by setting up another time to come back to sand and spray again. The surface is as if there had been sand mixed in it. I followed all of the instructions of how long we needed to wait before use. Within days the material began to peel off. I should never have paid for a job that left my tub in worse condition than before I had the repair made. I tried to get at least partial reimbursement, since now I have to get a true PROFESSIONAL in to re-do his shotty job. Of course I was denied, but he offered to come back and re-do. I just have no tolerance to go through this for a third time. My family, 3 young children and a daughter do not deserve another one of his adventures.I am hugely disappointed and would never recommend his work.The one good thing I can say is that the man was pleasant and he may have thought he tried. His work is significantly short of professional.
We loved the work Surface Magic did, they made our bathroom look like a new bathroom, they resurfaced the whole bathroom, in 3 days. Robert the contractor was very neat, he used drop clothes and made sure everything was covered from top to bottom, not one drop of glaze was on our walls or floor, he was immaculate, Very friendly contractor, great service, Were definitely going to use Surface Magic again. Call them, You won;t regret it. We should know.
This is a terrible company. I left a review regarding my experience and was contacted by their attorney shortly after. Long story short, he had to come out 5x in less than a year because the shower that had been resurfaced kept chipping. This shower was in a 1 bathroom house shared by 2 adults. Its tough having only 1 shower that cant be used for 72 after each time he repainted. The first problem started when he left all the tape and cardboard on the shower after the resurfacing. When I attempted to remove it all 72 hours later, it cracked and chipped, just like any other paint would do. When I asked him for my money back after the 4th trip, he told me that they stopped using this type of paint since it was known to not hold up but refused to redo it or refund my money. He also asked if I had dropped soap or the shampoo at all, and if so, it would void his warranty. Im not an attorney, but I would think this would be considered normal use anyway. He came back one final time before we sold the house and that time seemed to have held up the longest, probably about 6 months. We have dogs and one day will have kids, and it would have been impossible to wash either in that shower without the paint completely chipping away.I just read his response, what a joke. This is the first time Ive heard of 48 hours, I always waited 72, which should have ensured that this terrible product dried in time. Funny that that is his best response, and its different from the 300 other excuses he previously provided on each of the previous trips. His attorney never called me, she wrote me a letter and never received a response. One can tell his education level by his grammar alone. Do you really want someone like this in your house?
The job done to our bath was extremely sub par. They did offer to redo it but after 3 hours (a day off work) and a smell near the babys room that didnt go away until the next day we didnt want to deal with it. I gave 2 stars versus 1 because the people there were nice to deal with and did attempt to make it right.
Please read the update by the end.I am truly disappointed with the outcome of our bathtub. Our person had finished it off nicely to start with, and we were told to not touch it for 48 hours. Our family of 5 did not use the bathtub, and strictly did not even allow toilet use. The bathtub never dried. A week later, as any normal family would, someone needed to use the only shower-tub in the house. It was still sticky, and post-shower it was filled with hair, marks, and scratches. We continued to use the bathtub as little as we could, seeing it is very practical to ignore the stickiness in the name of hygiene. Now, a month later, the tub is still sticky, which is just the most ridiculous outcome. It is off-white, filled with hair, foot and hand marks, and peeling everywhere. It is as sticky as it was that first week. We followed our given instructions and gave the bathtub even twice as much time as it needed, and it was still wet, which means something went wrong with the application. Were going to give this company a second chance, as they said they will do it again and fix it, and UPDATE this review as we see fit.UPDATE, there is no mistake about the company, it s under my wifes name. However, they came in and fixed the mess. the bathtub in good shape now after the new paint.I just waited to make sure its ok this time.
I had Surface Magic originally do work on one of our Rentals in Buffalo NY. As the tub and tile in the bathroom was pretty disgusting. Anyway, we loved the work they did so much that we decided for them to also refinish the countertops in the kitchen as well.You bet, we will use them again if we ever need there services.
We had Surface Magic refinish our countertops. We picked out a nice color for our kitchen. Those old outdated countertops turned out even nicer then we thought they would. We really love how they turned out. It really made a big difference in our kitchen.
I had such a wonderful experience with Surface Magic! We had our master bath shower, tub, and vanity (all tile) and our two guest counter tops (Corian or something like it) reglazed. Im so pleased with the final product! The two guest baths had plain off-white counters that left the bathrooms looking eh, but they were both in good condition so I didnt want to fully replace them. They now both have a great granite look that looks amazing. Our master bath still had the original tile from the 80s so it was nice to give the tub and shower a more stone look and the vanity a granite look.Not only does the final product look great, but Bob was wonderful to work with. He helped us to pick out our colors and provided recommendations to make our bathrooms look even better.I would highly recommend working with Surface Magic - especially if you live in an older house that could use a little refresh.
Hi Everyone, first of all Id like to say everyone that gives and says bad ratings and horrible things Surface magic is whacked. I noticed there were people that gave them bad ratings and I disagreed with these people. I know friends, family and relatives that used Surface Magic, and were very satisfied with their workmanship and friendliness and professionalism, I used this co. myself and found them extremely friendly and caring. Very attentive and neat. Never left a speck of dirt behind, We love Surface Magic and the professionalism they showed, these horrible people are just nasty and hard to please. Surface Magic probably did everything to make them happy and couldnt please them. Trust us. Go with the best, go with Surface magic. How do you like that you miserable people.
They are the best Bathtub Reglazing Service provider in Buffalo NY
My tenants absolutely destroyed my bathtub...destroyed it!!! They put some kind of highly corrosive chemical into a clogged tub (I can only guess what), which ate through the porcelain, right down to the cast iron in some spots! I thought for sure I had to replace it. Bob from Surface Magic came out to examine the job when the other companies wouldnt take a look at it. He took the job and made the tub like new. He took this tub that most people wouldve thought couldnt be fixed and made it like new. The transformation was so incredible that I sent him before and after pictures, without being asked, and told him to use them in his marketing. I cant say enough about their work.
I appreciate the way they work.
Excellent job refinishing my bathtub. Would highly recomened