I cant thank these guys enoughI had 15-18 inches of sewer water in my basementThey came in and worked hard as hell to clean everything up and it was 90 degrees outAnd no breaks
I had them come in and clean my 4 carpeted rooms. they took less than an hour, and to be quite honest they didn’t seem like they took their time or cleaned well. the stains were not removed from the carpet. it doesn’t even smell good and clean. i personally could’ve rented a carpet cleaner from home depot and did a better jobAlso. the two men who came, one of them harassed me and my friend who were there supervising. the one poked fun at the way we dressed (we wore religious coverings because of our beliefs) and they were completely unprofessional and rude.i’m not happy at all with this service, they were on time but that’s about it. i recommend looking elsewhere unless you want to feel like unwelcome in your own home.
Mike, Eddie and the rest of their crew went above and beyond to help remove and clean up our basement. They were thorough, expeditious and handled our property as if it were their own.I would recommend them to anyone and look forward to using them in the future for other services.
I have used them for carpet cleaning and water damage cleanup. Thorough, complete, professional, and very reasonable costs. One of the best in the industry and definitely in WNY.
Rainbow International was very professional and responsive. They came through on a holiday weekend to clean sewage backup in our basement. They were very helpful with their explanations and were able to assist with any damages that were caused. They did a good job going through their processes and helping us understand every part of their procedure. They were well equipped and everything is also documented and clarified for your knowledge.
Very professional and upfront about everything before they started. I had 2 couches cleaned and area rug.
Owner is very nice and helpful but the team does not have the same drive that he does. I paid to have my basement dried out and treated after a sump failure, the basement was dried with previous top of floor removed. The floor was raised previously about 2. The top of the floor was taken out but all the beams underneath were not taken out. So when the floor was pressure washed and suctioned out with the shopvac I had all the beams still in place. This would be no different than sweeping and mopping around the rugs in a house. I was able to rip out all beams this past weekend and saw the mildew/mold that was left in place from halfway clearing out the basement. Now I get to pay another company to come in and clear up what should have been taken care of to start with.
Rainbow was very responsive to our needs. The technicians were very knowledgeable and courteous.