The service was unprofessional. It also felt rushed and I barely got nails done yesterday and already today 2 of them broke.
Amazing job! Took my daughter for her first time to get her toes done and they were so patient with her and did a incredible job on my husbands feet as well. Wonderful job!!!
Very pleased with the young lady. Did an awesome job.(Rosalinda) Would recommend this place to anyone.
They were very good extremely busy but they got me in fact they work very fast they do not conversate with each other and they stay focused I will be going back
Very rude i think the man was the owner of the place he rushed messy application filled them so thin to the point were from the profile view of the nail u could see a bump where the fake nail and the real nail were very very rude people charged me 45!!!! for this horrible work and the sanitation was terrible Never again will i go
I 100% DO NOT recommend this place. If you are expecting a great nail job with some great customer service this is not the place for you. I had gone to do my nails, and the nail tech was in such a rush to finish and was sort of rude. As soon as I paid and left, one of my nails Polish had LITERALLY chipped. I went back and they were upset that I had even returned to ask for a redo on that ONE finger. They started making faces and began speaking in their language. The skinny lady, that I guess owns the place? Was taking off the polish in a very aggressive way, like it was such a hassle to even do it. The customer that was next to me was speaking to Another nail tech telling them what kind of nail art she wanted, and the nail tech that was assisting her was ignoring her the whole time. Never going back to the nail salon. Absolutely NOT.
I took my 3 year old to get her first mani/pedi. The associate who took care of her was awesome! She made small talk with her and did not judge her/us on her nail color. Any place that makes my ladies feel like royalty will have my business. My Empress really felt special afterwards and I have THEM to thank for it! Thank you from the bottom of this dads heart
Love this place! The owners Chino & Lisa are super friendly. They have so many different options at great prices. They always have exactly what I want and more.😊 They are really good and fast at what they do. I never have to wait to get my nails done nor go back later. I usually go during my hour break and they always finish before that and I have time to spare. I used to go to a different salon for years, but this is my new favorite for sure 😊
I went in for a pedicure and a full set of powder nails, no words 😶 awful job on nails and the over charge me. Never again!!!
Although customer service was great, the quality of the nail products are below par. I had the dip full set and few nails have chipped/broke not even a few days later. I’m very disappointed given the price I paid. Usually my nails last 3-4 weeks...
I have been becoming here for the past 5 years, and have never been disappointed. they get me in and out in a timely manner and always exceed my expectations. Excellent staff!!!
I used to go there often and I would love their service as to welcoming me right away. Before I didnt used to have complaints or disappointments but then I started feeling worried and scared for my nails because the lady who seems that shes the owner (Im honestly not sure but the very skinny one) she rushes so fast with my nails and instead of taking them off with that machine to take off the color or pink powder thing, idk what its called... she gets a fake nail, sticks underneath my fake nail that and tries to take it off so its done faster, ALL I FEEL IS PAIN!!! She has cut a part of my nail off and I began bleeding. This was a least year ago, but better late than never. I have gotten service with the other girls there or the one of the guys and they do a better job! Every time I go Ive noticed she the one that helps take off the nails when needed but does so horribly! The one thing I believe shes best at is applying the color. Because Im nice, I end up leaving a $2 tip because I like the result of my nails but some of them DO NOT care for your nails.
My nails weren’t done the way I wanted them to be the employees started taking in their own language so me and my cousin surely knew they were talking about us because they looked at us then said stuff they had to repaint them like 3 times because they didn’t do it right they had customers wait outside for like 2 hours and they ignored them and once they were about to close they told them that they weren’t there and they started arguing also when I took off my acrylic nails the top part of my nails where green 😡 I will not go there again
I did not an appointment but then it was Thurs. They take your temperature and ask you to wash your hands. Both chairs next to me were empty but again it was Thur.
Terrible horrible place. They cut my finger deeply with the machine and they claimed I came in like that. I had a refill and they charged for a full new set. Terrible service clients are treated terribly. Owners are extremely extremely rude. They started to yell at me in front of the other clients cause I told her the lady cut me. And they’re so dirty. Right in front of my eyes they didn’t even wash the brushes just rinsed them and put them back. Never again.Forgot to update: The next day, three of my nails broke off. I have no clue how this place is still open.
I was in pain most of the experience and my nails look like I did them myself. I asked for coffin and they do not look good. Theyre all crooked 🙄 $40 that I couldve used at a good salon
DO NOT GO TO THIS PLACE!!!!!Service is HORRIBLE! Ive never had such a bad experience at a nail salon. They do what they want not what the customer wants, even if you ask them to change it or do something different to your taste or to what you originally asked for. Theyre always in a rush and not careful. Theyre so rough on your nails, and theyre in such a rush that they will forget top coatings.It hadnt even been an hour when I had to drive back to get them fixed. I asked for my money back and instead they got upset and said they couldnt do that, but they could fix them for me. They fixed my nails and 2 hours later stones were already missing again. I also noticed some nails are even and others longer than the rest. They are also so rude!! HORRIBLE PLACE!
Absolutely HORRIBLE place! Lady was watching videos on her phone while doing my nails. She wasn’t even paying attention to her job and did an absolute horrible job.
Paid $65 for manicure and pedicure shellac nails, and less than three days my white nail shellac manicure had completely come off on every hand. I called and told the manager that I had my receipt, and discussed with him about what happened, and all he had to say was okay! Poor customer service!
Terrible service. They didnt take their time to do my nails right at all. There were jagged edges and some places missing the gel. NONE of my nails were the same length. The paint was extremely messy. I had to come home and file my nails down and buff out the rough parts. Also had to repaint. TERRIBLE! I have never had such bad service on my nails.
I don’t recommend this Nail Salon at all. Horrible work and you can do a better job at home.
The best nail salon in town
This place sucks, they rushed my nails and did them very horrible, do not recommend. My manicure didn’t even take 30 min more like 5 minutes !!!!
My gel manicure is so crappy. If I wanted this kind of work I would have done it myself at home! The lady I assume is the owner was face timing with a friend while doing my manicure. I will never go back.
Absolutely disgusting!!!!!!The footbaths are not cleaned in between several pedicures. The cuticle cutters are never cleaned or even rinsed. The lady who waxes eyebrows didnt wash her greasy hands before Touching my whole face which made me break out. They completely ruined myeyebrows and then refused to give me arefund. The old creepy man who does acrylicspractically dug into my cuticle with his grosscrusty nails. I seriously doubt these peopleeven have cosmetology licenses, and if theydo their school should be investigated. These people pretend not to speak english assoon as you have a small complaint afterspeaking it well your whole visit.
Horrible service. my friends nails started to lift up after the second day of getting her nails done. very rude people and i dont reccomend this salon
This place doesn’t even deserve one star ! The owners are so rude infront of their customers I do not recommend this place at all ! As soon as you complain they start screaming & talking their own langue, and act like “you don’t know what you are saying “ they srly do not care .
2/28/2020 ., Horrible service horrible experience., I don’t recommend this place at all just got my nails done today and in less then 6hrs my nail is already broken., they didn’t put enough acrylic in my nails., my nails are literally weak like they just glue them.,
VERY RUDE! As soon as my mom and I left, her acrylic nail lifted, so we went back to get it fixed and they were really rude and told her she had to wait another hour just to get one nail fixed. Very unprofessional and had workes giving her and me attitude. Don’t go there! They also just rinsed their instruments and then reused them.
Horrible service, don’t waste your time! The OWNER rushed to do my manicure & did not do what I asked for.
They took so long to do my nail and the owner rushed to do my nails and she didn’t even do my nails how i want them and they are very rude.
VERY RUDE CUSTOMER SERVICE !!! NEVER AGAIN THEY TOOK LIKE AN 1 WHOLE HOUR TOO EVEN ASK WHAT I WANTED AND THEN TOOK ANOTHER ONE TOO EVEN START ON IT I DONT KNOW IF THEY NEED MORE WORKERS OR WHAT BUT THEY DONT EVEN DESERVE ONE STAR!
They did shellac on my nails but within an hour I noticed they started cracking, went back to get it fixed and they did absolutely nothing!!! Complete waste of money.
Their ok their work is always rushed..🤔
The chineese girl was so rude, she wanted to paint my nails over a color i had changed my mind for and i told her to take it off and she started to scream. Never going back!
Besides it being dirty, the owner shows no respect to the employees. I will never go again!
Rushes to do my nails,did not get what I wanted after four days one nail broke, just very horrible work they do there .Never again am I going 😡😡😡😡
HORRIBLE SERVICE!
The owners at Natural Nails are considerate and hardworking people. Throughout High School I would go get my nails and toe nails done every two weeks. They are kind hearted and easy to talk too. They hired ladies that speak fluent Spanish extremely gentle on the nails and would recommend them if you are at the mall and need a quick fix or just need a bit of relaxation. Thank you all for always giving me beautiful nail work.The owners of Natural Nails are considerate and hardworking people. Throughout high school, I did my toenails and toenails every two weeks. They are friendly and easy to talk too. They hired women who speak Spanish fluently, extremely nail-friendly and would recommend them if you are at the mall and need a quick solution or just need some relaxation. Thank you all for always giving me a beautiful nail job.