I DIDNT EVEN WANT TO GIVE THIS PLACE 1 STAR! I MADE A RESERVATION FOR A 10 X 15 UNIT FOR JUNE 27 2021. WHEN I GOT THERE WITH EVERYTHING I OWN THEY DIDNT HAVE THE UNIT SO I GOT 2 UNITS . THEY GAVE ME 2 LOCKS. I HAVNT BEEN IN MY STORAGE UNIT SINCE. I CANNOT GET THE LOCKS OPEN THEY ARE TOO TIGHT AND THE STORAGE LOCKER DOORS ARE CROOKED. THE KEY BROKE OFF IN ONE LOCK. THE EMPLOYEES COULDNT EVEN GET THEM OPEN. TODAYS DATE IS SEPTEMBER 28 2021. ITS BEEN 3 MONTHS SINCE IVE BEEN IN MY STORAGE UNIT. I MADE AN APPOINTMENT WEEKS AGO TO HAVE SOMEONE CUT THE LOCKS OFF. THEY NEVER SHOWED...NEVER CALLED. NOTHING! I JUST LEFT THERE AND ASKED AN EMPLOYEE TO CUT THE LOCKS OFF. HE WAS GOING TOO BUT THE GRINDER WAS BROKE AND THEY WANTED TO CHARGE ME $100.00. THIS IS THEIR FAULT AND THEY WANT TO CHARGE ME! ITS AN AWFUL PLACE WITH TERRIBLE CUSTOMER SERVICE AND I DONT RECOMMEND IT AT ALL. I USE UHAUL A LOT AND I WILL NEVER USE THIS ONE AGAIN! DO BETTER U HAUL! IM ALSO REPORTING YOU TO THE BETTER BUSINESS BUREAU!

Definitely not what I expected. What an awesome experience! Polite and efficient staff, clean facility, and no long lines. Oh...and best prices around. Well done!

Was on hold longer than it took to put on clothes boots and a mask drive to the location and still on hold at uhaul

Driving like you stole it