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Total Care Housekeeping Services
2149 W Concord Cir N, Broken Arrow, OK 74012, United States
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Total Care Housekeeping Services

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Sa
Review №1

This crew is absolutely fantastic! I just don’t have time to give my family home the time it needs to keep it clean and with how busy I am, the relief it gives me to get off work to a clean home is unbeatable. Total Care Housekeeping Services is nothing but professional and friendly to work with. I don’t trust many in my home alone but I wouldn’t hesitate to trust these folks! 10/10 recommend these services they’re life savers !

Mo
Review №2

To start, I am very particular about how my home is to look, and it made me nervous to think about letting someone else take care of it for me, but it was the BEST decision I’ve ever made. They have made me feel like a valued customer, have kept my home looking clean and neat, and have been the sweetest people. So if you’re thinking about it, do it! You definitely won’t regret it. ❤️❤️

Ma
Review №3

Usually I would never hire a cleaning service, as ive always been someone with the motto if you want something done right, do it yourself. However I did not have time to deep clean our house to prepare for a family get-together so i looked for someone who could get the job done. After scouting over their services and prices, I found Total Care to be the best option. I left for work and came home to an IMMACULATE clean and tidy home. I was beyond blew past my expectations. I will most definitely be using their services again soon.

Br
Review №4

Total Care Housekeeping has helped take so much weight off of my shoulders. After a long busy day at work it’s amazing to come home to a clean, organized house. Plus it smelled amazing, no strong chemical smell like some cleaners will leave you with. 10/10 recommend!

Br
Review №5

I have used Total Care many times and have never been disappointed. The house keepers have always done the best with all of my requests! I will not ever use another cleaning service since using this one. If you are looking for a professional, responsive, personal and caring local company, this is hands down the one to choose!

Am
Review №6

I have used their service multiple times and absolutely love it!! Such great service- they always go above and beyond my requests and my house has looked AMAZING since we started bi-weekly services. Very good quality and well worth the money!

ak
Review №7

The quality of cleaning was fantastic. They exceeded all my expectations. They are always on time and reliable with their scheduling. I always feel confident that my home is secure during their visits. The service is perfectly priced for the quality of service and the peace of mind they bring.

Sy
Review №8

Total care housekeeping is the best service i ever used. They covered everything i asked them to cover. I dont think our house has ever been this clean and organized. I recommend them and will be using them again in the future!!

Th
Review №9

This was the best service I have ever used! A couple months ago, my father fell and broke his hip, and couldnt move around very well. He had assured me that he had it handled, but when I finally came over for a visit, it was horrid! He was too stubborn to ask for help and he had let it get to the point that I couldnt do it all by myself while working a 55 hour week. I had no choice but to call a service to clean the house for him, but am I ever glad that I did! The owner was so responsive and gave me an upfront cost that was an absolute steal considering the state of the house! They worked with my fathers physical therapy appointments and left the house squeaky clean! Very friendly and punctual, and gave me the reassurance I needed that My father would be taken care of! I highly recommend and will 100% call them back if I ever need something done again!

Mi
Review №10

I don’t have the time or desire to do all the cleaning. I have been using Total Care for over a year. They do a great job, especially Maria.

Ka
Review №11

I’ve used Total Care Housekeeping for years and they never disappoint. Even during a time when we switched flooring and had a miscommunication- they came to correct the type of cleaner used on flooring, same day. They have always gone above and beyond with customer care and their cleanings. I’ve used Carmen and her crew for bi-weekly cleanings, deep cleanings and move out/in cleanings. I love all the extra touches and attention to details her crew puts in! Even down to making sure they mop their footprints as they leave the house!! Seriously, they have my home looking tidy!!!

Pa
Review №12

Employees are very nice and professional. Ive used them several times, and they always do a great job.

Te
Review №13

I don’t know where to start. I have been a bachelor for about 5 year raising a son. I’ve always felt we did a good job of keeping the house picked up and clean. I had heard of Total Care Housekeeping from a friend and thought I wouldn’t need that kind of service. Why in the world I thought this was out of sheer ignorance. My buddy wouldn’t stop talking about how it feels to come home to a professionally cleaned home. I now know what he is talking about. I had hurt my back and just wanted to get the place deep cleaned. I decided to give them a try since my buddy used Total Care. I will never look back. When I come home after they have been here all I want to do is put my feet up and soak it all in. The place smells amazing everything is right where I left it. They are so reasonable for what you get. It takes so much off my plate. I figured I would write a review since I had no idea how awesome it felt to come home to this.

al
Review №14

Terrible service... did not clean what needed to be cleaned. They were given specific areas to work on and did everything BUT what was asked.... broke materials in the home and the owner was no help at all. Do not use this service! Terrible terrible job. Not worth the money!!!!

Me
Review №15

This has been the best company I have ever used— Mayra did a fantastic job on my house— it looked and smelled amazing when I walked in the door! It’s such a nice feeling when you know you’re getting your moneys worth! Don’t hesitate to call Total Care— you will not regret it!

Ke
Review №16

Hired them 2 weeks before moving into our renovated house from a house fire for a 6-8 hour deep clean. Was very clear and upfront about what needed done on a specific day as we were to move in next day. House was empty and all new except kitchen. From the beginning my main request was to clean the windows from the installation company leaving caulk smears. After that the new light fixtures and closet built ins to be dusted and to clean kitchen from construction guys using it. Kitchen was absolutely dirty no doubt about it, but it is also a single row of 5 cabinets with a stove top and sink only as half of kitchen had been removed. They were almost an hour late and I couldnt wait any longer on them so sent text message listing the 3 things to be done as a reminder. Came home that night and only kitchen had been cleaned so we had to go get cleaning products and clean the rest. They then tried to tell me she spent all day on kitchen except that I had video surveillance recorded of when she arrived and left. Oh and she misunderstood what I wanted even though it was listed #1-3 in emails weeks prior and again in texts that day and kitchen wasnt #1. So in the end they billed me for 4 hours to clean 6 feet of kitchen counter, stove top and sink with no consideration for time and money they cost me. I only paid for the hours she was there and probably shouldnt have paid for that considering the rest. Wish I would have hired anyone else!!

Cr
Review №17

My experience with Total Care Housekeeping has always been exceptional. My husband and I have used them now for a couple of years. The girls are ALWAYS on time and ALWAYS do a great job. Upon arrival the girls always ask if there’s any problem areas that I would like for them to spend extra time. They are ALWAYS friendly and they ALWAYS leave our house looking very nice! I would definitely recommend them! Thank you Total Care Housekeeping for being a dependable and always reliable cleaning service!

Ba
Review №18

The owner is incredibly helpful and friendly! Their prices are incredibly fair and the house looks amazing after!

Co
Review №19

Absolutely recommend!! They did an amazing job on my home and everyone was friendly and easy to work with! My husband says Im a little OCD with cleaning, and Lorena V. blew me away!! Great attention to detail and everything I asked for was done (and even some I didnt think to ask!)

Ch
Review №20

RUN THE OTHER DIRECTION Rating would be ZERO Stars (if that was possible).===Ive used professional cleaning services for nearly ten years & know what to expect.===Hired Total Care Housekeeping Services for bi-weekly housekeeping a year ago. Great over the initial two months until the experienced housekeeper was changed to a trainee.Definite DROP in quality of service with the replacement. Brought this to Carmens (owner) attention who gave excuses, but the quality continued to DECLINE. Carmen boasts of 100% satisfaction guarantee within 24 hour notice of issue. THIS IS NOT TRUE AT ALL. Carmen ignores problems and when requesting a refund, she ignores that as well . . .Requested several times over the past four months for Carmen to perform a SITE INSPECTION to see the low quality of work, but to date NOTHING. She states that she will come, but never calls back to schedule it.Low quality coupled with NO CUSTOMER SERVICE AT ALL.

Ha
Review №21

Total care housekeeping did an EXCEPTIONAL job on cleaning my very large home! I did a deep clean 8 hour service with only one lady that came out and I couldnt of asked for a better job! She was on time came at 9 am sharp and stayed til 5 pm. She did not take one break and not once did she slack off or slow down. She didnt just clean only the areas where you can see like other housekeeping services. She moved whole pieces of furniture to clean behind and under. She dusted everything, cleaned my walls, my baseboards, blinds, every bathroom to perfection, every room to perfection. I mean the list literally goes on and on. I didnt have to correct one thing and I am very picky so I was so pleasantly surprised! After she was done with a couple rooms she would ask me to go look to see if she missed anything or needed to fix something. She was just so sweet andNice. I have used other housekeeping services in the area and this one beats themAll. Honestly I dont know what any of these other negative reviews are talking about. I think with some people you just cant ever satisfy them. Also the person I scheduled my appointment with over the phone was so nice and professional. She explained everything so perfectly and answered any questions I had. Plus they were able to get me in super quick. Iam honestly just in utter shock with how great my house looks! She exceeded all myExpectations!! I will definitely be having the same lady come out every week now. Would recommend this company to everyone. Dont go off of the negative reviews trust meCall and schedule an appointment and see forYourself there great!!

Ta
Review №22

Total care gives attention to detail. They are thorough when cleaning. Excellent customer service skills. We look forward to every visit!

Th
Review №23

Havent heard from anyone

He
Review №24

The housekeepers are always prompt and on time and always do an exceptional job.

To
Review №25

Leaving flyers all over Non Solicitations neighborhood (Eagle Creek), bad business, next time law enforcement will be called.The City of Broken Arrow established Ordinance No. 3207 section II 7-3 D as follows:“No person shall canvas or solicit the occupants of a residence where the premises or neighborhoods where a Homeowner’s Association has displayed a sign prohibiting such activity...

ke
Review №26

I hired them to clean my house before we moved in. They didn’t clean anything and then when I tried to get a refund no one would return my phone call.

Cr
Review №27

I paid for a 6-hour heavy clean of an empty house. Several items were noteven touched (kitchen cabinets, blinds, toilet in 2nd bathroom.) The owner claimed the toilet was so soiled it was not able to be cleaned; however, I sent another company in there after Total Care was there, and she wasable to get the toilet clean with a little bleach. They refused to go back out and fix what she had missed. VERY UNPROFESSIONAL BEHAVIOR for almost $200.

Ka
Review №28

Total house cleaning did a horrible job on my small apartment. Never had them come back

Jo
Review №29

They never call you back

Er
Review №30

Fast, and general cleaning with a specific list of things to be done.

Information
2 Photos
30 Comments
3.3 Rating
  • Address:2149 W Concord Cir N, Broken Arrow, OK 74012, United States
  • Site:http://totalcaremaintenance.com/
  • Phone:+1 918-851-9338
Categories
  • House cleaning service
  • Cleaning service
  • Janitorial service
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