Incredible customer service and results oriented business. Always responsive to our needs. By far best value Ive found for back end business support!
They dont pay enough compared to the other call centers Ive worked for.
They were polite
Very quick to solve my problem. Very professional .
The best, quick service.
MicahTek has a culture of excellence! Their level of customer service and professionalism is second to none. They are always prompt, courteous and gracious to resolve the request of the caller to complete satisfaction. The management team is amazing!!! They can create any array of logistics to resolve any situation to the needs of my request. I highly recommend MicahTek for all your customer service needs and support. I could not accomplish any of my daily task without them. What a blessing!
Great Mexican food!
A safe place to work.
I worked at MicahTek during my high school and early college years. It was the perfect after school job with very flexible hours to meet my schedule needs. The training staff was very efficient and after one week of training I was confident in my ability to be knowledgeable on the phone with customers. The management staff was always there to help answer questions if needed. This was a great place to work and I cherish my time there. I made many lifetime friends as well. Wonderful company to work for!
Meh.
We have worked with MicahTek for over 3 years, and they have always done an amazing job for our donors. Their management team communicates effectively, and they deliver on their commitments. I love that they take each one of our calls personally and demonstrate the vision of our ministry. Their rates are very competitively priced, and the results and willingness to help us grow and reach more lives is a blessing.
We have been working with Micahtek for over 10 years and have expanded to use a majority of their services. The employees are great to work with and really do care about the client. The call center and customer service agents represent our ministry well.Having worked with many other database and service providers in the past, I really appreciate how easy it is to contact somebody at Micahtek. We have a single point of contact who has really taken the time to get to know us and we consider her an extension of our staff.
We use MicahTek for our customer support and merchandise distribution. They are great to work with and get the job done immediately. They will bend over backwards to help you and always available to answer questions. They make you look good because they deliver on time..EVERY time. Awesome company!
Very friendly staff
I’ve been employed by MicahTek for a little over 15 years and currently holding a position as a Client Services Manager. I have always appreciated that MicahTek is a family friendly atmosphere. I’ve practically “grown up” in this company and I’ve made some lifelong friends who are pretty much like family. I love that we have the privilege to be the Lord’s hands extended to help support many ministries as they are reaching the lost all around the world. I also have enjoyed seeing and being a part of great success amongst several for-profit clients. I’m thankful to work for a company who’s heartbeat is to provide top notch service solutions for the growth desired by their clients.
MicahTek is a great company. Employees are dependable, helpful and courteous! We enjoy working with the staff and are very appreciative of the good work they do. Every so often, the call center provides incorrect information in their reporting and we rely on the representatives in Client Services to assist us with those errors. They go above and beyond to make sure our needs are met.
We use MicahTek for our customer support call center and replacement parts distribution. They do a fantastic job. Their people are highly competent and professional. Our feedback from the end users is always positive. Their staff and management are great people to work with. They are solutions based thinkers. They are always responsive to needs and proactive with improvement ideas. Its a pleasure to partner with such a great company and great people.
Saints Alive Ministries has been using Micahtek almost since the day its doors opened. They have been an outstanding source of every type of support. Their many products and the outstanding support teams have never failed to give us the highest quality in every regard. six stars out of five.
One of if not the best job I’ve ever had. Great training program, incredible work environment, everyone is there to help you thrive and enjoy the what you do. They generously worked with my class schedule and every single staff member and co-worker I had were extremely kind and encouraging. I couldn’t speak more highly of them!
I love working at mikahtek
Whether you want to grow your business or your professional experience, MicahTek is a great place to do it. I have worked in multiple departments at MicahTek over the years, and I am truly impressed by how much this company has grown since I began there—and especially in the past year or two. Honestly, when I started as a call center agent, I would have never envisioned the career growth and skill development that I’ve personally experienced working at MicahTek. In my time here, the staff at MicahTek have generally been very supportive, encouraging, attentive, and accommodating, making every effort to help people—employees AND clients—achieve their goals. Our various teams are continuously developing new services and custom solutions as the needs of our partners evolve, and everyone works diligently at all times to improve our existing processes and quality of service in response to feedback. I’ve found that the variety of service offerings makes it a rewarding work environment for a vast array of skillsets and they have always been happy to offer upward mobility when possible to those who excel in their positions and add value to the company. It’s been a great place to work, always a comfortable and friendly atmosphere. I can honestly recommend it.
Ive had the privilege of working at MicahTek for almost 7 years working in a couple different departments in the call center and I can honestly says hands down its been my best job ever. When you work with a team that works together you know you can accomplish a lot!! Id definitely recommend using MicahTek and working at MicahTek, call center jobs are very flexible to fit almost any ones needs.
I have been working with Micahtek for over 6 years and have been very satisfied with their services. Their customer service is outstanding. My representative SF goes above and beyond in assisting me with any issues I may have. I highly recommend to all non-profit organization.
MicahTek is a client-focused company that offers white-glove service to their clientele. I have personally toured their call and order fulfillment center. The attention-to-detail is amazing. They have a low turnover rate of call center staff-- a testimony to how they treat and value their employees--who in turn support the organizations they serve! I highly recommend MicahTek.
It has been a privilege and honor to have worked for MicahTek for 17 years.MicahTek arms are extended to everyone who needs it. Our mission statement clearly depicts who we are as a company, Solutions you need, for the Growth you desire! With a strong vision and foundation we aim high to achieve our clients goals and solidify their dreams!
Great job and great people to be around. Starting out they do a great job getting you comfortable and making sure you know how to do your job. The people are really friendly and are some of the best people I know. Management keeps you on track but also is willing to answer any questions about your job. I enjoy working there and recommend it.
MicahTek is a fantastic place to work! I have had the privilege to work here for more than 16 years. The employees are carefully selected and trained to be conscientious representatives of our clients while providing numerous rewarding opportunities for them as individuals to invest in their own careers. I am proud to say that MicahTek employees are compassionate, sincere and have a desire to serve .
The most excellent in service, consistency and communication. Will meet the needs for your ministry and/or business to be sure that you stay connected with the many people who appreciate and value your movement. The Micahtek team is certainly a gift from God and greatly appreciated.
Our team loves working with MicahTek. We use them as our database and customer service aspect of our ministry. Our representative is Shelly, and she is extremely kind and helpful (not to mention great communication). The staff has thorough knowledge of their systems, and they always offer solutions to any questions that we come across.
MicahTek has been instrumental in providing customer service support during and after the traditional Monday - Friday, 9a - 5p workday.Their follow-up is timely and allows us to service customers in excellence. The technical, system-based knowledge of our corporate representatives allows for quick troubleshooting resolutions. Emails are responded to in a timely fashion if not immediately. - Bill Winston Ministries
Our Ministry has been partnering with Micahtek for 30 years this summer! In that time we have had the opportunity to work with almost every area of service they have to offer and have been more than satisfied. The owners and personnel at Micahtek have always gone above expectations to help us grow and have been more like an extension of our personal ministry staff. They are a blessing! Happy anniversary Micahtek!
We worked with MicahTek recently on a project for our Ministry. They were fast in their communications and responses when we had questions. The Reports had a lot of information organized and filtered in various ways depending on your needs. The information we received about the calls/orders was sometimes incomplete and vague.
MicahTek is a fantastic place to work and do business. I worked there for 10 years and only left to pursue others dreams and goals for my life. The people at MicahTek were like family to me and made it hard to leave them behind. Their focus on Christ and doing the right thing is what has attracted people to work for them as well as use their services for their businesses. It has been 11 years since I worked there and now my husband and I own our own business. I know if we ever need the many types of services that MicahTek offers they would be our first choice.
Micahtek has been a tremendous help to us! They provide customer service support which frees our team up to focus on managing the many ministries and projects here. They have a plethora of services and weve even considered other ways that we can utilize them moving forward.
Micahtek is a great company who employs some of the kindest and most customer service oriented people Ive worked with. They are professional, responsive, and are always there with solutions to help us look good and perform well! They offer so many services to make growing ministries more effective and cutting edge!
I have been at MicahTek for a little over two years and I love it! It is such a positive and encouraging environment to work in. We all work together to serve callers and clients with excellence. I believe MicahTek is a great company to use because they truly care about helping people, and they’re always working to improve in any way they can!
I have worked with Micahtek for close to 10 years. They did such a great job with our call center that we started to use them for other services as well. Now they do all of our shipping, print our letters, and manage our database and the backend of our website. They are very responsive and bend over backwards to help us. They dont make many mistakes but when they do, they own it and are willing to make it right. I would highly recommend them.
I truly enjoy working at MicahTek. Great staff with great services for our clients. We will find a way to help you increase revenue while saving you money. 19 services and growing.
I have been a MicahTek employee off and on throughout the last 16 years. I couldnt be more Blessed to work for the Best of the Best! MicahTek is my home away from home. It is such a joy to be doing the Lords work.
Our office uses Micahteks database for a variety of functions. It houses all of our donors, donations, and merchandise. Those who use it to run reports on donors would probably give four stars. Those who work in it entering new constituents, processing donations, and running weekly letters would give it three stars.The interface seems outdated. Its difficult to explain but many things, which could seemingly be a one step process, often take two. Also, it lacks some functionality when doing searches.While the staff are willing to help - so often it seems they dont know their own product and communicating with them can be difficult - but they are responsive and available.It is a good system and meets our needs. Every database is problematic in some way - and as I said, the reporting side of Micahtek - is fantastic and really delivers helpful data on donors.
Hands down the best company Ive ever worked for. After almost 10 years here, Micahtek is my home away from home and I feel extremely proud and fortunate to call them my employer. They value diversity and all positions big and small, youll never feel like theres not someone who cares and has an ear to listen to your concerns should you have any. Aside from the environment, our database management and reporting tools are top of the line. We are constantly updating our systems to serve with the most up to date technology and ensuring we are always a step above our competitors and it shows in our large client base and their satisfaction levels. The owners are smart, dedicated, down to earth people that are doing all the right things to ensure this companys long term success in the growing world and I am excited to see where we are in the next 5, 10+ years.
As a media agency weve referred our clients to MicahTek. If you are looking to outsource your customer service, MicahTek can be a great solution. Ive enjoyed working with their quality staff and our clients appreciate the service they are receiving.
We use MicahTek to handle all of our fulfillment needs. They do a great job for us. Their staff is professional, well trained, and very customer focused. I highly recommend them.
The staff from top to bottom is dedicated to serving the needs of the client.The turnkey package provides services together in one place that is not available from anyone else. Service levels are constantly monitored and the customer service managers provide personalized service to each of their clients without regard to the amount of services provided.
We have been using Micahtek for years. The software is great for capturing data and has a lot of great features for running a partnership program. Very detailed information to really target what you need.The account managers have been professional to work with and helpful at addressing anything we need. Great company and professional!
I have had the opportunity to work with Micahtek for the last 6 years. In that time they have have always went above and beyond to provide excellent customer service and support for our team, so that we can provide excellent service for our partners. They have a solid team of problem solvers that provides solid solutions for any need we have had. I highly recommend Michatek.
I have had the good fortune of having MicahTek as my employer for the last 9 years. The people that work here are amazing and truly give you a family environment. It really feels like with the team we have here, we can accomplish anything.
Our company has been with Micahtek for many years and we are so pleased with their service. They are very personable, professional and prompt. When an issue has come up or an error has been made they make every effort to take care of us and our donors and always offer to provide extra training to their agents when needed. When changes have to be made to our script or policies they are very prompt in making the adjustments. They seem to take a personal interest in making our ministry/business as successful as possible. I would highly recommend them to any ministry or business.
Very professional, knowledgeable, and helpful team who take time to understand your needs and only sell you the services that you need.
Micahatek has proven to be a professional and cost effective solution to handling calls outside of business hours. They have a great staff in the call center and communicate timely with our management. I would highly recommend their services to all non profit organizations.
Over the past 10 years I have found them to be a great source for call center and especially since we require customized screens for many complex scenarios... different programs on different stations... complex offers that change almost daily.Their reporting capability is extremely helpful both from a standardized reporting and customized reporting aspect.Their staff is friendly and responsive.We consider our partnership with Micahtek to be a key component of our success and would not want to make it without the support they provide and the integral role they play in our organization.They are very competitive and I find their value added services are well worth the expense.
One stop shop for all my fullfillment needs...everyone is so amazing
I’ve worked at MicahTek for 16 years! Must be a great place to work! We are truly a group of people that care about each other and love serving our clients.
I have worked with MicahTek, Inc for over 13 years. They provide great customer support. The team at MicahTek, Inc have a willingness to help their clients achieve their goals. Great company to work with.
We have been working with MicahTek for a few years now and we have nothing but great things to say about them. Their professional customer service makes it easy to do business with them. We have absolutely no complaints and hope to continue working with MicahTek and their staff.
I have worked with Micahtek on and off for over 5 years and highly recommend their services. Their agents are top notch and their leadership always goes above and beyond. They are timely to respond and incrediblely accommodating. I look forward to working with them for years to come.
MicahTek has been helping our ministry for over a decade with order fulfillment, donor management software, mailing our newsletters, and answering our phones. They are always professional and do a great job of serving our ministry. We really appreciate MicahTek and highly recommend them to others.
I have had the pleasure of working at Micahtek and with all of our clients for the past 20 years. The variety and quality of services is second to none. We will provide the solutions that you need so that you are able to grow into what God has put you on this Earth to do.
Weve been working with MicahTek for the past 2 years. Theyve been outstanding partners as we established our startup organization - always willing to lend a hand, with terrific service. If youre looking for a capable, reliable one-stop-shop for your donor and back office services, I recommend them highly.
Great company to work for! It truly is a family atmosphere and I know that carries over to our clients. I love the work we do and the variety of services we provide.
I work with MicahTek printing department several times a month and am always so happy with the work they do. Quick turn around and always quality products. I would highly recommend them for most any printing needs.
I have worked with MicahTek for over 6 years (my company has been with them even longer). I cannot say enough about their great customer service; quick (nearly immediate) responses to calls and emails and quick to fix any errors they may be responsible for. Unfortunately when we updated our website our systems dont sync with theirs as well as they used to...this is the only complaint we have currently but hope in the future it will be resolved.
MicahTek has partnered with many companies to help them manage their customers and supporters resulting in years of successful client relationships.The uniqueness of MicahTek is the number of services they provide under one roof. Through a variety of core services like Call Center, Fulfillment, Software Solutions and eCommerce, their Tulsa based operation has helped organizations reduce costly overhead as well as improved and long lasting customer relationships. Their consolidated service model is amazingly effective and their Customer Service department is excellent. MicahTek’s ability to understand complex challenges and provide creative solutions has been a consistent standard in their service model. If you are looking for a company you can trust to be your business partner I recommend giving them a call.
Awesome people and awesome work environment! They really do have a genuine care for their clients and their clients customers. MicahTeks goal is to help their clients succeed and that is not just some mantra, but something I truly noticed in the way MicahTek staff approaches their clients needs, goals, and objectives.
We have just started working with MicahTEK. So far, our experience has been very positive—and exceeded expectations in several areas. In the short time we been in partnership with MicahTEK, we are impressed with the professional attentive and responsive support we have received from the sales team to the client services management team. We look forward to a long-term partnership.--Bible League International
I have worked at MicahTek for 13 years and have enjoyed my time there. The people are wonderful and caring. I look forward to continue being apart of the wonderful Micahtek team.
SleepBit, LLC has worked with MicahTek over the last three years and in every regard have been professional, on schedule and supportive. The staff has always gone beyond expectations. Being a local company our management has toured the MicahTek facilities and they are five star. We recommend MicahTek highly and without reservation!
Micahtek is the one of the best jobs I have had. Ive been working in the customer service department and enjoy helping our supporters everyday. Get team to be a part of and work with.
MicahTek has been a great blessing to our organization. They are efficient and professional. They have also been very responsive to our needs and concerns.
MicahTek is a pleasure to work with. They provide great professionalism, attentive service and are always willing to help. Their Representatives speak to the callers with respect and kindness and they deliver superb customer service. I am so glad to have had the opportunity to work with MicahTek and their excellent staff.
Micahtek is a phenomenal company to work with. The staff is great to work with and they are flexible when there is a need to be addressed. I would recommend them for your call center needs.
Ive worked with MicahTek for 2 years. The after hours Call Center provides outstanding support. The team is professional, helpful and cooperative with their customers.
MicahTeK staff and facilities are second to none. We visited facility. We are using MicahTek for overflow ministry calls, and now for e commerce orders and fulfillment. Very responsive. We enjoy our relationship and as our opportunities and needs grow we are confident in MicahTeks ability to grow with us.
I have been working with MicahTek for 2 years. Their customer service and support is excellent. They are professional and courteous and have helped us reach our goals.
I have been a part of MicahTek’s team for 8 years. The staff is absolutely wonderful. They truly care not only for each employee, but also for each and every client. MicahTek continually improves and adds services for their clients and enjoys seeing clients grow throughout their partnership. I am very proud to be part of MicahTek’s team and recommend them for any organization looking to flourish and expand their reach.
MicahTek is an amazing Partner with our company. Their approach to Service is unmatched in the Industry. Their staff is a sea of experts in their individual fields. One Amazing Company!!!!
Terrible place. They represent dozens of con artist “ministries” that scam people out of their last dollars and call themselves Christians for it.
I have worked with MicahTek for the past 2.5 years. They are professional, fast and dependable. They communicate well and go above and beyond to meet their customers needs!
MicahTek provides excellent service and is so easy to work with. I highly recommend them for inbound toll-free services, which we utilize during our radio fundraising campaigns.
Micahteks staff has always been that of excellence. Professional and courteous in every way. They excel in making our jobs easier.
I have had the privilege of working with the team at Micahtex for many years. Recently CTVN when to them to help us find a solution to expand our ministrys connections with hurting people. They took the time to listen and then think out of the box to create a new avenue for us in ministry.I highly recommend this organization for their heart for service and desire for excellence.
MicahTek offers back office services to organizations needing help with Call Center and Fulfillment as well as other services. I recommend checking them out especially if you are fundraising or offering a product on TV or radio. Their Call CenterTulsa office is actually in Broken Arrow.
I have worked at MicahTek for a few months, and I have met some of the nicest and most helpful people of my life! Everyone is amazing to work with.
Micah tek is an excellent service oriented company to work with. Their service is high quality. Our representative is wonderful, knowledgeable, caring, efficient and a gem to work with.
This is a great company with very helpful staff. We have been with them for more than 5 years and we are thankful for their years of service.
MicahTek has been partnering with the House of Destiny for many years. We cherish our relationship with their team. Theyre always very responsive to the needs we have and are willing to go the extra mile to assist us.
When I started at Micahtek nearly 13 years ago, I made a decision to see every shift as a ministry opportunity. As an agent I provided service for a variety of clients ranging from prayer, to orders and donations, to health products. Each call was an opportunity to positively affect a life.The longer I have worked at Micahtek, and moved into different positions, my views and horizons have expanded. Now I see each call we take as a chance to affect the WORLD! I regularly tell our Call Center Agents, Each call is an opportunity to serve not only our clients, but also make an impact on the lives of countless individuals all over the world through prayer and products sales. - The prayers we pray, the products we sell, could be what changes the life of THIS generations Billy Graham! Its an honor to work with such a diverse group of clients, and help each client fulfill their visions, dreams, and goals.
Awesome organization, from the leadership team all the way down to the front line workers they have a heart to serve and ensure all the needs of each and every client are met. Highly recommend every chance we get.
For almost two decades, we have been blessed with Micahtek’s services. They have been professional and always accommodating. They provide next level service.
Micah Teks customer service is second to none! They always come through with a prompt and thorough resolution to any customer need, and do it with a smile!
MICAHTEK has been an amazing community partner for the Broken Arrow Police Department. They bring snacks every month for the whole department. They also write thank you notes to the Officers thanking them for their service. We appreciate MICAHTEK being a partner in prevention!
OK staff, but dont count on your hours, actually just dont rely on anything with this company. You can work from home starting out but its quite a hassle. Wish they were better all around.
I have worked for the MicahTek family for 6 years. I am honored to work for a team that promotes teamwork, family, and growth. Micahtek constantly strives to grow our clients by providing solutions to any obstacle that my arise.
Always pleasant to work with and quick to respond to your need. Would highly recommend!
We have been working with MicahTek for many years and they have always been lovely to work with, especially David and Shelly. Good service and communicate well with our team and customers.
Great company! We love working with Micahtek. They are very responsive and helpful.
Micahtek is a great company to work for! The people I work with are like my 2nd family . The company has helped me grow Im very blessed to be an employee of Micahtek. Would recommend this place for all your needs
We use MicahTek to keep track of our donor base and it has been the most convenient and easy program to use with very helpful staff getting back to us for any kind of questions
Great company with a staff that is committed to getting the job done right. We have been working with MicahTek for well over a decade and they have help us grow year after year!
It has been a privilege and honor to be able to work with MicahTek. They are a great group of people to be able to work with and work for as well.