Todd Brown, as well as his staff are superb! They take care of all your requests in a very timely manner and many times go way beyond. They are extremely knowledgeable about their products and are always willing to help with making the RIGHT decisions that BEST fit the customer.Could not recommend this State Farm Insurance Agent more highly. They are the BEST!
So grateful to have my agent right here on Main Street where we both have our businesses. Leslie has never been anything but prompt in getting back with me, be it a quote or a claim. Always services us with courtesy and a smile in her voice!
If you don’t already use State Farm, you should. I had a recent claim with them and the service from this company has been fantastic.
I have dealt with Todd Brown and previously his father Tilt Brown for around 18 years. They have never done us wrong.
Ashley Federick is super-helpful and responsive with any questions. She stayed in touch and priced our coverage over a period of a few years and was able to earn our business.
Have been with this agency for years, every time we call to add to our policy or make changes they are very helpful and friendly a d always give us all our options.
Been with Todd Brown for years and they have always gone above and beyond for me. Great people and they treat me well
We have used State Farm (Todd Brown’s Office) for several years now. Our experience with the the insurance agents at this office has been great! They are easy to talk to, certainly work on your behalf and are exceeding knowledgeable in this line of work! They make sure to look at all of your options and are super helpful in figuring out what works best for you! Highly recommend this office!
This is the best team ever! Ashley you were a great help today! Thank you!
Todd has been our Insurance Agent since we moved here in 2016. The prices for auto and homeowners insurance with State Farm are fair and affordable. His staff is excellent and they continue to impress us with their hospitality and genuine care about their customers. They always respond in a timely fashion to questions or concerns and they will drop what they are doing to help with anything you need. Todd Brown and his staff are the best!
I worked with Ashley on getting both my renters and auto insurances. Ashley is very kind and sweet. She has been very patient with me and what I really love about her is that she has NEVER been pushy at all. She offers you choices, literally, offers. If Ashley says she is going to send you or call you, she will. I am looking forward to continue my business with her and this office!
This is the office to use if you have State Farm. If you don’t have State Farm you should! They are very helpful and will answer any questions you have. Vicki is especially nice. She has helped with with my car insurance and motorcycle insurance. Saved me tons of money.
Todd Brown has been my insurance agent for many years, and I could not be more pleased with the personal service I have received from him and his staff.
Great service. Have been using this agency since it was Todds dads and had no complaints. Moved away for a couple years and didnt get close to as good of service from that agent. Switched back as soon as I came back to Tulsa and couldnt be happier.
I have known Todd for at least 40 years and have been a customer now for around 30 of those years. We have had numerous cars, homes and life insurance over the years. His staff is always friendly and knowledgeable - willing to go the extra mile to help out. I would suggest you give them a call for any of your insurance and banking needs to see how they can best help you.
I have been covered under State Farm for about a year now, and I have had nothing but positive experience with this agency. The staff is kind and informative. I have done business with Ashley, and she always does her best to get you the best deal possible on a plan, and she is very quick to respond with any information. Highly recommend this agency! Local, informative, and kind!
We have been with Todd Brown State Farm for over 20 years. We have already received great service. Thank you for all your help over these years.
This particular location has the friendliest, most efficient staff of insurance people that I have ever encountered. I had plenty of questions and my rep, Heidi, took the time to answer each and every one of them in laymans terms do that I could understand.Sometimes you never get to actually see the person whose name is on the door, but Todd always has a smile & a handshake ready. I know that my policy is in good hands!
Todd and his staff are awesome. Very nice and always there when you need them
Always great customer service!
Todd has been my State Farm Agent, and Ashley Frederick has been my contact there for about a year. I have nothing but grand things to say about both! Any time I have a question, or if they are offering a special promotion, I am contacted immediately. I will maintain this insurance and agent even if I move out of the area! I highly recommend this agent/insurance.
Most friendly and helpful customer service I have ever had the pleasure of experiencing! After my accident, they were very helpful and understanding of my situation! I even do all of my banking with State Farm through Todd Browns office and am allowed free cash withdrawals at any ATM! Love Todd Brown’s office and employees! 10/10, highly recommend!
I have a personal articles policy with Todd Browns office. I called after having to make a repair on Jewelry covered by the policy, and found the entire amount was covered. A check was sent in the mail that same day I called. Great Job Heidi, Todd Browns State Farm office. I have also visited this office numerous times and the staff is always very kind and courteous. Highly recommend this office for insurance needs.
I have used this State Farm Agency office for 45 years. The Todd Brown team has always been professional, knowledgeable and has provided exemplary customer service. In addition to having the great products offered by State Farm, they go the extra mile to sure our needs were met. I highly recommend this agency to anyone.
Working with the Todd Brown State Farm office is great. They are quick to respond and thorough in their work. I especially enjoy working with Ashley. I couldnt recommend them highly enough.
I highly recommend Todd Brown and his friendly, professional staff. They represent the caring team that we all desire to partner with. This office has served me and my family for nearly 40 years, and I have only the highest praise and appreciation for their courteous, efficient and caring staff.
They are always so helpful anytime I changed addresses they were fast to update my policy. They are very friendly.
Ive used Todd Brown and State Farm Insurance for 30 years, 2 roof replacements(2 different homes), several auto body claims, kids, grandkids and all.Great Insurance company-great agent.
We highly recommend Todd Browns State Farm office in Broken Arrow. They have been behind our family for many years. Theyve seen us through thick & thin, and their personal attention to the details of our accounts has been a huge blessing! We are comforted knowing that our insurance needs are handled competently by the office staff there!
Love Todd Browns office. They go through the extra mile to make you feel well taken care of. Even if I could save a few dollars somewhere else, I do not ever see myself leaving them. Love them!
Feels like family to me, they are well meant, offer good advice and give fair pricing. They make me feel and my family protected at all times. Thank you for your attention and beautiful service!
We recently refinanced our mortgage through State Farm. The process was seamless and exceptionally well handled. Leslie answered all of our questions and made sure we understood every step of the process. We never felt we were in the dark on anything which gave us peace of mind.
This is my 20th year with State Farm at this same branch and just wanted to say how fantastic they are! They have always been very helpful with my specific needs, and coming from someone who changes cars often, and has multiple properties, this is invaluable. They are always friendly and genuinely care about my families protection and coverage. Thank you!
We have done business, with Leslie Grayson, for over 25 years. She is very, very knowledgeable, regarding all aspects, of State Farm. She is the most caring and pleasant person, you will ever deal with. She gets the info, when you need it. Her performance is outstanding. If, you really need a thorough insurance, please contact her. You will be very pleased.
So pleased with the customer service I receive at Todd Browns office! The staff are hard working, who make it a point to get to know their clients and not treat you as a number. They make sure to get to know you and what you need to provide you with the best policy fit for you, individually, and not try sell you things you may not need. Thank you Todd Brown and staff for taking care of my family.
The State Farm Todd Brown Agency in Broken Arrow has been very easy to work with. Our agent, Ashley, has been very helpful in explaining all of the different insurance options available to us. We’ve been with State Farm for many years and representatives like Todd Brown Agency are a big reason why. Highly recommended.
I have had home and auto insurance here for over a decade and just filed my first claim for a collision with a deer. State farm has made my experience more difficult at every step, from not calling me back as they told me they would, to lazy adjusters writing estimates from their desk without looking at the damage to my truck. Had to pay out of pocket to fix my truck because I still have not received the funds and it has been almost 3 weeks. I have been treated better by 3rd party insurances in the past than I am by my own insurance company now. I recommend to take you business elsewhere as I plan to!
I have had insurance with Todd Brown State Farm for almost 10 years now. I’ve also financed a couple vehicles with them and it made my car shopping/purchasing experience so much easier! Everyone there is so friendly and helpful!! They all go above and beyond!
I shopped all around town and Todd Browns office was the best by far! Leslie was so sweet, and helped me custom build a car/renters insurance policy that best fit my needs and budget. I highly recommend!
I would highly recommend working with Todd Browns team! We specifically worked with Rhonda Crockett who made sure we understood our coverage, answered whatever questions we might have had, and overall made sure we got the best deal we could have as a newly married couple!
Todd Browns office has been AMAZING! my rep Heidi has been more than helpful with all of my policies! We have mine and my husbands vehicles house boat and 401k. Heidi even came across town to my office so i could sign some papers. Ive been in 2 wrecks and they have been very helpful through the whole process Heidi even called to check on me after I left the hospital. She gave me all of the info I needed and has checked up again after the claims department started their processes. When I hadnt heard anything back she got ahold of them so they could give me a status update! I highly recommend State Farm Todd Browns office in Broken Arrow! I will never go anywhere else! ! Ask for Heidi Brown shell will take care of you and even stay after hours if you cant make it in before 5!!!
I have had State Farm insurance since I was able to have my license. I was originally with Tilt and Moved to Todd once he retired. The staff is amazing, I have personally used Leslie Grayson for everything and she is the most gracious and wonderful person. She is able to help me with any questions and is very prompt in getting back with me either thru email or phone. Thank you Leslie for making insurance easier.
Todd and his staff are careful, professional, caring, and friendly. I trust them, and I recommend them without reservation.
Ive been a customer for years, they are all very nice
This agency is very professional and efficient. Ashley my agent is very sweet and gets the job done ✅ I recommend State Farm, Todd Brown to everyone. My Oklahoma Family all use them!
My wife and I have been with this office since we moved to BA in 1988. Love the staff and have always been treated promptly, personally and professionally. Highly recommended!
Have done business with this agency for years. Amazing customer service, quick response on claims, great consultation on making sure we are covered and friendly, knowledgeable staff. Highly recommend to anyone who needs someone to look out for them!
I have been with State Farm for almost 30 years. The people at this office have always been very friendly and courteous to me. I have never not felt welcomed by them either on the phone or in person. They truly are like a good neighbor!
Consistently Good..👍
I’ve used agent Todd Brown’s office for several years, they are very professional, knowledgeable and have always taken care of my insurance needs promptly without any glitches.I highly recommend!
We had a home break in and car theft and Todds office was great to work with. They kept in touch with us during the process as well as the national center for claims. When it came time for settlement on the totaled car, the amount was right inline with bluebook values.
Ashley Frederick is outstanding!! She always go above and beyond to help you. I highly recommend Todd Browns office for insurance.
My wife and I have been State Farm customers for our entire adult life (thats a long time in the rearview mirror). Moving to Broken Arrow a few years ago, gave us the chance to keep this relationship using Todd Browns office. My business insurance fell right in line and Leslie Grayson was awesome to work with! I would highly recommend their office for all your insurance needs.
The absolute best!!! Very helpful and professional. Look no further for your insurance needs. We have been with them for many many years.
I have been a customer of Tilt/Todd Brown State Farm for 20-something years. Great people, especially the support staff. Any issues, emergency or not, have been taken care of immediately.
Weve had nothing but friendly, fast, and accurate service from Todd Browns office! I appreciate everyone there for being so helpful...no matter how confused I may get...
Very friendly and personal staff. They have been very helpful in all my insurance needs and very knowledgeable with all the processes of getting insurance, and I was able to get all my answers and buy my insurance without any hassle.
Love Todd Brown’s office! The whole staff is amazing and so very helpful!! Wouldn’t do business anywhere else! 💕
Have been with Todds office for years. They are always nice and friendly. Very helpful every time I have a question or concern.
No one likes having to make an insurance claim, but they make it easy and painless with their caring sensitivity. Im not a customer, Im a friend. and have been for decades...
My family and I have been associated with Todd Brown State Farm Insurance for over 25 years and have been pleased with all services provided by their company.
It is the place where i buy my insurance i have bought my insurance. There for many years they are the nicest people there.
Great agency and people working there especially Ashley. She saved me bunch of money through her experience in the field.
Been my ins agent for years. Great customer service.
I have used their office for over 10 years. I have received excellent service. They are always there to help!
Ive had State Farm Insurance with Todd Brown for almost twenty years. The employees are super helpful and all my requests/needs are handled quickly and happily. Such a friendly staff and great insurance!!
The staff at Todd Browns off are very friendly and fhey make everything seem simple and effortless and do an amazing job!
Our entire family has done business with this office for 9 years. Excellent customer service and insurance rates!
I was sitting In the parking lot with my children. waiting on my husband. An employee with long dark hair walked behind my car and around to the front. Staring at me and made me uncomfortable.One of the employees called the cops on me. 3 cops showed up and said it was reported I was parked there and it was suspicious. I was with my 3 kids. How is that suspicious. I was sitting in my car with my 3 children on my phone and talking with them. How is that suspicious?!!!The employee called the cops instead of coming to me and asking me why I was there. Either this woman makes a point to make everything her business or i was racially profiled and didnt have enough decency to come and knock on my window and speak with me. Not only that my husband was scared to death wondering what happened that there was 2 police SUVs and a police car surrounding his wife and children knowing we were waiting on him and doing nothing wrong.On top of all that I had to block these employees. Heidi barker brown tried to friend me on Facebook after all this happened. Who does that?Who calls the cops on someone and than tries to friend that person on Facebook. They also hid all reviews after my husband posted one on facebook. They should be embarrassed.
Would 100% recommend Todd Brown in Broken Arrow! Friendly staff! Always answer my questions in a timely manner.
Very nice people with good service, and willing to work with you and keep you informed on what’s happening
Highly recommend agent Todd Brown at State Farm in Broken Arrow!Leslie Grayson who works there is Awesome!
Everyone at Todds office is a pleasure to work with ...They are very friendly and knowledgeable!
State Farm, Todd Browns office in Broken Arrow takes good care of their insured. Leslie is awesome!!
Everyone is always so polite and Leslie is just the best!
Todds office is always friendly & they provide excellent service!!! If you dont already have a State Farm Agent you need to give them a call!!
There has never been another insurance agency with more knowledge and experience in the industry. They whole-heartedly care about you and your family!
I have used this office for the past 3 years. Leslie always goes above and beyond to make sure everything is taken care of.
Best customer service around!
Great people
Great help
Friendly staff!