Me and my Husband have been in business with Anago of Cleveland since February 2019. If you are new to the cleaning industry or a veteran they have an amazing Operations team (Wayne & Renee) that provides a wealth of knowledge to grow your company. Within 2 years we have grown to a level that has allowed both of us to leave our jobs. The anago team comes with years of experience to help their franchisees be successful! I highly recommend doing business with them if you are looking to grow your business in a positive and professional organization. Chastity and Jeff run a well oiled machine and are definitely leaders in the field, your growth with them is only limited by your own ambition!
I have been working at Anago of Cleveland less than a year, since day one Anago has welcomed me and my business experiences with open arms. The people are absolutely fantastic and always willing to help. Anago has a home like culture where you feel valued and appreciated for your work. A company where you can make the best of your skills and surround yourself with people who are smart, humble, and hard working. At Anago we have fun in a fast paced environment with diverse individuals that make up one great team with the help of supportive leaders that encourage and promote a family environment. This I feel starts with the Amazing Top Notch Leaders of the company (President) Jeff Schaffer and (Vice President) Chastity Schaffer. I believe that I have found the company that complements my idea for how a company should operate. The experience as an employee has been absolutely fantastic!
Great place with great people. If your going to start a business, this should be your first stop in getting information. Anago has a great team and great understanding of your wants and needs. I highly recommend them..
Anago of Cleveland did an excellent job cleaning our carpet! We are very satisfied with the results and they are a pleasure to work with. Thank you so much for your effort!
Its been a very good experience working with Anago Cleaning Service thank you for letting me be a part of the franchise ownership team and I look forward to working with you guys for a long time . Being a new franchise owner Ive been receiving contacts as promised and really appreciate it. Have a bless day 🙏🏽. Thank you again 🙂
I have been employed at the Cleveland Anago office for over 2 years now. This office is team oriented and we are like a little family here. Jeff and Chastity Care not only about growing this business but more important taking good care of their clients as well as always being fair and helpful with the franchises. Customer Service is the strong point of this office and the Anago Brand. I can compare first hand because I have worked for my share of other companies that only cared about selling and gaining accounts but not taking care of them. In these hard times with the pandemic going on they have always been reasonable and understanding with our clients- never backing them into a corner. I am also impressed that Jeff and Chasity care about their employees, trust us in our roles and stand by us- and it never hurts that we have fun when we can here. :-)
Excellent place to work. We all get along and the owners are great too. I enjoy working here.
It is an honor to recommend Anago Commercial Cleaning Services of Cleveland. Jeff and Chastity Schaffer were introduced to us and came highly recommended by a valued business partner. We have been partners for ten (10) years providing insurance and risk management services to Jeff, Chastity and the Anago of Cleveland Team. Jeff & Chastity exhibit qualities of safety first for their employees and clients. They are always looking for ways to make their business better and the environment for their clients safer. This is supported by their excellent loss control over the years. Their payment history for insurance premiums is excellent. Jeff, Chastity Schaffer and the Anago of Cleveland staff are a great team to partner with as customer service, ethical standards and quick response is their motto.
Anago Commercial Cleaning Company is a wonderful place to work. The people are professional and knowledgeable in all aspects of the business.
Anago of Cleveland is the perfect balance of value-added service to franchisees as well as clients. For franchisees, the training and support allows them to run a very successful, very professional commercial cleaning company very quickly. For clients, they receive nationally-recognized commercial cleaning from locally owned-and-operated franchisees. Jeff and Chastity and their team are the glue that hold it all together and everyone benefits from that!
Great place to work! Very welcoming atmosphere surrounded by genuine people :)
I was hired recently. I will advise after I work there.
Anago of Cleveland is a very professional, courteous, and very accommodating franchise company. Jeff and Chastity Schaffer have been very knowledgeable and super helpful when it comes to understanding the franchise industry and the way their business process works. Other than the initial cost of purchasing a franchise they do everything they can to find accounts for your business.. I would say purchasing a franchise thru Jeff and Chastity has been one of my best decisions and I would recommend them and their superb values to anyone.
We recently had Anago clean our showroom for the holiday season, and they did a phenomenal job!!! I highly recommend their services to anyone looking for a quality and professional job. Thank you so much.
I have been doing business with Jeff, Chastity and Jolene since 2015. They have always been very professional and reliable. I like the way they use a color coordinated system to prevent cross contamination. They also use high quality cleaning products and floor finish. I would highly recommend them for your business.
I am editing this post because your reply suggests that you do not know who I am, but Chasity (vice president) also sends an email implying that it was childish for this review to be submitted. Among so much more, it is this sort of dishonesty that has warranted your one star rating. To lie on a Google review I believe is proof in itself.
Dear Renee Saraniti,I am writing to thank you for the quality of service provided by Anago Cleaning. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability that you have demonstrated each and every day, and the way you conduct business as a whole.We have, and will continue to, recommend your services to other companies and contacts. Our team could not be more satisfied with Anago’s work, and we look forward to continuing this relationship into the future.All the best,Shane
The owners are great to work with and very responsive. Highly recommend!
We have been very pleased with the quality of work and the team that provides our nightly service. Immediate response from the owner whenever there has been a question or additional services needed. The management is always available to speak with us, and visits the site on a regular basis to make sure all our requests are met and done to our satisfaction.
The overall experience with Anago has been amazing. There have been some small hiccups with poor communication by former account reps, but each time I brought up a concern the customer experience team was on top of it to make sure it was corrected right away. The team we have cleaning our office now has been great and are always happy to make any adjustments (always small items) when I ask them. Very happy with our experience!
Awaiting a promised refund and have not been able to obtain it.
Ive had the pleasure of working with Anago of Cleveland for over 2 years now. Not only are they a client partner, but they clean my companys office in Avon, Ohio. Team mates rave about our sparkling clean work environment - all thanks to Anago of Clevelands office cleaning services! I highly recommend Anago of Cleveland - they provide fantastic services and are genuinely good people.
While our initial contact about hiring them to clean seemed positive it went south after that. We hired them to strip and wax floors in our school. They promised to supply wax and all supplies. That did not happen. The floors were not done correctly. In addition they used many of our supplies. When we contacted them about the job and we were not happy they sent out the crew who once again used our supplies and then ran to Home Depot for supplies.Not what was promised. There response was they are old floors. They also complained that we did not pay the bill however we never received any bill. In addition they outsource this job to a company that did not do quality work. Think twice before you hire this company for doing floors
I have been working with Jeff for many years. They provide great service and quality work. I highly recommend Anago of Cleveland they handle all our commercial cleaning needs.
The staff at Anago of Cleveland are very friendly and very professional. The quality of services provided exceeded my expectations!
What a great crew and caring staff. They have taken amazing care of my business! Top notch!
The cleaning quality is horrible! the cleaning is being done during business hours and the person who is cleaning has no manors! She starts vacuuming while we are working with customers and have to be asked to stop so that the customer can hear what is being said. The quality of the cleaning is bad! a 10 year old could do a better job of cleaning then her. When a manager is not in the office she will clean for half hour 45 mins and then leave!