This clinic seems to have a revolving door where counselors are concerned. There is very little support nor empathy coming from the staff towards the patients. They dont seem to get the concept of addiction. Because as an addict, and as a HUMAN, we are bound to make mistakes. They have a ZERO TOLERANCE system in effect at this place. They should at least give us ONE chance....yet they do not. And the rules change so rapidly and all the time. We never know what were not supposed to do or what were supposed to do until were dealing with a consequence of our mistake. I feel like I have to walk on egg shells, hoping they havent put another rule into affect that I havent been informed of, that I may accidentally break. The staff is very unprofessional and rude. They are not, at all, compassionate, nor do they show respect towards the patients/clients....on most occasions. I get sick to my stomach every morning knowing I have to go there. But Im an addict and would be dead without this medication.

Honestly..this place saved my life.After a lifetime of addiction, this is the only thing that worked.I owe them a huge debt of gratitude, that I can never repay.

WITH THE HELP OF NEW BRITAIN CLINC & MY CONCERLOR I GOT MY LIFE BACK LOVE WHOM I AM NOW WITHOUT THE USE OF THAT JUNK THAT WAS KILLING ME!! THANKS TO THEM IVE BEEN CLEAN SINCE 8/28/97 I THANK YOU WHOM EVER CAME UP WITH THIS PROGRAM BECAUSE THANKS TO THIS PROGRAM I GOT MY LIFE BACK CLEAN FOR 22 YEARS COULDNT HAD DONE IT WITHOUT THERE HELP👏👏

Sent to another town because of someone getting in my face in thw lobby 3 weeks earlier. The staff DOES NOT CARE ABOUT YOU!!! They love the control they have over you! None of them have a clue what they are doing half of them are hood boogers.

I wouldnt be where I am today!!!! This clinic has helped me kick my 14 year addiction to Heroin=Im grateful that this place is here! Today I am living life! Enjoying it! I have found myself again and I love who I am today!!!!!! Ive been clean since November 6th 2013!!!! 😊💋💯💜💪👍😃👣👀❤💙💯

Great place that finally helped me overcome a horrible addiction and remain sober for 12 years as of this June

They have been getting better with treating people i have to say now and if u get the right counselor that helps alot to. So they are working out the kinks in the good way.

I have been sober for a long time it helped me take my life back

Great place that allowed me to finally beat a really bad addiction. I have been clean since June 2008 and been doing wonderful ever since and the same place helped my husband.

Great place !!! im guest dosing here for the second time and it is great with no problem getting paperwork handled

Its been a few years but they give me my life back ! & been able to stay clean !! If you have had enough this is the way to go

This place is nothing but a big business rehab center which has become more about profit than helping people I’d take my chances in the street before I set foot in this place

Thanks uritexejagh

Great place!

SAVED MY LIFE