I went there with my old PC after another repair shop refused to even look at it. The guy at Reboot took the tower, popped the cover off, found the problem and in 20 minutes I was out with my pc and it was running better than before. I recommend them to everyone now.
I brought my CAD mobile workstation in to Reboot to diagnose some slow performance and have been very happy with their professionalism, capabilities, and pricing. They helped me configure my settings for maximum performance and I am very happy with the value they have already brought to my company. I will definitely be back for managed IT services and a new workstation build.
If you are looking for IT sanity and found yourself at Reboot Computers, look no further. Heres my short story. With zero notice at about 5:45 PM this evening, David came to my rescue. He introduced me to a very inexpensive secure method of creating a virtual private network so that me and my employees can log into our office computers using MS Remote Desktop without opening up any ports in my firewall. He walked me through the setup process twice, and when one of the systems needed to be upgraded to Windows 10 Pro to enable remoting, he walked me through that process too.
Gave David carte blanche on a new gaming PC build. As someone who knows little about the workings of a PC, but loves gaming, I just asked he keep the price reasonable and deliver on the performance. David delivered a PC like a proud father, beaming about how well he did getting me great prices on each component. I was more than happy to pay the VERY reasonable price on a machine that outperforms nearly 90% of others on the market (and I have the testing to back it up). Amazing work for a bargain price.
Im very pleased with the service. Very helpful. Local, Fast and Efficient. I bought all my computers from this place. Very trust worthy. They take their time to answer all your questions.
Wanted to repair the phone charging part, was told that they will give me a call in couple day when part comes in, never got a phone call back. 1 week later I called to them asked if part came in, they said yes, I can drop off the phone and pick it up the next day, and they will call me back next day with the time. Nobody called me back. Called them again Kevin said that he is not sure if he can finish it next day, told me to call him next day, I called the next day, he said that he preferred not to open the phone because he is not sure if he can be on time finishing. They promised me the same day service, it turned out 3 days even with out trying to change the easy part from the phone. Will never come back there and will not recommend to anybody!
Great experience! Identified the issue within minutes, offered a very affordable solution and I was on my way up and running! Highly recommended!
I cannot say enough about Adam and the boys at reboot...I purchased a refurbished Dell a year ago that worked flawlessly for $150. I just upgraded to a much newer Dell a month ago and again works flawlessly and he took the old one in trade. The newer model has every bell and whistle a person needs for business and only cost $350.He is incredible at repair but if you need a machine see him first, he will save you $700 and unlike the box stores, he stands behind his products.Thanks for everything Adam
Great place to buy and sell computer parts. Excellent customer service. Great people to talk to also if you are nerdish like me.
So, I brought in an old overly heavy monolith of a Dell laptop.I recieved an honest (to me) evaluation of the remaining lifespan and already knowing that Windows 7 support was ending, I decided to purchase another laptop from their shop with my old data transferred to the new one.I would highly recommend this shop and would go there in the future.
David and Troy were very helpful in diagnosing my sons laptop and their service charge was reasonable. I will continue to keep them in mind for all of my future computer needs.
Very good store for Computer and related service. They also offer service contracté To Companies.
I called and spoke with Adam and he promptly went into trying to help troubleshoot my computer issue over the phone. When that wasnt enough he advised me to come in and he would take a look at the modem for me...for FREE. He went in and rearranged my ram sticks and everything was fine. He provided the greatest customer service and attentiveness. I would def recommend going to ReBoot Computer Sales & Service!!!
Great customer service! Troy put my mind at ease with his knowledge and expertise!
Adam is our IT guy at work, and he is always very responsive and reliable. Would recommend to anyone looking for industrial, commercial, or just personal service.
I couldnt recommend them enough! Great customer service, great communication, fast service and well worth it!
Good guys. Great customer service. Fair pricing. They dont try to up sell you.
Friendly, helpful staff. Very good talking to them
Our customer experience here was excellent. The service was knowledgable, helpful, and friendly. These guys really know what they’re doing and clearly enjoy their work. I highly recomnend them for your tech needs.
I recently brought my laptop in for a tune up and some popup issues. Spoke to Adam at drop off and he told me up front what was included in the diagnostic charge. He also explained how I would be told what was wrong with my laptop and what it would cost to fix any issues before work was performed. Spoke to Troy once diagnostic was complete and was told what needed to be fixed. He went over all my options and best cost related repairs. Upon pickup I spoke to Kevin and he further explained why I had popups, what website add-ons to avoid to prevent this from happening again. Plus, he stated what my options were if I ever wanted to make my laptop faster. These guys were great! They definitely know computers and I would definitely recommend them!
I went there looking for a tablet because computers just arent my thing.He tolerated me and found me a cute little basic laptop
Both Carl and Adam sincerely care and enjoy to solve every issue with your computer, and some issues with your phones, they are very open to inquiries on pricing and they will warn you in great detail about any potential risks, they will ensure to check information if they are not entirely sure on the issue at hand, and will always get you with an answer if you give them the time they require. I highly recommend this business for any and all of your computer issued and I have had multiple visits
I cannot say enough about the level of customer service and dedication to resolving the problems I was experience. I highly recommended Reboot!
No shaming, no judgement! Just expertise and friendly fast service. Congratulations on your new location!
Great people. Great service. Great value.
I recently had an issue with my graphics card, and I needed something to hold me by, until my new graphics card came in. I was told over the phone, were the definition of older graphics cards, and i could purchase an older PCIE graphics card for $20. SO i stopped in to look, and there was only 1 available. Untested, and it came from a computer that over-heated. Not only did they charge me double for the card ($50), the card is faulty when i personally tested it when i got home. Colored artifacts everywhere on the screen. When I called, it was kinda shrugged off. At least I can still use the card to browse the web, but I cant help feel a bit screwed over in the end. $50 for something untested, and in the end, surprise surprise, it only worth browsing the web... Cant help but feel screwed a bit. I mean $5 for something that works for browsing the web is fair... Not $50.
Very professional fast same day service ...
They did a great job of explaining everything that was wrong with my computer, why and how they had to fix it. The price was great and the guys were friendly and professional!
Top notch costumer service and knowledgable technicians. Seth answered my questions thoroughly and at a level that I could understand even though I don’t know much computer jargon.
Let me start off by saying, I have built quite a few computers in my day, & I am quite knowledgeable in the field. I ran into a problem with my most recent build and I called Adam and she help me troubleshoot it over the phone. That wasnt enough so he offered to let me bring the PC and and diagnose it for free. This day in age that is unheard of. above and beyond service and knowledge. My problem was fixed through them at no charge whatsoever. I was told to give a good review. I just want to thank them for all that theyve done
I hadnt been able to get my computer to work for months, replacing parts and trying new things, but when I finally gave in and looked up a computer repair store, I found ReBoot and gave it a shot. Carl not only fixed my computer right up, but stayed late because he was having fun doing it. I cannot thank him enough for his help, and I will definitely recommend this place to anyone looking for computer help.
Fast and professional service. Experts that gave me personal service at a very reasonable price.
Very polite and straightforward about the process of fixing my laptop!
They explain to me with clarity of what kind of computer I need for collage and their price is right when buying replacement parts for my pc especially my asus charger. thank you so much :-)
Very good service, reliable, very professional and responsible.
Stay far away. For toy repair anyway. They had 2 drones of mine and 2 helicopters for repairs. One drone was there for 3 months! (Ultimately never repaired after all the lies day after day). One drone was given back repaired and was never actually fixed (and apparently I was charged under the table, not on the books). The 2 helicopters were supposedly handed off to a friend of the workers (because they dont actually repair helicopters) and 1 was given back butchered, one was untouched. (Charged me $200). After waiting 2 weeks for the owner to respond, leaving several messeges and Facebook posts, I got furious and demanded answeres. The owner gave me my money back (for what they had receipts for) and now Im stuck with no working drones or helis AND the $100 battery I left them is dead!!! STAY AWAY FROM THIS DREADFUL PLACE.
BEST PLACE EVER IM AM NOT JOKING AT ALL I LOVE THIS PLACE
Very nice and charismatic employees! Would recommend!!
Couldnt fix my computer screen to work properly
Fast friendly service great pricing
I highly recommend this business. 5 stars!
Know what they are talking about. Very friendly and very fair.
Very decent parts inventory
If anyone needs any kind of computer, ipad or iphone fixed go to ReBoot Computer Sales & Service. My hard drive crashed and they fixed it in 2 hours that is right 2 Hours!!!!They saved me !!!! I am graduating in 2 weeks from Graduate School and had many projects due this week.They are awesome!!!!
Excellent service, thank you.
Fast, excellent and professional service.
Gotta say that these guys are computer geniuses..my phone was bogged down and turning on and off..brought it to Reboot and blamo, back to normal..brought my fathers laptop down soon after and they killed it..these guys are on point
Great Local business!!
They fixed my problem and didnt judge me #browserhistory
Great customer service
Very helpful staff
Best Computer Repair Shop in Bristol
Very professional
Super helpful!!!
Excellent!!!!!