Very nice owner helped us find the cube and get set up right away. Very clean, and easy access. Options worked great for our needs

My storage unit flooded three times! The insurance they had me buy covered nothing, saying it was a flood!

I highly recommend CubeSmart Self Storage! The manager Jason at the Bristol, CT location was extremely knowledgeable and helpful.

Easy to sign up.Easy to access. Flexible engagement. Helpful customer service.

Great manager. Very helpful on move in. Very professional.

Management help with what I need with no problem

Very nice peaceful atmosphere, staff is amazing, Im sure Ill be back.

We were able to reserve a Cube on line, and heard from the company within minutes. We were able to see our storage area and sign the agreements as soon as we arrived at the storage facility. The person who helped us was wonderfully friendly and efficient. Kathy explained everything carefully and thoroughly. The unit itself is very clean and dry; and the entire facility is secure. We are very pleased.

My first time renting a unit here. Dan helped me on the phone choosing a unit and changed my mind when I was planning on going elsewhere. When I came to see the unit, Catherine was super helpful and professional. She made sure that while I was signing up I was priority #1 she made me well aware of all the policies of the facility and walked me through anything I did not understand until I felt comfortable with everything I was signing.

Met Catherine and Dan. Awesome people. High energy people. Have been with them for a week. They are not pushy at all. Very normal and helpful. Went online to save on insurance. Online deals for cubesmart are awesome.

Friendly service and convenient location

The facility is clean and the staff are friendly and helpful.

Everyone was kind and always kept my belongings safe.Very clean and reasonable price

You might think it does not matter if a storage facility cares about you. I mean really, it is just a place you store your stuff. But I can attest -- it does matter-- and so therefore I am happy to store my stuff here, because Cathy & Dan truly show they care.

Staff, very nice understanding guy helped me out during a difficult time and even had me laughing. Will highly recommend this location because of your employee.

I had my first experience at Cube Smart just about 6 years ago. Cathy was the employee then and now. She was and is so sweet nice and professional. She took her time in finding me just the space I needed and gave me an awesome deal!! The security of the business makes me feel like my belongings are safe. I will recommend Cube Smart to anyone I know looking for a space!!!!

As a returning customer, I was happily surprised that Catherine Colon answered the phone. Although it had been years since we spoke she knew who I was before I could tell her my name. She is an exceptional person, with compassion and very professional. She goes above and beyond to help you get the best unit with the best price. I could never imagine going to another storage company. The service at Cube Smart on Lake Ave I. Bristol CT Is outstanding. I thank you from the bottom of my heart for all that you do to make a difficult situation easier. Cathy you are the BEST. YOU DESERVE AN AWARD FOR YOUR WORK!!!

Amazing place and experience, Cathy is a breath of fresh air and so helpful and caring she help me get the perfect space! Recommend this place 100 percent!

The managers here are phenomenal!!!! They should be RECOGNIZED for everything they do, just as much as they do for us valuable customers. No hard work should go un noticed. They take pride in their jobs, and care about us and our property there at Cube Smart Storage. Please give these managers the recognition they deserve. I recommend this storage to anyone i know due to the managers you have working in the Bristol location. Thank you. I am one happy customer!!

Staff was great but wow storage prices are nuts!!!!

I am so pleased with the service. Its my first time having to rent. The girls made it a great experience. My son Josh is the one that recommended Cubesmart because he rented here before. I would definitely rent here again and have also recommended others to come here. Thumbs up!!!

I have had a unit here for several years! I love coming in to the office to see Cathy! She’s great! Friendly, helpful and curtious every time! Thanks Cathy!

Excellent service, and a really friendly staff. They really went above and beyond to meet my needs, even helping me pick the right storage unit for me! It is obvious that they take pride in their jobs and the business.A pleasure doing business with them.

Cathy was extremely helpful with obtaining a new storage space. Not only did she beat the price of the competitor that we were storing at, but she offered a discount that allowed us to get a larger space. Thank you Cathy and Cubesmart for your amazing service! Will highly recommend you to all!

The staff here helped choose the proper storage space that fit my needs. They allowed me access to my unit that fit my schedule and their professionalism and knowledge is second to none. I had the confidence that my belongings were always safe and secure. I highly recommend CubeSmart in Bristol.Thank you!!

Reserved the storage bin online. Had a follow up call from CubeSmart with a day or two. The manager, Darlene, was very professional and helpful during the paperwork. Great experience all around. Submitted requests online for two other storage companies in the area and never was contacted by either. CubeSmart’s gain!

The service was quick and friendly. I felt like I knew her for years. I trust this place because of their choice in employees. I will always do business with Cube. In fact another storage place recommended them to me.

Both Cathy and Susan made an out of state move so much better! They were very accommodating and have worked with me every step during my transition to settling in my new home state. Much appreciation!

Switched from a storage facility that Ive have for over 15 years and I am so thankful I did. Cathy is amazing and takes every second you need to help you understand your options and help you find the right unit. SOOO grateful for her! facility is clean, safe, and I cant compliment the friendly staff there enough. would recommend to EVERYONE!!!!

Clean, safe and great prices. Office staff are very kind and welcoming.

Dan helped me. He was very informative about which unit I should use. I have dealt with Dan & Kathy and they both were very helpful and polite. I would absolutely recommend this location to anyone!

The hospitality was great, service was excellent, Cleanliness gets an a+.. Everything i needed when i needed it in a timely fashion...thank you. Highly recommend anyone.Signed,First time customer for life !!

Susan and Cathy are always very friendly when I go to pay my unit and always very helpful. Its also very clean and they keep the place well organized. I would recommend using cubesmart in Bristol to anyone. Great service and great prices!!

Cathy was extremely helpful and the process was quick and efficient. She showed me where everything I needed, was. Climate control is upstairs, and theres an elevator with 2 flat bed push carts on it. There are locks for purchse at the cube smart office, but for $15.00. Got a deal on the first month, paid $24.00 at signing for administrative rental fees, and $12.00 for the monthly insurance premium (covers $2,000 damage). Total was $37.52 after tax. Great deal. It will be $90 per month for a 5x10 unit.

Cathy was very helpful when I was checking in. Since this was my first time renting a unit, she made sure to go over everything with me. She was very friendly and made me feel comfortable.

Staff is extremely professional and friendly. I would recommend CubeSmart to anyone who needs storage. It is conveniently located and prices are right as well.

Management was super nice and customer service won me over. Not to mention the facility was super clean and well kept! I highly recommend!

After a 6 hour drive, I arrived 5 minutes before closing. Cathy Colon, the manager there, was not only receptive and willing to wait, she advised on the best possible deal, answered any questions I had, allowed me to view the unit options, and even made some recommendations upon my inquiry regarding food options as we were hungry after a long drive. Enthusiasm goes a long way and whenever someone puts in 100% into assuring the customer has a great experience, you can confidently say that is the best way to retain a customer. Top that off with the best rates and space for the money I have encountered in the area, its an easy decision. Facility is also under surveillance, gated, and space is obviously locked, so security appears to be of no concern.My experience was very good. Thank you for saving me money too.

Place is clean nice place to store your belongings

Catherine helped me and my friend get set up in a timely and professional manner. Highly recommended.

The staff was welcoming and professional and went above and beyond to make sure that all my concerns and needs were addressed. A game service, awesome people!!!

I love cubesmart Lake Ave Bristol Ct location because when I went to move my belongings to a storage I was at my lowest point. I had no where to go and was practically homeless. I was so upset and crying. The manager on shift that day Darlene P felt so bad for me being new to the area not having any contacts for apartments. She told me about her landlord and gave me his number to try. I called left him a message about my situation. He did not have anything right at that moment but told me he would in early April. The rest is history. I will be moving to my new apartment in AprilThank you to Darlene and Cathy for listening to me that day. Thank you for the best WOW moment of my life.Andrea Ellis Womack.

It was terrific working with the staff at the Lake Avenue, Bristol CT office. They were efficient and very helpful and I would recommend this establishment.

Catherine and Dan excellent service!

High recommend this facility. I just moved out today after nearly two years. The staff was always professional and personable, but they especially helped out when there were some snafus with my international shipping company: they were perceprive, took personal initiative to suggest solutions and to make things easier for me. The facility itself was clean and as I expected, probably similar to other storage units. But the peopole actually CAN make a difference. Will never need to use them again, but would do so without hesitation.

Miss colon is amazing, shes so helpful.

My experience was awesome Bob was excellent he explained things very well answered all my questions he was very polite he had an awesome personality very helpful i love how the place was clean spacie well organized i was very very pleased i like how Bob has a great since of humor

Excellent customer service. the ladies at this location have been kind courteous friendly & most helpful.

Cathy is great so down to earth personalty, she gets the Queens awards

Very knowledgeable, friendly, clean place, over all, great experience and excellent customer service.

CATHERINE COLON WAS SO HELPFUL.VERY POLITE AND SHOWED US A FEW UNITS.PLACE WAS SO CLEAN.VERY CUSTOMER FRIENDLY.ASSET TO CUBESMART.KEEP UP THE GREAT WORK.

Cathy heart is in her job. She went above and beyond to get me in a great unit. Thanks

The staff here is phenomenal, Cathy is so helpful and there are always a pleasure to see when I need to get into my unit.

So far a 5 start for service. Cathy was really helpful. The storage units look like they are in good condition.

People working there are very helpful, and friendly.very clean units.

Hi kathy..employees very friendly &Helpful..safe & secure..🔓🔑

The staff here was extremely accommodating and helpful. I would definitely store my things here again.

I was given wrong entry code. Keyad to exist is nowhere near the gate. Rep at the front desk went through the lease process with people who arrived after me (and did not have a reservation) before me - so much for first come.Last time I saw my stuff, a robbery of other units had occured. I guess those cameras arent watched.I have had my unit red tagged and locked out with no explination. They took it off, but have no idea why it was done. Top notch staff, eh?

Very friendly place thankful for all the help Catherine gave us .

Had a very good experience with Cathy colon very friendly and customer service and is very good at her job.

I never rented a unit before so wasnt to sure what to get (Catherine Colon)was very helpful in helping me and not to mention she was so pleasant

Not sure how this place gets a 5 star review my rates got jacked up by $20 in a year and a half, $107.00 a month for a 5 ×10 unit total ripoff not to mention i should have gotten back $30 cause i cleaned my unit out 2 weeks before the end of the month but suprise its not refundable. People raved about the clean facility ill give them that but they leave out the car repairs that are being made on the property which is against cubesmarts policy also good luck when you want to use the elevator for the second floor it rarely works and the transfer carts are always missing, my opinion D- rating for equipment maintenance. I moved my stuff to ez storage on W.Queen St in Southington the prices are way cheaper so i suggest everyone should do the same.

Love Darlene and Cathy always goes above and beyond

They helped me find the rite storage for my fruniture at a good price

Everything I expected. Friendly service done in a timely manner.

They were very accomadating and helpful

Staff is knowledgeable and helpful. Would definitely recommend.

Very professional & very helpful.

Great customer service, very helpful, and nice.

Ms. colon provide get service.

They are so nice and willing to help at any time!!!!

Staff very helpful and friendly.

Very friendly staff, clean and just a good experience. I recomend this place to anyone looking for storage

Quick and painless, Couldnt have asked for better service!

Great availability

Great staff and very friendly,

Great people, very helpful!!

Very nice people

Quick, helpful and to the point.

The people there could not be nicer

Excellent Helpful Staff

Self explanatory!

Not too shabby.

Cathy is 👍

I never thought that cubeSmart storage was so close to where I live, it was a very good experience and they were very kind to me and I will thank them very much 👍

Excellent thats my Laker