Very professional and informative. Great work, all employees that I met were very nice and helpful.. I highly recommend!!
Have a 2017 Toyota Sienna that hit a raccoon. It broke my bumper, a/c condenser, and a few other parts. A mile down the road part of my radiator protector started flapping in the wind. I had to drive 7 hours sounding like a helicopter. The a/c isnt working properly after they replaced the condenser. Then, about a week later the bumper is falling off. They also, painted the new bumper and it is no where near where it should be. Looks awful! If you think about using these people think again! I could have used a guy in is backyard that could of done a better job! I brought it to the Joe Hudson in Alabama and they were laughing at the poor work! Ill post pictures later.
All around great experience. Im very happy with the outcome of my repairs and the professionaism of the shop. The front desk clerk is a gem. Any services needed in the future will be done here without a doubt.
I loved everything about my experience with this place until I went to pick up the car. We had a door replaced because someone side swiped us. The outside of the car looked great but when I opened the door it was a total mess. There were footprints everywhere, sticky goop all over the backseat, greasy handprints on all the doors, a huge streak of white grease up and down one side of the window, scratches on the wood grain in the middle console that werent there before, a crack in the trim around the inside door handle on the replaced door (which they offered to replace, but still). I couldnt believe they didnt make any effort whatsoever to clean up all the mess they made when doing the repair. Especially since they told me they had just detailed it when they gave me the keys. I guess detailing to them is washing the outside of the car because it looked absolutely flawless. Then, after they brought someone out (twice, because he still didnt get it all the first time) to wipe the car out, the car wouldnt start when we went to leave (which has never happened since we bought it). They had to come boost our battery and told us it was probably from where they had it hooked up to run tests on it as that process can drain the battery. That may very well be true but after the experience we had been having up to that point it was really just the icing on the cake. The customer service experience I had all the way up to this point was absolutely great. They were so professional and went the extra mile to keep me updated every step of the way and made me feel so confident that my vehicle was in good hands. Thats why I was so disappointed when I picked up the vehicle in the condition it was in. After this experience I just cant recommend them to anyone else and I wont be returning there for any repairs of my own. I gave them 3 stars instead of less simply on the strength that their customer service was great. As for their staff doing the actual repairs, I cant speak on them in the same manner.
So many nice people the person that looked at my damage to my car was so nice he gave me straight answers and was polite would recommend to anyone
So far so good. They informed me yesterday that they found additional damage and had already cleared it with my insurance. Very nice.
Every one was courteous and went out of their way to assist. Very through and informative of details. Kept us updated on progress and when job was finished. Highly recommend.
They are friendly, knowledgeable and courteous. They completed the repairs with no issues. I like the text messaging and also personal emails and phone calls to keep me informed. All questions and concerns are answered promptly.
Rude unprofessional people. Not willing to help or even work in your vehicle. Would not ever recommend these jerks for any reason
Joe Hudson of Bristol was very professional and efficient in every way. Everyone was very friendly, willing to answer any questions, provide quality service, thorough in communications via calls and text, and made things overall seamless in getting our vehicle repaired. Thanks!
Great environment with a friendly, professional staff. They had my car finished, cleaned and ready for me to pickup within hours of drop off!
They have always been friendly and helpful. Have always done a great job. Stand behind their work. I recommend to my family and friends and anyone else that asked for a good collision shop.
The people in this establishment were so kind and so efficient! Would would recommend to anyone!
Very satisfied with over all service. Was done sooner than expected. Everyone very friendly and kept us updated.
They gave me a date to have my truck at their shop and were ready for it on that date. I was notified every time the work progressed to the next stage and my truck was ready to be picked up on the day they had promised. The work looks great.
They performed the body work very professionally and very efficiently and answered all my questions to my satisfaction. I especially appreciate all the texts along the way. Through texting they kept me well informed
Quick, professional and exceptional work. A one stop shop experience from picking up my rental car to the final product. Joe Hudson is all about exceeding expectations and quality service. I hope I don’t need them again anytime soon, but if something arises, I will certainly be a repeat customer. Thanks guys!
Very friendly. Kept me up to date on everything. Did a great job.
My mother’s Hyundai was repaired by Hudson’s 2-3 months ago. when I saw what happened in the wreck I thought the car would be totaled, luckily it was not her fault. However they assured her it could be fixed and fixed correctly. When I took her to trade it in last week because it hasn’t drove correctly ever since the accident we were stunned at the offer from the dealer. They told us they could not offer book value on trade in due to poor paint and body repair work. RUN away!
I picked up my car and when I bring it out in the light the bumper is a completely different white than the rest of the body. This is a Toyota so it shouldnt be hard to replicate it.
JHCC made the repair process on my Ford Edge quick and easy. I simply dropped off my vehicle and they handled the rest, they uploaded detailed pictures of the damage from the auto accident to my Geico app and kept me updated every step of the way right up until time of pick up. My vehicle looks better now than the day it was purchased, they do excellent work! 10/10 recommend.
Great customer service. Very fast results.
Did an excellent job with my suburban. Would recommend them to anyone. Very professional, work was completed faster than I expected, quality was great!
Joe Hudsons team were professionals from the time I walked through the door until I picked up my truck,great job to all who got my truck back on the road,I would recommend you to anyone again great job😊
Great job on the car repair as expected, but so much more. Customer service was excellent. Got the estimate right away and they were able to take the car in the shop within just a couple of days. They got the repairs done ahead of schedule, called me with updates and cleaned the inside of my car, which was a great, totally unexpected surprise! I was able to leave the rental car with them for pick up, which saved me that hassle. Overall, great job and awesome service. Highly recommend!!
Amazing service on my husbands car. The repair was beautiful, the customer service was top notch. Chad was very professional and easy to work with. He took care of us each step of the way.I highly recommend Stallings Collision Center for any auto body repairs!Shawna Cook
Chad and his team do wonderful work I can not say more than wow.....I appreciate there honesty and integrity and he done exactly what they said they would, he was up front did not offer to cut corners and me being a avid car lover and very particular with my vehicles he did a wonderful job and came in below budget. If you are in need of a true auto body and paint facility look no further you pay for what you get people so if you want wonderful work and customer support I would definitely give these people your business. Chad actually makes me look forward to needing there services again !Thank You SincerelyJerry HardymanRaw Resources Group
The customer service was beyond exceptional! They did an excellent job replacing my car bumper and had it completed in no time! I would highly recommend this company to anyone seeking auto repair!! I couldnt ask for a better experience!
Excellent communication, quick turnaround when my car was not driveable. Was fully detailed when I got it back and unless you knew it you would never guess almost half my car has been painted it’s that good of quality. Would def recommend to anyone.
Excellent customer service. Had my vehicle repaired and ready ahead of schedule. The repair work looks fantastic! Chad is great to work with! Would highly recommend!
I took my car by Stallings this morning for an estimate on solvent damage to the clear coat. Chad looked at the damage, and said he could fixed it if I could wait. After a half hour in the garage he pulled the vehicle out in perfect condition AND NO CHARGE! Truly amazing in this day and age. Use them... all great folks that I met.
Very professional. Worked like clock work I would give them 200%
Just wanted to thank Lyall and his crew for making this a pleasant experience. Great quality work on my little Blue Sonic. I can highly recommend Joe Hudson Collision Repairin Bristol,Va. for those small fender beders as well as the major ones.
From the first meet and greet, to the way the estimate was handled in a professional but friendly manner, I felt that Stallings Collision Center was the place to leave my Jeep for needed repairs. It was my first time dealing with vehicle repairs and they made it easy for me. Repairs were not only done in a timely manner, I was thrilled with the work and my Jeep was washed and cleaned for me. I felt special. Consider taking your vehicles there if you want fair and expert work.
Excellent performance and great job on my vehicle sorry Im sorry I cant say that for the car rental service terrible will never again use enterprise for anything back too Joes place will recommend them to all my friends tksBW
Wonderful customer service! They kept me updated on my repair process and I am very satisfied with the results! I will definitely recommend them to everyone!
Great customer service and repair quality. Plus, car was well cleaned and washed. I will definitely take my car back.
Great work and great service! They stayed in late for me to pick up my car. Once I picked it up, I realized the interior had been cleaned as a bonus! The high rating is well deserved!
I had an awesome experience at Joe Hutson s Collision Center . Chad Dickey was very professional and kept me well informed on the status of my car! Thank you Sharon K. Browning
They are very professional in the office. They keep updates on progress and do great work.
Very courteous. Showed up rather early for an estimate they were not only courteous they went out of their way provide said document. I have seen their work very impressive. Will keep posted as soon as insurance company contacts me with the okay. Even if that fails I will definitely have them paint my hood for me. Of course it had to be on backorder.
Great customer service.Martin, one of the estimators, was incredibly friendly and honest when I was interacting with him. Collision techs did wonderful work on my jeep. Would highly recommend taking a vehicle there for repairs.They made the experience as painless as possible.
These guys were awesome, explained everything, called me with updates (I didnt even ask them to!) and got it done ahead of schedule. They did a really good job on the work, too. Their service was over the top. Picked up and dropped off the rental at the shop, so it was super smooth working with them. Definitely recommend!
Almost everything was perfect, especially the great way Ashley kept me updated on my repairs and promptly tried to rectify any concerns I had, body repairs look great,
Bristol, VA, Stallings Collision Center: They did an excellent job repairing the body of my vehicle, involving the drivers door, mirror, and front panel. The repair is beautiful and the paint job is flawless. Everyone was friendly and helpful from the ones making the repairs, to the front desk, to the GEICO rep, to the Enterprise car rental rep. Very thankful for all they did and would highly recommend them.
Great people great job on car repair
I had a scratch on my Chevy. Took my car there this morning and Martin waited on me really friendly and helpful and did a beautiful job removing the scratch. And a big thank you again.
Recently had our lexus is250 in shop for deer repairs and had a great experience with superb work. Great individuals to talk to and the convenience of having enterprise on site for a hassle free rental and return was a bonus.
Chad and his team did an excellent job fixing my husbands truck! Thank you!
Wow, amazing staff and owner. Our Chevy truck looks brand new. We cannot thank you enough. Five stars are not near enough.
All interactions were timely and above and beyond expectations.
Employees were fantastic and the work on my CR-V is top notch. Id recommend them in a heartbeat.
Love these guys
Chad and his team did a great job on my HRV. Thank you Chad.
Fixed my 2017 Jeep Patriot in 2 days. Awesome service! Welcoming and friendly staff!!! Will highly recommend to everyone!
I had driverside mirror damage on my 2012 Chevy Cruze. I brought my car in to Stallings Collision Center to have it repaired. It looks fantastic Now! Everything was so easy and worry free. I was able to get a rental while at the location, and I was updated on every status of the repair. It was super fast and super professional. I would not hesitate to bring my car back here for a repair!
This was honestly the best experience I’ve ever had with a vehicle repair. They did a great job and it looks amazing
Great. Nice personal and great service.
Stallings Collision Center went above and beyond assisting me with my recent repair needs. I recommend them for all your service needs.
I am very pleased with the job Stallings of Bristol did on my 2015 Honda CRV. I would recommend them to anyone. The staff was very helpful and friendly and kept me updated daily.
Excellent work, excellent service!
This was a very professional-looking body shop and repair hearing the staff was very friendly. Its located just beside of the Mellow Mushroom in Bristol off of exit 7.
Excellent work on vehicle.
Fast, friendly, thorough
Easy to deal with they take care of everything
Great service, great people, great job on my Avalanche.
Excellent service
They messed up on my car 4 times & I have recently discovered more damages that they wont accept responsibility for..
Nice people!