By far the very besy pool service there great!
Diamond Pool has been servicing my pool for few months and Im extremely happy with the service. Manager and his team have been great to deal with and have been doing a fantastic job at maintaining my pool.
Best pool service around! Weve been a customer of Diamond Pool since 2012 and absolutely love their team. As new pool owners they informed us on the differences of chlorine vs salt water and helped us make the best decision for our family. They are very respectful of our home every time theyre on-site. We would highly recommend them!!
Hands down the best pool service company around. Best prices, skillful employees. Cant go wrong.
After being a loyal customer for 5 years I finally had enough. Total lack of responsibility on their part for not only creating a black algae nightmare in my pool but also, charging me repeatedly for replacement of the SAME PART over and over again because they couldnt correctly identify the cause of that part failing. Their crack team of maintenance professionals kept dumping unnecessary gallons of shock at every visit because no one bothered to look at my chlorinator to see if it was working properly. Rather, at each visit, they would replace the check valve (which was always clogged) in the chlorinator and moved along. A rubber O-ring within the chlorinator was deteriorated and little pieces of rubber were breaking off, clogging the check valve. Rather than change out the O-ring, every visit came with a new check valve and a new charge for the replacement. I went through no less than 5 check valve changes and no one had bothered to check if that was out of the ordinary. I guess sending part time high school kids to handle repair work is how they choose to do business. Also, 4 filter cartridges were taken for cleaning and were never returned to me. These cartridge cylinders, individually, are about 3 feet long and half a foot wide in diameter and there are 4 of them... something I would be quite sure of throwing in the garbage. After a losing battle, they told me they had no record of them and that I must have thrown them away. That would be like accidentally throwing away a mini fridge... something Im quite certain I would be conscious of not to mention how insulting and condescending they sounded in their accusation that I must have been the one to throw them out. Finally, after complaining enough, the owner came out and openly admitted that what his employees were reporting back as a clean, well-maintained pool, was nothing of the sort since by then, a vast amount of black algae (which is very hard to get rid of) had already accumulated. The shock they were adding at each visit kept the water temporarily clear and so for them, that was enough to say the pool was in good condition even though the floor of the pool was streaked all over with algae. I would have worked with them had they assumed ANY responsibility for their actions but they were more interested in laying blame than owning up to their own shortcomings.