Very disappointed in Isas’s level of professionalism. He does great work and is an excellent barber but clearly has no respect for his patrons time. I’ve had a cancellation last week due to circumstances out of my control. I was scheduled for a haircut today and was running late and was advised by Isas to cancel my appointment. According to him running 15 minutes late is unacceptable as a patron but totally excusable as the barber. There have been plenty of occasions where I had no other option but to wait as he was running behind schedule and still cutting hair on other patrons during my time slot. Again he’s an excellent barber but definitely needs to work on his level of professionalism.