I took my truck to them at the recommendation of one of my employees because air conditioning wasnt working. They were completely booked up until Oct yet He said bring it in and give him a couple of days to look at it. I reluctantly agreed because I use my truck every day. I took it in the morning expecting him to just look at it. He looked at it diagnosed that it needed a new condenser, got the condenser that day and I was very impressed that I got my truck back that afternoon with the air conditioning fix. I would highly recommend All About Transmissions based on my experience. They were very good to deal with.
Simply put, All About Transmissions & Automotive is the best at what it does anywhere near this side of the sound. I have had the pleasure of being a customer of theirs for the past 3 years and I can say my only disappointment is they can’t follow me home. Every time I left my truck in their hands, I had 100% confidence it was going to be taken care of at the highest level with extreme attention to detail with any problem being resolved before I left their shop. Their final magnum opus was one I was able to experience, with driving away after making sure my truck was able to make a road trip after my time in the service. I would recommend All About Transmissions services to anybody who would like their automobile to be looked after in the highest regard. Thank you very much and best of luck in the future!
I never leave reviews but I thought I should for these guys. I had Tim help me out and he was awesome. These guys take pictures and will physically show you what they find so they aren’t scam artists. I had one other shop do a inspection and repair In Silverdale which ended up with me out $1000 and my truck still not fixed. They are crazy busy over there and it does take a while for you to get an appointment but if you have any real repairs take the extra time to have them look at it or you can end up losing money like I did.
Greeted by Tim who was very nice and helpful. Derek was in charge of my vehicle. He was great. Everyone was very nice and helpful including the shuttle service (sorry I forgot her name). My only complaint would be that the price I was quoted on phone was less than I paid. My experience was great and I differently would go back. Thank you for the great experience. Also I enjoyed meeting Tucker🐶
I was looking for a transmission pan a b d was able to purchase a uses one along with a new filter and pan gasket. Very satisfied with the service and employee who I had interaction with.
Tim the service adviser and mechanic( Travis) Did a fantastic Job on my 2006 Silverado. Brought in for a failing clutch and worn out front axles. Tim kept me well informed the entire time and even sent photos. Travis explained potential other future issues but no pressure. This business is top notch. Very happy with their service
I CAME IN BECAUSE CAR WAS OVERHEATED.. THEY KEFT SATURN OVERNIGHT..TIM WAS THE GUY I HAD..I WAS VERY HAPPY WITH ALL THEY DID TO GET MY CAR RUNNING GOOD AGAIN..VERY PROFESSIONAL AND NICE. I WILL DEFINITELY BE BACK. THANKS SO MUCH, JACKIE SEVERSON
Very happy with the work done. Keep up the good work guys 👍👍👍
Highly recommended. Awesome people and service.
These guys were slammed packed busy when I dropped my car off. I was shocked to see how much work they had sitting in front of their business and they got my car done in short order. They found an electrical issue and repaired it that another shop hadnt been able to deal with in a weeks time. These guys got it done and only had my vehicle for 2 days The service writer Mike that I dealt with was knowledgeable professional had a good attitude and treated both myself and my vehicle with a high level of respect. This is my first time using this shop but it will not be the last
These guys are absolutely awesome! I say if you have a problem take your car,, truck, even a RV to them they care about you all the way! They do not do half jobs they actually do a full detailed job and they explain things to you in detail I love that!
Professionals from beginning to end, I felt well taken care of throughout.
Never going back. They messed up my boyfriends Mazda twice and tried to charge me for silly stuff. It stayed there for days and they didnt even get fixed, even though they charged me like they fixed it. When i got it home it looked like rats tore up the hood lining, which was fun considering it was a newer car. No point in making it right, because i went to Walts and they fixed it. Said the knock sensor you installed twice was installed wrong.
Happy I went to All About Transmissions. I was convinced I had a whining noise in my transmission. Instead of separating my from a 1000 dollars as Ive heard some trans. shops will do, the nice young mechanic told me it was my serpentine idler pulley making my whine. The apparent owner came out and validated the diagnosis. Ill be taking my Silverado 2500 back to them in the very near future to have its trans. serviced (flushed & filter) now that I found a shop that I can fully trust. I highly recommend these folks.
Over the years, All About Transmissions an Automotive has given us great advice and superior service at a very fair price.So talk to them first.
Recently had some transmission work done,Great work, very satisfied
Finally a shop I can trust! They were fast, efficient, and reasonably priced. Will definitely be taking my car back in the future.
If we could give six stars we definitely would! Knowing our business depended on our van being on the road All About Transmissions got us in immediately for a complete transmission rebuild. Three days later they called to let us know we could pick up the van. EXCELLENT service, all employees went above and beyond to get us going. We cant thank them enough! Harbor Carpet & Upholstery Cleaning, Gig Harbor, WA.
They did it great job installing my Clutch and other miscellaneous jobs.
Excellent shop! They have fixed my SUV twice and do a great job. They are the only place I take my SUV to.
Tim was phenomenal and explained everything throughly. This place isn’t out to get your money and make you have pointless repairs like most places.
Dropped my car off around 930 to be diagnosed and called to check in around 330. they were very condescending and rude over the phone and i actually hung up because of the way i was spoken to. but said they would call me once they were done looking at it. called me about 10 minutes later and told me they couldnt diagnose the car because of my computer and charged me 150 for an hour of the technicians time. which i should not have paid as im sure they only spent 5 minutes actually looking at it before they decided my car wouldnt allow them to diagnose the actual issue or just to spite me for the way the phone conversation went. unfortunately i did to avoid an argument (kicking myself for this). con artists. save yourself a headache and go somewhere else.
This a business I would recommend to anyone. Totally professional in all aspects, good team members, great value and knowledge of product. Service is very good and on time. Quality of work is very dedicated by all to give the customer and area a service much needed.
People were helpful. Prices are really good for this area. The way they checked everything and then sent pictures and prices for what need to be done was awesome. I recommend this place.
I needed help with my 65 Impala....I was pretty down because I was not sure what was wrong or who to take it too. For a couple of weeks I made calls and visited different shops around town.I went with All About Transmissions because they seemed like car enthusiasts and it seemed like they take pride in their work....lots of cars on their lot, so I figured they must be doing something right. They found the problem right away. And fixed it correctly. They checked with me first to offer help on other issues needed attention with. Seemed liked they cared and were good people. I was so worried about the bill....but it turned out to be reasonable and affordable....was very happy with the price for repairs. They have a nice blend of new future young mechanics mixed with some quality ol timers with lots of experience. The compaany name is All About transmissions, but I would take my classic car there for any issue.....they are quality people, they do a good job.
Best shop that I have dealt with in years strongly recommended them
Garrett & Nick are awesome. They went above and beyond. Repaired my truck as if it was their own.
The staff is courteous, friendly and the work done on my transmissions was prompt. Yes, I have had two different older vehicles serviced here. I have high confidence in their work.
They got me in and out the same day, even though they were clearly busy; staff was very courteous and friendly, very professional. I am very grateful for the quick but thorough service they provided me and would definitely recommend them to others.
You guys are great. Repair was done well and timely. Thank you for working with me to pay for it. I will recommend you to anyone who needs service
Garrett and his staff were excellent. I was very impressed with their communication about what needed to be done to take care of my car. They made me feel at ease and well informed. I trust them and would use their services again in the future. Thank you Garrett !
All About Transmissions is also All About Customers.From the owner (Garrett) the service writers (Daryl and Derek) and technician (Chris) my experience is nothing short outstanding. They truly stand by and behind their service. I will definately recommend their services to all.
I was very well taken care of. I explained the problem and they diagnosed it very quickly. They came highly recommended by friends, and I will continue to recommend them to friends and family. Thank you!
Friendly professional service
Excellent experience! On time, thorough, professional, and competitively priced.
Great first time experience with Darryl conducting the service on my Vette. Very knowledgeable and polite. I made the decision to wait for the completion and could have been more comfortable and warm, but they only have so much room in the waiting area so I know my options for next time which is quite soon. A business only has one opportunity to make a first impression and for me it was a very positive one.
I had already received an estimate on a leak in the transmission pan. It was half the estimate I got from Darrell at All About Transmissions. We figured out the original estimate didn’t include the leak in the center case seal. Darrell explained that the transmission would have to be taken out to correct that problem. Also, because of the age of the car, and the fact that the oil looked dark and murky, it probably would end up costing more than the car is worth. I really appreciate the fact that this was explained in detail to me, before I committed to having it fixed. This tells me that the personnel at this shop can be trusted. I highly recommend this business.
Garrett and all of his employees from the service desk to the shop are amazing! My truck has been a real headache and they are always right on top of it. They do good work at good prices. They also went sugarcoat it and I appreciate that. Definitely recommend!
Garret and Jeremy are the best!!! Honest, quick, thorough, and helpful! They are so amazing! I was recommended to go there after 6 friends all went there and said they wouldnt go anywhere else! I went there and now Im happy to say they are the only place I would take my 4Runner to. In my family we have 5 cars and I will have the guys there work on all of them! Thank you for being so awesome!
First-rate customer service at a reasonable price. They performed the work they said they were going to in a timely manner. I am more than satisfied with their work.
Took my 2016 jeep cherokee in because it was slipping. They took it over to the dealer for a flash because that is indicated. That did not fix the problem. The dealer suggest a transmission overhaul. They could have just done that but it would not fix the problem. They dug deeper and found the real problem. Communication was good to very good. No one wants to spend $6k to fix their baby, but these guys did it right.
They were all so friendly and kept me informed on the work as they were doing it. When they said they would be done it was done. Happy with them.
First time customer to this place. Great service and job cometed as stated. Will definitely return if necessary.
Derrick and Garrett are outstanding. Brought my girlfriends car to them pretty much knowing the problem and when they diagnosed the vehicle they told me it was exactly that. Pretty darn trustworthy if you ask me. Highly recommend this shop. They are a bit overpriced, but when you have professional customer and car service, it’s worth it.
Theyre upfront honest Show me what the park look like out of the old transmission I like that.
The guys at All About Transmissions are top notch. They are friendly, hard working and honest. 10/10 would always recommend anyone take their vehicle to them. They answered every question I had and explained in a way that someone who doesn’t know cars could understand. Can’t say enough good things about Garrett and his crew!
Ive gotta say I was scared when I fell into some car problems and need to go to a shop. A friend suggested all about transmissions and from start to finish I felt like I was talking to my dad! They were informative, fast and very reasonably priced. Felt like I was family! Would highly recommend if you have any car problems go visit them! Thanks all about transmissions for an amazing experience!
Excellent Service! And interesting auto memorabilia make for a rich environment. My 87 Chevy G20 Van is so quiet running with the rebuilt differential! Worth the drive from Port Townsend!!!
The most honest service department I have ever worked with! Im 56 years old, so theres been plenty. If your new to the area like I am I strongly suggest you check out All About Transmission if you need any kind of service done to your vehicle.Jim Fetsch
Great staff and quick service.
Very, very friendly and helpful, I havent used them yet because Im not sure if Im just going to get another car
These guys and gals are awesome! Ive been there on multiple occasions over the years for different issues, and theyre ALWAYS able to handle the problem. Whether its building me a transmission, replacing and upgrading my steering box, or diagnosing and repairing a pain in the butt electrical issue, they are on their A game! Ive even dropped in on short notice with an emergent problem and they were able to take care of it in a matter of hours. Great job yall - keep it up! I cant speak highly enough about them.
They have taken great care of my vehicle and me, very much appreciate all the crew there! F.C. Leach
Great customer service. Extremely happy with their repair analysis, cost to fix, and speed of repair. I have used a different shop for years--I am changing to All About Transmissions, now that I know they are a full service automotive repair shop and not just transmissions.
They go above and beyond to help.
These guys are great. Efficient, and helpful. They found a window part I had searched for without success. Ill be back.
We ship transmissions all the way to Bremerton because Jerry is the best builder ever. Highly recommend.
A more comfortable customer waiting area would be a great improvement.
Quotes up front...
Awesome auto repair service done by excellent and very professional auto technicians. Superior customer service from upper management to employees. I have been going to AAT for several years and never once complained only praise their awesome service. AAT management and staff are also very kind and have helped homeless military vets restore their vehicles to perfection.
Best auto shop experience ever!!It was ready when they said it would be, works great. Highly recommended!!No BS!!! This is from a guy who fixes my own stuff and dont really trust anyone to work on my vehicles. After reviewing the undercarriage of my truck, and even checking w/torque wrench. Not one loose bolt, none missing and if the trans wasnt painted you would not even know somebody worked on it. And they were nice!!! Thank guys you have got my bussiness and recommendation every day.
What a great experience. Price for work was less than quoted. They spotted some problems I wasnt even aware of.
Almost subtracted a star for the time i brought my truck in for body work. It was a disaster. But every time i brought it in for anything else 10+ times they did great. Go here for trasmissions and mechanical stuff not body work and you will be okay
These guys know transmissions. I urgently needed a part and everyone that I called either didnt have one in stock or wanted a small fortune for it. These guys told me they had a shipment coming in that day and called me as soon as the part was off the delivery truck. Very reasonable prices and helpful advice saved the day for me and helped me meet a tight deadline with one of my clients.
Amazing customer service and great quality work! I had my 2001 Yukon Denali transmission rebuilt through All About Transmissions and, as rough of a situation as it is, they have made the entire experience a very pleasant one. Keith provided amazing service, and the team built a quality transmission. I highly recommend this shop to anyone in the area!
Amazing customer service! Ive had my truck break down right as Im getting to work and talk about stressful! All About Transmissions & Auto made getting my truck towed (in the snow) and fixed a priority and saved me a lot of headache. They have always done an amazing job getting me and my truck back on the road asap. I dont trust anyone else with my truck.
Awsome ppl very helpful
They were extremely helpful in explaining the issues and got my transmission back in good shape. I would recommend them to anyone.
Great customer service and they did an awesome job on my 88 Firebird!!!! Thank you!!!
Wow! What a great team, from beginning to end they helped with all my questions, accomadated my schedule, gave me honest feedback, follow through and genuinely cared for my vehicle and my business. A+ and well done!
Garrett is the best. He diagnoses things fast and gets our company and private vehicles out in a timely fashion. They’re the best!!!!
Professional, courteous, & honest. Its not often that you can find an automotive repair shop with all of the aforementioned qualities. Thats the reason why my family trusts All About Transmissions & Automotive with all of our vehicle repair/maintenance needs.
The transmission in my LBZ Duramax went outall the guys that all about were on top of it got it fully rebuilt with a stage 3 kit and out the door within a week for me so I knew how vital the truck was to my work definitely be going from Tacoma to Bremerton for transmission work on my 04 Silverado
They did more than I was expecting from them other than fix or take care the repairs on my car they did help me with picking up my greatgrandkids from the bus stop and take back home until my car was ready for pickup they take care of their customers.
Employees were very friendly but not one was wearing a mask to keep themselves safe or others.
Very friendly and caring people, wouldnt go anywhere else 😊
These guys are top notch mechanics, great communicators about whats going on without just jumping in and doing it and honest and I love and appreciate their shuttle service also..the best around!
I can’t even begin to say how disappointed I have been in this place. Both with the quality of work and the time in which it has taken.I needed a new transmission for my truck and they quoted me between $2500-$3000. I knew that was pretty standered and they came with a good recommendation. I took my truck in at the beginning of the summer and did not get it back till the end of it. Not only did I wait 3 months to get my truck back, but they charged me $4800! They said that it was a difficult job finding parts and that it would cost more then they thought, but I had NO idea it would be that much more! Then, after having the truck for two weeks, it started acting up again and I had to take it back. Gone for another month. They tried to charge me and extra $300 despite the fact that it was a transmission related issue.Now, it is acting up again. I told them I didn’t trust them to work on my truck any more so the owner offered to pay for another shop to look at it to see what was wrong. When I called him back a few days later after setting up an appointment with another shop, he completely went back on his word and said he wouldn’t pay for another shop to work on it unless HE recommended it! Which begs the question, why would I go to a place HE recommends if I don’t trust him to begin with!? I just don’t see how they can charge me so much for such a bad experience.Communication was also horrible the entire time. No calls even when requested. I’m making a complaint to the BBB. Never go here if you would like your vehicle returned to you in a timely fashion and if you expect to have good work done.
Compassionate people doing great work at an affordable rate. Would recommend!
I cant say enough good things about this shop! Its hard to find good honest mechanics. As a woman its always a little more difficult to walk into a shop and feel like you are being taken seriously. Garrett and His staff are amazing, not only their mechanical skills but the ability to treat every customer well. There isnt another Shop in town I would trust with my cars.
I brought my 2001 Audi to All About Transmission on a referral and wasnt let down. They explained everything to me in detail and even allowed me in to show me what they were doing. They didnt try to sell me on work that I didnt want at the time. They made the process comfortable and are very professional. I would highly recommend Garrett with All About Transmissions to anyone looking for car or truck repairs.
Best place Ive ever had the pleasure of working with. The only shop I will deal with going forward. Professional staff that truly care not only about your car but about your experience through the process.
Work was done great, but not on time and with a huge lack of communication. What was supposed to be a 1 day job turned into 5 days with no vehicle because the incorrect parts were not ordered, the work wasnt started when it said it would be started and on and on. Only way to get an update on what was going on was to call. Dont expect to get a call saying there is a delay, problem or even saying your vehicle is done.
Kept me informed and didnt try to sell me things I didnt need - actually prioritized item for me so that I could work within my budget. They earned a customer!!
Very personable, I would definitely recommend. Thanks a bunch for all the help.
Very friendly staff, informative in what needed to be done on my car. Would recommend this company for anyone needing transmission work.
Rearend went out in my Dakota and they not only diagnosed it but are repairing it. As it is an expensive job Garret the owner sat down with me and explained some options to help me pay for the repairs and get my truck back on the road...Awesome team they have . Prices are considerably lower than anywhere else but the quality of work is far better than anywhere else.They have earned not only my trust but my business. I will go NO WHERE ELSE first part of post was 3/3/15 I picked up truck after repairs on 3/6/15 and I stand by what I said earlier. Truck is now back original condition ( showroom) ...Like to give recognition to Garret/Jackie/Keith and ( I believe Keith said Jim) the mechanic that did the rear end rebuild.
This shop is hands down the BEST place to take your car. The customer service is AMAZING. My fiance and I were always treated with respect. We took in our 85 firebird and after doing only a little of the work it needs, it runs so WONDERFUL and different. They were always honest and when they accidentally misquoted us, they ate the difference in price! Plus they worked with us on payment options when the bill was higher than we expected. Not many places would do that. Im just beyond thrilled with Garrett and Lance. Both very very GREAT guys. A huge shout out to Erik, who worked on my car. Will not take my car anywhere else!
Great. I will be coming back for more work on my vans. Thanks guys.
After spending thousands at another place they helped me finally figure out my issue.
Super friendly team! Checked things out thoroughly and had good prices.
Really good people work here they know what they do here
Had my transmission serviced. They did a great job and got it done in a timely mannor. Can is running so much better now! Thanks fellas!
Will never use their services again. Felt I was getting the run around. They were in a hurry to get my car in there but took days to get it back. Very expensive
They’ve done good work for me. This last time however not so much. They had my car for over a year and still have it.I dropped it off March of last yr and expected for it to receive the work needing to be done sometime in October/November Time frame.Long story short. I call multiple times. Kept getting pushed or no response. Third time I got ahold of them, they KINDLY informed me my wheels and tires had been stolen off the rig.5 months later they want to have me come get my rig. They told me they were nice enough to put some cheap wheels and tires on it so it will roll. Smh. Now they don’t even want to complete the work we discussed. It’s been reported to the AG and hopefully they do the right thing.Their work is solid, but follow up is horrible. Stay on top of them and you’ll most likely have more success then I did.Cody
They know their stuff and Jeremy is a stand up guy honest and to the point, no d...... Around
Great prices, super knowledgeable and friedly. Plus, they fit me in the same day!
The only reason why I gave them 4 stars is because the lack of parking and no room for incoming or completed vehicles. Everything else about them is definitely worth 5 stars!
10 stars!! Garrett said he would get our truck done so I could go camping and he did just as he promised!!! Im super impressed!!!