I love this place! It’s like my home away from home! Great place to become the best version of yourself while being surrounded by a super friendly and knowledgeable staff and coaches! The place is very clean and the coaches do a really good job motivating you to do your best while being safe. OTF has helped me see results and really has become apart of my life! If you’re on the fence it’s time to get off and try a class!

I’ve been a member for 1.5 years and am really happy with this location. At Orangetheory, the workouts change every class, so you’ll always have a new, fun challenge to tackle. I especially like the Brecksville coaches because they often check on your form, offer words of encouragement, and genuinely want to see you improve. The front desk staff are equally helpful and friendly. 10/10 would recommend!

If your tired of trying to motivate yourself or can never get a real one-hour workout completed, Orangetheory is for you. Great HIIT classes with the best coaches and friendliest staff. Over the last 2.5 years, the classes have helped my lose over 60 pounds.If you really want the best results with a system that works and that you can do anywhere in the country, join Orangetheory Brecksville today. Its time to invest in yourself.

Welcoming environment that offers a challenging workout for any fitness level. The coaches provide great instruction and motivation and the front desk is always friendly.

Orangetheory Brecksville is an amazing gym. When you walk in you are greeted by their friendly front desk staff who checks you in. Their coaches are extremely knowledgeable about the workout and always suggest modifications to fit every fitness level. They also assist with fixing your form on the weight floor which I think is great to help avoid injuries. The workouts constantly change so you are challenged at every workout. They are always their to help push you and cheer you on to do your best. The one think that I like the best is the sense of community you feel when you are at the gym. I always look forward to going their before the workout and chat with the employees. You can tell they truly care for their members. I have been a member for 4 years now and I am so glad to be apart of the OTF family in Brecksville.

I started my journey with OTF Brecksville in January of 2021 and prior to joining I always lived an active life. I joined because I wanted to get in better shape and lose weight and with the help of the staff at OTF Brecksville and I’ve accomplished both and have lost 28 pounds. It’s the best shape I’ve been in, in the last 25 years. I highly recommend OTF to anyone who needs the extra push to get started. Great accountability and always an awesome workout. The coaches, staff, and the other members of the gym are always welcoming and friendly.

The entire staff as OTF Brecksville are friendly and welcoming! Abi brings an incredible energy to her classes! Great workouts that challenge you to reach fitness goals.

Very nice staff loved work out too

Ive been a member of OTF over a year and a half. I travel for work and bounce to a variety of studios. This isn’t even my home gym and I love my home gym. This is the first time I’ve written a review on a specific location. I usually pick my classes based off the time that works with my Schedule and what’s available so I end up getting to be in various coaches classes. It’s interesting to see the differences in how people coach and there are a few that just stand out. Coach Marie Bucoy-Calavan-wow! She’s is high energy and ON. Not only does she remember people’s names but she is very attentive to what each person is doing and helps push in a gentle and fun way. Somehow she makes it feel like we are all connected. I literally only just have been in her classes a handful of times and it’s just so refreshing. Marie is the epitome of what a great OTF coach should aspire to be. I LOVE the OTF workout anywhere I go, however it’s the people who REALLY put the icing on the cake. Thank you Coach Marie for making us feel connected in such a disconnecting time. Keep up the amazing work and know you are greatly appreciated.

The workout is always different so you work different muscles and never get bored! The coaches and staff are awesome and motivating. The music is upbeat and the atmosphere is fun! Plus the results are amazing! I am much happier and healthier since becoming a member.

I’ve been going to Orangetheory for 2 months now and absolutely love it. The front desk staff is extremely helpful and informative. I never felt pushed into joining, just impressed with the results even after the 1st class. Coach Rob is awesome. He cares about helping you meet your goals and at the same time pushes you harder to achieve more. He takes the time to improve your form so you can benefit from the workout. So glad I joined.

Great full body workout. Encouraging coaches. Love that it is great for all levels of fitness. Some others have posted issues with customer services but I have never had any problems. I almost always get into the classes that I want. I schedule out for the month so that I can plan ahead and have accountability. I occasionally book later and usually get in from the wait list.

The workout was great. However, after class the instructor and front desk girl were very pushy about me buying a package. Then for the next 3 days I got sales emails and phone calls even when I said not to call because I would call if I was ready to join. Left a bad taste in my mouth about the whole thing.

Motivating workouts that are fast and intense and change up every class. The instructors bring their game each day and keep you focused throughout. I love that I know its 1 hour and Im done. Full body workout in a short time frame. Worth the investment.

Great place for a group workout. Coaches are outstanding. While you can set your own pace / choose your own weights that you are comfortable with, the coaches continue to motivate you to get better. Classes are different each time and very fun.

Im a New member of OTF and I had to go to this location because my home studio was closed for two days because they were getting new equipment so I decided to try the Brecksville location for one of those days and this location leaves much to be desired it is not very clean The coach that I had was very dismissive of me and really did not care about modifying the workouts for me due to a recent injury that I had multiple surgeries on I felt like i was treated like an outsider. and I felt like didnt get that good of workout as I do at my home studio.

Started OTF in July at the Brecksville location and have become obsessed. Great coaches that motivate to meet your fitness goals. I’m definitely stronger than when I started and feel great!

A great place to workout with (mostly) really good instructors, but absolutely HORRIBLE customer service. They absolutely hound you after you take a free class but then once they have your payment info, they dont return calls or if they do are completely unreasonable in attempting to make clients happy. RUN, dont Walk from this OT. Find another one since they are franchised and hopefully youll find one that actually cares about their clientele!!

Since I do not have much spare time, like most people, I love how I can get a great workout, burn almost 500 calories per class and feel great about what I accomplished! I have never stuck with any workout for more than 6 months before and at my age, I was concerned about trying new classes. However, OTF gave me the confidence to not only complete the workouts, but to exceed my expectations and feel healthier than I have in years. Keep up the good work, keep coming up with new classes and I will continue to spread the word about Orangetheory Fitness!

Terrible customer service. If I was the owner Id be furious. I was an OT member about three years ago in a city thats 20 miles away So, I get what it is and how it works. We moved to Brecksville in August and I noticed the OT location in the same plaza where I grocery shop so I finally inquired about trying it out via website form request. Yesterday, someone called me to set up the free class that I inquired about at least a week (or maybe two?!) ago. She said to be there 30 minutes or so before and specifically said if I arrived at 9:45am that was fine. As I was getting in my car at 9:39am (I live 3-4 minutes from this studio), my phone rang. The woman asked if I was coming and when I said I would be there by 9:45am she said thats too late, you wont be able to take the class. I explained that when someone called me yesterday to schedule that she confirmed I could arrive at 9:45am. I said that Id been a member a few years ago at a different location so I understood how it works and the safety stuff. She said that if I was a member at a different location, that I could not have the free class. WTF? Same exercise concept, but this is a different gym, different space, with different trainers. I also had major concerns about the class availability / capacity as I dont want to join and not be able to get into classes which is the main reason I quit the other location after a few months. Why would I bother coming in to discuss this if I found that I didnt like the gym or trainers at this location and Im not going to pay to try it out. Good luck when the next fitness craze comes along and OT is old hat. My guess is youll be begging for people to try out classes to the point where you are giving a month away for free.

It is always a challenging workout but always up to me if I need to modify it at all. The coaches are there to walk you thru the workout, are motivating and encouraging. In just an hour, I get a great work out in and is different every time I go.

OrangeTheory has been life-changing for me! The workouts are amazing, fun, high energy and total body. The brecksville location has the best coaches in the area! They inspire and motivate you to achieve your goals. If you are looking to achieve all of your fitness and weight goals then you need to try an OrangeTheory work out! You will absolutely love it!

Great challenging work outside that push you to your best ;)

Motivating instructors, great workout that you can do at your own pace.

OTF offers a great workout that’s always changing! The coaches at OTF Brecksville bring a ton of energy to keep the classes fun and motivating, while challenging you to be better with each workout. Such a great community of encouragement and inspiration! Highly recommend!

Love the workout, love the coaches, love the staff! Was away for 10 days and missed this workout tremendously! Killed me when I came back but was totally worth it ;)

I checked here because someone asked my opinion after reading reviews and felt like why do I love OTF so much if it doesnt get good reviews at this location. WELL...I have been a member since they opened three years ago. I have felt welcome every single time I walk in. The front desk is very willing to provide information needed and help. I love the workout, too. The staff up front and the coaches rock! JMHO!

I have been going to OTF Brecksville for 2 years now since they opened and absolutely loved it. Theyve helped me with my new lifestyle, through pregnancy and also injuries (not related to OTF!). The coaches are wonderful and the staff in general are helpful. I love the variety of the classes as well as just the atmosphere they provide.

Absolutely love the Brecksville location! Great instructors, friendly staff and fantastic workout!!

I have been a member here for 6 months now mainly because it’s two minutes from my house. The trainers are WONDERFUL and the workouts are great, but unfortunately this OT can’t seem to hire front desk staff that know the meaning of customer service.

Love! Great mix of cardio and strength training. Different workout every day, so never gets boring. Great options for class times, but sign up early as they will fill up!

Love everything about orangetheory especially the amazing motivating workout, the best coaches and the front desk staff that is always accommodating, helpful and knows you by name

Great workout, not so great customer care. I have been a member for 9 months and over that time, studio grew and grew. They are always focused on recruiting new members and now classes are so full that it is very hard to get into desirable days and times. Waitlists are frequently so full that you cant even get on the waitlist to wait for the class... yet they keep recruiting. If you miss a class that was scheduled without 8 hour notice, a $12 late fee applies each time. At $160 per month for unlimited classes, it is crappy to get hit with $12 cancellation fees and have classes that are too full to get into. Now even 8pm classes are sometimes 3G with 36 people.... it used to be that you could drop in to undesirable times, now thats rarely if ever the case. For these reasons, I am going to try something else... once my super long cancellation notice period time is up (6 weeks due to the way the billing cycle falls).

Super clean, great class times, awesome coaches !

I’ve been a member at Brecksville for quite some time now and I have zero complaints. Every question and concern I have is addressed and solved with the front desk staff - they help me with everything I need. They are kind and there to help you - All you need to do is ASK.I’ve been to three other studios around the area and none of them come close to even comparing to how efficiently Brecksville studio is run. The coaches are impeccable. I’ll never workout anywhere else.For anyone considering trying the workout - they accommodate EVERYONE. You don’t need to be a super athlete to do orange theory - but it can surely work your body like it’s never worked before. Orange theory has taught me so much!

Excellent coaches and super friendly staff, would recommend to anyone.

Good workouts and trainers but customer service staff is weak. I was a member for over a year and was told I couldn’t take a class I was scheduled for because I was 15 mins late. No consideration for what it takes to drive from work, in traffic and get to class - and I had never been late before. Another time I was removed from a class because I was not scheduled for it. This was my mistake. I was on the waitlist but thought I was scheduled. The infuriating part was that I arrived 30+ minutes before class, hung out in the lobby and not one of the people working the desk said a word to me. Instead, they wait until class starts and then throw me out like some sort of vagrant. It was embarrassing and avoidable had they paid attention before hand or kept the iPad check in process in place. I quit that day. Miss the workouts but not the shoddy customer service and having to fight to get into classes that are always full.

Slightly pushy to get you to join, but once I joined, I have liked it a lot ever since. They have a great group that is very encouraging!

Always different. Large foscus on cardio and it is hard to always have variety with cardio. I enjoy the instant feedback of my heart rate throughout the hour. With that I can back down when I need to our keep pushing harder when I might otherwise not. The trainers are great and personable.

Terrible customer service. I wanted to try a free trial class but because it wasnt my “hometown” studio they wouldnt let me (even though its much closer than the strongsville location). They also said that i couldn’t get a free trial because i didnt sound truly interested by the tone of my voice, whatever the hell that means. Sorry i wasn’t screaming with joy about joining Orangetheory. So then I tried using my friends guest pass but I came too late for them to explain the class to me for “safety reasons” even though they had plenty of time to explain it to me (its not hard at all) must’ve just been lazy who knows. I had to go all the way to the strongsville location and they took me in no problem even though i was “late”. They explained the class to me in 10 mins and the class/trainer/front desk was awesome. The brecksville location definitely needs to hire new front desk people asap.And im pretty sure the front desk people leave good reviews about themselves LOL.

Great workout and great staff!

This place is awful, small room, rude stuff, overpriced classes. Pick some other place for workouts dont waste your money here.

Good training, but the stuff is not nice and they are not professional. They don’t explain to you about monthly payment, just take the money!! Becase of that business policy, I don’t recomend them!

Very pushy in their sales tactics. There are better places in Brecksville to workout.

Awesome workout and staff

Great staff!

Best workout in town.

Jovon kicks your butt!

Great work out

The most mean-spirited customer service Ive ever received - first time Ive ever written a review for anything.

Great staff