I hired Heritage to conduct an estate sale in my mother’s home and could not be more pleased. Sandy and her entire crew were kind, caring and professional. They took great care of her home and it’s contents. My family and I had many questions as this was the first time needing this type of service. Sandy & Robert walked us through the entire process and were never too busy to take our calls. At the conclusion of our sale my mother’s home was empty & clean and within a few days we received a check for much more than we ever expected. Thank you again, Sandy & Robert for being so kind, caring & professional.
I have shopped at multiple estate sales hosted by Heritage Estate Services. They are highly professional, organized, clean and friendly. They have devoted supporters so I recommend arriving early. Their items are unique as well as practical and they are reasonably priced. I return on the final day for deep discounts. They provide shopping baskets, however I recommend bringing your own due to demand. You will enjoy the experience and I will see you there.
I hired Heritage Estates Services to conduct my sale when I moved. I am extremely impressed with this company and their employees. They are very professional, courteous and organized. They took great care of my home and its contents. I lived in a community with very strict HOA rules. Sandy and her staff took care to make sure that all of the rules were followed without incident or exception. At the conclusion of the sale, my home was empty, clean and ready for my buyers. I have and will continue to recommend Heritage Estate Services.
Had a horrible experience at this estate dealer. Not only was I prepared to purchase close to $600 in goods, but the estate sellers refused to Asst me tally up the perspective sales and simply said to bring cash. All I asked was for them to help me figure out how much to pull out and they refused to Asst and just stood there.I would not recommend hiring this estate service as they provide poor communication and Asst to prospective buyers.Update: Dear Mr Robert, trying to save this after your aggregiously rude behavior nearly 3 months later doesn’t help. I actively avoid heritage sales, and you did not quote me an accurate price as I had ask you additional prices on unmarked items so I had the proper amount. Not helping a customer get an accurate price for the entire batch, acting frustrated with them for no reason, then insisting to ignore them in favor of not being helpful is why I stormed off down the driveway. I stormed off because after asking you several times and watching you ignore the question because you didn’t feel like answering me is why you lost the sale. I sincerely hope your company has grown in regard to this service but the reply is just more excuses instead of a real apology. Also I noticed that you actively avoids my request for assistance despite my actively being patient with you and would respond with a dirty look. I had additional items and requested to double check the total. You did not want to do that. Furthermore there wasn’t a “long line” there were 3 couples there including myself and you actively refused to assist me even though There was no line! I noticed that you were nicer to them as well, i wasn’t sure If this was attributed to race as well but apparently my money wasn’t good enough to help me draw up an accurate total. There wasn’t a long long, and suggesting there was one in some corporate attempt to save face is just as disgraceful as your behavior.
Nice people BUT THE HIGHEST PRICES IVE EVER SEEN AT AN ESTATE SALE... WOW!!! I do 4-5 a week and these guys are ridiculous... Seriously even half price day is near retail prices.... Im shocked... I do this for a living and have never taken the time to post a review but that was crazy..seriously youd do better buying at full price and paying shipping on ebay
I hired Heritage in August 2017 and I feel they didnt advertise and fulfill their promises to me. They told me they took Credit Cards and they did not accept them the day of the Sale, They sold some of there own items, they sold items I told them not too, I had many antiques that they must have sold for practically nothing, and I gave them a minimum price..Everything was discounted the next day, so my sales were very low and most of the items I thought should have sold didnt. I would not recommend this Company.
When my mother passed away, Sandy and Robert seemed like a perfect fit for us, especially Sandys skills at staging all the items we needed to part with, and seemed impressive when she explained how she would display everything. And she was true to her word: everything did look wonderful. It was the actual sale when everything else turned sour.Sandy, out of the picture now that her part was done, left us with Robert at the helm. It was very unpleasant to deal with him. He was barely civil at times, and it was obvious he didnt want anyone from the family around at any time. When our daughter called to ask him a question, he blew up at her, berated and yelled at her for about 10 minutes. He said that since I had hired him, not her, she had no right to question him about anything. She said she had never been treated so poorly.He and I had gone through the 4000 square foot house, filled with multiple china sets, some antique furniture plus many really high-quality newer pieces (all of which he initially priced & then sold at a fraction of what furniture should--even if it wasnt mid-century modern) and so many other items too numerous to list. I told him which items we wanted sold & which were not for sale. He dutifully marked down on a tablet what I specified. And for the most part, he did follow my wishes.One thing that was very disturbing, (which he denied afterwards), was that he disregarded my very specific instructions not to sell my mothers house plans. During the walk-through he assured me he would put them in a safe place so that no one would riffle through them. These were the plans my mother herself drew, her design for the house where she & my father spent the last 40 years of their married life together. These plans were a family heirloom, which we all treasured. I should have checked his list to make sure it was marked down as Not for Sale, but I trusted him to keep his word. The plans were nowhere to be found, and he denied any knowledge of my wishes, even texting me a copy of the page in the tablet where the plans were clearly excluded from the Do not Sell list. I was sick of heart, as were my daughter & nieces. It still bothers me greatly.His arrogance and angry attitude were almost always present in my encounters with him, and he displayed a temper that was very threatening to me. I read the other reviews and paid special attention to the negative ones and how Robert responded. It was all too familiar. He will, no doubt, dispute and misrepresent what I have just written, but my family and I all know the truth. I have no reason to lie. DO NOT TRUST YOUR PRECIOUS POSSESSIONS with this man.While we should have netted much more from the sale, we made a fraction of what we should have. Robert, of course, will have an answer for that, as he did with the other dissatisfied clients, but when we showed the pictures from their website (that Heritage Estate Services had taken) of the various items to a number of different people who are in the same business,, they were shocked to hear what we actually made from the sale. (Oh, how I wish we had contacted them first!) Sandy was very nice, but unfortunately, Robert was the one who was in charge, and he was churlish and difficult to deal with. I DO NOT RECOMMEND this company for this reason--Robert is not a nice person. He is angry and vindictive, and has a real deep-seated problem when dealing with difficult clients, meaning, clients who ask questions and dont roll over and play dead.It has taken me this long to wrap my head around what really happened and how to respond. I came to the conclusion that I needed to speak out to warn others contemplating using this company. I am writing this review in the hope I might spare others from the terrible experience we had with Robert. I could write much more about our bad encounters with Robert, but I think this is enough to cause potential clients to think twice before signing a contract with Heritage Estate Services.