Laura is super helpful and has great customer service, she returns my call as soon as possible and is always there to help me when I have needed something or had a question. Thank you Laura so much we appreciate you. Also Marisol was great help and she has awesome customer service. These girls deserve a 5 star forsure ๐
I was able to quickly and easily transfer my car insurance while calling from out of state. All of my questions were answered fully and I was offered a variety of coverages to choose from with full details on each. Thanks!
I really appreciate the attentive, honest and kind staff here. The agent is always looking out for your best interests, sheโll give you many options and work hard to find you a good rate. I also really like her generous involvement in the local community.
Marianne and her staff provide outstanding service and are extremely knowledgeable. They assisted me with an auto accident claim while out of state on Nee Yearโs Eve.Moreover, this office was able to provide me with higher insurance coverage than I had with my Federal Employees Group Life Insurance (FEGLI) plan for a cheaper fixed premium. No more increases as I get older and I get to ensure that my family will be covered should something happen. I highly recommend receiving a life insurance quote. All fellow veterans and LEOโs, you should DEFINITELY look into getting a quote with Marianne and her staff.
Marianne and her staff, are knowledgeable, and 100% dedicated to their clients. Every question or concern, has been answered, and explained. I and my family are beyond happy with Marianneโs service. Professional and most knowledgeable.
I was with them for over 40 years! Never had a problem till last year! One month my bill was over 400, then that very next month it was 157, then then next month after that it was back up to over 350! Nothing changed no wrecks no tickets nothing new! So why was my bill jumping up and down? We had to correct them several times! They kept saying we was wrong but when they called the main office over a lot of this the bill etc, we was ALWAYS RIGHT! They treated me seriously so poorly bad customer service too! The Asian man kept making us feel unwelcome. He wouldnt even call the main office to try to correct any of it! We had to wait 3 days for a call saying, guess what? Again! We was RIGHT! I went to geico because of this! Least i pay WAY WAY WAY LESS there then what i ever paid here! Better customer service too!
Very happy after years of being insured and the staff are extremely helpful.
Awesome service with a very professional, knowledgeable, friendly staff. Look no further than this office for all your insurance needs.
No people skills at all. They give quotes, get you to sign up then tell you the quote was a mistake and quickly demand more money without working with you. When it comes to new cars and mortgages, having insurance is required. I am now satisfied that they know this and use the misleading quotes as a business practice to drum up more clients.
Marianne is an amazing agent her staff is superb new to the Imperial Valley and they took great care of me !
Knowledgeable staff ! Helped me finally understand life insurance
Because he is very calm and has a very good aria
Excellent service