Stephen is our insurance SUPER HERO! When our home owners insurance company issued a letter of non-renewal, less than a month before our policy expired, they left us in a real bind. Within 24 hours of contacting Stephen by phone we had a great offer with perfect coverage, our bank informed that a policy was being issued for our home and all our worries gone. Stephen answered all our questions and delivered above and beyond with great value and customer service. If you want a partnership, not just an insurance agency, look no further than Stephen Briggs All State Insurance.
Awesome agency!! Only the best service and care. Great rates!
After waiting over 48 hours for two other firms to get back to me with homeowners insurance quotes I contacted Stephen Briggs office and spoke with Cindy Fitzgerald and explained that I was on a tight deadline and needed quotes on my new home ASAP. Cindy assured me she would have quotes for me by the end of the day and sure enough less than two hours later she called me back with an answer. She was extremely professional, prompt, courteous, and I would recommend her without hesitation. Thanks Cindy!!
Allstate is not refunding our unused portion of policy because they illegally put it in our buyers name before we closed on our house. Very unprofessional. Do not recommend this office or company.
Everyone is friendly, helpful and knowledgeable! I get immediate service whenever I call and I can count on them to help me with my insurance needs. I have been using this office for about 20 years now and would not go anywhere else.
Good company. I will recommend.
Friendly and concerned staff who are always ready to help with any insurance questions that I have. They are quick to make contactwith Allstate to clarify items that I dont understand.
There always there if I have any questions.
My wife bought an insurance policy for our dog with Shelly at this office. Little did we know our current renters insurance already covered our dog. She called to let them know we needed to cancel it. We did that wasnt the problem. The problem is our refund check was not the amount we were expecting but much less. Shelly failed to inform us of the 25% charge when cancelling a policy. If we had know this we would have kept it. She called and explained this to Shelly and she said she would look into it as she has never head of such a charge. This was nearly 6 weeks ago (if not more). My wife has called left messages with no return calls. Weve even called asking for Stephen Briggs but no call back. We find this extremely unprofessional and the lack of communication is unbelievable.
Excellent Service. I have my auto and home insurance with Brett. He is a fantastic person. Honest, reliable and efficient. I always refer them to my family and friends. Keep up the good work !!
This is an awesome insurance agency. From the moment you walk in, you always feel like family. Everything is always timely and everyone is always smiling and pleasant. Great service. Very satisfied. Woulkd recommend to everyone.
Never felt so uncomfortable before by the man with the beard. Came in there during my lunch break with my co worker for a few questions and was completely turned off by the man with the red beard. Kept making inappropriate jokes, staring at my friends chest while he spoke to her. Just overall a creepy vibe. Speak to anyone else except him if you’re a female
Ive been with this company since 1984 and all I can say is that no one stays with a company this long if it wasnt for great service and a great staff.Thank you for all your help though all these years.
Its been a pleasure working with the Briggs family on both are house and car insurance. Stephen did a great job giving us options and suggestions . He has made the process very easy switching from a competitor. We will refer them in a heartbeat ! Thanks so much.
I was an Allstate customer when we moved to Florida, so we looked for another agent to handle our business. We have both cars and our home through Stephen Biggs and are very satisfied with the service and advice offered us. On several occasions they have offered us recommendations to reduce our insurance cost while preserving our coverage.
Worst insurance company. The guy with the red beard is such a creep. I was working on a policy with one of the girls that work there. He stopped her halfway through and said he will take over. He had me go into his office and he shut the door. After 5 min of him flirting with me and telling me how good I looked in my dress I walked out.
My absolute favorite insurance company
It is really nice to still find an honest and friendly company lately. Briggs insurance is customer service oriented and Melissa G. goes above and beyond for us!
We have had our personal auto, home, boat, and motorcycle insurance with Stephen for years, and more recently, our business hazard and liability insurance.His agency has done an outstanding job in finding reasonable business insurance, which is very hard to do. When we have an unreasonable rate hike, he always finds a more reasonable alternative.
Great agent!
The staff is definitely unwelcoming to say the least.
Great customer service