They barely speak english,have no clue what to do with the repair I gave them,ripped me off, after I brought tv home it did same thing from when I brought it to store,wasted 350.00 they never gave my money back,never honored warranty,we are taking them to court and suing. for additional money on top what was paid....Consumers Beaware and stay awayTHIS COMPANY IS A SCAM/FRAUD!!!!