The Postal Annex has ruined me for all other shipment centers! How could they in good conscience do that!? You should see them with their friendly staff, their quick service, all their little tricks for making shipping things easier. Ill never be happy going anywhere else again!
First time Ive ever thought to myself that a postal service had good atmosphere. Incredible customer service - laid back yet competent. 10/10 would ship again.
Excellent customer service, friendly and helpful on the phone and in person, and they will help you find the best rate and timing. I highly recommend PostalAnnex for the smallest to the most complex shipping needs.
The postal annex is AWESOME!!! They are always so friendly and helpful, and they are my go-to place to mail anything. Thank you for your great service and always smiling faces!
When I have a full day of running errands for my business I look foreword to going to Postal Annex. The staff always brightens my day! They are beyond helpful by keeping addresses of people who I ship to often, email my receipt and tracking info, and always give me the best options to make sure my products get there safely. I am so thankful they are here in Bozeman!
Very friendly, helpful, and make international shipping very easy.
Store changed covid policies in the middle of my 6 month contract. Refuses to refund the rest of my contract despite my disagreements with changes and switching to a store willing to accommodate me. Owner also stated that he wouldnt care if a person with a medical condition dies on their floor as long as they comply with store policy.
I like shipping things about as much as i like taxes and dental surgery. Postal Annex really makes the shipping experience tolerable and provides great customer service. They also dont overcharge for things like helping you package things or like $10 for a cardboard box like ups and fedex stores do. plus you have the option of different shipping carriers
Everyone here is so helpful. They are always so busy but also so kind and willing to assist with even the most ridiculous request. I have never had a bad experience here.
The staff here is so great, efficient & welcoming! I don’t go anywhere else!
Very helpful and friendly staff, I go here to mail most things out.
Postal Annex is amazing. I do a lot of shipping internationally, and they always make it a stress-free process. I also got my passport renewed recently, and they helped me through the various steps necessary. Great staff and so helpful!
The staff is above and beyond! I am there very very often doing returns! The staff has also helped me with shipping random sized items. They are always so friendly. This place is also very convenient! Great location.
We cannot recommend Postal Annex enough! Such a helpful and friendly staff. We save so much time and have peace of mind using them; from printing flyers to sending packages. Will never use the post office again!
I never review businesses, but the staff here were so unnecessarily nice and helpful that it warranted recognition. Go here.
Service here is awesome. I recently came here to ship a package by FedEx. FedEx didnt deliver it on time and PostalAnnex refunded me my shipping cost even though they had nothing to do with the shipping issues I had. I have used PostalAnnex before and have always had great, friendly, quick service.
I mail through Postal Annex monthly and always get great service and a smile.
Karl is great! Ive sent bulk USPS mail through him, packages for FedEx and UPS...ALWAYS good. What I like most is that I get an emailed tracking number for shipped items instead of having to keep track of the receipt, which never quite works for me.
Karl and his staff are so great to work with. I use them for my P.O. Box and to drop off/ship packages as well as print documents. They are always professional, timely and so helpful! Thanks Karl, Hannah and Walker!
I’ve worked with Postal Annex for the past few years.What a great team and EXCEPTIONAL customer service!
The person who assisted me at the front desk was very friendly, helpful, and fast. They seemed very interested in helping me get the best possible service.
Wanted to share how much of a pleasure it was to work with Karl at Postal Annex. He was helpful, friendly and just a pleasure to to business with. Highly recommend for all your shipping needs!
Quick and attentive service. Very friendly staff that make their customers feel prioritized, even in chaotic situations.
Great folks. Really helpful, especially for getting everything there on time for the holidays.
First class operation. USPS SHOULD TAKE LESSONS FROM THEM.
Its easier to go here than the post office. Options are much clearer!
Very helpful, knowledgeable, and reasonable!
By far, the best customer service. This is a great place to confidently and comfortably ship or send mail from!
Everything is easy and the people are helpful and kind; the way you would expect this industry to operate!
Above and beyond! Karl, Hannah, and Walker go above and beyond to help and are kind, helpful, professional and knowledgeable. THANKS!
The team at Bozemans Postal Annex made the impossible happen for us on an extremely narrow deadline today. We are so grateful!
Karl is fantastic, great service, friendly and cheap! Wow! Thanks for being awesome!
Karl went way above and beyond what I expected when I came in for passport photos. I just wanted to help spread the word what a pleasure it was to do business there. Thank you!!!!!!
Do not come here to get passport photos done. Unless you want blurry and incorrectly sized photos that the government will not accept. Waste of money. Photos taken by a shaky handheld camera taken against a white wall as a backdrop.
Fantastic service. i love this place.
I have had nothing but first class service and polite staff at this place!
The people are friendly and patient even when they are super busy!
Always helpful and friendly...
Fast and friendly
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