I have swung by here 3x in the past month to see cars lined up out to the street. It was pretty frustrating and I haven’t seen this in all the years I have been going to this location. So I went inside and Andrew was extremely friendly and helpful. He gave me a few options including picking up my vehicle the next day and servicing it. Really appreciate the various options and great service. Management take note: please keep Andrew!

I have been getting my 2018 Ram promaster city serviced at Billion express lube. I recently replaced my battery which seemed to have died prematurely. When I went to pull the old one out I realized the cover was missing. I found the cover lodged and melted against the motor. The only ones who have ever taken the cover off was Billion. I had an oil change coming up and I let them know I would like them to replace the battery cover they had forgotten to properly lock back down. They told me they would look into replacing it but did not get back to me until my third inquiry weeks later. At that time they lied to me and said they had left a message about it. Then they told me that because I did not immediately let them know the battery cover was not reattached that I shared the blame for it melting against my engine. I paid them to take care of my vehicle and they blamed me for not doing their job for them. Even though they are selling a record number of new cars right now to an influx of new people moving to the valley they wouldnt replace a $32 part they had destroyed. I will never do business with this sloppy greedy organization again. Shame on the whole billion auto group and Craig the manager who blamed me for their mistake.

Took about 2 hours for an oil change which is ridiculous but im not a busy guy so whatever, also kind of difficult to navigate there

Billion Chrysler Bozeman Express Lube was fast, efficient, and the customer service experience was excellent. Above all I was impressed by the professionalism and knowledge of the staff. All pistons were firing during the lunchtime rush, and I was able to get my truck serviced in no time.

Tried emailing the manager before writing a public review, but I never heard back. I was very disappointed with everything. It took them over an hour to even get my car in and then an hour and a half to change my oil. There were only two bays open, and a vehicle was parked in one of them the entire time that I was there. I kept peeking in to look at what was going on, and for long periods of time, there was nobody even working on my vehicle. The young men that were in the bay were using profanities very loudly, I work in a bar, so Im not being uptight about that, however, there was a woman and her two young daughters there, so it was highly offensive. When my car was finally finished, it was not vacuumed. I finished an entire book while I was waiting for my car to be finished. I work 6 days a week and this is not how I wanted to spend my day off. If you guys know that youre that far behind, that should be something that you disclose before you take a vehicle in. Id much rather have gone somewhere else.

Always good place for my Jeep to get serviced...

Fantastic to work with. Honestly the best service I’ve had. Thank you guys for being so great!!!!!!!

Told me on the phone 15 min wait got there women I spoke to was rude and told me hour and a half wait for a friggin oil change. Never will go here again. Liars.

Billion Express Lube is horrible. I took my Dodge in for its first oil change. Not only did they not empty the old oil they didn’t even change the filter. (The Filter still has original “factory” filter and is full of nasty road grime) On top of that, they added fresh oil and over filled it. Unfortunately, this is not the first time this has happened to one of my vehicles at this location.

Craig and his team are always super nice. They take care of you. My mud flaps had some ice build up this winter and they broke off when the guys were pulling in my truck. They replaced them on the house without even asking me. Great guys and great service!

Fast and easy service.

Excellent customer service. Requested an oil change and for my tires to be rotated. It was cheaper and faster many of than those national chains that I had been too.

Ill share my oil change experience and you can decide if this is a place youd trust with your vehicles. I took my 15 Wrangler in for an oil change, which took about 90 minutes and cost $81.95. Ten minutes after leaving they called me to tell me my Jeep was leaking oil, and to pull over and call us. After discovering that all of the oil had leaked out, I was stranded, and newly concerned about the quality of work done on my vehicle. Luckily, I had stopped only 2 miles away, however, it took them 45 minutes to get someone with more oil to my location. This was not exactly the sense of urgency I expected. After returning to the shop, they re-did the service and refunded my money. They also did some work to clean up the mess created by the 6 quarts of oil leaking all over everything. In the end, I spent 4+hours of my day and I got a free oil change and a messy undercarriage and engine compartment.Unfortunately, theyve lost me as a customer and I felt the need to post my experience online because they seemed to handle this situation as if it was a normal part of their business. In addition the tech they sent out, who seemed very competent at his job, said he has had to do this a few times lately. Now, Im sure theyve done thousands of oil changes correctly but its a type of service that you cant let someone leave your garage with their oil leaking profusely. Not ever.My humble advice: Let the vehicle run and check for leaks. Fix it, if you make a mistake, but dont ever send anyone away with a leak.

Great service, Craig and Nate are very easy to work with. Their team works hard to get every oil change and inspection done thoroughly and efficiently. I highly recommend getting your oil changed, tires rotated, brake work, alignments, and fluid changes done here!

2 hours for an oil change!!!! There were 4 people in the shop spending most of there time talking.

These guys were great! Had a headlight bulb on our Yukon that needed to be changed. I was told by multiple shops that it’d be $80-$100 to change cause you have to take the grill off. They did it for the cost of the bulb...$13!! Thanks a bunch guys!

Always curtious and quick got me in and out in 1 hour...

Honest, ethical and prompt service. After getting bent over at Ressler Quick Lube I decided to try out Billion. Fair pricing on the standard oil service and I even got a free car wash! Ill be needing major oil services next time and I am confident that I will be treated fairly at J C Billion. Also had new windshields installed on both vehicles there. Again, prompt service with fair prices. Im a fan.

Fast and friendly work. They always do a great job and is the only place Ill take my Jeep to for an oil change.

Good customer service. Friendly staff. Takes care of your needs efficiently and timely.

Fast and efficient if you catch them with a short line.

Been going there for 4 years they do awesome job

They are very professional and are the best in town! I love the service I get .

If you want an honest opinion on this establishment, its absolutely despicable. they have no structure as far running an efficient and safe shop. The employees are miserable unprofessional not certified to work on your vehicle in any capacity. Unlike there Ressler counter part, the quick lube techs that have to undergo a rigorous training that involves computer certifications and on the job training as well. real high quality people working in there shop that actually enjoy what they do and value customer service not there wallet. Needless to say there true honest well established automotive shop. Billion has no reputable knowledge what so ever. I would not let them touch your lively hood just to have some ignorant uneducated individual possibly jeopardize your property. regardless if you bought your vehicle from them at the end of the day its your opinion who you want to do maintince on your vehicle but I can assure you this place is joke there in violation of numerous osha violation and they will be investigated I could go on about the employee and the mismanagement but this is just a general summarization of the billion express lube fyi Im a former employee

Wonderful service as always! My cars personal health clinic really! Haha!

The best oil change place in

Wonderful service and fast too.

Helpful friendly service.

Awesome service and fast!

Great services

Good service