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Buffalo Restoration
555 Manley Rd, Bozeman, MT 59715, United States
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Buffalo Restoration

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Mi
Review №1

We had a guest flood one of our guest rooms that caused a waterfall in our dining room. Buffalo Restorations mitigation team was top notch. From the dispatch to the estimator, to the crew and follow up. Enough can not be said about the professionalism, and attention to detail and expedited service. They were the highest level of care to our bed and breakfast and followed through on everything they said. We are extremely happy thus far. Now we are starting the second half of the work which is the restoration side. If the past has anything to tell, we will be writing another glowing review here shortly.

Jo
Review №2

I’m thankful for Buffalo Restoration. They quickly responded to our water damage in our kitchen. The only thing I wish would have happened is a quicker turn around time for the repairs, but with materials being backed up weeks, I know if they could have done it sooner they would have. It was great working with Logan, David, Caleb and Jesse from JM Quality Carpentry. I’m happy with the quality of service and final project that I got.

Ca
Review №3

We had a kitchen flood a few days before I had my second baby. Buffalo Restoration was SO fast. Our kitchen (drywall, flooring, cabinets, etc) was torn out the day I went into labor....stressful! The folks we worked with were AMAZING and they all worked hard so that we could be back in our house as fast as possible. They are responsive, friendly, professional, and did excellent work!

Ma
Review №4

Luckily, (knock on wood) I havent had a property loss or damages but if I did the first business that pops into mind is Buffalo Restoration. Ive spoke with Gabryelle Wilson a few times at networking events and she seems very bright and motivated. They also cool car wraps!

Me
Review №5

We are grateful for the Buffalo Restoration team! Helpful, respectful, and makes sure everything is done right!

Re
Review №6

100% I would recommend Buffalo Restoration! From my very first distressed call with Tia to everything in between we have been taken care of wonderfully. Logan and Adam were extremely helpful with the mitigation and David has been a great advocate and wealth of knowledge on dealing with insurance. Every single person I have dealt with has been nothing short of AMAZING! I would use them again in a heartbeat!

Ca
Review №7

The team was timely and did exactly what needed to be done. Thank you!

ka
Review №8

We have used Buffalo Restoration for a number of major issues in various properties that we manage. They have always been extremely responsive and thorough. Their team is always wonderful to work with.

Go
Review №9

Very professional, timely, available and patient and thorough with the work required and in answering my questions. They know their stuff and would highly recommend them to anyone.

Em
Review №10

Every employee I interacted with at Buffalo Restoration was professional and honest. My upstair neighbors renovation caused their toilet to leak through my ceiling light fixture. I appreciate Buffalo Restoration for taking time out of their busy day to inspect our space and make sure we were ok. Thank you!

Ma
Review №11

These folks are very responsive and do a great job; thoroughly recommend.

A
Review №12

Didnt notify us that they were on our roof, while looking in our windows at my naked wife on the 2nd story. If peeping Tom had a business, this would be it. Beware.

Sc
Review №13

Buffalo Restoration was solid from top to bottom. From the first call to the final report the entire process was seamless and professional. If you need mold mitigation of any kind, this is the only phone number to dial. I couldnt recommend the team any more highly.

Ka
Review №14

Buffalo Restoration is a wonderful company. Every single person I interacted with was courteous, patient, and more than willing to help any way they could. We had water damage, and they came to inspect and start mitigation right away. They had to put heaters and dehumidifiers in the house, and it made it super hot. Not only did they explain everything and set it up in a way we could stay in the condo while they did it, but they took into account that I have a very large aquarium not involved in the water issue that could not be moved, and they took extra time and care to find a way to block the heat from hurting anything in the aquarium. On top of this, the folks in their billing department went above and beyond with helping me deal with my insurance company. If I could give 10 stars, I would, but sadly 5 is as high as the website allows. Highly recommend this company.

KD
Review №15

Buffalo Restoration did a wonderful job with my water-damage clean-up and repair! They were prompt, professional and courteous. I would definitely recommend their services!

Ma
Review №16

Buffalo Restoration responded quickly and efficiently when we had a water leak in our basement guest room. Each division of the organization was helpful in mitigating the water damage, repainting, drywall repair and installing new baseboards and window/door casings.

Ja
Review №17

When I moved in my condo 2 weeks ago, I had a terrible odor coming from my crawl space. Jean from Buffalo came out & didnt find any sewage leaks, but did remove a dead mouse. She told me to call her if it didnt get better. She came back this week and we agreed it was sewage. I asked my neighbor to let her check their unit - she immediately noticed the odor coming from their crawl space. Their plumber found a broken sewage pipe. The owner called Buffalo, who was out in 2 hours. Daniel pumped out sewage, removed vapor barrier. He offered to spray my crawl space when he sprayed anti- microdial in the other space. Both Jean & Daniel were the most helpful professionals I have ever met. I would recommend this company to everyone.

Wy
Review №18

Received excellent service from the team at Buffalo Restoration. Staff were friendly and professional. Randall got our rug clean of all pet fur and odors, on-time, and within our budget.

Pa
Review №19

This company has the greatest group of people working on their team. From the dispatcher, to the techs, to the estimator, to billing and even the lovely gals in marketing. This herd makes my job in property management maintenance a heck of a lot easier. I recommend this team to anyone that needs a restoration team. AAAA++++

Jo
Review №20

Buffalo Restoration responded to a leak at our home and did an excellent job in all respects. They are professional, responsive, and did work of the highest quality. We are completely satisfied and would use them again if needed. We highly recommend them.

Tr
Review №21

I havent had the chance to use their restoration services, but their mugs are AMAZING!!! Seriously, my kids fight over these. The wide handles can fit your whole hand with comfort and ease. If they put half as much effort into their services as they do into selecting their mugs, then you really have nothing to worry about.

Le
Review №22

The customer service was excellent, and the work they did was top notch. Both of the people who came to work on the house were professional, kind, and efficient. Johnny, one of the technicians, even came back later in the afternoon to explain face-to-face some anomalies in our venting system that needed to be addressed. Thanks guys!

Gi
Review №23

The whole experience from start to finish was very pleasant with Buffalo. The technicians who came to do the mitigation, the adjuster and everyone I spoke to were very pleasant and courteous. The work was done quickly and efficiently and I was very impressed with the cost and the quality.

Be
Review №24

Buffalo Restoration is so well ran with the finest people. I’ve watched the owners and employees over the years with admiration. They are connected to the local community and able to serve. Everyone at Buffalo carries a grace with them that make any situation feel like home.

Bo
Review №25

Would never use anyone else!! Glenn and the whole team made our overwhelming aggravating situation manageable. The customer service and altogether care of our home was outstanding. Glenn went beyond to accommodate our family. Couldnt be more thankful and pleased with the outcome.Thank you Glenn and Buffalo Team!!!

De
Review №26

I highly recommend Buffalo Restoration! They made time for us same morning of our call regarding flooded basement—on a busy call day—and went immediately to work to remedy the situation. We were saved from more extensive damage by their very quick and professional response. Very reasonably priced, and a pleasure to work with!! DB

De
Review №27

Needed some mold remediation in crawl space for a real estate transaction. Was doing this while out of town. Couldnt have been nicer to work with. They were able to get an estimator in to look at the scope of work within a few days. I explained the time line and they were able to schedule it for completion well before closing. The work they did was excellent.Hope not to have to deal with any mold issues again but if I do I will be sure to call Buffalo Restoration again.

sh
Review №28

I was out of town while the repairs where done and they kept me in the loop the entire time and everything turned out amazing. They were also very understanding about that fact that is was dealing with an insurance claim and worked with me to get everything resolved as quickly as possible.

Am
Review №29

Replaced water-damaged kitchen floor and cabinets. Restoration and reconstruction work was done professionally and to client satisfaction. Buffalo was prompt and courteous through the entire project. Would definitely recommend.

Ro
Review №30

Buffalo Restoration is a real class act. Not only do they get to the job immediately, but they do such a good job on the restoration and water damage, they prevent further harm to your home or business. I would always want them to do my work. Thorough, professional, courteous, and wonderful to work with. They are the best. Dont use anyone else.

Lo
Review №31

They showed up to clean ducts on our HRV and realized right away that it was a job that they couldnt do. They were courteous and best of all didnt try to do a job they werent equipped to do. Later another team from Buffalo came and helped us look for options to solve our problem. In all a very good experience.

Gr
Review №32

Buffalo Restorations Professionalism - the crew, Nate and Jordan, were great communicators and just fun to have around. They kept us informed about the work to be preformed and progress during the two days they worked on the house. I highly recommend this company and this team.

Ka
Review №33

Buffalo Restoration took care of our flooding problems efficiently and as quickly as was possible. It was a very positive experience working with Buffalo, and I would recommend them to anyone with restoration needs. Thank you to your entire staff for your professionalism, and with your personal approach to our needs.

Ma
Review №34

Started out great. Quickly became unprofessional and predatory. Their actual service staff is lovely. Thats about the best praise I have for them. Tried to bill for closets they didnt even step foot in. Stopped returning calls. Went from helpful liaison with insurance to call-them-yourself-and-get-back-to-me. Wanted to be impressed, but ended up disappointed and victimized. Best advice: Scrutinize your bill!!

Va
Review №35

Our home flooded with sewer and from the first night Logan and his crew were so quick and awsome. Tyler was assigned to our case and he and his crew have been nothing but helpful. I would like management to acknowledge that they have a solid team and Tyler is a great leader. Thanks to all the guys that helped get our place back in order. Guys I hope you get a raise you deserve it.. I would recommend this company to family and friends.I would also like to give a huge shout out to Johnny and Brice they did an amazing job cleaning our ducting. So friendly and very knowledgeable and man were the ducts nasty.

Be
Review №36

Excellent experience with complete restoration after major water damage to my kitchen and bathroom. Professional care quth every step, from answering my first call for help to the final transaction.Highly recommend this company!

la
Review №37

Logan and the restoration crew from Buffalo Restoration have worked at my home in Bozeman twice in the past two years. Prompt and timely attention reduced the scope of the work and professional leadership and commercial equipment managed for the best possible outcomes. They cover all the bases!! Thank you again Buffalo Restoration!!

Jo
Review №38

From the initial phone call, to the emergency response, to the constant updates, and finally, the remodel, I felt confident that the worst day was going to result in an excellent and positive outcome. Buffalo Restoration was the best phone call I made on the day I discovered aftermath of a frozen pipe. Thank you.

Em
Review №39

Buffalo was helpful, friendly and professional when we had a problem with mold in our house. Well definitely use them again.

Jo
Review №40

We had significant water damage in a rental property. Buffalo did a great job with the mitigation AND the restoration. They were easy to work with, met their timelines, and most importantly to me, were good communicators throughout the project.

Th
Review №41

Chad is so rude.

Te
Review №42

We have worked with Christopher, Phil, Rockin’ Randy, and others at Buffalo Restoration and have always been extremely happy. They provide excellent customer service & work. I HIGHLY recommend them for anything from carpet cleaning to major clean-up/restoration!

Da
Review №43

David, Derek, Russ, Gabe, George, Phil, Thea, ... the entire team at Buffalo works hard to make things as smooth and painless as possible every time we have need for their services. Honest, caring, kind, courteous, level headed, and proficient at every turn.

Su
Review №44

Everyone we worked with was highly professional and courteous. Buffalo worked to get our job done as quickly and efficiently as possible.

ga
Review №45

This is my third week having the team out. Every single one of them is very very nice, friendly, knowledgeable and informs you on every step of the process. Wonderful group!!!!,

De
Review №46

Curteous, treated our house with respect and left the place clean . Highly professional.

Sh
Review №47

Everyone we dealt with was very professional and helpful. The process and outcome were explained thoroughly and all our questions were answered.

Be
Review №48

Great company. They love their people and it shows.

Kr
Review №49

Buffalo Restoration was fantastic to work with. They helped me design a customized solution for my situation, and were very friendly and professional. I would highly recommend them.

Gr
Review №50

Buffalo Restoration was very quick in providing me an estimate and their work was quality. I will use their services again if ever needed!

Do
Review №51

Buffalo Restoration always delivers. They are very professional and and very courteous. I highly recommend them.

Ca
Review №52

We are extremely happy with the great customer service and the extremely knowledgeable staff at Buffalo Restoration. We recommend this wonderful company to all our friends and family, thank you!

Ja
Review №53

Excellent company! Quick to respond. Work is thorough. They ease the anxiety in a tough situation.

ja
Review №54

Dont believe all the Fake 5 Star reviews. Had them clean up some water damage and replace some sub floor and carpet at a project and was not impressed with the huge bill.

Ky
Review №55

Prompt service and great communication/ follow through from Ryan H.

Kr
Review №56

Fast and dependable, came into the office after a fire, and a day and a half later we were up and running!

Ma
Review №57

Professional and thorough job after my hose bib sprung a leak.

Di
Review №58

Buffalo Restoration folks were kind, courteous and responsive. They did everything they promised as promised and in a timely manner.

Sh
Review №59

First of all I did not know that Buffalo Restoration provided a service of routine cleaning of carpet and tile. I was ready to call another carpet cleaning business that I have used in the past with great results; however my husband suggested we use Buffalo Restoration as we wanted to have our slate tile cleaned as well after some small remodeling projects that left our carpet and tile dusty. Randy did an awesome job. He arrived on time; provided his business card, explained the process, measured the space to be cleaned and provided the quote. Very professional.Our neighbor thought we had a water leak when he saw the Buffalo Restoration van in our driveway as he wasnt aware that they provide routine carpet/tile cleaning as well. Im so glad I am aware of this service now and would highly recommend Buffalo Restoration to anyone looking for a routine spring cleaning of carpet and/or tile in their home. We loved the end results. Thank you Randy and Buffalo Restoration!!I am editing my review today (06/03/19) because of an added service I had and I want to recognize Johnny and Brayden for the excellent job they did cleaning out my dryer vent on 5/31/19. They called me because they had a cancellation which worked out perfectly for my schedule to move my time up a day. They were both very professional and Johnny explained the procedure. It gives us peace of mind knowing what could be a fire hazard was taken care of so simply and easy with preventative care. Im sure not too many folks think about having their dryer vent cleaned out on the outside as well as the inside. A reasonable cost and professionals who know what they are doing. You cant ask for more than that. Thanks Buffalo Restoration. Well be having that done on a regular basis.Shirley King

Ka
Review №60

As a local HOA manager, we often need restoration services. Buffalo Restoration is always very prompt, and professional. They do a great job!

Tr
Review №61

All I can say about this some called team, is to watch out. I live in a older home in Bozeman, basicly on the MSU campus. Due to prior room mates having a complete lack of respect, two of the bath rooms needed attention on a level that would require a professional. And some how we got these guys. After almost two months of waiting after they visited the home, and did an initial check, we had not so much as revived a phone call. I my self have nearly 15 years Coverings experience putting me well in the the journeyman category, and after nearly two months, I had become fed up, and thinking it was the land lords not showing any common decency I called them one after noun. The bath room was basically un-usable, I personally would not have washed my dog its current condition. Cealrly the land lords and these guys must have had a good idea about the condition, and how unapealing it was on every aspect.When gettintg ahold of the couple that rent us the house, I offered the deal of the century, Full bath room remodle, new grannet counters, new cabnits, High end stone for the floor, new lighting fixtures. for around 1200-1500. INSTALLED. The owns then cotact Buffuilo and ask if they can pull out of the contract on the down staris bath room. At the time, They where told NO due to some type of health codes that must be made sure clear before the new construction can begin. Day one, plastic is set up in the hall way.with a fan pushing air out of the bath room through a plastic tube and out side. and the removal of the vanity. Day two 3 panels of sheet rock removed, base board removed, bleach sprayed on walls. At this point I had about lost it, they had done less work in two days then your average house keeper does in a single bath room at your local Days in. Spots of the wall still heavily covered in mold, TOLIT still in, and the floor that had mostly been removed prior was left in the very small areas that had not been removed by my self last summer. At this point I had some question, why can I visibly still see mold? why have you not removed the nales that where holding on the base board, they are just sticking out the wall ( I was told multiple times we arnt done yet just hold on ) they kept using the Word scope, as in Its not in our scope. I asked where this list of things that must be taken care of before we can build in this area, they told me multiple times my land lord did not understand. or I my self did not understand. Yeah Im wrong sorry heres a few thousand bucks a lot of money to do less then sprinkling ajax would have done. I believe these guys to use words that inflict panic on the more common mind set of a young home owner, demand only they can do the work, do basically nothing and then wait for the check. These guys need to seriously be looked into, this is straight black mail with your own home.

L
Review №62

Buffalo Restoration has saved us twice-- two instances of water damage in two different houses. The first was fairly minor, and we didnt need a ton of help, so Buffalo handled just what we needed. The second was major, and they took care of everything start-to-finish including dealing with the insurance company and coordinating access to the condo with our renters. All I had to do was pick out new flooring. They were extremely kind and courteous. Knowing that I was stressed, they made me feel calm and in control. I cant say enough good things about our experience with everyone at Buffalo Restoration.

Sh
Review №63

Completed the job in a timely manner, Job technicians were easy to get in touch with and they completed the job to our expectations.

Am
Review №64

Buffalo Restoration has helped us with two different flooding problems we’ve had. They always repsond quickly and do great work!!

Je
Review №65

If you have any messy problems, call these guys. Fantastic service. Great results.

aa
Review №66

Always go above and beyond! Id highly recommend!

Ma
Review №67

I was extremely impressed with Buffalo Restoration. They were fast to the scene and their knowledgeable staff helped my immensely in person and on the phone. I thought for sure my wood floors were ruined after a broken exterior spigot caused puckering in the boards and water in my crawl space. Buffalo Restoration came in with the right tools for the job, and in little over a week, the floors looked like new. This saved me the huge headache of having to replace them. I hope I dont need to call them again... but if something else goes wrong, Im confident they will always make it feel like home again!

Ke
Review №68

Buffalo Restoration is my go to for carpet cleaning, duct cleaning, and dryer vent cleaning. They are so professional and have outstanding customer service.

ja
Review №69

Very professional service. Thank you for taking care of our emergency.

St
Review №70

Excellent service!

An
Review №71

I had a mattress thoroughly cleaned and was extremely pleased--not only with the work done, which was exceptional, but also with the customer service--the courtesy, information and promptness. Thank you!

da
Review №72

Always great service

Ji
Review №73

Speedy response time and excellent customer service.

Pa
Review №74

Quick response and great customer service! Hope we never have to go thru the same (or different) emergency again, but would call Buffalo Restoration again if we did!

An
Review №75

After a burst pipe, they showed got it dried out and got the house back together better then it was when they started. Easy to deal with, very professional.

Er
Review №76

Awful customer service from upper level management!Additionally, Buffalo Restoration worked on my neighbors house and made things worse! They had to get a different restoration company into their house to clean up the mess!

Co
Review №77

Horrible experience

Ja
Review №78

If they arent mature enough to park a van in one space I dont think I want them working on my house.

Ba
Review №79

Very professional, accommodating and thorough!

Ka
Review №80

Great to work with!

Sc
Review №81

Excellent service and work

Ke
Review №82

Great job !

Information
41 Photos
82 Comments
4.6 Rating
  • Address:555 Manley Rd, Bozeman, MT 59715, United States
  • Phone:+1 406-586-8109
Categories
  • Air duct cleaning service
  • Water damage restoration service
  • Carpet cleaning service
  • Fire damage restoration service
  • Upholstery cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:Yes
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