I contemplated leaving a review because I hate to be “that person” but, I recently visited this location for a standard oil change and also received a battery replacement as recommended. I was very pleased with the customer service of the gentleman I dealt with; he tended to me efficiently and was very courteous. My complaint comes AFTER I left jiffy lube. Shortly after, driving on 95 I was startled by a loud scraping noise coming from the underside of my car… I pulled over on the side of busy highway to find that a large piece of metal had fallen from below my car and was dragging. After I was able to relocate myself to a safer area to get a closer look, I discovered that I was missing a few screws/or plugs that were holding on the metal protective cover to the underside of my car. I’m not sure if the person who serviced my car just forgot to replace the screws after changing my oil, or didn’t tighten things well enough but… it’s definitely a safety concern for me as a driver and needs to be brought to the attention of the staff at this location to be thorough in their work. I have temporarily zip-tied the piece for now and will be going elsewhere to get it fixed. Unfortunately this place has lost my future business.
I have been coming to this location every now and then when I am in Boynton and in need of help. I didnt have an issue in the past. I visited this location a couple of weeks ago to get my car battery looked at because my car was acting up. There was a female attendant that checked my battery and informed me that it was fine. She did not properly close the hood of my vehicle so when I left the garage and went to make a U-turn under the Woolbright light and gave it some gas, my hood broke off the hinges & flew straight up, smashed my entire windshield. I called numerous times, left messages because I had no one to take me to speak with the supervisor(James) in person because of what happened to my car. I spoke with him numerous times I gave him my phone number my name year, make & model of my car and STILL NO ONE contacted me. This is highly unprofessional I have never experienced anything like this I literally could have died because their employee didnt do their job properly.
I highly recommend this location for an oil change and any other car servicing needs you may have. I came in as a walk in this past Saturday and they were able to accommodate me in an efficient and timely manner. Pedro and the team are very honest and professional, and they dont try to push you into car repairs you do not need. Highly recommended!
I went to this jiffy lube to get oil change and all fluids top off . They keep saying transmission needs fluid so I said top everything off after that I drove around for month with transmission cap off and all fluids were gone and now my transmission won’t go over 25mph and car is totally messed up. I went back to store they are no help said I did the problem. PLEASE don’t go to this location they hire mechanic that’s don’t pay attention to detail and if my cap was off why did they not tell me
Pedro was very polite and gave great recommendations. Excellent customers service . I was in and out in 15 mins . I highly recommend this place of business and my whole family will be using this location in the future .
They were very helpful and caring I call so many jiffy lube to get a oil change and no one had my oil filter they were rude and nasty to me so I call this store and tell them what was going on Pedro was so nice he went to the BMW dealership and pick up a oil filter for me this was so nice of him to make sure o get my oil change
This was new Jiffy Lube location I had chosen for vehicle oil change.Location was close in proximity to me which I was lucky enough to be the first customer of the day making it very convenient. Though, I forgot to inform them to clear oil change alert on dash board. I dont remember all steps to clearing the alert for oil change.Very happy customer 😊
Took my car in for an oil change, left paying $200 which is totally fine because I got fully synthetic oil and new air filters. They got it done fast too. But they failed to secure the skid plate under my car, the screws were missing. I found a clip and temporarily rigged it and took it in the next morning only to have them tell me the clip looked fine. They didn’t want to fix their mistake or take ownership of it, so I left. Not sure what to do with my dragging skid plate now?
Fast, fair, friendly, as always. Much appreciated. Loyal customer here. ☺☺☺☺☺
The past three or four oil changes have taken place at this location. The biggest appeal to me is that staff advises of maintenance that is due on the vehicle and has never been pushy or coercive in explaining the serverces that the database recommends and the facility is always clean and they honor all of their coupons. I highly recommend this location for services.Christopher Robinson 🙏🏼
Service Was Quick And Effective. Employees Were Very Nice. They Didnt Push Additional Services But Explained What Was Happening With My Car And Let Me Know They Can Help At Anytime If Needing Assistance With Them. Eddie Was An Outstanding Leader To His Team.
Do not go to this location, they are a bunch of crooks. I brought my car in for an oil change and an air filter. I don’t know what kind of oil they used but the oil did not last not even six weeks. The air filter they did not put into my car. I guess somebody else wanted it and took it home. They could’ve blown out my engine. They refused to give me a refund on the $120 that they charge me for this nonsense. I guess it’s because I’m a woman they figure they can take advantage. There is video proof that they did not put in the air filter but there’s also video proof that they put in oil that probably is not the oil I paid for. There should be a criminal investigation on this place because I’m sure I’m not the only person that they’ve done this to.
So over priced on all services. You can get the same services, many other places. Only positive is a short wait.
Very nice, clean, and quick!!! Highly recommend.ThanksBryant
I just went to this Jiffy Lube, during COVID-19. They actually had me stay in the car the whole time during my oil change, which was great! They put in a tube with air conditioning since the car was off and all staff had masks on. I was in and out in a jiffy! They did a great job and were courteous and efficient. Make sure to check online for coupons as well.
They were all very nice and professional. They gave off great energy and seemed to have taken pride in their work. They worked fast and efficiently. They always have great deals on their services. I’ve been using Jiffy Lube for a very long time and they never fail. They will always have a loyal customer here. ❤️
Absolutely horrible customer service skills and lack of communication! Please go somewhere else. This location pushes only for sales and don’t care about your SAFTY!!! Make sure they’re charging you correctly too, review every item before paying & make sure they did their job, inspect if they did it correctly. This place has been the WORST Jiffy Lube experienced.
My oil change was done within 10 minutes upon arriving no crazy up-sales or gimmicks just good quality work in a flash, thank you guys for doing a great job I will be returning in the future for all my oil changes - Jon G
Super fast and didnt try to upsell me
Knowledgeable, personable & efficient team members (and yes they worked as a team)Great location at Woolbright and Congress Ave in Boynton Beach. Great value for their fair prices.
Went to this location for an oil change on my old car thats only been owned by 2 people: myself and my grandmas best friend that kept the car running pristinely, with monthly maintenance and yearly interior and exterior detailing. They supposedly diagnosed my car with a transmission thats going out in 2 to 3 months. I called my previous trusted and loved mechanic -- I moved states -- to see if I needed a new transmission. He said according to my cars CarMax report and the work they just did on it to get her to FL my grandmas friend had a new transmission with new fluid put in at 109,000 mi. and this car is at 133,000. In other words, I absolutely DO NOT need a new transmission, but they tried to get me to purchase one. My previous states mechanic warned me that places like Jiffy Lube are usually only good for tiny fixes, like oil changes, but [I] should absolutely NOT allow them to touch anything else. He said get out of there just with the oil change and dont go back because theyre trying to tell you to fix things on your car when they dont even know its history.From my previous local car mechanic giving 5 star service to over 600 people for 30+ years, find a local garage to get your car serviced properly and by trustworthy people, unless you want to be pushed to purchase what your car doesnt need and have your car diagnosed without an actual diagnosis or knowledge of your cars history.
Did everything I need done didnt change me for more. The only downside side was I came to get my oil changed and as soon as I left, my check oil light came on and its still on.
I love being able to stay in my car and get my oil changed. It was very fast and everyone was very kind and professional. I’ve been there before and this time was one of the best visits I had for getting my oil changed. I highly recommend it nice professional auto technicians at this location.
Great service, super fast, I think we got lucky,but didnt have to wait at all to get serviced, all the technicians were really kind
Treated me well and with respect. Was very transparent and friendly. Awesome service will go again.
Jessica and Eduardo were awesome! Got my car in and out quickly and service was 5 stars! Thank u!
Went there a couple of times. Usually a great experience with jiffy lube in general. Had an oil change there once and it was not reset accidentally but oil change was done. Had a leak in my transmission recently so I do not believe they check everything, as in fluids on the vehicle which it shows on the receipt they do.
Showed up to this location and within minutes many wonderful employees came to help. My service was prompt, they were all very helpful. I definitely recommend
Fast and professional. Also helpful and friendly
DON’T GO TO THIS PLACE!!!! Just don’t go!!!!!!I have been there yesterday (02/15/2021), for the second time, to do a oil change. The added more oil that the should, they didn’t drained the old oil and now I have a blown motor. Thank you PEDRO, DAN and the whole Boynton Beach Jiffy Lube time for destroying my car. JUST DON’T GO THERE!!!!!!!! Never!!!!!!!!
Good job carl will come again for sure.
These guys are trying to run a hustle at this location. Changing components and putting the most expensive brand/type in without asking. I came in for a standard oil change (79.99) and they tried to charge me 129.99 for the service. Absolutely ridiculous.Avoid this location at all costs.
Nice and clean. Great customer service!
My fiancé and I have been isolating since the beginning of the pandemic. The kind of service we received from Eddie and the entire crew at Jiffy Lube is the first time we felt safe going out since the beginning of all of this. Theres no way we could properly say thank you but I hope that they all see this and know that they made two people who were very nervous feel at ease and taken care of.
I called at 6:58pm to find out pricing for a synthetic oil change. Pedro told me to come in he would beat any price I paid before. He stayed open past 7pm and kept true to his word. I haven’t used Jiffy Lube in years but this was truly 5 Star Service. I will be back.
Pedro and his crew are ALWAYS on point w my car care. They recognize me from precious visits and as opposed to my exwife they are always polite. Great spot for stay in your car oil change!
Calvin took great care of us! The oil change was fast! They offered us a Veterans discount! I recommend this type of service to everyone! Five star all around!!
I came here for an oil change last weekend and the process was so easy and efficient, Pedro was awesome. Will definitely be coming back for all my future oil changed.
I went last weekend, sat in my car due to COVID. Their service was absolutely fast and professional. Big shout out to Brendan M & Bernard J for helping me get just what I needed and not pushing all smaller issues. Thank you! Will always be back!
Amazing service!!! I NEEDED my oil changed on Christmas eve last minute, and they found a way to squeeze me in last minute and was out in 15mins! Great job!
Great place, team is awesome, and the manager was very helpful when it came to fixing my car. He went out of his way along with Rohan to meet at my house to help fix the problem with my car too! 10/10 recommend seeing these guys especially Rohan and Pedro. Cheers!
These guys let us drop our used oil/fluid off here, no problem. Thanks!!
Pedro and the rest of the help there are very nice and professional. Quick and easy oil change at a fair price.
I was so pleased with the service, everyone today was an absolute pleasure. Pedro and everyone there today was wonderful! I will never go anywhere else! Thank you!
Eddie & the Team were terrific! I would recommend to everyone. I will return when I need service.
Paid $25 for a groupon oil change only for them to turn around and upsell to my teenage daughter. She paid in total $118 for a synthetic oil change. $3 to top off antifreeze? $4 to dispose oil? $10 for an oil additive?? The oil is supposed to synthetic why are you charging for an additive. With Jiffy Lubes reputation, did they even add the additive?? They add little bs charges here and there. When did oil changes become so expensive?
Fast and friendly service. The manager was very personable and I was in and out in less than 20 minutes.
Great and fast services, I will come again and again.
Great staff, very friendly and informative. Will definitely be going back!!!!
Excellent customer service, efficient, kind and thorough staff.
I had an oil change today, I always go here. They did a good job on explaining everything before They did anything. I have an older car and took care of things recommended for this vehicle. Great place.
Wonderful service, very friendly, willing to accommodate needs! Very clean shop. Bernard the manager truly helped me out. I came in just for the oil change but seeing how professional the crew performed when the recommended a filter and more I knew it was time to take care of these things and I could trust these guys / women. Bernard was wonderful with his service. Thank you for the great deal and service!
I love these prompt service at this location! Ive been bringing my Jeep Cherokee here for regular oil changes since I purchased it and theyve never tried to oversell me anything I didnt need. Very polite staff and well educated about their products and excellent vehicle knowledge. Thank you for always providing Platinum Service!!
Attendants were polite and work was done in a timely manner. Cost was provided prior to doing work. They told my of one wiper that may need replacement soon so I had them replace. A few days later it started to downpour while I was driving and the Driver side wiper came loose so that metal scraped and the wiper wobbled. I had to stop every block or 2 to reposition it and kept it on intermittent. We now have a storm With high winds and I Am left to figure out how to get my friend home in the downpour with no wiper. She has pets to feed.
Eddy & his team were awesome & fast!
Came in on Saturday, called ahead of time to see what the wait was, ended up with oil change, new windshield wipers, wiper fluid and new AC filter all in about 15-20 mins. Very service friendly and professional. Really had that nice neighborhood feel. Brought both my dogs in to wait with me and was not bothered in the least bit. All things considered, I was very satisfied with the staff and service! Definitely would recommend this location.
Pedro and the staff there are great. Helpful, professional. Service gets done quickly.
I had the most incredible experience at jiffy lube. I would highly recommend them. Eddie was quick and efficient. While Pedro treated us like VIP. this is the place to go.
Great location and everyone is very helpful and professional.
5 Stars. Really great service. Will come back again. TC
This location on woolbright and Congress is awesome. We were greeted right away, and priced correctly. Eddie called me when the car was ready and the whole crew did awesome job. I had a Groupon and they honored it right away no questions asked. Check out was quick and easy. They also told me about other things the car needed. I will definitely recommend this location to everyone. Eddie was awesome and Ryan the manager was great 👍🏻Thanks Guys
No wait, professional and knowledgeable staff, I never left my vehicle. Quick and easy.
Brought both my vehicles in for a standard oil change today. Staff from initial greeting to finish were excellent.Will continue to bring my vehicles in for oil changes.As usual you can always find a sale coupon to reduce the cost.Great Service !!
So quick and have great customer service.
Jessica she’s a pro really knows what she’s doing
The workers were very professional and knowledgeable. Great service and fast. This is the Jiffy Lube in Boynton Beach, Florida off of South Congress please go and support.
I’ve always heard jiffy lube was the fast food of oil changes, but to my surprise I was treated with respect and professionalism. Being a disabled veteran it was much appreciated! Great service as well.
I commute quite a bit, even though Pedro was overbooked, he understood that I had to make a long commute and got me in right away for an oil change. It’s very hard to get a BMW M6 oil change on the spot... not only did he fit me in the same day, he personally left to pick up my oil filter to make this happen! Because of him, a lot of lives will be changed and I will have a safe commute along the way!! I highly, highly recommend!!! Thank you so much Pedro!!!!!
I went for an oil change as I couldn’t get into my dealership for service, Jiffy Lube was open and I thought I’d give them a try! They not only took care of my oil change which was way past due, they found I was very low on coolant (which I had no clue as my dealership should have topped off all my fluids 2 months ago) and I always take care of my car, it’s a 2017 Malibu! I couldn’t Thank them enough for finding that and going above and beyond to remedy this! They were fast and I was in and out in no time! Awesome job!
Very nice
They were courteous, thorough and even provide a/c while you wait in your car
This location was amazing. I went to Grieco Chevrolet first to get the oil change but sat outside service for over 20 minutes and no one came out to greet me. I finally went to Jiffy Lube where they are truly professional and not lazy like the chevrolet people
This review based off of my first experience with the Jiffy Lube on 1620 S Congress Avenue in Boynton Beach. I had recently moved from California and I needed an oil change on my car. I found the nearest Jiffy Lube and I decided to give them a chance. From start to end, the experience I had with my new Jiffy Lube was professional, courteous, and most importantly, prompt. I was in and out in less than 30 minutes. In addition, the guy that helped me, Travis, made the entire process easy. I didnt feel pressured for any additional services I didnt want to get. Travis was very informative and ensured that I was getting the best service with the best prices. I will definitely be coming back to this Jiffy Lube mainly due to how I was treated by Travis. I do recommend this Jiffy Lube for your oil change needs based off how I was treated as a customer.
Great quick and courteous service !
Very friendly staff. I was in and out with my oil change in under 25 minutes. Definitely recommend!
Always a quick and great oil change. This visit was made especially great because of the exceptional service provided to me by the manager, Pedro. He went above and beyond. Usually I don’t like the upsale you do, but I bought every extra Pedro suggested. You have a great employee providing great service. Thanks Pedro!
The guys at this location were awesome! As soon as I pulled up I was greeted immediately. I was there for about an hour because they were busy, but it didnt feel like it because they kept me apprised of everything they were doing along the way. I was unexpectedly able to use multiple coupons and that made my bank account very happy during the holidays. I always love the red mat that they put out when they take you to your car. I will gladly come back to this location every time.
They are awesome
Expensive but fast
I wish I noticed his name but him and his whole team were great with running everything successfully while keeping everyone sanitary and safe. Thank you guys...it was my first time here but not my last.
Love the new service, you dont need to get out of your car, they provide ac into your car while your oil is being change. You sign, pay and go!🚘🚘🚘
I have been going to this location for years and Ive always received excellent service.
Super friendly and quick service. The girl at the counter was helpful and made the process super easy. The guy who did the service was friendly as well. I’ll definitely go back next time I need an oil change.
I absolutely cannot day enough good things about the customer service and the representatives that work here. They are always fast,efficient, and welcoming every time I bring my car in. All of the gentlemen who work there are very hospitable and kind especially Pedro and Andre! I will continue to bring my service to Jiffy Lube!
Didnt reset computer for mileage next service.
Great customer service! Fast service. Answered all questions & concerns about our vehicle. Highly recommend. Thank you !
Excellent customer service. Mike went way out of his way to obtain the correct filters for my 2015 Genesis which he did not have in stock. On arrival I was greeted by Pedro and Mike who took prompt excellent care of my vehicle. No overselling just what I really needed to keep my car in tip.top.shape. Highly recommend to all. Thank you for a job well done.
I was met with a smile and professionalism. Pedro was great. He covered my car seats and showed me inside and offered me coffee. I had purchased a cabin filter that I was going to put in and he saw it on my seat and offered to put it in for me. I was in and out within 20 minutes or so!
Pedro is a excellent Manager and goes above and beyond expectations to make sure the customers are taken care of and are satisfied. I watched him closely deal with every customer and was very surprised with the way he handled himself with each customer. Pedro is definitely a asset to the company as well as all the employees that were working on July 16th, 2019.William A. Cunningham III (Billy)
The guys here were awesome, attentive, patient and professional! Would definitely recommend this place and come back for my next change!!
Had a great experience at this jiffy lube! Had a Groupon & got better experience than ever! Chris was very helpful & made sure I got in & out quickly. They took great care of my car & didn’t “rip me off” like most places do! Will definitely be back — 100% recommend!
Pedro and his team were professional and made my visit quick and easy, they gave service with a smile. Along with needing an oil change, one of my headlights was out. They didn’t have my specific bulb in stock, so Pedro drove over to a parts store to get it for me! Was just a great experience overall and will definitely be back!
I had an Awesome experience as always, during this Pandemic Im a healthcare worker and my time is limited having to be at the hospital so early, I was in and out with superb service
The experience was excellent, very good costumer service, left the shop with no time!!! strongly recommended!
The gentleman at Jiffy lube were very efficient and friendly. I was in-and-out very quickly. Very trustworthy!
Good service