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Three Springs Animal Hospital
442 Three Springs Rd, Bowling Green, KY 42104, United States
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Three Springs Animal Hospital

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An
Review №1

My dog cut his foot pretty badly tonight and I called my local vet with no assistance available. I called Three Springs Animal Hospital and their emergency number was on the voicemail message. I called that number and Dr. Luke answered. Although he was in the middle of dinner he took his time to speak with me and then agreed to meet me at his office.Dr. Luke was very professional, kind, and compassionate towards both myself and my dog. His assistant was also very kind and friendly. Dr. Luke explained what was going on in detail and was patient with my questions and concerns.If you have an emergency or just live in the Bowling Green vicinity, I highly recommend this veterinarian.

Ja
Review №2

My dog zora was in a fire, she almost died and had to be revived. Someone recommended this vet to us for an after care- The paramedics were able to save her but I needed to take her to an emergency vet and they got her right in; they were sooooooooooooo nice and loving and very well priced; They really showed me so much love when it came to her. They even allowed her to stay one night with them so that I could focus on other important things. All of the staff was amazing and caring; I will always recommend them to any pet owner, and they made sure to explain everything to us.

tr
Review №3

Dr. Luke and his staff are fantastic. They really take the time to make sure you understand everything and care about you and your pets. Would highly recommend them!

Sa
Review №4

This was my first visit to Three Springs Animal Hospital and I was so pleased. I had visited three other vets in the area, and was still looking for a vets office with high quality, personalized service and reasonable pricing. I believe I have found it at Three Springs. I brought my dog in for an ear infection and the vet tech and veterinarian were both friendly, professional and treated my dog very well. There is plenty of parking, the wait time was reasonable, and the office was clean. The prices were reasonable and the location is the best for me, right off I65 and Scottsville Rd, on Three Springs Rd. I will definitely go back.

Sh
Review №5

I love this vet and staff! Dr Luke is so caring and compassionate and goes above and beyond to help families get their pets the best care and price. He is genuine and kind and will give you all the facts, options, care plans and plan A, plan b and cRebecca at the front is so friendly and helpful and always listens and helps get the right treatment. I drive over an hour away to keep my pets with Dr Luke and It is well worth it!

Ma
Review №6

I went to three springs animal hospital yesterday. My pet was having an emergency and they got him in same day. They ran some tests on him and told me he was negative for parvo and his blood work was fine. Then they had told me my dog was very sick charged me $500 and sent me home with meds that he had to swallow when he couldn’t even swallow anymore. They said they couldn’t run more tests because he was very dehydrated. They didn’t give me a diagnosis and they didn’t give him an IV to get him hydrated or keep him overnight for hospitalization. We get home and my dog passed away. He was only 8 months old. Very disappointed in this place for not caring enough for my dog and sending him home in the condition he was in.

Do
Review №7

Place came highly recommended by family members who are regular customers. Made a 3:30 p.m. appointment. Upon arrival I called the office to notify it of our arrival, per its instruction during the pandemic. Seven other customers arrived after us and received immediate attention. After waiting 1 hour 18 minutes with no service or explanation, we left and made an appointment with another vet

Ch
Review №8

I couldn’t recommend this place more. We had an emergency with our dog after hours and DR. Luke came in with no hesitation. He was probably the friendliest medical professional I’ve ever met we will be going here from now on for all of our animal needs. Again Dr. Luke THANK YOU!

Sa
Review №9

Our 13 year old cat had an adverse reaction to flea medicine, and Dr. Luke was the only Vet who was willing to come in after hours to help our pet. Even though the others had Emergency Hours, they all wanted us to go to Nashville, but fortunately Dr. Luke came right on in and kept our cat at ease until her final breath. I will never go anywhere else. His hospitality was outstanding and he allowed us to stay as long as needed with our loved one. His staff are wonderful as well and very thoughtful.

Mi
Review №10

Finally got my dog in to see the vet during COVID. It took 3 months because the entire staff contracted COVID and had to reschedule everyone. Needless to say, weve had a lot of phone calls back and forth to schedule and reschedule my pet-- even emails with photos of my pets problem asking if they could treat her there. Discussing possible therapies, etc. No mention the entire time of appointment protocols because of COVID. We drive into the parking lot and there are numbers for parking your car then calling in to let them know you are there, which we gladly did. They ask us to wait, which we did. Of course we were early in case we needed to fill out paperwork. Twenty five minutes later, now 15 minutes after our appointment, still nothing. We see a worker going to the car in front of us with a mask around her mouth, but not her nose. That car drives off and not even a nod to us in line. So, I mask up, go to the door and ask whats up? They say there are two pets in front of me and to be patient. I go back to my car, the lady with the mask around her mouth shows up takes my dog for 5 minutes, then shows up again with my dog and says she needs to give my dog a full complement of shots because there are none in her record. (Keep in mind weve had months to prepare for this moment and have any records sent to them they may have needed to inform the appointment). I tell her my dog is up do date and thank you. She takes my dog with her mask around her mouth. She comes back with my dog in minutes and says it needs a rabies shot and they cant/wont treat her without one. I ask her why the office is waiting until after my appointment time to inform me of this when weve had literally months to prepare for this moment. She asks me to call my vet on a Saturday morning, get the files sent to them, then they could see my pet. I inform her this is no way to run a business and its not fair to my vet in another state to ask them to stop what they are doing on a busy Saturday morning to send you guys files you should have asked for months ago. I can assure you I would have had everything well in advance of this appointment. So, I chose to leave rather than give money to a clearly poorly run vet office not even following basic CDC guidelines for COVID precautions.

Xt
Review №11

I live in Franklin TN and am visiting my mother for a little while here in BG. My little multi poo, Telulah, developed an eye infection so I needed a vet ASAP. I found Three Springs Vet Hospital and they had high ratings so I called them yesterday. They worked Lula in today. Telulah got injections for antibiotics and a steroid, with two RX’s, one for pain and an eye drop. Lula is already feeling so so much better!! Her eye is wide opened and she could barely open it this morning! She is socializing, where she was hiding under furniture this morning. I’m so so happy and impressed with how well she is doing tonight! Thank you to the entire staff! So nice and so informative!👍🏻👏🏻👏🏻🤗

Em
Review №12

Every time that I take my sheltie to see Dr. Luke, he always does an excellent job. He genuinely cares about his patients and treats them as his own. The staff is very friendly, and the wait time is never long. Their service is high quality, and as a client you definitely receive what you are paying for. Three Springs is truly the best veterinary hospital in town, and I would not take my pets anywhere else.

Ka
Review №13

Recently started going to Dr. Griffith. He and his staff are awesome. They seem like they truly care about my dog. She now has multiple issues but I believe she is getting the best care. His staff is so friendly and caring. Hannah who works the front is always so pleasant and helpful. I am SO glad we found our way to Dr. Luke. Highly recommend. Five stars!!!!!!

Ki
Review №14

Walked into large but cozy waiting area and was greeted by Hannah, the receptionist. She was amazing! She was attentive, sweet and professional. My puppy adored her. Frankie led us back to an examining room and gave me a wealth of info which was also typed down for me! Thank Goodness! Dr. Luke Griffith is very detailed and answered all questions about my puppy and random things...HA! I am grateful for their patience w/ me & my father. My family has lots of pets so I have been to many vets in Bowling Green, Three Springs knocked it out of the park!(=

Ra
Review №15

Everyone I encountered at the clinic was so caring and kind. They took such great care of my fur baby and kept me informed. They even called the following day to check in on my fur baby and I. I would highly recommend Three Springs Animal Clinic! They offer great care and a caring staff.

Ro
Review №16

Dr. Luke is the best in bowling green Kentucky. He takes his time with you never making you feel rushed. He has helped my cats so much.

Ch
Review №17

Dr. Luke is the best of the best. If you are a beginner or an expert, he communicates with you on a level everyone can understand. The staff is amazing and my pets LOVE them! They treat your babies like their own! Cant imagine going anywhere else now.

Pa
Review №18

We were taking a trip to visit our son in Maryland. Needed someone to take good care of our Yorkie, Jasper!Gave Dr. Luke and Three Springs Animal Hospital a try. It was going to be a long weekend, so we decided to spoil Jasper with the luxury boarding. He loved it! The staff sent us pictures over the weekend, he seemed real happy.Since he was going to be staying Friday through Tuesday, we had Dr. Luke give him a full checkup plus dental services. He didnt find any big problems, but was convenient to get it all done at one time.If your pet is in need of care, I highly recommend Dr. Luke and Three Springs Animal Hospital!

Th
Review №19

We went here for our Cat after moving here and the whole staff was super sweet and they treated Tink with such love! They will definitely be our regular vet!

Ma
Review №20

I had an emergency with my cat who is my absolute world. Every other vet in town wouldnt be willing to meet with us, (At about nine pm) due to us not already being a customer. Fortunately, Luke Griffith was willing to come out and help us. Im forever going to go to this vet for all my pet needs.

Ap
Review №21

Nothing but positive things to say about Dr Luke and his staff. The office is always clean, smells are at a minimum, and have billed us perhaps more fairly than they should. He’s given advice over the phone and come out to our farm at a moments notice. He treats the animals and our children so kindly. The staff is great too and if a mistake is made, it’s handled swiftly. Customers matter to him!

An
Review №22

We came here when our original vet couldnt help with out guinea pig. Dr. Luke is always a pleasure to work with and we feel he has our pets best interest.

Ky
Review №23

I was highly impressed with the help and information that was given to me about my big baby. The staff was excellent and the veterinarian was very caring. We will definitely return when needed. Thank you so much.

La
Review №24

I love this place! The whole staff is so helpful, and very nice. Dr Luke is so great with our fur babies and he is great at explaining things. I will always use him as our vet as long as his doors are open!

An
Review №25

Dr Luke performed a neuter procedure on our guinea pig and was cheaper than our regular vet and it was such an amazing experience to have him care for our critter, they even called and checked on him the next day, and more recently then they worked in our kitty who had an abscess ...wonderful care! We are switching over all our critters!!

Ka
Review №26

Could not have asked for a more attentive staff or vet. I can speak as a cat owner that they love cats and treated my little one with love and care all day long when she visited. I have a friend who brings her dog and she feels the same about their care and attentiveness.

Sh
Review №27

Im a first time dog-owner and my first vet visit was at Three Springs Animal Hospital today. From initial contact via phone all the way through the appointment was a 5-star experience. I interacted with 4 staff members, including Dr. Luke, who all provided exceptional service. Its a nice, clean place and they were very attentive to both myself and my lil weenie who warmed up to them quickly.

Br
Review №28

So glad that Dr. Luke Griffith opened his own business here in BG! I had heard great things about his level of care and attention spent on each patient so we took our 4 fur kids to Three Springs yesterday and were very pleased with the one on one time that Dr. Luke gave to each of our pups. I have worked for many vet offices in the past and the caring staff here is hard to find! Dr. Griffith is a humble and knowledgeable doctor that provides the highest quality care in the area!

An
Review №29

When we returned home to find our dog in discomfort and pain, we called our vet for help. However, his office was closing and no one from his office was able to stay late or be on-call that night, even though our dog had been going to the same office for 16 years. We knew he was going to have to be put down and it was very upsetting. We called Dr. Luke and he not only helped, he drove to us, after hours, because our dog was in too much pain to be moved. He calmed our nerves and handled the situation perfectly. He is a blessing, and if we get any other pet in the future, he will absolutely be our vet of choice!

La
Review №30

I have loved this clinic and trusted Dr. Luke with the care of all my animals since he preformed an eye removal surgery on my cat after I moved here from Colorado. Since then Ive used him from vaccines to dentals to emergency visits. I recently dropped close to $700 on an emergency visit, no questions asked.That same day I scheduled a dental for another dog of ours. I was surprised when I was told that on top of the dental, my dog would receive a flu vaccine. I asked why and I was told that it was in order to keep all animals in the clinic safe. I was confused as my dog who was there for emergency for 5 hours, wasnt required to get a flu vaccine. I verified that the flu vaccine was a 2 series shot and that my dog would not be immune from either catching OR spreading it until he received the booster shot weeks after the dental and initial vaccine.They wouldnt budge on this new policy even though the shot wouldnt be effective that day anyway so I have cancelled my appointment and they have lost a former lifelong customer for attempting to force a vaccine that my dog doesnt need and I dont want. I work at a busy grooming salon and on average see roughly 100 clients a week and whenever I was asked for vet recommendation I always referred to Dr. Luke. Hopefully I can find another clinic that is as wonderful as this clinic formally was.

Hu
Review №31

Wonderful Staff, and caring people. I wouldnt take my dog anywhere else. My dog actually gets excited when we arrive at the office. Dr. Luke cares and it shows!

Rh
Review №32

Dr. Luke is amazing! He is so gentle and cares as much about our furbabies as we do. He explains everything so that we understand exactly what is going on and what is needed for them to remain healthy and happy.

El
Review №33

My baby loves Dr.Luke! He always is so patient and gives me lots of useful information about her!! So glad he our Vet!!

Am
Review №34

The best vet out there! Our dogs actually get excited when we pull up instead of the usual vet, that they fear. They are great people with warm hearts!

Sh
Review №35

I love the Dr and entire staffDr Luke takes awesome care of the fur babies.

Ti
Review №36

They are amazing!!! Made time and even stayed late to help my sick Guinea Pig. I can’t thank them enough!!

Al
Review №37

The best staff! They always take great care of Baxter.

Ad
Review №38

We are sad, but now having to find a new vet after some unsavory experiences af the clinic. DrLuke had been great with all of my fur babies, so we are sad to have to do this.The first instance was when the staff booked my dog for a thyroid blood test. As we all work, they agreed to let me drop her off, they would run the test, and then another family member would pick her up. I dropped her off, and after 4 HOURS they had failed to run a simple blood test. It then took them another HOUR to see her to draw blood...Then, we put in an order with 1800petneds for her heartworm and thyroid medication. They failed for TWO DAYS to authorize the script request. A staff member then calls, and questions why we are buying generic medicine, and that there are differences. The active ingredient is the same, and it is a very old thyroid med. She then tells me the clinic would not be filling the script for her heartworm preventative because she was due for a test. We had spoken with DrLuke about this, and let him know out of the gate that we would NOT be using him as a vet if he was not going to fill her heartworm meds without a test, when she is current on preventative. At her first visit she had a negative test and has been current on medication since. There has never, from my research, been a case of resistant heartworm higher north than Georgia. He said it was up to us. Now, suddenly it isnt. You want my dog to be heartworm free, but you wont give me a script for prevention without useless test that youre making money off of?Im not okay with unessecary medications or procedures, and this was too much for us.

L
Review №39

Three Springs animal hospital is the best vet anywhere. Our cat came down sick late on a Friday evening. Her face was very swollen. I had never been to this vet before but have been to others here in BG. Did not like any of them. I called them first thing Saturday morning and they took us right away. It seems our cat had dental problems and needed surgery. They got us in two days later and had to remove several teeth. They were so kind to our baby and explained everything they would do. They called while she was recovering to relieve our worry. We picked her up that afternoon. Dr. explained our entire bill in detail asked if we had any questions or concerns. He is very patient and kind. His staff is the best. They truly love animals and treated us all very nice. Did a follow up 2 weeks later and she is doing great and no charge. Anyone looking for a vet for your babies Please dont hesitate to call them. Our cat got the best medical care here actually better care than most people get at their doctors. Run do not walk here if you need a vet.You will be happy here.

Di
Review №40

Very kind,thank you so much

Br
Review №41

Exceptional staff and Veterinarian!

Mi
Review №42

We will always bring our animals here!

Re
Review №43

AWESOMENESS every time

Bo
Review №44

Great veterinarian

Information
6 Photos
44 Comments
4.7 Rating
  • Address:442 Three Springs Rd, Bowling Green, KY 42104, United States
  • Site:http://threespringsvet.com/
  • Phone:+1 270-842-2111
Categories
  • Emergency veterinarian service
  • Dog day care center
  • Veterinarian
  • Pet boarding service
  • Pet supply store
Working hours
  • Monday:Closed
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:7:30am–5:30pm
  • Sunday:8am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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