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Double J Towing & Transport
13811 Old Annapolis Rd, Bowie, MD 20720, United States
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Double J Towing & Transport

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Ar
Review №1

Driver John Was there in about 20-30 Minutes after calling ! Got my car on the bed in about 3 minutes and Got me on my way ! Very great service highly recommended

Li
Review №2

Tow truck Driver John Mason saved the day! He was a professional and very helpful at a stressful time. Very courteous and kind. Would highly recommend!!!

Rh
Review №3

I called Double J towing late late nite. I needed a special type of tow for my Porsche Macan that was in a weird predicament. Jay and his crew came out and work on getting the car out. Watching them trouble shoot using different techniques, I knew I had called the right company. They took care in getting my vehicle hook up and secure. I will also call Double J.They were there when I really needed with someone expertise.TrustRR

No
Review №4

Ok service. I feel like the recipient and the driver dont work together. I gave the receipent infos about my car, so that he could deliver it to the towing driver...but the towing driver in return asked me the same questions. And also guys please be carefull what you leave in the car...because those guys are looking for money anytime they see/smell it😅...

Wh
Review №5

Car had a flat tire in bowie. Came right out fixed the tire in no time. Great service excellent price

Re
Review №6

John was great! Drove slow which was preferred and showed he cared about not damaging my vehicle! Great people and impeccable service across the board! No complaints!

Ol
Review №7

Got locked out of my car. Jonathan the driver dispatched, was excellent and professional in helping me out.

Yo
Review №8

This is my first time calling for a towing service. They are super fast and fair. Changed my tire, saved my batteries and more. Thank you sooooooo much!

Sa
Review №9

Excellent Service

Ga
Review №10

Jay is a life saver! I’ve had trouble with my car for months now. And after being scammed multiple times by AAA and other tow companies I’ve been very frustrated. I called Jay because of his ratings and he lived right up to them. Friendly, easy going, gentle with my car and educated in his field. I will definitely be working with him again in the future. A serious, painless breath of fresh air.

ma
Review №11

Had the best experience with this company! I was terrified i had allowed my engine to seize due to putting off oil change. Immediately J, while still on the phone, put my mind at ease by saying he was on his way and would check things out and take god care of the situation. He absolutely came through! Other tow drivers wouldnt have cared enough to try to trouble shoot what could have been a high paying tow but J did and to my surprise & delight actually got my started! If that wasnt enough he wanted to make sure i made it to my mechanic safely... so he followed behind my vehicle in his tow truck and even offered me a ride to my house after i dropped my vehicle off after hours!!! WOW i was blown away by such above and beyond customer service! Who actually goes the extra mile for their customers these days?! (Literally ;) Double J Towing does thats who and i will be recommending them to all my friends. You hope you dont break down but when you do its very comforting to know there exist a company that cares about their customers like family. Thanks again & again!(I was not paid or rewarded in any way for this review. I actually never write reviews but couldnt let this experience slide 😊)M. Smith

Ma
Review №12

These guys are awesome! Very fast, careful -- got the job done promptly and perfectly, and very friendly and nice attitude as well. Fair price also. They came out within 10 minutes late on a Monday night even with a light rain -- great job. Recommend them 100%.

Di
Review №13

No one else came to rescue me @ 2:45 A.M.!!! My service was far more than what I expected from a tow company. My Double J Towing rescuer was friendly, polite, and professional. He got me home safely and took extra care to make sure my super sports car was taken care of too. I will ALWAYS call Double J for towing me when I need it and I will highly recommend this company to my friends and neighbors. Thanks, Double J Towing for turning a scary night into a safe and reassuring experience.

Er
Review №14

The good: First company of 7 to respond positively to a request for a towThe bad: driver stopped coming when I told him I was waiting on a driver from double J.The not at all ugly: once dispatch resent the driver, he arrived in a timely fashion, was very polite and professional, worked quickly, drove well, and charged a surprisingly reasonable rate.So all told a good experience that got off to a real rocky start

T
Review №15

Im glad I came across Double J Towing & Transport today. Fast, convenient, reasonably priced and friendly. Jay replaced my battery in no time. I will definitely refer them to others. And, if I ever need my battery replaced again or need towing, I will definitely call Double J Towing & Transport. Thanks again, Jay! ☺

De
Review №16

Great Job. Jonathan very helpful. Thank you for your help.

Ke
Review №17

This a great towing company with outstanding service. They are familiar with the area and were able to find me based on my general description of the area which I wasnt familiar with due to the fact I was out of town. The rates are reasonable and affordable in comparison to many others I called in there area for rates. In addition to towing and storage he was able to diagnose the problem with the vehicle and aid us in getting the car back on the road. This allowed us as parents to keep and eye on our newborn, get him out of the weather, and focus on where to go for the night until the vehicle can be fixed. I was very pleased with the service and will keep this card in my wallet in case of any future problems with vehicles in the MD area.

Co
Review №18

Our car battery died unexpectedly late at night. A quick Google search brought me to Double J and Im glad it did! They were there in 10 minutes. Super nice and wanted to jump the battery but we ended up needing a new one. Out with the old, in with the new, and off we went. Thank you!

Tr
Review №19

Really appreciate them coming during rush hour while in rain when I couldnt get any other company to come out..they were very friendly n kept in contact until the driver arrived..thanks again I will def use in future if need be.

Gi
Review №20

I had just gotten my car service on a Thursday where the dealership stated that my battery was good. The following day I accidentally left my cars interior light on, not too mention temperatures were below 30 because of the arctic air. As a result of both my car would not start. Come to find out I needed a new battery.I called roadside assistance for my vehicle and JAY from Double J Towing & Transport came and helped me.Jay was detail oriented and provided EXCELLENT customer service not to mention he provided speedy service.I would definitely recommend this company again.

Br
Review №21

Absolutely the best towing experience that I have had! When my tire blew out over 40 miles from my house and had to leave my car on the side of the road, luckily Jason and Double J Towing was less then 0.2 miles from its location! Jason was very professional and up front with me about cost and was able to help me get my car to a local tire shop so I could be back on the road in a a matter of time!! Thank you so much Jason and for anyone who is in need of a tow you should definitely check these guys out first!! You wont regret it!!

He
Review №22

Jay of Double J&J towing was prompt and professional in extracting my car, which was stopped dead without lights in heavy late Friday evening traffic on Hwy 50 just before the Washington Beltway. Most excellent and even life-saving service. Thank you, Jay, you were the bestest. I will call you first should I or anyone I know need great professional expert towing service.

Un
Review №23

They were on time, they knew what they were doing. Their service was friendly.

Vi
Review №24

You never know what youre gonna get when you call for a tow. I was surprised and DELIGHTED by my experience today! J went the extra mile to put us at ease, rescue us, and even analyze the potential issues causing the car to malfunction. He showed up when he said he would, demonstrated top-notch professionalism, and CONCERN. I hope I dont need a tow again anytime soon, but if I do, I know who Id call. Id recommend Double J without reservation.

St
Review №25

Ive had vehicles towed all my life. This is by far the best service Ive ever experienced. J is super professional and a top of the line driver. Dont waste youe time and money with other towing companies. Double J Towing is simply the best. Thank you J!

S
Review №26

Double J towing company very fast, prompt and wasted no time towing my car to a safe location after my car was involved in an accident. I called and spoke with the owner and he said I will be there in 15 minutes and to my surprise he was there before 15 minutes and ready to go with his service. He knew what he was doing and even had his partner drove the other big towing truck for backup to tow my vehicle to their location. He also arrived less than 5 minutes after the owner arrived. I was very impressed with their courteous customer service and their service was extraordinary exceptional. I will recommend Double Js Towing to anyone.

Ta
Review №27

I wish I could give this place more than 5 stars! They came out on a SUNDAY and got my vehicle towed correctly! Fast and professional staff and service!

Ja
Review №28

I decided to use DOUBLE J towing this morning for my tow. Unfortunately, we live in a world where low life scum bags dont have the proper mental capacity to work, so they decide to steal all four rims/wheel off my car . I was devastated wasnt sure how to proceed. I gave this company a call, and it made ALL the difference. Not often will you get proper guidance from a complete stranger. However, this experience was defiantly different not only did Jay take the time to tow my car, he carefully ensured that my vehicle was going to be safe throughout the entire process. Never have a met a person who handled my vehicle, as if it was his own. He literally took his time to make sure my car was in good hands. I am praying that I wont have to use a tow service anytime in the future, but IF I do I have this company saved in my contact for future use! Jay is the man!!! GIVE THEM A CALL!

Jo
Review №29

Double J is a wonderful towing service. Whenever my family or I need a towing service we always call Double J. They are reliable and provide professional and timely service. Double J also provides battery service. If you need towing or battery service Double J is the company for you. I highly recommended them any time, any place, anywhere call Double J.

Al
Review №30

After several calls to other towing services, who promised to show up and did not, I found Double J Towing Service via Google Maps. I called, explained that my car had died, I was home and could not get back to the car to meet them. Their customer service was exceptional. They stayed in touch during the process. Called me when they got to my car, and delivered it shortly after. I would definitely recommend.

HO
Review №31

Excellent service! Great prices and very down to earth staff! I am forever grateful!! Thank you!!! And special thanks to Roman for is helpful service and communication skills!!

Ma
Review №32

A testament of character as much as double Js service, Im gassing up at the gas station right now because they selflessly pulled over to give a guy a hand. People like this are few and far between and deserve all the good fortune that comes their way. Thanks so much for your help.

Mi
Review №33

Jay was excellent, respectful, courteous and professional. After another tow company wanted to drag my Camaro off of bricks onto a flatbed with no wheels, I cancelled that tow and found Double J... Im glad, he had the right equipment and took extra care of my baby! Oh yeah, some idiots stole all 4 of my tires!... I will use Jay for all my towing needs and i will refer him to any and everyone!

Ka
Review №34

I would highly recommend using this company. They are very professional, honest and really take good care of their customers. I cant say enough positive things about them.KarenCrofton, MD

an
Review №35

From the moment my phone call was answered, the customer service was superb. Good, honest, and genuine service not to mention punctual! I had nothing but a good experience during such a stressful time of need. Will definitely recommend!!

Nk
Review №36

When I think of a dedicated, skilled, timely and reliable towing service, I think of Double J Towing & Transport. Since 2002, this professional team of experts with precision, care and dillegence, have always taken my call at the least opportune time and in the most extenuating circumstance!Much appreciation to the wonderful team at DoubleJ Towing& Transport!

Ro
Review №37

I was visiting Maryland for the weekend and unfortunately needed to replace our tire with a spare and, though it was drizzling outside, Jay came to our car within the timeline he gave us and replaced it with ease. He also noticed our spare tire had gone flat. To go over and beyond, he left the scene and purchased an air compressor so he could fill air in that spare tire. I hope I never need roadside assistance in Maryland again but, if i do, Ill be calling Jay and his team for help!

Gi
Review №38

Double J Towing was most professional in the handling and towing of my car. Exceptionally courteous with a strong work ethic and trustworthy. I recommend Double J Towing.

De
Review №39

Blown tire in the early hours of a Saturday. Phone picked up on first ring, Jay beat me to the disabled car. Quick, courteous and AVAILABLE!! Thank you!

Se
Review №40

Got a flat on the freeway and Jesse did an awesome job getting to me quickly and loading up the car. Definitely call them if youre in a pinch

Da
Review №41

Amazing service and knowledge base. Double J was able to tow my vehicle when the previous company that came couldnt. Thank you!

Ti
Review №42

Fast, Professional and Reasonably pricedI cant thank you all enough......

Jo
Review №43

Had a flat (side-wall) in my Kia with no spare (thanks, Kia!) Found these guys via Google Maps on the phone. Very fast, despite me telling them west-bound when we were east-bound. But even with that, very friendly, courteous, helpful, told us about a tire shop that was open late, but also told us other customers have had problems there. Overall outstanding, six stars out of five.

Ma
Review №44

Very good company..driver explained pricing before coming and was there 10mins after the call to get my son and the car! Would definitely use this company again!

Me
Review №45

Waited on roadside assistance for hours, I went through 5 different companies all of them gave excuses. Double J showed up and got it done, they did what needed to be done. Excellent company &great staff.

Mi
Review №46

On time, helpful, and professional. Great customer service. I highly recommend this tow company.Mischelle

St
Review №47

Doublejtowing responded to my request for assistance in a more than timely manner. Jay was most knowledgable and diagnosed the problem in short order while explaining to me all that he was doing. A real gentleman.

Ta
Review №48

Excellent service from Double JJ towing ! Driver was very kind and courteous and friendly!!!!.I highly recommend them . We were on our way for vacation pulling a camper and our vehicle broke down. After a 6 hr ordeal with our roadside assistance company, they finally got it right and called Double JJ . No one would tow our camper. Why they werent called in the first place is what I intend to find out. THANK YOU DOUBLE JJ FOR YOUR EXCELLENT SERVICE!!!!

Tr
Review №49

They came with the correct equipment and handled everything in a very professional manner. Nothing short of exceptional. Thank you!

Am
Review №50

They saved me and my boyfriends life. Very professional. They got to us in a timely manner. Would most definitely use them again!!!

Da
Review №51

On December 17th my family and I headed to Baltimore (a 2 hr drive) to attend a memorial service for my mother when half way there we got a flat tire. It was also the day there was a 55 car accident on the beltway so I think any tow truck service we would have called would have resulted in a long wait. It took Jay 2 1/2 hours to make it to us but he was determined to get us to my moms service on time and after taking us three different place to get us a new tire we were finally back on the road. Jay even called back to make sure we made it on time which we did with just 15 mins to spare, thanks Jay.

Is
Review №52

Owner Jay was extremely helpful. He spent atleast an hour troublshooting why my car would not start before he towed me to the dealership. In the past anytime I called a tow truck the driver would just tow the car at the highest rate. Jay went above an beyond to try get my car going. If I need a tow in the future I will be calling them and only them.

sh
Review №53

Double J Towing assisted Tetro Martin with towing his vehicle to the auto dealership in Catonsville, MD. However, before it was towed, the technician thoroughly reviewed the situation, explained the issues, and reviewed all options with him.And once the vehicle reached its destination, a picture of the vehicle was sent via text to reveal that all was okay.Amazing Customer Service with a smile 😀

T
Review №54

This company not answering phone to much. They loosing lots of business.

Ra
Review №55

Very professional! Arrived at the promised time and even offered advice on getting the service I needed at a discount! I highly recommend Double J :-)

Ma
Review №56

Excellent service and very informative made for feel comfortable. I would recommend Double J Towing.

Ky
Review №57

Jay was so professional and on time. We were disappointed by another company who came with the wronf equipment and Geico sent Double J Towing instead. Our car couldnt start for months and with Jays patience and knowledge he got it started. In plus, he transported through DC narrow streets so easily. We were amazed how he manuevered the truck with no problem. It was a very tight space. Moving forward, we will request Double J Towing when working with Geico. They met our need.

Re
Review №58

Jay Gomez of Double J Towing gave me the most attentive tow job I ever had in my life (and Im 71 and own 8 cars). My son ran out of gas on Hwy. 50, then ran the 7 year old battery dead trying to start my 32 year old truck. It was parked next to the guard rail in the fast lane. A very dangerous spot. He picked it up and called me at home, and said he could put a new battery in it for me, and I agreed. He really cleaned up the old terminals as well! Then he stopped on the way home to me and put $15 dollars worth of gas in it. I agreed to pay for gas and battery, and AARP to pay towing and toll. He brought the truck to my home and it started and ran fine. Jay explained the battery warranty and emailed all receipts to me. He even called after he left to make sure that all was OK. Jay Gomez gets an A+ in my bookPaul Placek, Stevensvillle, MD

An
Review №59

Very prompt and professional service. Would highly recommend Double J Towing!

De
Review №60

Wish i could leave a zero star. what business trains there people to answer the phone with just hello? I had no idea who im calling, I had to check the number to be sure smh

Ra
Review №61

My experience was excellent. The price was right and the driver arrived within the 20minutes that was quoted to me

Al
Review №62

Professional.... excellent job and will definitely recommend to friends and family.

vi
Review №63

They showed up quick and the owner was very nice. NOT one of those tow companies that tries to get over on you with that cash only bs!

De
Review №64

Fast professional service

Ch
Review №65

Thanks Jay excellent service!!!! Highly recommended 5 star !!!

Os
Review №66

Best service out here.

Ja
Review №67

Colonial was going to take over and hour to pick me up. Double J was there in 20 minutes.

Jo
Review №68

I needed a tow in a hurry. After my insurance company schedule a tow in n an hour and a half, I found Double J and they had me taken care of in 20-30 minutes.

Ma
Review №69

Thank you!!! Jay very professional great service!!!

Li
Review №70

Wonderful service and wonderful pricing

Information
68 Photos
70 Comments
4.8 Rating
  • Address:13811 Old Annapolis Rd, Bowie, MD 20720, United States
  • Site:http://doublejtowing.com/
  • Phone:+1 240-204-0970
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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