We have a son studying at Olivet University. Needless to say, he is very dependant on his laptop for all classwork. When a major mechanical failure happened, we reached out to several area computer repair businesses. All the folks at Puter Pros were extremely informative, honest and helpful at every level. They were able to quickly diagnose the problem, advise us the cost to repair, secure the parts, and have it ready for pick-up with remarkably fast turn around. We (and he!) are very appreciative!
I am completely reliant on my computer to run the business and it crashed. The great team at Puter Pros were able to recover all of my data from the crashed computer and transfer it to an all new solid state drive computer. The turnaround time and the level of customer service exceeded my expectations.HIGHLY RECOMMEND!!!
We use Puter Pros for work and they are great! This was a personal purchase of a new laptop and Steve was very helpful and knowledgeable. It was ready quickly and all ready, all I had to do was connect to my Wifi and I was using it! Always easy to speak to anyone working there, all very helpful.
Ive used their service many times for both personal and business. Always great communication and great workmanship.
Hands down, this is the best local source for home/biz PCs. They take the time to learn about your needs and never oversell you into extra equipment you dont need. Their custom PCs and Servers are devoid of any bloatware found on big box systems like Dell, Lenovo, and HP. His comparable systems runs circles around them for a lower price. Aside from their amazing PCs, their business services are top notch. Steve is the goto guy for resolving any network issues with his vast experience servicing this community for over 20 years.
Awesome staff and very knowledgeable! They also believe in bringing it back around to other small businesses! This is one company you will want in your phone book for all your computer needs!
This is the worst place in the world. I brought my ps4 here because I was told they could fix the repair. Upon getting my system back it did not properly work. When I asked for a refund(which on the receipt says I have up to 30 days for a full refund) they were only offering to give me $60, out of the $211 purchase. So, after calling numerous times they finally offered to give me half of my funds and and to give me my game, or keep the system and give me a full refund. I agreed to half. Now I get my game home and its worst than even before, as if they took everything out of the system itself. I pray to God that nobody has this issue with these guys. I dont wish bad on anyone I cant see how they could be doing business like this. I am very disappointed.
Aways have been satisfied with their work I have had several PCs built by them with excellent quality
Have taken my computer there a few times. Sometimes good service, sometimes not so good. Hit or miss.
Long time customer because of their knowledge and honesty. Great service
Always an honest and informative expirence when I go in. Helped me build my gaming PC and even upgrade it 2 years later. My personal expirence has always been wonderful, but what really impressed me was how well Steve dealt with an elderly man trying to connect his MacBook to the internet. He explained everything so carefully and took his time to make sure the man understood. He even offered to help him over the phone when he got home. That level of respect, compassion, and willingness to help will always get my business.
The guys are very friendly and helpful. I have taken my Mac there twice (SSD and SATA cable) when I got it back the second time there was quite a few scuffs on the computer. Also, be sure to ask for a quote on how much it will cost. Labor is $40 for under half an hour and $70/hr
I have had excellent service with Steve and Rich. I have been with them for several years. jimsam
Planning to go in soon, but 5* on the quick answer to e-mail!!
Just went there to see what they had