We have been using them for months now, and were so happy with the results. The technician was our first tech, who was just great. He even recommended someone to cover our rental property which happened to be outside of their service area, and weve been stress-free since then. Now, our tech is just great; so sweet and funny, and very accommodating. She spotted ants that we didnt know we had, and several wasp nests and took care of them right away. Glad to have her as our new tech.