This location is the best in all of Utah, they get to know you and they all try to help you and they listen.

These guys have been really good. Great rates. I sure appreciate you working with me. I’m planning to move my business over soon.

Taylor is so awesome, she was so helpful and knew all the answers to my questions!! Highly suggest talking to her!

Julia helped me and she was absolutely wonderful! She was super helpful and friendly! Thank you so much for making it an amazing experience!

Love the DFCU new place!

I just got a credit card set up there today. Julia answered all my questions and was super friendly, kind and personable. It was a great experience.

I recently made a review on this bank (not a very nice one) and though all these fees and lack of communication have happened in the past. I have noticed that they have reached out and really tried to help my husband and I. I appreciate anyone involved in trying to make our experience better.

Ive had an account at this credit union for over 35 years. Theyve always been very helpful inside the branch, the loans I have had always had great rates, and they have enough people working at a time that you never have to wait a long time to get service. Highly recommend.

Fast, helpful, friendly. Love this credit union!

Initially I called Jeremy@DFCU and he walked me through what I needed to do to generate an auto loan with them rather than through the dealer since I could get a better rate this way. Per his instructions, everything went smoothly. We walked in with the vehicle purchase form from the dealer. Jeremys backup loan officer (it was a Saturday) verified everything on it. He got our information and credit verified and we were out the door in about 20 minutes with everything for the dealer. With a little pre-planning on our part, it was pretty seamless. Thank you.

I had called in a few weeks ago to get a quote on an auto loan. They quoted me a lower interest rate, however, the monthly rate was the same as another institution that would charge me a higher percentage. When I asked a third institution, that had the similar quote to Deseret, why the interest was lower but the monthly payment would be higher they said it was due to disability/death insurance and GAP insurance. So apparently that is what Deseret Credit is doing also.Furthermore, I went in to Deseret Credit today before I went to the third institution, that I just talked about, and I sat down on one of their couches. I was there over five minutes and in those five minutes I watched the tellers being busy. However, I saw one guy just sitting in his office looking bored, and he kept looking out at me but then he would go back to playing on the computer. The other lady was playing in her desk. There was only one lady in an office that was busy on the phone. I even saw and heard another employee approach the lady that was playing in her desk and tell her about some problem about her car in the parking lot. She had time to immediately run out to take care of it. However, when she came back in she didnt even pay attention to me sitting there.I did finally approach a teller and she said that she would contact the two people that could help me and they would help as soon as they were available. However, I saw two people that were available and they were not offering to help. So I decided that I did not want to place myself in their lackluster hands to trust that they would do quality work on my auto loan that would lock me into 4 or 5 yrs of payments.

Excellent personal service with whatever my needs are. Love their on line banking.

I love the staff at this branch, they are always so polite, I often talk to women tellers but this last time a man named David helped me make a payment and he was just amazing. Keep up the good work! Wonderful service, thankyou! :)

Ive been a member for over 30 years at the Bountiful location, Ive always been treated well and have loved the service they provide. When they have helped me with financing vehicles they have always had great rates. They are a great Credit Union.

Great little credit union, Website is easy to use on both desktop and smartphone app.

Dont finance a car with them. They tack on an unbelievable amount of fees and make sure not to tell you, so make sure to look at a loan calculator signing final paperwork. Then they are clueless as to what else is needed to prove insurance on your financed car through them, therefore i then got a huge charge tacked on to my loan and a ding to my credit because of their carelessness to know what is associated with proving insurance. Definitely would stay away from this bank.

I love the staff at the Bountiful location. They know me by name and always make me feel good about having my Business and personal banking done here.

Margaret, the Branch manager, has been wonderful today in helping my daughter with her gap insurance claim and replacing her total loss vehicle. The agent who normally processes the gap claims doesnt return calls, so frustrating.

The staff here is wonderful. I really appreciate working with them!

Terrible experience. There are so many better credit unions in Davis County. Without going into detail, this was one of the worst financial institutions Ive encountered.

If I didnt like them, I wouldnt let them hold my money!

Horrible

They cant be trusted