They deliver on their services. Website up to date, prices competitive, departs online, friendly service, boat has toilets and concessions. Would be 5 stars if they just had eTickets (have to show email to desk to print a ticket, which you have to hold for your return - Com’on guys! 2021?!). But overall very good.

Very fast, a little spendy but all around very easy the one way I was able to take it. FYI there is a shuttle bus from Ptown if they cancel due to weather. Youll still be super late but its better than the other options!

Such a great experience!!! Would definitely do it again!!

We purchased two tickets ferry from Boston to Provincetown for August 22, 2021. Due to the impending hurricane we were informed that the ferry was canceled. I called to get a refund as the service I had paid for was not longer being offered (understandably so) and was informed that they would not issue refunds. Essentially, they want me to pay for a service that I never received.

So im reviewing the Boston to Provincetown Ferry. You have two options and i always choose Baystate. The other company has these huge uninviting ferrys. Bay state has a smaller Fleet. You can sit inside or outside. The staff is very nice the amazing woman whos worked for this company for many years selling tickets at the Chamber of Commerce in Ptown. Nice as pie and its great to see a familiar face everyyear. Another long term employee Carrie Turner is wonderful! The only downfall is the price but both companys are comperable and its not ike youre going there everyweek. Trust me its worth the extra money you spend. I took the bus for 1/3 the price yesterday but being it was Labor Day weekend i was on a bus for 4! Hours check out BayState!

I would not recommend this company. They canceled the ferry trip without notifying me and refused to issue a refund. $200 lost on my first trip to Boston.

You must go on the free harbor cruise to Spectacle Island! Very organized, friendly employees, fun activities, and a local history lesson. Did I mention that its free?

Great company! Makes a trip to Provincetown so easy and quick.

On time, nice boat, great ride.

Great time. Great experience

Great ferry service. The ship is clean, the boat departed on time, and the staff was friendly. Who can beat a 90 minute trip to Provincetown?

On time and fast ferry to P-Town

Fast, efficient and comfortable.

Great sat up front easily social distance outside little less inside boat enjoyed the trip down

Bay State offers more frequent Fast Ferries to Ptown and the prices are about the same as Boston Harbor Cruise. Easily accessible by T.They offer Hotdogs, snacks, and a full bar, what better way to start your vacay.👍👍👍👍👍

Trust me on this one, it is better than taking the bus to Provincetown. friendly helpful staff

Best way to get to the Cape. The staff are great and one thing you can count on by taking BSC is consistency. You leave Boston on time and get to P-Town 90 minutes later. I never drive from Boston to the Cape anymore during the summers because this is such a better way to go. Only drawback is the boats can be sold out quickly. Plan on buying your ticket at least a week in advance during the summer.

Great ride to Ptown from Boston. Fast, on time, prompt!

From the time you step on board to the time you step off, you will feel at home. The staff/guides are sooooo kind and helpful. Had a wonderful experience

This cruise company allowed hundreds of passengers to roam the upper decks and stand shoulder to shoulder without any masks or social distancing, single-handedly setting Boston back months in our reopening. When your kids cant go back to school in the fall, thank Bay State Cruise Company.

It is always pleasant to set sail with Bay State!I feel like I am already on vacation while making my reservations. They make it so simple and easy.

This one is hard to believe... I was traveling back from Logan to my condo at Battery Wharf. Another family got on after me and the captain asked if I minded if he dropped them off at Rose Wharf first. No problem, I said. I’m in no hurry. After the other guest disembarked, I waited 20 minutes for the captain to return. I finally went and found him in the office and he said “Sorry, but I can’t take to your destination. I have another client I need to pick up.” I was dumbfounded. “I already paid you to take me from Logan to Battery. What am I supposed to do know?”“Sorry, I can’t help you”I had to walk, with my luggage, the remainder of the way to my apartment. The business did send me a gift card for a free water taxi ride.... which I never used.

Always love taking the Provincetown fast ferry.

Worst boat company in boston hands down. The staff is extremely rude and handsy, theyll yell at you, take your possessions etc. Avoid any sort of public events on these boats.

I love getting the ferry and this one is awesome!We travelled from Boston to P/town. Staff are friendly and helped secure our bikes on the front.The boat is very clean and tidy. The bar serves drinks, and snacks.Great fun! And what a way to travel!

Messed up and made my reservation for the wrong date. Called the next morning expecting a half-hour of automated operators telling me my purchase is non-refundable and thanking me for giving them my full telephone number, street address, credit card number, social security number, and shoe size (for MY security!)Instead, a pleasant man answered after two rings, said hed be happy to change the date, found my reservation quickly, and thanked me for my business.A breath of fresh air!

They have a huge group of security people on their team They keep things very orderly while boarding the boat as well as when the trip is overIll answer some questions people may have but dont ask on this sight LOLI dont really drink BUT most people DO and its expensive for some people on budgetsYou are not going to be able to smuggle much alcohol on the boat IF thats something you even want to do to save money on a booze cruiseThey lightly pat you down before boarding so a couple nips each perhaps but not a very big bottlePeople DO smoke pot on the booze cruise You cant get caught with a pipe in your pocket before boarding so roll a bunch of blunts or jointsPeople smoked during the trip and some of the staff smelled it and asked the people to move further away from the captains office so it didnt blow right inBUT they were nice about itIf you have never been on their booze cruiseIT IS PACKED LIKE SARDINES OUT ON THE DECK! You can go downstairs to get space if you get to crampedA women got very sick on the boat from drinking along with motion sensitivity The staff was kind and helped her untill we docked

We take a round trip to P-Town every year and Ive never had anything but a great time with Bay State.Easy, stress free way to get there and back!

Water taxi broke down. Amy was great Captain. Very friendly! Floating in Boston Haabah! Yay!! Taxis on the water, What a concept! You Go Boston!

Super fun day.This is the second time we go to P Town.We will be back again for sure.

They do a great job. Staff very nice.

The more comfortable of the two fast ferries (hydrofoils) from Boston to Providence.

Great way to get to PTown and the fastest. However if they say extremely rough seasthey MEAN it. I thought Id be ok but I got thrown around like a deadliest catch boat. The ride back was smooth and the staff is very nice. They were very accommodating in the rough weather when people were seasick. They had puke bags and were giving free ginger pops

When hurricane Hermione forced the cancellation of boats between Boston and Provincetown the company immediately informed us of the cancellation and that they arranged for a deluxe motorcoach to take us instead. No worries, no sweat. They were first rate at handling customer service even before being asked what alternative was available. Hats off to them.

Took this over with a couple of bikes in October. I could see the bike racks filling up in the summer season. Very convenient if youre using public transit and bikes for transportation

We took this for a day trip to Provincetown and while the ride there was a little choppy the staff were great and gave out ginger lolipops and water

Reckless covid risks for a booze cruise.

We took the ferry from Ptown to Boston on 7/7/2018. The ferry was supposed to leave at 12:30 and arrive at 3:30 pm. Instead, the ferry left at 12:45 and arrived in Boston at 4:00. This delay caused us to miss our train to NYC. We had to pay an extra $76 to catch the next one. There was no explanation provided or an offer for a refund and to pay the extra cost caused by this delay.

You buy a ticket and get on a ferry....there wasnt an accident. So five stars for you. Staff was friendly as well

The representative on the phone was the least helpful person Ive talked to in a while and borderline sadistic. I asked her what to do if Im running late and her reply was well we dont wait and the 530 is sold out so... Completely unprofessional.

Clean boat and easy way to beat the traffic going to or from Ptown. Convenient times for the ferry and like the summer early Monday ferry option.

Excellent and easy way to travel from P Town to Boston!

Love BCSS.

Awful. Sub standard boat line and food. I left eltham boat before it sailed.

If you like to spend a few hours rocking, breathing diesel fumes and eating mediocre food this sail is for you. Otherwise, go have an enjoyable meal on one of the harbor restaurants and enjoy.

Gets you from Boston to ptown quickly and comfortably. If you tend get seasick, bring dramamine (some people on my rides would have benefitted from that advice)

Absolutely absurd. Never doing this again. Be warned.

Took the round trip from provincetown to boston and back-delightful way to go

Best way to travel from/to Boston.

I had a cruise around bosto habor

Excellent and fast way to travel between PTown and Boston!!

Therapy! The best way to travel.

A fast and efficient ferry between P-town and downtown Boston.

Some classy ride! Awesome ☆☆☆☆☆

90 minute travel between Provincetown and Boston. I would rate 5* if they had 2 more services during the summer period, 1more in the early AM & late PM.

Great staff and wonderful time

Take the high speed ferry to Provincetown and bring a bike!

Best way to get to Provincetown!

Best way to get from Boston to PTown!

Great ride to Ptown and back ! Cool experience.

Best staff in town!

Love the ferry from seaport

Had a great time on a Maxcreek cruise!!!!

I work here....

Top notch transportation.

Clean and always on time.

Wonderfull trip

Cant beat getting to PTown in 90 minutes

Fast and comfortable transportation!

Great ferry service to/from Ptown

On time and the crew on board were friendly

The only way to go to Provincetown!

Great service to and from P-Town

Poor customer service and staff does not respond to email requests for information

Twas an epic day with uncle bob

Nice

Great cruises

Very nice

Took the ferry from Boston to Provincetown and it was wonderful. The interior is very comfortable with a nice bar that serves food, snacks and drinks. There are 4 different decks outside with seats and tables. It docks right in the heart of P-town. A one block walk and your in the middle of the shops and restaurants on Commercial Street. We loved the ferry and P-town and can’t wait to do it again.

Very interesting place surrounded by good bars and well frequented by beautiful and cultured people.